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97 reviews
Recommended
Anonymous Reviewer
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Restaurants, 11-50 employees
Used weekly for 1-2 years
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Easy to pull reports when I need them. Used to have bookkeepers as well
Can't easily do deferred revenue, so it's not ideal for SaaS where upfront payments are involved
Thanks for your review!
John P.
Marketing and Advertising, 1-10 employees
Used weekly for 6-12 months
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I switched to Zipbooks from another accounting platform and was amazed at how simple and well-thought-out it is. And for free! I was able to get set up in less than an hour, and it lacks nothing I need for estimating and invoicing for projects. It's also nice to have the time-tracking and project-tracking functions for the future. Great job, guys!
Easy to set up and easy to use. Great mobile app. Free!
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Bruna B.
Accounting, 501-1,000 employees
Used daily for less than 6 months
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I like Zipbooks because I can handle unlimited transactions and customers for free. it's easy to use.
Important features are only available in the paid version. it is not possible to track the stock. it lacks advanced features and integration options.
Cindy B.
Management Consulting, 1-10 employees
Used daily for less than 6 months
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You do not have to have any accounting experience to use it. The importing feature from the Banks is fantastic, saving a ton of time of tracking expenses and applying them to the appropriate expense categories (accounts). The Time Tracking is also very easy to use.
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Matthew W.
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After using QB for my business for the last 8 years, I finally had enough of Intuit. I wanted a modern web based solution that didn't cost an arm and a leg for basic quoting, invoicing, and accept payments online. ZipBooks does this and more. I had list of my existing clients and I found out via the in app chat (a way awesome support feature) that while there was not a feature ready for realase for an import of my contacts they would do it for me. This is a small token, but shows how customer service focused this company is, unlike others who would have go check the forums, they are right there to chat with.
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Pascual C.
Used weekly for 6-12 months
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Free, easy to use, professional and helpful customer support. It allows you to sync your bank account information into the system to save time.
Sometimes the sync does not work properly and you have to re-link your bank account to ZipBooks or refresh several times.
David S.
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Pros: Very simple to use and intuitive. I'm amazed how easy they've made invoicing. Not to mention it's 100% free, which makes it a no-brainer choice for me. I've been impressed with the customer service and how quickly they've been adding features. ZipBooks is the invoicing tool of the future. Cons: There's still a few more features I'd like added, but they seem to release new stuff regularly so I know it's only a matter of time till everything I need is included in the software.
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David, Thanks for your patience on our feature release timeline. We won't let you down!
Daniel S.
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Zipbooks is new, and while they still need to develop a consistent and positive track record, I can say that their product and team show a lot of promise. I have had quite a bit of contact with their team and they have taken my advice and feature requests seriously. These are early days, but so far it looks great and they seem to be moving in the right direction.
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Daniel, Thanks for the feedback. We know we still have a long way to go. Thanks being so generous with your feedback and sticking it out with us! ZipBooks Team
Fernando R.
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ZipBooks is a fantastic cloud accounting service that offers extremely thorough documentation and unfettered API access allowing a business owner to focus on the business, not balances. The main thing that drew me to ZipBooks first was fast and free and allowed for Subscription Billing/Invoicing. The awesome API, clean interface and absolute user-friendliness is what has kept me around. Above all, ZipBooks dedication to absolutely phenomenal customer service it truly commendable and something to be emulated.
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Dan A.
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Software is user-friendly, straight forward. I love the automazation built in, and also the flexibility available for what cant be automated. They recently added an automatic receipt feature that my clients love. Zipbooks is quick to answer customer service requests and has more than exceeded expectations enabling me to grow my business.
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Dan, Thanks for adopting the product so early and sticking with it through all the feature growing pains. Glad your customers like the new receipt feature! ZipBooks Team
Jeffrey S.
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In general I think the software is outstanding. The customer service is fast, very friendly, and efficient. I had an issue with linking to my bank, it was fixed asap and works perfectly. The only reason that I give it 4 stars (overall) and it really should be a 4.5 star raring is that I'd like to see an option to configure categories for expenses, and options for mileage as an expense. Integration to a mileage tracker like TripLog and a time tracker like Gleeo Time Tracking would be the icing on the cake.
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Brian D.
