Billing & Invoicing Software with Customer Segmentation

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Chargebee   

26
Subscription billing & Recurring payments software
Chargebee automates the entire billing process of your recurring customers with invoicing, dunning, metered billing, taxation, flexible price plans, and more. Read more about Chargebee
Subscription billing & Recurring payments software
Chargebee automates the entire billing process of your recurring customers with invoicing, dunning, metered billing, taxation, flexible price plans, and more. Read more about Chargebee

Fusebill   

19
Subscription billing management & recurring billing software
Fusebill automates the billing of your customers with customizable invoices, payment gateway integrations, taxation, subscription management, and more. Read more about Fusebill
Subscription billing management & recurring billing software
Fusebill automates the billing of your customers with customizable invoices, payment gateway integrations, taxation, subscription management, and more. Read more about Fusebill

Thryv   

99
All-in-one management software built for small business
Billing and invoicing software for small business. Process cards online or via mobile at competitive rates. Includes electronic estimates and receipts. Read more about Thryv
All-in-one management software built for small business
Billing and invoicing software for small business. Process cards online or via mobile at competitive rates. Includes electronic estimates and receipts. Read more about Thryv

HarmonyPSA   

15
The next generation of professional services automation.
Straight-through-processing to invoices with automatic balance sheet accounting in the background. Full multi-currency support with consolidation reporting. Read more about HarmonyPSA
The next generation of professional services automation.
Straight-through-processing to invoices with automatic balance sheet accounting in the background. Full multi-currency support with consolidation reporting. Read more about HarmonyPSA

Xero  

1,691
Accounting Software for SMBs
Xero lets you create, track and send branded invoices, see overdue invoices, accept online payments, add inventory items and apply credit notes to invoices. Read more about Xero
Accounting Software for SMBs
Xero lets you create, track and send branded invoices, see overdue invoices, accept online payments, add inventory items and apply credit notes to invoices. Read more about Xero

ConvergeHub  

24
Sales, marketing, customer service & billing CRM for SMBs
Create invoices for products and services and track payments received. Integrate with QuickBooks. Get paid on time and manage your cash flow. Read more about ConvergeHub
Sales, marketing, customer service & billing CRM for SMBs
Create invoices for products and services and track payments received. Integrate with QuickBooks. Get paid on time and manage your cash flow. Read more about ConvergeHub

PROMYS CRM Help Desk PSA  

27
Cloud-based CRM, Help Desk, and PSA software.
Recurring billing, progress & milestone billing, automated invoice requests from tech's or PM's are all supported, as well as multi-currency. Read more about PROMYS CRM Help Desk PSA
Cloud-based CRM, Help Desk, and PSA software.
Recurring billing, progress & milestone billing, automated invoice requests from tech's or PM's are all supported, as well as multi-currency. Read more about PROMYS CRM Help Desk PSA

Salesboom CRM  

31
Online CRM Software
Salesboom CRM is an online CRM and customer retention software designed to manage your customer base and identify up-selling opportunities. Established in 2003, the Salesboom CRM system has been helping enterprises of all sizes coordinate their customer relationship management and cross/up-selling strategies as well as providing online training cour… Read more about Salesboom CRMses and support.
Online CRM Software
Salesboom CRM is an online CRM and customer retention software designed to manage your customer base and identify up-selling opportunities. Established in 2003, the Salesboom CRM system has been helping enterprises of all sizes coordinate their customer relationship management and cross/up-selling strategies as well as providing online training cour… Read more about Salesboom CRMses and support.

Saasu  

22
Small business online accounting
Saasu is cloud-based, online accounting software to meet the needs of both accountants and small business owners. Saasu provides a range of tools for business owners to manage invoicing, banking, and payroll, as well inventory and contacts. Saasu accounting software provides a solution for small business owners, consultants and software develope… Read more about Saasurs with a flexible API. Saasu allows you to run your business from any desktop or mobile device, managing accounts, sending invoices, reconciling bank accounts and collaborating with clients. Saasu also enable credit card and PayPal transactions.
Small business online accounting
Saasu is cloud-based, online accounting software to meet the needs of both accountants and small business owners. Saasu provides a range of tools for business owners to manage invoicing, banking, and payroll, as well inventory and contacts. Saasu accounting software provides a solution for small business owners, consultants and software develope… Read more about Saasurs with a flexible API. Saasu allows you to run your business from any desktop or mobile device, managing accounts, sending invoices, reconciling bank accounts and collaborating with clients. Saasu also enable credit card and PayPal transactions.

RERUN  

6
Recurring billing. Simplified.
Rerun is for any business, organization or association that wants to automate their recurring, subscription or membership billing. Read more about RERUN
Recurring billing. Simplified.
Rerun is for any business, organization or association that wants to automate their recurring, subscription or membership billing. Read more about RERUN
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Billing & Invoicing Category Leaders Q1 2018

ArchivedThis ranking is not scheduled to be updated and is provided here for historical perspective

GetApp's quarterly ranking showcases the leading 10-15 Billing & Invoicing apps based in the cloud. Each app is scored using five factors, worth 20 points each, for a total possible score out of 100. These factors include user reviews, integrations, mobile app availability, functionality, and security. Each app's score is independent of commercial interests and existing relationships that GetApp has with app vendors.

