Zoho Invoice vs Send Invoice Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Security
Audit logs
Encryption
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Security alerts
Access control
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Reviews

Sven Bruggeman

Running our company on Zoho invoice!

2016-11-25

Hi, we're a recruitment / interim management company and we'r using the Zoho invoice for our daily business registration of hours and invoicing! Zoho invoice is a very rich application and it covers almost all our needs. We're just missing the functionality to invoice on a daily basis. The application is based on hourly invoicing. But we used a workaround!

Pros

ease of use rich functionality good template management

Cons

invoicing based on daily amount is missing limited credit management functionality - reminders are send / invoice. You can not send a reminder for multiple invoices

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more
Anonymous
(Graphic Design company, 1-10 employees)

Well priced invoicing software that integrates well with Google Suite

2018-10-23

We mainly use it for generating and sending invoices, but it can also be used to track time.

Pros

This is a great piece of software that makes invoicing so much easier. We feel that the pricing is great and it is so easy to set up through Google Suite. The IOS app makes it easy to work on the go. We genuinely love Zoho Invoice.

Cons

If I had to be really picky, it is a little annoying that that IOS app doesn't have all the features of the website.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more
Shay Ben

Great all in one invoicing and payments system

2016-11-25

Easy to manage, send invoices, get payments, view reports, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more
Natasha Roys

Good Program

2016-11-25

We're able to send invoices, manage our cash flow and ensure payments are made on time easily and efficiently.

Pros

Convenience, efficiency and reporting system

Cons

I wish there was a way we could manage the payment structure of a quotation - right now we do a 50% deposit and 50% Final payment structure and have to manage this manually via excel because Zoho Invoice won't do it. -- it would be a great enhancement to the program if they had this

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more
Christopher Sullivan

Just ok really

2018-01-11

Pros

This program does what you expect it to you can send invoices and accept payments ect.

Cons

The price of this is the problem for me. There are many programs where you can invoice as many people as needed for free and pay a fee for payments. This one however only lets you invoice 5 customers free but you can also accept payments free. However if you have more than 5 customers there is a rather high(in comparison) monthly fee.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more
Jacob Partee

Awesome Product

2018-07-13

Not losing anymore customers and the product never lags or has downtime. I always can issue an invoice when I need to

Pros

Great features, I have the option to send out invoices via snail mail (Zoho sends them out) to my customers with just a few clicks.

Cons

There is nothing that I don't really like with this product. Product has all the features I need to use the product and help my customers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more
James Christmas

Zoho makes tracking payments easy!

2018-11-07

Pros

I have been using Zoho Invoice for about 6 months now, after switching from a competitor due to the great functions that Zoho offers such as recurring invoices. I also love the fact that I am able to track all payments and have a record of them in one place. It is a very helpful tool that saves me time and effort.

Cons

It takes a little while to set-up an invoice on Zoho, but it's still quicker than sending an invoice manually!

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more
Evan Longwood

Zoho Invoice Review

2019-02-19

Zoho is fantastic! It's quick and easy to use. Zoho helps for me to keep track of all my submitted invoices, expenses, bills, and payments. This is incredibly useful for when it's time for tax season to roll around. If you want peace of mind, solidarity, and consistency, then Zoho is something that I would highly recommend to anyone!

Pros

Zoho sends invoice emails on your behalf and also helps you to keep track of all the invoices submitted!

Cons

There isn't anything that I don't like about Zoho, honestly. Zoho does a fantastic job of giving you a brief tutorial; which, generally helps for you get a good understanding of how the software works.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more
Anonymous
(Design company, 11-50 employees)

Zoho Is Nice and Simple

2019-04-02

Pros

I really liked their customer portal to send invoices to clients and have them review their accounts.

Cons

I wish Zoho would offer a little more flexibility with their free tiered account, I don't have high enough volume for their next paid feature set but their free version was limiting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Other

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more
Ummar hussain

Invoicing platform all you need from invoice generation to recurring invoices & customizable options

2017-08-17

Easily send an invoice by email or I can print invoice directly from browser for persons who don;t have email account.

Pros

Zoho Invoice is the best cloud platform for invoicing if you have a medium sized company , you can easily upload your own logo customize invoice Zoho also give customer portal.

Cons

You can't add more users to invoice if you are using free version it must be included at lease2 users so you can share invoices with your business manager e.t.c.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more
Antony Maina

Review of Zoho Invoice

2018-11-13

Since we started using this tool, we are able to receive payments on time without unnecessary dealys. The tool has improved how we manage our relationshsips with our clients. It helps us in sending professional invoices to them.

Pros

We are able to send invoices on time to each client in a customized manner.

Cons

Customer support team should start checking and responding to queries quicker or faster than they always do. This will help in solving all the arising issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more
Anonymous
(Information Technology and Services company, 201-500 employees)

Best tool for International invoicing

2019-02-19

Pros

We charge our international customer suing stripe and paypal and we just need to click button to send invoices along with link.

Cons

Not suited for low speed internet connections .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more
Anonymous
(Financial Services company, 1001-5000 employees)

Quick, Easy Invoices

2019-02-02

I conduct business in both the US and Canada, so the ability to send invoices in different languages is a life saver.

