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Zoho Subscriptions vs LogiSense Billing Comparison

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Overview

Zoho Subscriptions is a subscription billing and management solution designed for a wide business range - from growing ones...

We believe that people should pay only for the services they want and use. LogiSense provides of real-time usage and subscription-based...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

0

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

85

5

4

3

2

1

45

37

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.7

6

5

4

3

2

1

4

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Loved the tool for building subscription checkout options, as well as the templates and options to customize with code. There was a great deal of freedom presented, and it served us very well.
Speedy reports and ability to get help while in the application via an active chat like. The reports are excellent and very fast.
I love how Zoho Subscriptions can connect to several payment processors. Its also wonderful how it auto syncs with Zoho CRM without having to build an API.

Pros

Not enoughreviews yet

Cons

They charged me for two consecutive years after I had cancelled and I had to despite it with my CCrd company.
This is truly odd to me, and many people in the forums are also confused why there has not been any ability to create different payment pages for different products.
I see no reason to ever stop using this software.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review25 days ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features71
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • CRM
  • Cancellation Management
  • Carrier Access Billing
  • Charting
  • Client Portal
  • Configurable Workflow
  • Contact Database
  • Contingency Billing
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Billing
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Mapping
  • Data Security
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Debit/Credit Card Processing
  • Deferred Billing
  • Discount Management
  • Drag & Drop
  • Dunning Management
  • Electronic Payments
  • Email Management
  • Email Templates
  • Estimating
  • Expense Tracking
  • Financial Management
  • Flexible Rate Tables
  • Forecasting
  • Hourly Billing
  • In-Person Payments
  • Internet
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Key Performance Indicators
  • Mobile Access
  • Mobile Payments
  • Monitoring
  • Multi-Currency
  • Multi-Language
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • Online Invoicing
  • Online Payments
  • Order Management
  • PCI Compliance
  • Payment Collection
  • Payment Processing
  • Payment Processing Services Integration
  • Performance Management
  • Performance Metrics
  • Post-Paid Systems
  • Pre-Paid Systems
  • Predictive Analytics
  • Price / Margin Management
  • Product Catalog
  • Profitability Analysis
  • Project Billing
  • Projections
  • Provisioning
  • Ratings Engine
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Self Service Data Preparation
  • Self Service Portal
  • Service Request Management
  • Status Tracking
  • Strategic Planning
  • Subscription Management
  • Subscription Plan Management
  • Summary Reports
  • Tax Calculation
  • Tax Management
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • Trend / Problem Indicators
  • Trend Analysis
  • Usage Tracking/Analytics
  • VoIP
  • Workflow Management
  • Total features93
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • CRM
  • Cancellation Management
  • Carrier Access Billing
  • Charting
  • Client Portal
  • Configurable Workflow
  • Contact Database
  • Contingency Billing
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Billing
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Mapping
  • Data Security
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Debit/Credit Card Processing
  • Deferred Billing
  • Discount Management
  • Drag & Drop
  • Dunning Management
  • Electronic Payments
  • Email Management
  • Email Templates
  • Estimating
  • Expense Tracking
  • Financial Management
  • Flexible Rate Tables
  • Forecasting
  • Hourly Billing
  • In-Person Payments
  • Internet
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Key Performance Indicators
  • Mobile Access
  • Mobile Payments
  • Monitoring
  • Multi-Currency
  • Multi-Language
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • Online Invoicing
  • Online Payments
  • Order Management
  • PCI Compliance
  • Payment Collection
  • Payment Processing
  • Payment Processing Services Integration
  • Performance Management
  • Performance Metrics
  • Post-Paid Systems
  • Pre-Paid Systems
  • Predictive Analytics
  • Price / Margin Management
  • Product Catalog
  • Profitability Analysis
  • Project Billing
  • Projections
  • Provisioning
  • Ratings Engine
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Self Service Data Preparation
  • Self Service Portal
  • Service Request Management
  • Status Tracking
  • Strategic Planning
  • Subscription Management
  • Subscription Plan Management
  • Summary Reports
  • Tax Calculation
  • Tax Management
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • Trend / Problem Indicators
  • Trend Analysis
  • Usage Tracking/Analytics
  • VoIP
  • Workflow Management

Integrations

  • Total integrations56
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrationsN/A
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Zoho Subscriptions logo

Zoho Subscriptions

Easily manage subscriptions

Reviewed 5 years ago

Keeps track of all subscription start and stop dates, and provides easy metrics.

