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Zuora vs Stax Bill Comparison

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Overview

Zuora is the global leader in Relationship Business Management solutions, helping companies in transition to the Subscription...

Stax Bill simplifies the complexities of subscription billing by automating manual accounting, financial processes, and workflows....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

199

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.9

46

5

4

3

2

1

9

26

8

3

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.3

30

5

4

3

2

1

17

9

2

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

On the other hand, the integration of the software with others in the market is very good, such is the case of our CRM that joins perfectly with Zuora.
The ability to pull customer and data reports is really nice. It's great that you can use the tool with other softwares, as well.
They provide outstanding technical and customer support and they will hold your hand until you're finally happy.

Pros

It's an enjoyable team to work with - they are very responsive and helpful, and helped us really find the best way to use the features.
Breadth of features suits our business. Super responsive and great personalized support.
We can now use those resources for selling. Great team, awesome support = so happy.

Cons

There are no SLA's in place for the support team to get back with you. There integration from Zuora to SF is awful and half of the time the data does not appear.
Building reporting can be a bit complex & it can be pretty slow to pull certain reports. Inability to link between multiple data sources in reporting which can be frustrating.
Sometimes can be confusing with how it sends to Z billing but for the most part I don't have much to complain about.

Cons

They only caused problems and waste of time at my company.
They never were able to issue one invoice/nota fiscal for our international operations. We wasted almost 2 years and had to drop the implementation project.
Currently our biggest problem with Fusebill is updating the price for a product in our subscriptions.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features56
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Automatic Billing
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Budgeting/Forecasting
  • CRM
  • Cancellation Management
  • Cash Flow Management
  • Cash Management
  • Check Processing
  • Client Portal
  • Compliance Management
  • Contact Database
  • Contingency Billing
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Profiles
  • Customer Statements
  • Customizable Billing
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Rules
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Debit/Credit Card Processing
  • Deferred Billing
  • Discount Management
  • Drag & Drop
  • Dunning Management
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Reminders
  • Email Templates
  • Enrollments/Onboarding
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Flexible Rate Tables
  • Forecasting
  • General Ledger
  • Hourly Billing
  • Internet
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile Payments
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • Online Invoicing
  • Online Payments
  • Order Management
  • Overpayment Processing
  • PCI Compliance
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Payment Processing Services Integration
  • Post-Paid Systems
  • Pre-Paid Systems
  • Price / Margin Management
  • Product Catalog
  • Project Accounting
  • Project Billing
  • Projections
  • Provisioning
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Ratings Engine
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Revenue Recognition
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Self Service Portal
  • Status Tracking
  • Subscription Management
  • Subscription Plan Management
  • Summary Reports
  • Tax Calculation
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • Usage Tracking/Analytics
  • Total features126
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Automatic Billing
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Budgeting/Forecasting
  • CRM
  • Cancellation Management
  • Cash Flow Management
  • Cash Management
  • Check Processing
  • Client Portal
  • Compliance Management
  • Contact Database
  • Contingency Billing
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Profiles
  • Customer Statements
  • Customizable Billing
  • Customizable Branding
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Rules
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Debit/Credit Card Processing
  • Deferred Billing
  • Discount Management
  • Drag & Drop
  • Dunning Management
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Reminders
  • Email Templates
  • Enrollments/Onboarding
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Flexible Rate Tables
  • Forecasting
  • General Ledger
  • Hourly Billing
  • Internet
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile Payments
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • Online Invoicing
  • Online Payments
  • Order Management
  • Overpayment Processing
  • PCI Compliance
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Payment Processing Services Integration
  • Post-Paid Systems
  • Pre-Paid Systems
  • Price / Margin Management
  • Product Catalog
  • Project Accounting
  • Project Billing
  • Projections
  • Provisioning
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Ratings Engine
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Revenue Recognition
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Self Service Portal
  • Status Tracking
  • Subscription Management
  • Subscription Plan Management
  • Summary Reports
  • Tax Calculation
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • Usage Tracking/Analytics

Integrations

  • Total integrations57
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations19
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Zuora logo

Zuora

It's good in an overall point of view

Reviewed 4 years ago
Pros

It's easy to create reports. Data Source contains most of the objects to create complex reports. When a request is sent to the support team, it is responded in short time. There is plenty of information in the community website.

Cons

I have to create amendments as many as product I need to add or remove. I have to wait 1 min for a bill run to create an invoice. The UI could be more modern. The search engine needs improvement. It takes at least 2 minutes to find a paymet using the payment number.