Zoho Subscriptions Features

Zoho Subscriptions

Smarter Billing for Your Subscription Business

4.35/5 (20 reviews)

Zoho Subscriptions Feature Summary

  • Recurring Billing & Subscription Management
  • Client Portal
  • Hosted Pages
  • Payment Failure Management (retry/dunning)
  • Trial Period Management
  • Multi-Gateway Support (Razorpay for India)
  • Paypal/ ACH/ Credit Card
  • Offline Payments
  • Sandbox Account
  • One-Time Charges, Coupons, Add-ons & Discounts
  • Multiple Webhooks and REST APIs
  • Reports like MRR, ARPU and LTV etc.
  • Automated customer communications & notifications
  • Coupons, Add-ons & discounts
  • Automated Email Notifications
  • CRM, Accounting Integration
  • Zapier, Avalara, Wordpress, Slack Integration etc.
  • Email, Phone, Chat and Forum Support

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Invoice Management (158 other apps)
Invoice Processing (95 other apps)
Multi-Currency (92 other apps)
Real Time Data (91 other apps)
Receiving (90 other apps)
Recurring Billing (78 other apps)
Reporting & Statistics (105 other apps)
Third Party Integration (94 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


16 reviews

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Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

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Zoho Subscriptions Feature Reviews

13 reviewers had the following to say about Zoho Subscriptions's features:

Anonymous
A verified reviewer

Easily manage subscriptions

2017-11-09

Keeps track of all subscription start and stop dates, and provides easy metrics.

Pros

Easily handles billing for recurring subscriptions, without having to remember to send bills each month.

Cons

Hard to view details of multiple subscriptions at a single client. All subscriptions are listed exactly the same way, so it makes it difficult to find the specific one for which you are looking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Pamela Crenshaw

Saves a lot of time!

2018-05-17

Saves us a lot of time.

Pros

It helps us to eliminate manual billing. Subscriptions takes care of EVERYTHING - coupons, addons, thank you for your payment, card failure and card expiring notices, and prorate invoices.

Cons

It would be nice to have more than one hosted page layout option. Also the setup for the hosted page can be somewhat default, especially adding addons.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Shane Kenny

Verified Reviewer

Great API and Support

2015-04-14

While it was not a perfect fit right out of the box, I was able to use their APIs to build exactly what I needed.

Pros

Robust and fully-featured API 2.

Cons

Does not currently support a custom billing page. However, the support team worked with me to create a hosted payment page that looked like it fit into my signup process. 2.

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Ryan Libbey

Verified Reviewer

Great product to mange your recurring billing!

2015-04-14

With Zoho, we are able to manage all aspects of our product's subscription services all in one elegantly designed place.

Pros

There is a great product dev team behind this product that is eager to get any issue resolved in a proactive manor. If you find an issue, they are sure to help you find a solution.

Cons

It would be nice if it integrated into other accounting platforms such as Xero or Quickbooks, especially in the US.

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Eric Grigor

Simple and convenient service for mailing

2018-02-27

Pros

But he copes with many tasks in an automatic mode.

Cons

Through time to come it is possible only with the third attempt.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Alisa Miln

Excellent service for tracking subscriptions

2018-02-24

Pros

He will automatically track who subscribed to the newsletter, and who, on the contrary, unsubscribed.

Cons

Strongly lacks the normal support of the Russian language. If the developers came to our market, it was worth taking care of it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Nelleke Pruijs

Very useful, easy to integrate and over all very satisfied

2017-06-08

makes my work a whole lot easier and saves time

Pros

The product is easy to use and adaptable, it works really well for me, it works great with CRM and Books from Zoho.

Cons

Needs more interaction between currencies.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Jacob Partee

Fantastic Product

2018-07-13

Great service from Zoho Support & Also gained more customers in just a matter of days and hours of placing the widget on my website

Pros

I have the ability to create a web widget and place it on my website so If I have a high call or ticket volume, My customers can still get their subscriptions started.

Cons

That I cannot integrate with more payment services.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Michael Larocque B

Very good, it does what it needs to do without being a hassle. From time to time it bugs.

2018-07-24

Pros

We use this internally for recurring subscriptions and so far, no major issues have been brought up.

Cons

The issue is that they take time (which to a certain extent is understandable) to answer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
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Lasse Høydal

Verified Reviewer

Zoho Subscription, simple, powerfull and flexible

2015-04-28

We are actually using Zoho Subscription for renting out storage and parking spaces. Not typically what subscription software are made for! We found that Zoho Subscriptions were the best way to go for us, not only because of their standard functionality, but also due to their many, very functional API's. Very helpfull for us now, and in the future. The responsiveness at Zoho support have also been a main, very positive factor. We are very happy that we chose to go with Zoho Subscriptions, and plan to roll out this in soulution in other countries where we operate as well. Lasse Høydal

Pros

Very responsive support. Integrated with Zoho Books and CRM - a mature product with many users. The API's Able to handle both CC card and non-CC card customers

Cons

More custom reporting always helpfull.

Source: GetApp
Helpful?   Yes   No
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Ayushi Mundra

Very flexible and great customer support

2017-01-06

Very stable and fault tolerant API. I wish they would be more verbal about the updates.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
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Scott Friend

Zoho Subscriptions made it fast and easy to add a subscription based billing product to my site.

2018-01-30

Pros

Zoho Subscriptions is probably the most effecient and cost effective way to handle subscription based products for anyone that doesn't have that ability built into their site/systems already. I researched a lot of companies and Zoho was the cheapest overall, and while they lack in some areas, they make up for it in their cost and willingness to help.

Cons

I also wish they had some better ways to integrate with a company's existing website/domain, as well as some type of page builder or form builder to help in that regard too.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Adam Singer

Easy to navigate and gets the job done

2018-05-25

Pros

Setup with straight forward it's easy to use on a day to day basis.

Cons

There are times where making changes/updates is more difficult then it should be which can be frustrating.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more