Billing & Invoicing Software

What to look for in a Billing & Invoicing app?

If you bill by the hour, by service or by project, then billing and invoicing software is crucial for your business. Cloud-based billing and invoicing apps provide the ability to generate personalized invoices through customizable and pre-defined templates, as well as track and accept payments, send out statements, and record billable man hours. Good billing software will also send reminders of due payments, notifications of when you have had a payment accepted, and set up recurring billing for repeat customers. By automating the billing process, you can prevent late or missed payments, improve customer relations, as well as become more efficient and effective as a business.

Billing & Invoicing ranking

Reviews
Integrations
Mobile
Media
Security

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Must have Billing & Invoicing features

Choosing the right billing & invoicing app for your business is not an easy process, but here are some common features you should look for, as well as some more niche functionality that could be useful for your business.

API

Your billing and invoicing software shouldn't function in isolation, but if you want it to work with your other systems, you'll need a fully-documented API that integrates with other common solutions, along with plenty of support from the software vendor.

View all apps with API

Multi-Currency

If you are running a global business and have clients in a variety of countries, you will need software that provides the ability to invoice and receive payments in multiple currencies.

View all apps with Multi-Currency

Purchase Orders

Create and customize purchase orders than send them as a bill, all from within the same system.

View all apps with Purchase Orders

Time & Expense

Tracking Keep track of time spent and expenses acrrued on a project from within your billing and invoicing software, allows you to invoice for services more easily.

View all apps with Time & Expense

Recurring Billing

Recurring billing allows you to automatically bill customers that have subscribed to a product or service you offer on a regular basis.

View all apps with Recurring Billing

QuickBooks Integration

Being able to integrate your billing and invoicing software with your accounting solution (such as Quickbooks) allows for a better flow of information and more streamlined processes.

View all apps with QuickBooks Integration

Project Tracking

Keeping track of the status of a project means that you can more easily access key metrics that allows you to send bills and invoices quicker and in a more accurate way.

View all apps with Project Tracking

Email Integration

By integrating your billing and invoicing software with your email app, you can keep client information in one place, and more quickly and accurately send invoices to your clients.

View all apps with Email Integration

Sales Orders

When your complete a sale, convert the sales order into an invoice with the click of a button from within your billing and invoicing software.

View all apps with Sales Orders

Further reading on Billing & Invoicing

  • Six Apps to Bill Your Customers on Time

    Making a sale is generally considered the difficult part. However, there is another, often-neglected operational area that is equally difficult. I am, of course, referring to Billing and Invoicing.
  • Three Apps to Automate Billing and Invoicing This Holiday Season

    This holiday season your small business will replace the traditional jingle bell sound with the ring of your cash register. At least, that's what we're all hoping for, right? To make sure that every transaction gets accounted for, you need the right invoicing and accounting tools. And spreadsheet users this may mean its time to replace the tedious and manual with up-to-date cloud-based apps.
  • How to Choose the Right Subscription Billing App for Your Small Business

    What do Netflix, Spotify, Adobe, and Apple all have in common? Amongst other things, they've all recognized the value of the subscription business model. With growth in the subscription economy and the importance of offering different payment plans to your customers, a strong subscription billing app is the lifeblood of any business.
  • Show me the money! 5 ways to get your invoices paid faster

    Invoicing: a word that can make even the most thick-skinned business owner want to go hide under the bedcovers. Yet it is the lifeblood of any business, and prompt payment holds the key to continued success. If only it was a bit easier to get customers to pay on time.

Billing & Invoicing Category Leaders Q3 2017

GetApp's quarterly ranking showcases the top 25 Billing & Invoicing apps based in the cloud. Each app is scored using five factors, worth 20 points each, for a total possible score out of 100. These factors include user reviews, integrations, mobile app availability, media presence, and security. Each app's score is independent of commercial interests and existing relationships that GetApp has with app vendors.

Scroll down for more details about how we calculate scores.

Reviews
Integrations
Mobile
Media
Security

1. QuickBooks Online

Small business accounting software
89
16
20
20
20
13

2. Xero

Beautiful Accounting Software
80
17
19
15
16
13

3. Zoho Invoice

Online Invoicing, Billing and Time Tracking
76
15
16
17
16
12

4. FreshBooks

Cloud Accounting Software for Small Business Owners
76
19
17
16
16
8

5. Wave

All-in-one accounting, invoicing, payroll, payments & receipt management
64
15
5
17
13
14

