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Xero vs SolarWinds RMM Comparison

Overview

Xero is a cloud-based small business accounting software with tools for managing invoicing, bank reconciliation, inventory,...

SolarWinds Remote Monitoring & Management offers patch, AV and backup management, automation, service desk, lightning fast...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$12.50/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

1,119

523

174

54

72

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.4

(67)

5

4

3

2

1

36

26

3

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

The ease of creating a quote, changing it to an invoice once the client has accepted it, is a great add on. The ability to add inventory items on the fly is very welcoming.
Finances are easier to keep up to date and more frequently, the software updates are seamless, the reports are great, the integrations are outstanding, and the service is super.
On the dashboard you can see clearly, outstanding invoices and overdue invoices. This is essential for our team to access these numbers quickly and clearly.

Pros

What i like most about SolarWinds RMM is the the integration of multiple software solutions in one location. Also the SSO to other RMM software like Backup is great.
This RMM is cost effective and web based, no need to install a bunch of software to use it. The ability to turn on components as you want to upgrade and grow is brilliant.
I am able to keep the clients I have engaged and continue to service them with other IT needs. It works great for improving the client's performance and increasing my bottom line.

Cons

Remember clear that when there was some technical problem the take no accountability. First It made me angry but then everything arranged.
Constant problems with integrated software for synching with bank & transactions. EXTREMELY poor customer service and it's ALWAYS the other software regardless of the problem.
There is no simple customer sales reports available. Quite ridiculous for a financial platform.

Cons

I got a call that we would get extra charges and the value of the product dropped. I paid and asked to cancel.
The alerts and checks are the main features I use. It has helped us in many situations prevent many disasters.
Scheduled automated reboots, seeing issues before they become major problems.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features78
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Anti Virus
  • Archiving & Retention
  • Asset Management
  • Assignment Management
  • Auto-Matching
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Balance Sheet
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Rate Management
  • Budgeting
  • Business Analysis
  • Cash Flow Management
  • Categorization
  • Charting
  • Check Printing
  • Client Management
  • Client Portal
  • Compliance Management
  • Configuration Management
  • Contact History
  • Contact Management
  • Content Filter
  • Contract Management
  • Credit Card Processing
  • Currency Conversion
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Depreciation Calculation
  • Depreciation Tracking
  • Disaster Recovery
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Electronic Payments
  • Email Integration
  • Email Notifications
  • Email Templates
  • Event Logs
  • Event Triggered Actions
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Fixed Asset Management
  • Forecasting
  • General Ledger
  • Goal Setting / Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Knowledge Base Management
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Integration
  • Monitoring
  • Multi-Currency
  • Order Confirmation
  • Order Management
  • Order Tracking
  • Password Management
  • Patch Management
  • Payroll Management
  • Performance Reports
  • Permission Management
  • Physical Asset Tracking
  • Policy Management
  • Predictive Analytics
  • Price Management
  • Profit / Loss Statement
  • Progress Tracking
  • Project Time Tracking
  • Purchase Order Management
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Receipt Management
  • Recurring Billing
  • Reimbursement Management
  • Remote Access
  • Remote Control
  • Remote Monitoring
  • Remote Update / Installation
  • Retail Inventory Management
  • Risk Analytics
  • Role-Based Permissions
  • SLA Management
  • SSL Security
  • Sales Tax Management
  • Sales Tracking
  • Search Functionality
  • Self Service Portal
  • Status Tracking
  • Stock Management
  • Summary Reports
  • Support Ticket Management
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Transaction History
  • Usage Tracking
  • Vulnerability Scanning
  • Work History
  • Total features56
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Anti Virus
  • Archiving & Retention
  • Asset Management
  • Assignment Management
  • Auto-Matching
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Balance Sheet
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Rate Management
  • Budgeting
  • Business Analysis
  • Cash Flow Management
  • Categorization
  • Charting
  • Check Printing
  • Client Management
  • Client Portal
  • Compliance Management
  • Configuration Management
  • Contact History
  • Contact Management
  • Content Filter
  • Contract Management
  • Credit Card Processing
  • Currency Conversion
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Depreciation Calculation
  • Depreciation Tracking
  • Disaster Recovery
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Electronic Payments
  • Email Integration
  • Email Notifications
  • Email Templates
  • Event Logs
  • Event Triggered Actions
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Fixed Asset Management
  • Forecasting
  • General Ledger
  • Goal Setting / Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Knowledge Base Management
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Integration
  • Monitoring
  • Multi-Currency
  • Order Confirmation
  • Order Management
  • Order Tracking
  • Password Management
  • Patch Management
  • Payroll Management
  • Performance Reports
  • Permission Management
  • Physical Asset Tracking
  • Policy Management
  • Predictive Analytics
  • Price Management
  • Profit / Loss Statement
  • Progress Tracking
  • Project Time Tracking
  • Purchase Order Management
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Receipt Management
  • Recurring Billing
  • Reimbursement Management
  • Remote Access
  • Remote Control
  • Remote Monitoring
  • Remote Update / Installation
  • Retail Inventory Management
  • Risk Analytics
  • Role-Based Permissions
  • SLA Management
  • SSL Security
  • Sales Tax Management
  • Sales Tracking
  • Search Functionality
  • Self Service Portal
  • Status Tracking
  • Stock Management
  • Summary Reports
  • Support Ticket Management
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Transaction History
  • Usage Tracking
  • Vulnerability Scanning
  • Work History

Integrations

  • Total integrations887
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier
  • Total integrations8
  • Authorize.net
  • Dropbox Business
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Workato
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Xero vs. SolarWinds RMM

See how Xero and SolarWinds RMM stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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