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Loan Origination Software

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Centrex logo
4.9
8

Cloud-based CRM software for finance sector

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    5.0
    Features
    4.8
    Customer support
    4.5
Pros and Cons from Centrex users   
No pros & cons found
HES LoanBox logo
4.7
10

Loan servicing software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.9
    Features
    4.9
    Customer support
    4.9
Pros and Cons from HES LoanBox users   
avatar
avatar
avatar
+11
It was important that we were able to move to something that was Simple, Helpful and Clear for our people whilst ensuring it was proportionate and relevant for our not-for-profit company.
We switched to HES lending software from a legacy loan origination system, which was slow and inconvenient to manage.
So, it exceeded our expectations and is totally worth its money. The project management itself was transparent and effective.
My company provides short-term cash advances and payday loans focusing on the offline sales channel.
We are very satisfied with HES and would recommend its system and services without any caveats.
Since deployment the system has proven to be reliable and user friendly and HES has been quick to address all issues that have arisen as expected when deploying a new loan system from scratch.
High level of automation, reliability and ease of use.
The team did a great job: they implemented the required level of customization and integrations.
Ease of configuration, integration to other suppliers and HES technical team. This is a real turn key out of the box solution.
It offers a lot more than excel or simple out-of-the-box lending platforms do: technically advanced KYC and scoring, rich loan servicing functionality, products, and product groups.
It has allowed us to automate our back-end loan management system reducing the operational costs and using some simple gamification techniques to help us test and learn.
We have been having difficult time finding leasing automation software that is robust enough for our needs. HES platform was the ready answer for most of our requirements.
The HES team partnered with us in true partner style, working together to use the skills across both of our teams.
We needed a system that was easy to config allowing us to remain flexible, make quick and easy changes to meet our strategy and business operating model.
It was important that we were able to move to something that was Simple, Helpful and Clear for our people whilst ensuring it was proportionate and relevant for our not-for-profit company.
We switched to HES lending software from a legacy loan origination system, which was slow and inconvenient to manage.
So, it exceeded our expectations and is totally worth its money. The project management itself was transparent and effective.
My company provides short-term cash advances and payday loans focusing on the offline sales channel.
We are very satisfied with HES and would recommend its system and services without any caveats.
Since deployment the system has proven to be reliable and user friendly and HES has been quick to address all issues that have arisen as expected when deploying a new loan system from scratch.
High level of automation, reliability and ease of use.
The team did a great job: they implemented the required level of customization and integrations.
Ease of configuration, integration to other suppliers and HES technical team. This is a real turn key out of the box solution.
It offers a lot more than excel or simple out-of-the-box lending platforms do: technically advanced KYC and scoring, rich loan servicing functionality, products, and product groups.
It has allowed us to automate our back-end loan management system reducing the operational costs and using some simple gamification techniques to help us test and learn.
We have been having difficult time finding leasing automation software that is robust enough for our needs. HES platform was the ready answer for most of our requirements.
The HES team partnered with us in true partner style, working together to use the skills across both of our teams.
We needed a system that was easy to config allowing us to remain flexible, make quick and easy changes to meet our strategy and business operating model.
It was important that we were able to move to something that was Simple, Helpful and Clear for our people whilst ensuring it was proportionate and relevant for our not-for-profit company.
We switched to HES lending software from a legacy loan origination system, which was slow and inconvenient to manage.
So, it exceeded our expectations and is totally worth its money. The project management itself was transparent and effective.
My company provides short-term cash advances and payday loans focusing on the offline sales channel.
We are very satisfied with HES and would recommend its system and services without any caveats.
Since deployment the system has proven to be reliable and user friendly and HES has been quick to address all issues that have arisen as expected when deploying a new loan system from scratch.
High level of automation, reliability and ease of use.
The team did a great job: they implemented the required level of customization and integrations.
Ease of configuration, integration to other suppliers and HES technical team. This is a real turn key out of the box solution.
It offers a lot more than excel or simple out-of-the-box lending platforms do: technically advanced KYC and scoring, rich loan servicing functionality, products, and product groups.
It has allowed us to automate our back-end loan management system reducing the operational costs and using some simple gamification techniques to help us test and learn.
We have been having difficult time finding leasing automation software that is robust enough for our needs. HES platform was the ready answer for most of our requirements.
The HES team partnered with us in true partner style, working together to use the skills across both of our teams.
We needed a system that was easy to config allowing us to remain flexible, make quick and easy changes to meet our strategy and business operating model.
FNI Blueprint logo
4.5
6

