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Quadient Accounts Receivable by YayPay vs Versapay Comparison

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Overview

Quadient Accounts Receivable by YayPay is a cloud-based AR management & automation solution which offers real-time analytics,...

Versapay simplifies the invoice-to-cash process by automating invoicing, facilitating B2B payments, and streamlining cash application with AI.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

500

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

33

5

4

3

2

1

18

14

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.4

21

5

4

3

2

1

10

9

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Overall we have had good success with YayPay and really love our account support Aleks. She always makes sure to follow up on everything and stay on top of any active projects we have.
Our Rep has been fantastic (thank you,[SENSITIVE CONTENT]!) she communicates with us regularly, is quick to handle solutions to our issues and questions and makes the experience more personal.
The software is very user friendly and has a great potential to be a very robust system that can stand out amongst a sea of dunning apps.

Pros

The ease of use and it's customer-friendly platform. The automatic notifications feature eliminates the time it requires to follow up with customers who have outstanding invoices.
I love how easy it is to use and the ease that it provides our customers.
We are still within our first year of implementation but the improvement in our processes and efficiency with cash is noticeable not only internally but externally with our customers as well.

Cons

Recurring problems with invoice PDF's not being sent to customers, issues with customer contacts not updating between YayPay and Intacct, not being able to easily audit the system, etc.
No much to complain about. There is definitely an on-boarding process that takes some time to get going, but once you get everything setup it becomes a big time saver.

Cons

The biggest product limitation to date has been the Payment Limits.
There is no "search" capability to find information about topics. No "chat" function to talk to a Helpdesk Support person.
The load time for the web page can be a little frustrating at times, but we're also aware that we're attempting to load thousands of data points which can contribute to these load times.
  • Vendor responds to reviews
  • Last review10 months ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features65
  • ACH Payment Processing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Portal
  • Budgeting/Forecasting
  • Cash Flow Management
  • Cash Management
  • Check Processing
  • Client Portal
  • Compliance Management
  • Contact Database
  • Credit Card Processing
  • Customer Statements
  • Customizable Branding
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Discovery
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Debit/Credit Card Processing
  • Document Management
  • Dunning Management
  • Electronic Payments
  • Email Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For Small Businesses
  • Forecasting
  • In-Person Payments
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Multi-Currency
  • Multiple Payment Options
  • Online Invoicing
  • Online Payments
  • Overpayment Processing
  • PCI Compliance
  • Partial Payments
  • Payment Collection
  • Payment Fraud Prevention
  • Payment Processing
  • Payment Processing Services Integration
  • Point of Sale (POS)
  • Projections
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Receipt Management
  • Receivables Ledger
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Self Service Data Preparation
  • Self Service Portal
  • Status Tracking
  • Third-Party Integrations
  • Transaction Monitoring
  • User Management
  • Visual Analytics
  • Workflow Management
  • Total features45
  • ACH Payment Processing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Portal
  • Budgeting/Forecasting
  • Cash Flow Management
  • Cash Management
  • Check Processing
  • Client Portal
  • Compliance Management
  • Contact Database
  • Credit Card Processing
  • Customer Statements
  • Customizable Branding
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Discovery
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Debit/Credit Card Processing
  • Document Management
  • Dunning Management
  • Electronic Payments
  • Email Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For Small Businesses
  • Forecasting
  • In-Person Payments
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Multi-Currency
  • Multiple Payment Options
  • Online Invoicing
  • Online Payments
  • Overpayment Processing
  • PCI Compliance
  • Partial Payments
  • Payment Collection
  • Payment Fraud Prevention
  • Payment Processing
  • Payment Processing Services Integration
  • Point of Sale (POS)
  • Projections
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Receipt Management
  • Receivables Ledger
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Self Service Data Preparation
  • Self Service Portal
  • Status Tracking
  • Third-Party Integrations
  • Transaction Monitoring
  • User Management
  • Visual Analytics
  • Workflow Management

Integrations

  • Total integrations12
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Gmail
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net
  • Total integrations8
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Gmail
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net

Alternatives

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User reviews that mention these apps

DR
AvatarImg

Dharun R.

Research, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Versapay logo

Versapay

Accounts Receivable Automation by Versapay

Reviewed a year ago
Pros

Easy to use interface and capabilities of application are very useful. It minimizes the time involved in entire accounts receivable application.

Cons

Not innovating as much as it's competition like YayPay, HIghRadius and it also focus on mid market where the competition is intense. It should innovate more to stand out in competition

SO
AvatarImg

Sheila O.

Real Estate, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Versapay logo

Versapay

Daily Impact of VersaPay ARC

Reviewed 5 years ago

The overall experience of the Accounts Receivable team has been positive. VersaPay has had an immediate impact on the daily process in our department. Being able to process and communicate all in one platform has greatly reduced the amount of time the A/R Staff spends on each account. They are able to communicate to all of their tenants at once with setting up Notifications such as Monthly Statements. We are looking forward to the next year and learning to use the VersaPay tools to create further efficiencies.