Pros

Easily handles billing for recurring subscriptions, without having to remember to send bills each month. Allows for either auto-credit card billing, or simply sending an invoice.

Cons

Hard to view details of multiple subscriptions at a single client. All subscriptions are listed exactly the same way, so it makes it difficult to find the specific one for which you are looking.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Zoho Subscriptions logo

Zoho Subscriptions

Makes my monthly billing easy

Reviewed 3 years ago

Before using Zoho Subscriptions, I used a invoice billing app that allowed us to send monthly invoices. We send payment reminders 5 days before the end of the month. The invoicing app only allowed me to set a date we want reminders sent. So if the month had 30 days (or less), the reminder was one day off. Subscriptions sends reminders 5 days before the end of the month no matter how many days are in a month. This is just one of the many great things about Zoho Subscriptions.

Pros

Zoho Subscriptions makes my monthly billing easy. We have more flexibility than recurring billing. We can add multiple plan options for customers to select when subscribing to our services.

Cons

There is not enough options or flexibility for hosted pages.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Zoho Subscriptions logo

Zoho Subscriptions

A good Subscriptions solution

Reviewed 2 years ago

When it comes to subscriptions software, there are not many good choices out there, and the monthly cost is high and this is the case for Zoho subscriptions and it lacks many features available in other software for the same cost. The interface needs to be polished as many features are hidden and hard to find and needs more integrations

Pros

It does what it supposed to do, handle subscriptions and payments for recurring billing, the interface is ok but can be better

Cons

Some features are not available and no API , the cost is kind of high if you have a high number of clients

Vendor response

Hi Joe, Thanks for taking the time to review Zoho Subscriptions! Zoho Subscriptions does have an extensive REST API library that has almost all functionalities as the app. You can check out our API doc here: https://www.zoho.com/subscriptions/api/v1/ If you have any other questions, feel free to get back to us at support@zohosubscriptions.com Regards, Harikrishna The Zoho Subscriptions Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoho Subscriptions logo

Zoho Subscriptions

Recommended to All my SAAS Friends

Reviewed 4 years ago

We use this everyday, and are continuing to build upon it. It integrates directly into Zoho Books which makes our bookkeeping super easy. This was one of the main reasons we chose to use it.

Pros

This software makes automatic billing an unbelievably easy thing to do. I absolutely love how you can create products, and within the product create different pricing plans. You can set how each customer should be billed and how often. It provides an online billing account for your customers to see their subscriptions, paid invoices and even update their credit card details.

Cons

We love it, but our main gripe about Zoho Subscriptions is that you only get one Hosted payment page for ALL of your products and plans. This is truly odd to me, and many people in the forums are also confused why there has not been any ability to create different payment pages for different products. This means that if you have two different branded subscriptions...you must somehow make a single check out page that fits both of them. Also, it's the same page as when a user updates their cc info... everything else is amazing with this product, but for us, it was a face-palm.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoho Subscriptions logo

Zoho Subscriptions

Best Subscription Software for All-Sized Businesses

Reviewed 3 years ago
Pros

Zoho Subscriptions is great because it allows our company to easily collect payments and then also run promotions and other types of outside-the-box type of billing. Easily integrates with Zoho CRM so our sales team can run orders efficiently and easily.

Cons

Don't love the fact that you have to create your own billing portals but once you complete this step, you're all set and everything runs easily from there.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoho Subscriptions logo

Zoho Subscriptions

Saves a lot of time!

Reviewed 4 years ago

Saves us a lot of time.

Pros

Saving time is very important to our company because saving time saves us money. Automation saves us time that is why we LOVE Zoho Subscriptions. It helps us to eliminate manual billing. Subscriptions takes care of EVERYTHING - coupons, addons, thank you for your payment, card failure and card expiring notices, and prorate invoices. We can even group invoices from multiple subscriptions together and it integrates with my accounting software. The cost is so much less than other subscription billing services.

Cons

It would be nice to have more than one hosted page layout option. Also the setup for the hosted page can be somewhat default, especially adding addons.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoho Subscriptions logo

Zoho Subscriptions

Top Notch Subscription Service

Reviewed 3 years ago

Very solid subscription service, honest, reliable, doesn't demand a percentage of your sales, but simply functions as a reliable subscription management service.