Credit decisioning & loan origination software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.7
    Features
    5.0
    Customer support
    4.5
Pros and Cons from FNI Blueprint users   
No pros & cons found
Creatio CRM logo
4.8
118

Boost marketing, sales and service performance!

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.7
    Features
    4.7
    Customer support
    4.8
Pros and Cons from Creatio CRM users   
avatar
avatar
avatar
+15
I can honestly say its been excellent - anything we ask for has been done in good time, reliable system, great staff.
Before we were using 3 different programs to track the orders, to check products availability and manage cases and it was a real disaster.
Clean intuitive interfaces that eliminate a great deal of hassle from end-user education. Robust out of the box solutions for many standard business needs.
We are in process of integration an ERP system with the bpm'online system with help of Partner of bpm'online so that no data was lost or missed out.
If you're looking for an easy-to-use and cost-effective CRM, this is a good one to try. Their process engine is a big advantage as well.
Didn't provide a modular pricing that we can adjust according to what we needs. Design features in marketing is limited.
We liked the easy customization and user-friendly interface. The scalability and security of our data was also important.
The mobile application was only slightly difficult to get used to navigating, but there was a lot of customization on the implementation end.
Even though the system is powerful and feature-rich already, we are confident that the product has a huge potential.
Bpm'online Studio - Great tool to improve process implementation and easy to use.
The system is versatile and intuitive, which makes it a perfect fit for our company.
Creatio - great product - really flexible - great customer service.
First, the business process tool is easy to use yet powerful and robust. It can be used to automate business tasks, implement rules and also, to develop integrations with third party tools.
A highly recommended solution for customer-centric businesses.
Thanks to its low-code development tools, we are able to create new tailor-made solutions on.
Excellent pricing and incredibly simple license management.
With the help of the bpm’online system we are now able to record, store, and organize all the data that we had. In addition, during the integration process the data was deduplicated and cleaned.
I really like this platform because it has allowed me to automate and streamline customer service processes, as well as efficiently manage all activities related to my clients.
I can honestly say its been excellent - anything we ask for has been done in good time, reliable system, great staff.
Before we were using 3 different programs to track the orders, to check products availability and manage cases and it was a real disaster.
Clean intuitive interfaces that eliminate a great deal of hassle from end-user education. Robust out of the box solutions for many standard business needs.
We are in process of integration an ERP system with the bpm'online system with help of Partner of bpm'online so that no data was lost or missed out.
If you're looking for an easy-to-use and cost-effective CRM, this is a good one to try. Their process engine is a big advantage as well.
Didn't provide a modular pricing that we can adjust according to what we needs. Design features in marketing is limited.
We liked the easy customization and user-friendly interface. The scalability and security of our data was also important.
The mobile application was only slightly difficult to get used to navigating, but there was a lot of customization on the implementation end.
Even though the system is powerful and feature-rich already, we are confident that the product has a huge potential.
Bpm'online Studio - Great tool to improve process implementation and easy to use.
The system is versatile and intuitive, which makes it a perfect fit for our company.
Creatio - great product - really flexible - great customer service.
First, the business process tool is easy to use yet powerful and robust. It can be used to automate business tasks, implement rules and also, to develop integrations with third party tools.
A highly recommended solution for customer-centric businesses.
Thanks to its low-code development tools, we are able to create new tailor-made solutions on.
Excellent pricing and incredibly simple license management.
With the help of the bpm’online system we are now able to record, store, and organize all the data that we had. In addition, during the integration process the data was deduplicated and cleaned.
I really like this platform because it has allowed me to automate and streamline customer service processes, as well as efficiently manage all activities related to my clients.
I can honestly say its been excellent - anything we ask for has been done in good time, reliable system, great staff.
Before we were using 3 different programs to track the orders, to check products availability and manage cases and it was a real disaster.
Clean intuitive interfaces that eliminate a great deal of hassle from end-user education. Robust out of the box solutions for many standard business needs.
We are in process of integration an ERP system with the bpm'online system with help of Partner of bpm'online so that no data was lost or missed out.
If you're looking for an easy-to-use and cost-effective CRM, this is a good one to try. Their process engine is a big advantage as well.
Didn't provide a modular pricing that we can adjust according to what we needs. Design features in marketing is limited.
We liked the easy customization and user-friendly interface. The scalability and security of our data was also important.
The mobile application was only slightly difficult to get used to navigating, but there was a lot of customization on the implementation end.
Even though the system is powerful and feature-rich already, we are confident that the product has a huge potential.
Bpm'online Studio - Great tool to improve process implementation and easy to use.
The system is versatile and intuitive, which makes it a perfect fit for our company.
Creatio - great product - really flexible - great customer service.
First, the business process tool is easy to use yet powerful and robust. It can be used to automate business tasks, implement rules and also, to develop integrations with third party tools.
A highly recommended solution for customer-centric businesses.
Thanks to its low-code development tools, we are able to create new tailor-made solutions on.
Excellent pricing and incredibly simple license management.
With the help of the bpm’online system we are now able to record, store, and organize all the data that we had. In addition, during the integration process the data was deduplicated and cleaned.
I really like this platform because it has allowed me to automate and streamline customer service processes, as well as efficiently manage all activities related to my clients.
TaskSuite logo
5.0
2

