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Xero vs UKG Pro Comparison

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Overview

Category Leaders

Xero is a cloud-based small business accounting software with tools for managing invoicing, bank reconciliation, inventory,...

Category Leaders

UKG Pro helps organizations improve the employee experience. Support your people and grow your business with cloud HR, payroll,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

13.50

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

5

4

3

2

1

1,135

528

177

54

73

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

5

4

3

2

1

196

141

56

9

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

The ease of use and reputation are by far the greatest part of this product. In addition to this, the range of potential integrations is fantastic.
I love the app and gives me accounting on the go. Helps me track invoices and profits with ease.
Really easy to submit expenses, categorise them and check the progress of you submitted expense - super easy to do all from the app.

Pros

The functionality of the system overall - how each module works with each other, and the fact that I can customize it to my needs myself as we change. The ease of use and training are outstanding.
Their report writing is great and they have lots of free classes that will help you with this. The payroll and hr software is easy to navigate and customizable.
The software is very intuitive and easy to use. The implementation team was responsive and the customer support has been very good as well.

Cons

There are no delivery notes/packing slips. They tout a "workaround" but be warned, it's exactly 10 extra clicks so it's really not an option if you need this feature.
Our main complaint is that Xero stopped doing payroll in 2018, so now you have to pay an additional fee to a payroll processor such as Gusto.
Changing accounting software from Xero is a horrible experience. They make it very difficult to pivot to other software.

Cons

It takes months and months of training and practice and making mistake after mistake to figure out the basics of how to build reports.
At our workplace, sometimes the punches are not recorded on the employee station, causing problems with hours because it does not register them.
Dislike having to change my password so frequently.
  • Vendor responds to reviews
  • Last review15 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features169
  • "What If" Scenarios
  • 360 Degree Feedback
  • 401(k) Tracking
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Accrual Accounting
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Approval Workflow
  • Assessment Management
  • Asset Accounting
  • Asset Tracking
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automated Quoting
  • Automated Scheduling
  • Automatic Backup
  • Automatic Billing
  • Background Screening
  • Bank Reconciliation
  • Benchmarking
  • Benefits Management
  • Billing & Invoicing
  • Billing Portal
  • Bonus Management
  • Budgeting/Forecasting
  • CPA Firms
  • CRM
  • Calendar Management
  • Candidate Management
  • Career Development
  • Case Management
  • Cash Flow Management
  • Cash Management
  • Cataloging/Categorization
  • Charting
  • Check Printing
  • Check Processing
  • Check Writing
  • Client Management
  • Client Portal
  • Clock In / Out
  • Collaboration Tools
  • Collections Management
  • Compensation Management
  • Compensation Statements
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Construction Breakdowns
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Contract/License Management
  • Cost Analysis
  • Cost Tracking
  • Credit Card Processing
  • Cross Ledger Posting
  • Currency Conversion
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customer Statements
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Depreciation Management
  • Direct Deposit
  • Discount Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Due Date Tracking
  • Dunning Management