6. FinancialForce Accounting

Accounting App for Salesforce
62
11
11
9
13
18

7. MYOB

Online accounting & payroll for every business
61
10
11
14
16
10

8. FreeAgent

UK online accounting software for small businesses
61
10
16
13
12
10

9. BigTime Time & Billing

Time billing & PM software for SMBs. Intuit OEM Partners.
57
15
11
14
3
14

10. Intacct

Best-in-class Cloud ERP for Finance
56
13
11
12
7
13

11. Zoho Subscriptions

Smarter Billing for Your Subscription Business
54
7
13
6
16
12

12. TimeCamp

Automatic time tracking software for SMBs
52
18
15
14
5

13. AccountSight

Time tracking and billing software
50
13
3
13
2
19

14. PaySimple

Run a Business. Have a Life.
50
11
3
15
4
17

15. KashFlow

Accounting software for small businesses
50
8
11
13
7
11

16. Hiveage

Online Invoicing & Billing Software for Small Businesses
49
13
12
7
4
13

17. ChargeOver

Subscription Billing for SMBs
48
13
14
0
4
17

18. Chargify

End The Billing Bottleneck
48
8
16
7
4
13

19. BQE Core

Time & Billing | Project Management | Accounting
48
15
4
14
5
10

20. Chargebee

Subscription Billing & Recurring Payments Software
47
10
16
0
4
17

21. Clear Books Accounting

Online accounting software for small business
47
6
5
7
16
13

22. Basware

Purchase-to-pay & e-invoicing solutions
42
0
2
13
7
20

23. SlickPie

Free Accounting Software for Small Businesses
42
14
3
4
3
18

24. FinancialForce Billing

#1 Billing Application for Salesforce CRM
42
0
4
7
13
18

25. Fusebill

Subscription Billing Made Easy
40
9
5
6
3
17
Reviews
Integrations
Mobile
Media
Security

Who is the ranking for?

GetApp's Category Leader ranking is for business owners and decision makers looking for a comprehensive list of the leading cloud-based software products in the industry.

The ranking serves as a point of reference highlighting key factors that small businesses should look at when assessing a piece of software. These factors include user perception (reviews), compatibility (integrations and mobile compatibility), market presence (media presence), and security features (security).

How are the scores calculated?

An app's score is calculated using five unique data points, each scored out of 20, giving a total score out of 100. The ranking and scoring methodology ensure complete impartiality and independence from any relationships that GetApp has with app vendors.

User Reviews*

Review scores are calculated using reviews collected from GetApp and its sister sites, Software Advice and Capterra. Scores are calculated based on the total number, average rating, and recency of reviews.

The number of reviews and average user rating are scaled against the category average. A weighting is then applied to reward recency of user reviews: reviews written in the last 6 months score up to 10 points, those written between 6 and 12 months ago score up to 6 points, and those more than 12 months old score up to 4 points. These numbers are added together to give a total maximum score of 20.

Integrations

Integration scores factor in a number of variables. Up to 16 points are awarded based on the number of integrations an app has; the first 10 points are awarded based on the number of integrations relative to the category average, while 4 points are awarded based on the number of integrations relative to the leaders in the category. An additional 5 points is awarded for an integration with Zapier, a widely used software integration platform, while an extra point is given for having an open API. The total possible score for integrations is 20 points.

Mobile Platforms*

Mobile scores are calculated based on the availability of an iOS and Android app. 5 points are awarded for the presence of each app, with an additional 10 points being awarded for the number and average rating of reviews in both the App Store and Google Play. These review scores are calculated and scaled against the competition for a maximum of 5 points per platform and an overall maximum score of 20.

If there isn't a native iOS or Android app, the product's website is assessed using Google's PageSpeed Insights to measure mobile usability. The score is returned out of 100, then scaled to a score out of 5 for a maximum of 5 points.

Media Presence

Media presence is calculated using the number of Twitter followers and Facebook fans that an app has. The number of fans and followers are added together, and each app is scored based on this overall number, compared with others in the category. The first 15 points are awarded for the combined number of followers and fans scaled against the category average, while the final 5 points are awarded for the combined number of followers and fans scaled against the top leaders in the category. These two scores are added together for a total out of 20 points.

Security

Security scoring is calculated using answers from a vendor-completed survey. The questions in the survey are based on the Cloud Security Alliance self-assessment form as part of the Security, Trust & Assurance Registry. With 15 questions, each answer is assigned a point value based on vendor response, with additional points given for security certifications, for a maximum possible score of 20.

In the event of a tie, each data point is weighted for importance, with security taking precedent, followed by reviews, integrations, mobile apps, and media presence, respectively.

*All data points combining calculations for both ratings and reviews are calculated using a Bayesian estimate, which is a weighted average that includes the number of reviews and the rating of an app, benchmarked against others in the category.