Lending Simplified, Success Amplified.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    5.0
    Customer support
    4.0
Pros and Cons from TaskSuite users   
No pros & cons found
Bizagi logo
4.5
140

Digital transformation & business process management (BPM)

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.4
    Features
    4.3
    Customer support
    4.1
Pros and Cons from Bizagi users   
+15
Bigazi means great comfort. I am very pleased to use Bigazi as it is a profitable platform.
We have no choice because our partner company uses it. This creates cases if you click anywhere accidentally , you won't be able to delete it.calling it will still be in your profile.
He saved us time and money by using his bots to speed up mundane tasks. My experience with Bizagi is excellent, it is really the most important part of my work that I enjoy very much.
No inheritance - so you end up doing things over & over again. No variables - everything needs to be an entity attribute.
The product is very reliable and the support team is always responsive and available for help. Documentation is extensive.
Sometimes, especially if you add specific scripting code you get an error.
The architecture of the platform is well-suited. The software has many features like great integration features like web services and RPA (Robotic Process Automation) to name a few.
The only thing that I don't like that much about Bizagi is that some functions are a little hard to find.
Bizagi software is an amazing tool that allows for easy mapping of processes, it saves a lot of time by permitting automation of processes.
One of the best modeling tools in the market. Highly recommended to work with different internal or external projects that required process modeling.
It's free, the interface I very friendly and intuitive, it allows to easily understand it, it also has a web community very active that always delivers improvements or understanding of the tool.
It is a product that is easy to use and easy to work with. It made positive contributions to our process automation.
Great value for a reasonalble price. Easy to use process modeling solution.
I like the easy configuration to start from the beginning to the deployment of the processes.
I'm totally satisfied with the suite and the Studio is very easy to use and intuitive.
Bizagi, an excellent Business Process Management tool.
It is a fully based BPMN notation tool capable of providing simplicity when modeling processes.
Integration of simple simulation tools allows first steps into process simulation. Publication of multiple process modells as HTML-publication for easy deliver / distribution.
Bigazi means great comfort. I am very pleased to use Bigazi as it is a profitable platform.
We have no choice because our partner company uses it. This creates cases if you click anywhere accidentally , you won't be able to delete it.calling it will still be in your profile.
He saved us time and money by using his bots to speed up mundane tasks. My experience with Bizagi is excellent, it is really the most important part of my work that I enjoy very much.
No inheritance - so you end up doing things over & over again. No variables - everything needs to be an entity attribute.
The product is very reliable and the support team is always responsive and available for help. Documentation is extensive.
Sometimes, especially if you add specific scripting code you get an error.
The architecture of the platform is well-suited. The software has many features like great integration features like web services and RPA (Robotic Process Automation) to name a few.