Pros

The variety of invoice templates that Zoho gives you, different language options for the invoices, and tools to set up automatic and recurring invoices.

Cons

There weren't any negative features that stood out to me--simple to use and learn. One could argue that it doesn't come with an extraordinary number of features, but Zoho offers other software for that.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more
Chris Freeman

Invoicing for FREE

2019-04-11

Pros

For simple recurring monthly invoices Zoho invoices provides a great free service in which it enables me to send monthly invoices at no charge. It works well with no issues.

Cons

That the user interface is not as friendly as some other products on the market like freshbooks. But who can complain when it is for free!

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more
Anonymous
(Computer Software company, 11-50 employees)

Zoho Invoice is the best billing option for small business.

2019-03-28

I am really satisfied with his product. It saved my time a lot. For invoice generation, you don't have to worry much about template, tax calculation etc... Also in a very cost effecting method.This is the best option for small and medium companies for invoice generation. Thank you team for a perfect product for invoice generation.

Pros

It is very easy to use.You can generate and send invoices very easily.

Cons

I will say this is a perfect software for invoice generation.I didn't find much drawbacks with this product. Still for a person with out much knowledge in accounting may find it difficult for the first time. But once you start using this product, it will be easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more
Rishabh Gupta

We love ZOHO Invoice

2016-11-25

It's been more than 2 years and continue... We at iNFOTYKE, loving it. No matter I am in a meeting or travelling - I can quickly send estimates, invoices or pending receiving notes. Thank You Zoho. I love your iOS app with nice interface / UI. and.... I WILL CONTINUE USE. Highly Recommended.

Pros

User Interface Functionality Easy to handle Secure

Cons

Graphs on iOS app (I am using iPhone 5S)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Zoho Invoice

Can we have SMS integration as well for customers pending payment? Thanks.

Source: Capterra
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more
Alexis Correa

Verified Reviewer

Make your business looks professional

2017-06-10

Is very professional the way that you compose the email to send the invoices, payments received and quotes.

Pros

You can start for free and when you are growing, can upgrade to the next plan up to the unlimited plan that is not expensive. Customer portal is an excellent tool. You can keep the history of every transaction with your clients.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Zoho Invoice

Start your account, try all functions, do it, is very customisable and easy to do. If you need some help, they are always there for assist you.

Source: GetApp
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more
Alexis Correa

Verified Reviewer

Make your business looks professional

2016-11-28

Is very professional the way that you compose the email to send the invoices, payments received and quotes.

Pros

You can start for free and when you are growing, can upgrade to the next plan up to the unlimited plan that is not expensive. Customer portal is an excellent tool. You can keep the history of every transaction with your clients.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Zoho Invoice

Start your account, try all functions, do it, is very customisable and easy to do. If you need some help, they are always there for assist you.

Source: GetApp
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more
Umer Khalid

Pain-free invoicing

2016-08-17

After the one-time setup, it takes a couple of minutes to send an invoice or to record a payment.

Pros

Time saver. Good templates. Cloud-based.

Cons

None.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more
Elias Muiruri

Zoho Invoice Review

2018-10-09

With the aid of this software, creating customized invoices have become easy. It offers the best invoicing solutions to our company. It is also reliable for expense and project tracking. The tool is easy to use and the customer support is reliable. We use it to make follow-ups of the invoices sent to our clients, which makes sure that we are paid on time.

Pros

If you want an easy-to-use online invoicing tool, Zoho Invoice is the right one for you. I like this software because it helps us send customized invoices to our clients. Creating invoices using this tool is easy. It can help you track the financial performance of your business. It is a must-have tool for invoicing purposes for small business woners and freelancers.

Cons

I like using this tool to create customized invoices for my clients. However, I think it is expensive for small enterprises. The vendor should make it flexible and affordable for everyone. However, apart from that, it is a fantastic tool for everyone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more
Biruk Hailu

Simple and efficient

2016-11-25

I've been using Zoho Invoice for over two years to manage all our invoices and customers. The best The simplicity to almost do anything including send estimates, invoices and accept payment in a maximum of two clicks and the dashboard overview. I also enjoy using the mobile app to get on top of things when I'm travelling or away from office. The good Offers a fairly good report I can customize by customer, date, paid, unpaid... The bad I can revise and send estimates and invoices however I can not see the previous versions which is bad.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more
Anonymous
A verified reviewer
Verified Reviewer

Perfect for freelancers!

2018-12-08

Pros

I'm an indie author, but I also offer freelance editing, formatting, and other help to fellow authors. Since those can be more expensive as they take a lot of time, I prefer to allow payments whenever possible. With other systems, allowing payments was on the higher tier plans, so they were out of my budget. With Zoho, sending recurring invoices is right in the free plan. Not only that, but EVERYTHING is. You are only limited by how many customers you can have on the lower plans, and not having a custom domain. For a small start-up like me, it's perfect.

Cons

As with all Zoho services, support leaves a lot to be desired. The systems are easy to learn, so it works out okay, but do expect that if you need help, you'll be waiting awhile. My emails to support get answered weeks later with "Sorry, this went to the wrong support box" or something similar. Some never get answered at all. Again, the Zoho products are super user-friendly, so this isn't so much of a con as more of an advance notice that you'll be mostly on your own to figure things out, but it's possible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more