Pros

VersaPay is an easy to use tool for our A/R Staff as well as our tenants. The communication features save us time and creates efficiencies in our daily process. Billing questions are answered quickly (almost immediately) and disputes are resolved before the invoice becomes overdue. Because we are sending a PDF attachment of our Invoice Notifications we have eliminated ALL paper mailings since the day of our Go Live! The visibility of VersaPay helps us to understand where each tenant is at, and assist them to understand the product and feel comfortable with using it. The Payment File we receive is uploaded directly into our ERP System relieving open charges accurately and without staff processing.

Cons

The biggest product limitation to date has been the Payment Limits. We have many big tenants with high rents that may not be able to pay through VersaPay with the current structure. We are currently looking into other options and direct to bank processing of payments.

SS
AvatarImg

Susan S.

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Versapay logo

Versapay

Great product to assist with Customer Communication!

Reviewed 5 years ago

It has been wonderful! Versapay ARC allows me to focus on the customer accounts that need more assistance.

Pros

It is very easy to use. It assists you greatly with the task of collections but in a low key way. Customers have ease of access to their accounts and can pay through the portal if they like.

Cons

I wish there were a few more report options. Also being able to merge duplicate accounts would be very helpful.

BB
AvatarImg

Bryan B.

Farming, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Versapay logo

Versapay

VersaPay ARC - Automated Big Data Solutions!

Reviewed 5 years ago

VersaPay ARC is an easy to access and use platform. Our biggest internal battle is getting the customer to log in for the first time. Once a customer has used the platform, feedback is positive. We are trying to improve our collections cycle so few accounts hit 180+ days overdue by utilizing reminders delivered through VersaPay. It's a new initiative made possible by using tags and messaging built into VersaPay. The alternative would have been a few days of manual work on our end.

Pros

- Our CSM, has been very helpful in growing our product knowledge - They are open to improvements - Added branding enhancements - Able to handle large volumes of data

Cons

- No Discounts - We struggle to get customer engagement - Wish tags did more, they are just a filter, some tags could be pre-developed and attached to actions

KK
AvatarImg

Kami K.

Accounting, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Versapay logo

Versapay

Excellent Product, Exceptional Customer Support

Reviewed 5 years ago
Pros

The ease of use and it's customer-friendly platform. The automatic notifications feature eliminates the time it requires to follow up with customers who have outstanding invoices. Tagging customers in to different categories helps develop lists and keeps you from scrolling through page after page. Our company has saved an extensive amount of time and money in man hours by switching to Versapay. Any questions that arise are quickly answered by customer support, usually within the hour. Having a support team as exceptional as Versapay's standing by is what makes this software a class above the rest.

Cons

This software keeps improving and they listen and deliver on what clients are requesting. Any request I have made has been implemented with new updates, or customer support solves the issue for us in a timely manner. Therefore, I have no complaints about this software.

DK
AvatarImg

Danielle K.

Packaging and Containers, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Versapay logo

Versapay

Versapay Review

Reviewed 5 years ago

Overall experience with Versapay has been very positive. The software has been easy to use and when we do run into issue the customer service team addresses our questions / issues within 24 hours. If a solution can not be made immediately we are always given updates on the status of our request. Very happy with the choice of this software!

Pros

I really enjoy the ease of use of the software and how easy it is to maneuver within the website. By having these qualities it in turns makes it very simple to train employees and customers on how to use the website. Also, by not being a difficult software to use, it's very easy for our customer's to have more of an accepting attitude towards the implemented change.

Cons

The only con I have found with the software to date is applying short payments to multiple invoice payments or applying credits to payments. I find that when trying to use a credit while making a payment on an invoice it adds the credit amount to the payment rather than deducting.

HP
AvatarImg

Heather P.

Food & Beverages, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Versapay logo

Versapay

Stone Brewing review

Reviewed 5 years ago

The benefits: Providing viability for our clients into their Stone Brewing account(s), leading to more accurate payments. Providing ACH/check by phone as a one-time and auto payment option. Sending automatic past due notifications to our clients.

Pros

The flexibility of the alerts, the flexibility of autopayment scheduling, the ease of navigation, the AR metrics, and the invitations taking our clients directly to the account(s) intended. Extracting reports into Excel is also very easy.

Cons

We have daily issues because the account linking functionality cannot be blocked. Our clients continue to mistakenly link accounts because Versapay ARC cannot disable the functionality, and then they complain when users receive e-mails for a linked account they aren't involved with. Sluggish search performance causes delays when on live phone calls assisting our clients. Autopay ignoring open credits causes frequent issues but we have a ticket open to remedy this.

LD
AvatarImg

Lisa D.

Computer Software, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Versapay logo

Versapay

Versapay does the work for you! No More Manual Payments!

Reviewed a year ago

Overall, Versapay has been a time saver and has been very helpful with our business.

Pros

I love that you Versapay automatically takes payments by ACH or CC and saves you from doing manual work. Especially if you have a lot of payments running on the same day, you can schedule payments to run at a certain time of day.

Cons

I don't like that any open invoices dated the current date you are running auto payments will also get paid if that customer is set up as a recurring customer. Sometimes a customer may want to purchase something randomly not included in the monthly payment and you don't want that invoice to automatically be paid. We had to set our monthly billing run very early in the morning to avoid any new invoices because created on the same date for a customer.