The only thing that I don't like that much about Bizagi is that some functions are a little hard to find.
Bizagi software is an amazing tool that allows for easy mapping of processes, it saves a lot of time by permitting automation of processes.
One of the best modeling tools in the market. Highly recommended to work with different internal or external projects that required process modeling.
It's free, the interface I very friendly and intuitive, it allows to easily understand it, it also has a web community very active that always delivers improvements or understanding of the tool.
It is a product that is easy to use and easy to work with. It made positive contributions to our process automation.
Great value for a reasonalble price. Easy to use process modeling solution.
I like the easy configuration to start from the beginning to the deployment of the processes.
I'm totally satisfied with the suite and the Studio is very easy to use and intuitive.
Bizagi, an excellent Business Process Management tool.
It is a fully based BPMN notation tool capable of providing simplicity when modeling processes.
Integration of simple simulation tools allows first steps into process simulation. Publication of multiple process modells as HTML-publication for easy deliver / distribution.
Bigazi means great comfort. I am very pleased to use Bigazi as it is a profitable platform.
We have no choice because our partner company uses it. This creates cases if you click anywhere accidentally , you won't be able to delete it.calling it will still be in your profile.
He saved us time and money by using his bots to speed up mundane tasks. My experience with Bizagi is excellent, it is really the most important part of my work that I enjoy very much.
No inheritance - so you end up doing things over & over again. No variables - everything needs to be an entity attribute.
The product is very reliable and the support team is always responsive and available for help. Documentation is extensive.
Sometimes, especially if you add specific scripting code you get an error.
The architecture of the platform is well-suited. The software has many features like great integration features like web services and RPA (Robotic Process Automation) to name a few.
The only thing that I don't like that much about Bizagi is that some functions are a little hard to find.
Bizagi software is an amazing tool that allows for easy mapping of processes, it saves a lot of time by permitting automation of processes.
One of the best modeling tools in the market. Highly recommended to work with different internal or external projects that required process modeling.
It's free, the interface I very friendly and intuitive, it allows to easily understand it, it also has a web community very active that always delivers improvements or understanding of the tool.
It is a product that is easy to use and easy to work with. It made positive contributions to our process automation.
Great value for a reasonalble price. Easy to use process modeling solution.
I like the easy configuration to start from the beginning to the deployment of the processes.
I'm totally satisfied with the suite and the Studio is very easy to use and intuitive.
Bizagi, an excellent Business Process Management tool.
It is a fully based BPMN notation tool capable of providing simplicity when modeling processes.
Integration of simple simulation tools allows first steps into process simulation. Publication of multiple process modells as HTML-publication for easy deliver / distribution.
BNTouch Mortgage CRM logo
4.5
66