Accounting, 11-50 employees
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What I liked best is that the customer service was excellent and always very responsive. That goes a long way when you try to do a conversion.
It's relatively ordinary which is why we didn't go with it but that doesn't make it a bad software. It's best for small business.
Chad T.
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We have been loving the change to this program. It takes so much time to collect on our customers that this program has been a lifesaver. They have a great customer service team as well. Any of the questions I had were quickly answered and set up was a breeze. I don't always recommend products, but this is one I really like.
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Chad, Thanks for your glowing praise. We will work hard to deserve such high praise. ZipBooks Team
Richard B.
Information Technology and Services, 1-10 employees
Used daily for less than 6 months
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The customer support is atrocious. I had two issues; resetting my user data and a screwed up connection to Stripe. The first was still outstanding 3 weeks later, the second 4 days later. No feedback from "Brad from ZipBooks" until I chased them up with followup messages. Eventually we agreed to delete my account and I'd start from scratched. That was 2 days ago and I honestly don't expect it to happen. I'll be staying with Xero. A much more professional product.
Free. Connects with PayPal, Stripe and WePay. Clean simple web interface.
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Jackson C.
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I use ZipBooks for my consulting. Here is my verdict: Pros: Easy and intuitive use Helps me track the time I've spent on each client Simple expensing Super easy autobilling Makes me look good to clients Cons: Doesn't whiten my teeth.
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Thanks for putting together this list. We will look into teeth whitening feature. Not sure what our development team will think, though. :)
Federico J.
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This product is EXCELLENT for a small time freelancer. No cumbersome setups, no crazy tax charging, no unnecessary product descriptions. Just estimate+invoice and go! The setup is super simple. Integration with Stripe and WePay right off the box. Customer service via chat is quick and helpful right on the sites UI. It just feels right! This thing is wonderful!
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Vlas B.
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I am a freelance chrome extension developer. Most of my projects are not very big, and I always find myself having dozens of customers that owe me money. But it is a huge pain in the gluteus maximus to track all of them manually, send them emails or call them on Skype. Thant is why I use ZippBooks - beause it solves my problem.
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Glad we could help, Vlas!
Chai L.
Used weekly for less than 6 months
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It has a free level without ridiculous limits, as well as a more robust premium version. It is beautifully designed, easy to use, and allows for people to keep detailed records easily.
The little upgrade messages can get in the way sometimes - if you click the wrong area, you might lose your invoice when it asks you to upgrade. Just a small bug, but pretty unpleasant.
Blake W.
Marketing and Advertising, 11-50 employees
Used monthly for 6-12 months
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As a small business owner, Zipbooks helped me organize my finances and keep track of what was going on in my business. I even used Zipbooks to produce all the financials to sell my business.
When I started, it didn't offer all of the things that Quickbooks had, but it seems like they are adding features regularly. For a free software I really don't have any complaints at all.
Andreas G.
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So easy to use, great straight-forward features. User interface is clean and friendly. I use it for my small business and happy to also be able to receive credit card payments. Would love to see the ability to create your own template or possibly select from a selection of templates. Looking forward to updates.
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Christopher K.
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i had several questions about the features of the software to see whether the software would match the requirements of my business. The customer support received from Zipbooks was outstanding and the software is amazing!
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Thanks for the encouraging note. We are going to work hard to live up to the high praise.
Tyler S.
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There are a few edge cases that I have ran into that would make the product better, but I've been told by their excellent customer service that they are working to improve it. Still, so far I don't have any complaints. It's free and really saves me a lot of time off the financial side of freelancing.
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Grant Z.
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Zipbooks is a solid alternative to Freshbooks. I did a through comparison before crossing over and found nothing wanting. The ZipBooks team even helped me get my FB data migrated over and it worked like a charm. FB is a still great, I'm 100% ZipBooks now and don't any any plans to go back.
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Karin H.
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I just learned about this product and so far I am pretty impressed by what it can do and the support level they offer for a free product.
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Karin, Let us know if you have any questions about the product. We would be happy to answer any questions about the specifics. Thanks! ZipBooks Team
Francesco P.
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It's really easy to use and it has a lot of potential. I was using wave invoicing before but I switched to Zipbooks and I'm really happy with it. The customer service is also great. It lacks some features of the big players but they are growing fast and you will not be disappointed!
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