Pros

This is a highly competent subscription service, more features than we could possibly use, and we get to use our own billing. Many subscription services also want to do your billing, or getting a percentage of our sales, charging more than our bank, and then they "own" our customers, which is a deal-breaker for us. Zoho Subscriptions is what a subscription service should be, a highly competent web service that does all the heavy lifting, and plugs into our website and payment processors. We've been with Zoho for two years without an outage. We couldn't be happier.

Cons

The lack of an easily integrated customer portal results in us having to write a lot of user-facing pages on our site simply to do what is already available in the admin interface. But every time we've had a genuinely poorly designed thing on Zoho's end, they listened and rolled out changes within a few months. They obviously care about making this the best service.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Zoho Subscriptions logo

Zoho Subscriptions

-

Reviewed 3 years ago

Earlier, the billing carried out was a complete manual activity and the team was struggling in reconcillations and capturing payments. By using Zoho subscriptions, we could get a fix on this issue and saw better traction on saving and increasing revenue and efforts.

Pros

It is user friendly and could take care of the invoicing needs in my organization.

Cons

There are some areas that still need manual intervention - example; I cannot prefix the email recepients in cc when sending the manual reminders.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoho Subscriptions logo

Zoho Subscriptions

Excellent way to easily start a small subscription business

Reviewed a year ago

Good experience. Add subscription service to even a WordPress site (using their supplied embed code, a button/link, or wordpress plugin) with minimal effort.

Pros

Zoho Subscriptions is easy to start, especially if you're already in the "zoho software ecosystem". You can create a new Product and define your Plans, and have them ready for clients all within an hour. The "hosted pages" keeps all the tricky technical aspects including customer & billing info off of your application/site.

Cons

Like most Zoho products it has a slightly "unpolished" feel to the UI, but the features are all there.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Zoho Subscriptions logo

Zoho Subscriptions

Great API and Support

Reviewed 7 years ago

I spent several weeks looking for the right subscription management platform for FilterSnap. There were e-commerce platforms for selling physical products, and subscription platforms for selling virtual subscriptions (gym membership, software license, etc), but nothing that seemed to be able to to sell a subscription to a physical product. Then I found ZOHO Subscriptions. While it was not a perfect fit right out of the box, I was able to use their APIs to build exactly what I needed. Now I am able to concentrate on building my business rather then worrying about by billing platform.

Pros

1. Robust and fully-featured API 2. Support team is responsive, and goes the extra mile to help you 3. Pricing model is great for the startup and beyond

Cons

1. Does not currently support a custom billing page. However, the support team worked with me to create a hosted payment page that looked like it fit into my signup process. 2. The ZOHO team is constantly updating the platform, but there is not any communication to current customers on what was added, changed, or removed.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Zoho Subscriptions logo

Zoho Subscriptions

Great for automating payments from clients

Reviewed 3 years ago

Great for start ups and small businesses who are trying to keep a low overhead. Their customer service is nice to work with, I usually would just chat with them or send them an email because I am familiar with using online software. For someone who isn't tech savvy they do have a call in option.

Pros

Really easy to set up, and integrated with the merchant processing of my choice. When we first switched over Zoho subscriptions were the only tool that could email multiple reminders to the clients prior to the billing renewal which I feel is great for subscription services. The customer portal on the backend allows for customers to change their credit card information without me or one of my team members to have to do it manually. Super time saver. It also notifies my team when a payment doesn't go through for whatever reason and can automatically retry the card again. When we first started, it gave up to $50k worth of transactions as a free trial. Meaning you don't have to pay for a subscription until you reach 50k worth of transactions or a certain number of clients. Really cool.

Cons

The only thing I didn't like was that I couldn't do a one time payment easily. Sometimes we have one time jobs such as web development or consulting, and it makes it kind of hard to use just this one system. We had to also get Zoho invoice to complement what we were doing. So unless you are doing just recurring subscriptions you'll need to get an invoicing tool as well. Als ran into problems with the customer portal, but most of my clients didn't wnat to log in so it wasn't that big of a deal.

Vendor response

Hi Matthew, Good to hear from you! Thank you so much for such a detailed review on both Zoho Invoice and Subscriptions. It means so much to us. Regarding the benefits of the client portal and payment retry settings, we couldn't agree more! Glad to know we are a part of your subscription business journey. Cheers, Harikrishna