Your Mortgage CRM & Marketing Tools Anywhere.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.1
    Features
    4.4
    Customer support
    4.4
Pros and Cons from BNTouch Mortgage CRM users   
avatar
avatar
+13
So far OUTSTANDING - but we are brand new to the program - we shall see. I may update my review later but as it stands now we are truly very happy with it.
I didn't want to set up something wrong and I look stupid to my clients. BN customer support sent me an email to watch the videos and the email said to connect with them after watching the videos.
It is a huge competitor with Salesforce. It is user friendly, and great for setting tasks and reminders.
THE CLUNKINESS OF THE MARKETING PLANS~ THE STRUGGLE HAS BEEN REAL.
I like that the marketing section has articles and meme's that you can post onto your social media very easily. The 'Support Team' is AMAZING.
The process to send set up a simple campaign is very complicated. There's no flow and you have to go in and out of different tabs/links to set it up.
I really enjoy the simplicity of one place to keep all parties updated. It is also very convenient to have a secure place for documents to be uploaded/shared.
Sometimes the email features in the processing tab are hard to line up and use.
Great customer service and the personal portals are such a great feature that no one is offering.
This CRM comes ready to go. It has a whole sweet of pre-built campaigns that you can use but you can also make your own and it is very easy.
BNT helps me stay organized and have all information for loans I am working on in one place at a glance. Very customizable and it is easy to learn and use.
The integration for mortgage CRM software is excellent. They are adding new features that make sense for the user and the company.
It's been great, don't want to change crms agaibb.
We also like the the graphing shown on the dashboard. It is organized and gives us an idea of where our clients are at.
Very easy to use and to customize for individual leads and partners.
Integrate all of our product solutions to a web-based platform. Our team is mobile and needs to be in contact with clients and partners daily.
So far OUTSTANDING - but we are brand new to the program - we shall see. I may update my review later but as it stands now we are truly very happy with it.
I didn't want to set up something wrong and I look stupid to my clients. BN customer support sent me an email to watch the videos and the email said to connect with them after watching the videos.
It is a huge competitor with Salesforce. It is user friendly, and great for setting tasks and reminders.
THE CLUNKINESS OF THE MARKETING PLANS~ THE STRUGGLE HAS BEEN REAL.
I like that the marketing section has articles and meme's that you can post onto your social media very easily. The 'Support Team' is AMAZING.
The process to send set up a simple campaign is very complicated. There's no flow and you have to go in and out of different tabs/links to set it up.
I really enjoy the simplicity of one place to keep all parties updated. It is also very convenient to have a secure place for documents to be uploaded/shared.
Sometimes the email features in the processing tab are hard to line up and use.
Great customer service and the personal portals are such a great feature that no one is offering.
This CRM comes ready to go. It has a whole sweet of pre-built campaigns that you can use but you can also make your own and it is very easy.
BNT helps me stay organized and have all information for loans I am working on in one place at a glance. Very customizable and it is easy to learn and use.
The integration for mortgage CRM software is excellent. They are adding new features that make sense for the user and the company.
It's been great, don't want to change crms agaibb.
We also like the the graphing shown on the dashboard. It is organized and gives us an idea of where our clients are at.
Very easy to use and to customize for individual leads and partners.
Integrate all of our product solutions to a web-based platform. Our team is mobile and needs to be in contact with clients and partners daily.
So far OUTSTANDING - but we are brand new to the program - we shall see. I may update my review later but as it stands now we are truly very happy with it.
I didn't want to set up something wrong and I look stupid to my clients. BN customer support sent me an email to watch the videos and the email said to connect with them after watching the videos.
It is a huge competitor with Salesforce. It is user friendly, and great for setting tasks and reminders.
THE CLUNKINESS OF THE MARKETING PLANS~ THE STRUGGLE HAS BEEN REAL.
I like that the marketing section has articles and meme's that you can post onto your social media very easily. The 'Support Team' is AMAZING.
The process to send set up a simple campaign is very complicated. There's no flow and you have to go in and out of different tabs/links to set it up.
I really enjoy the simplicity of one place to keep all parties updated. It is also very convenient to have a secure place for documents to be uploaded/shared.
Sometimes the email features in the processing tab are hard to line up and use.
Great customer service and the personal portals are such a great feature that no one is offering.
This CRM comes ready to go. It has a whole sweet of pre-built campaigns that you can use but you can also make your own and it is very easy.
BNT helps me stay organized and have all information for loans I am working on in one place at a glance. Very customizable and it is easy to learn and use.
The integration for mortgage CRM software is excellent. They are adding new features that make sense for the user and the company.
It's been great, don't want to change crms agaibb.
We also like the the graphing shown on the dashboard. It is organized and gives us an idea of where our clients are at.
Very easy to use and to customize for individual leads and partners.
Integrate all of our product solutions to a web-based platform. Our team is mobile and needs to be in contact with clients and partners daily.
Credit Decision Platform logo
0

Financial services software for credit scoring

visit website
Reviews Sentiment
ic-pricetag

No reviews

Positive Reviews
ic-pricetag

No reviews

Rating Breakdown
    Value for money
    0.0
    Ease of use
    0.0
    Features
    0.0
    Customer support
    0.0
Pros and Cons from Credit Decision Platform users   
No pros & cons found
Sopra Financing Platform logo
4.5
2