Scroll down for more details about inclusion criteria and scoring.

Score
ReviewsIntegrationsMobileMediaSecurity
86
86
Reviews 17/20
Integrations 20/20
Mobile 20/20
Media 16/20
Security -/20
80
80
Reviews 17/20
Integrations 19/20
Mobile 15/20
Media 16/20
Security -/20
78
78
Reviews 20/20
Integrations 17/20
Mobile 16/20
Media 16/20
Security -/20
76
76
Reviews 15/20
Integrations 16/20
Mobile 17/20
Media 16/20
Security 12/20
65
65
Reviews 17/20
Integrations 16/20
Mobile 14/20
Media 7/20
Security -/20
61
61
Reviews 15/20
Integrations 5/20
Mobile 16/20
Media 11/20
Security -/20
60
60
Reviews 9/20
Integrations 11/20
Mobile 9/20
Media 13/20
Security -/20
60
60
Reviews 17/20
Integrations 11/20
Mobile 14/20
Media 4/20
Security 14/20
60
60
Reviews 13/20
Integrations 11/20
Mobile 12/20
Media 11/20
Security 13/20
60
60
Reviews 10/20
Integrations 11/20
Mobile 14/20
Media 15/20
Security -/20
60
60
Reviews 10/20
Integrations 16/20
Mobile 13/20
Media 11/20
Security -/20
55
55
Reviews 12/20
Integrations 12/20
Mobile 12/20
Media 6/20
Security -/20
55
55
Reviews 9/20
Integrations 12/20
Mobile 6/20
Media 16/20
Security 12/20
52
52
Reviews 9/20
Integrations 11/20
Mobile 13/20
Media 8/20
Security -/20
51
51
Reviews 5/20
Integrations 2/20
Mobile 13/20
Media 11/20
Security -/20

Who is the ranking for?

GetApp's Category Leader ranking is for business owners and decision makers looking for a comprehensive list of the leading cloud-based software products in the industry.

The ranking serves as a point of reference highlighting key factors that small businesses should look at when assessing a piece of software. These factors include user perception (reviews), compatibility (integrations and mobile compatibility), market presence (media presence), and security features (security).

How are the scores calculated?

An app's score is calculated using five unique data points, each scored out of 20, giving a total score out of 100. The ranking and scoring methodology ensure complete impartiality and independence from any relationships that GetApp has with app vendors.

User Reviews *

Review scores are calculated using reviews collected from GetApp and its sister sites, Software Advice and Capterra. Scores are calculated based on the total number, average rating, and recency of reviews.

The number of reviews and average user rating are scaled against the category average. A weighting is then applied to reward recency of user reviews: reviews written in the last 6 months score up to 10 points, those written between 6 and 12 months ago score up to 6 points, and those more than 12 months old score up to 4 points. These numbers are added together to give a total maximum score of 20.

Integrations

Integration scores factor in a number of variables. Up to 16 points are awarded based on the number of integrations an app has; the first 10 points are awarded based on the number of integrations relative to the category average, while 4 points are awarded based on the number of integrations relative to the leaders in the category. An additional 5 points is awarded for an integration with Zapier, a widely used software integration platform, while an extra point is given for having an open API. The total possible score for integrations is 20 points.

Mobile Platforms *

Mobile scores are calculated based on the availability of an iOS and Android app. 5 points are awarded for the presence of each app, with an additional 10 points being awarded for the number and average rating of reviews in both the App Store and Google Play. These review scores are calculated and scaled against the competition for a maximum of 5 points per platform and an overall maximum score of 20.

If there isn't a native iOS or Android app, the product's website is assessed using Google's PageSpeed Insights to measure mobile usability. The score is returned out of 100, then scaled to a score out of 5 for a maximum of 5 points.

Media Presence

Media presence is calculated using the number of Twitter followers and Facebook fans that an app has. The number of fans and followers are added together, and each app is scored based on this overall number, compared with others in the category. The first 15 points are awarded for the combined number of followers and fans scaled against the category average, while the final 5 points are awarded for the combined number of followers and fans scaled against the top leaders in the category. These two scores are added together for a total out of 20 points.

Security

Security scoring is calculated using answers from a vendor-completed survey. The questions in the survey are based on the Cloud Security Alliance self-assessment form as part of the Security, Trust & Assurance Registry. With 15 questions, each answer is assigned a point value based on vendor response, with additional points given for security certifications, for a maximum possible score of 20.

In the event of a tie, each data point is weighted for importance, with security taking precedent, followed by reviews, integrations, mobile apps, and media presence, respectively.

* All data points combining calculations for both ratings and reviews are calculated using a Bayesian estimate, which is a weighted average that includes the number of reviews and the rating of an app, benchmarked against others in the category.