Finance software for managing lending activities

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    3.0
    Features
    3.5
    Customer support
    3.5
Pros and Cons from Sopra Financing Platform users   
No pros & cons found
Mortgage Automator logo
4.9
72

Loan origination & servicing software for private lenders

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.9
    Features
    4.9
    Customer support
    5.0
Pros and Cons from Mortgage Automator users   
+15
Staff and developers are great and reliable. They take pride in their product and are constantly looking to improve the growth of their system in the servicing industry.
I can't say there is anything I dislike about Automator.
The Automator team has been amazing in providing Graysbrook Capital with custom solutions that has increased our business efficiency substantially.
The dislikes are almost non existent. There are a few little tricks to learn, but once you do learn them any little dislikes are quickly solved.
On top of that, the support team is outstanding and has very fast turnaround times. Highly recommend this product.
I don't think there is not a whole lot to dislike.
This product is very easy to use, we like the clean reports and the ease of using this system to support our mortgages.
In no less than one years' time, they will be THE go-to mortgage administration software.
We found that we saved time and provided better accuracy on items like discharge statements and instructions to solicitor. Implementation was quick and easy.
I really love the fact that this software is so customizable to suit our company needs in the best way possible.
It is fast, easy to use, and reliable. A short list of the things we love.
The best part is managing progress throughout the deal with all the documents being auto generated; commitments, instructions to the solicitor etc, payouts etc.
The support staff is fantastic and works on a solution almost always the same day. This product can truly give back time to focus on other aspects of your business development.
One of the greatest things about the MA software is the time saving. What used to take hours to set up, fill out forms and save documents - now takes so much less time.
Very pleased with our choice of Mortgage Automator.
Overall, the experience has been great. We have been able to streamline our business and make our processes simpler, faster, and easier, saving us time and money.
The system has great tools to show reports for our investors.
Best software for anyone managing Mortgage Capital.
Staff and developers are great and reliable. They take pride in their product and are constantly looking to improve the growth of their system in the servicing industry.
I can't say there is anything I dislike about Automator.
The Automator team has been amazing in providing Graysbrook Capital with custom solutions that has increased our business efficiency substantially.
The dislikes are almost non existent. There are a few little tricks to learn, but once you do learn them any little dislikes are quickly solved.
On top of that, the support team is outstanding and has very fast turnaround times. Highly recommend this product.
I don't think there is not a whole lot to dislike.
This product is very easy to use, we like the clean reports and the ease of using this system to support our mortgages.
In no less than one years' time, they will be THE go-to mortgage administration software.
We found that we saved time and provided better accuracy on items like discharge statements and instructions to solicitor. Implementation was quick and easy.
I really love the fact that this software is so customizable to suit our company needs in the best way possible.
It is fast, easy to use, and reliable. A short list of the things we love.
The best part is managing progress throughout the deal with all the documents being auto generated; commitments, instructions to the solicitor etc, payouts etc.
The support staff is fantastic and works on a solution almost always the same day. This product can truly give back time to focus on other aspects of your business development.
One of the greatest things about the MA software is the time saving. What used to take hours to set up, fill out forms and save documents - now takes so much less time.
Very pleased with our choice of Mortgage Automator.
Overall, the experience has been great. We have been able to streamline our business and make our processes simpler, faster, and easier, saving us time and money.
The system has great tools to show reports for our investors.
Best software for anyone managing Mortgage Capital.
Staff and developers are great and reliable. They take pride in their product and are constantly looking to improve the growth of their system in the servicing industry.
I can't say there is anything I dislike about Automator.
The Automator team has been amazing in providing Graysbrook Capital with custom solutions that has increased our business efficiency substantially.
The dislikes are almost non existent. There are a few little tricks to learn, but once you do learn them any little dislikes are quickly solved.
On top of that, the support team is outstanding and has very fast turnaround times. Highly recommend this product.
I don't think there is not a whole lot to dislike.
This product is very easy to use, we like the clean reports and the ease of using this system to support our mortgages.
In no less than one years' time, they will be THE go-to mortgage administration software.
We found that we saved time and provided better accuracy on items like discharge statements and instructions to solicitor. Implementation was quick and easy.
I really love the fact that this software is so customizable to suit our company needs in the best way possible.
It is fast, easy to use, and reliable. A short list of the things we love.
The best part is managing progress throughout the deal with all the documents being auto generated; commitments, instructions to the solicitor etc, payouts etc.
The support staff is fantastic and works on a solution almost always the same day. This product can truly give back time to focus on other aspects of your business development.
One of the greatest things about the MA software is the time saving. What used to take hours to set up, fill out forms and save documents - now takes so much less time.
Very pleased with our choice of Mortgage Automator.
Overall, the experience has been great. We have been able to streamline our business and make our processes simpler, faster, and easier, saving us time and money.
The system has great tools to show reports for our investors.
Best software for anyone managing Mortgage Capital.
Origins logo
5.0
1

Fast. Powerful. Flexible.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    5.0
    Features
    5.0
    Customer support
    5.0
Pros and Cons from Origins users   
No pros & cons found
LENDperfect logo
0

Commercial loan software for financial institutions

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Reviews Sentiment
ic-pricetag

No reviews

Positive Reviews
ic-pricetag

No reviews

Rating Breakdown
    Value for money
    0.0
    Ease of use
    0.0
    Features
    0.0
    Customer support
    0.0
Pros and Cons from LENDperfect users   
No pros & cons found
Maxwell logo
4.8
11

Digital mortgage platform for loan officers & lending teams

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.8
    Features
    4.6
    Customer support
    4.9
Pros and Cons from Maxwell users   
No pros & cons found
timveroOS logo
5.0
4

TIMVERO presents timveroOS, the most intelligent lending OS.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    5.0
    Features
    5.0
    Customer support
    5.0
Pros and Cons from timveroOS users   
No pros & cons found
LendingPad logo
4.4
133

Loan origination system for mortgage brokers and lenders

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.2
    Features
    4.2
    Customer support
    4.6
Pros and Cons from LendingPad users   
avatar
+15
It has been a great experience, I highly recommend as it is a user friendly LOS with good features and the best customer service team.
And because I asked, they cancelled my service and took my data and refused to give it back without an extra fee of over $1,000 to get my own data back, even thought i did not give permission.
It is user friendly and good to work with a tool that is on your side.
I've been in the mortgage business since 1999. Lending Pad is the worst LOS I've worked in.
I enjoy the integration and the ability of the software to grow with my business.
I've been in the mortgage business since 1999. Lending Pad is the worst LOS I've worked in.
I really have only used this software for mortgage processing so I don't have anything to really compare it too. I do like the way it is laid out and the colors make it more interesting to use.
Often Seller contributions don’t “stick” and have to be re-entered. The only other real complaint is I can’t figure out how to get a DPA program entered correctly, so I have to work around those.
Really impressed with the product and the service.
Big fan of the LOS and the support team behind it.
Lending Pad is easy to use and the pricing structure compared to other "legacy" providers is very favorable.
It's downright PHENOMENAL!!! One of the best business decisions we have ever made.
I liked that lending pad was very easy to use.
I like their Free POS function and their new scenario builder.
I do like that it integrates with Loanzify as well.
It’s really a great product adding new features constantly without downtime also it works on any platform including Mac.
Once you know how to navigate, everything will be fine. Customer Service respond fast.
I honestly do not have any, I tried to get a refund but they do not stand behind their product and service.
It has been a great experience, I highly recommend as it is a user friendly LOS with good features and the best customer service team.
And because I asked, they cancelled my service and took my data and refused to give it back without an extra fee of over $1,000 to get my own data back, even thought i did not give permission.
It is user friendly and good to work with a tool that is on your side.
I've been in the mortgage business since 1999. Lending Pad is the worst LOS I've worked in.
I enjoy the integration and the ability of the software to grow with my business.
I've been in the mortgage business since 1999. Lending Pad is the worst LOS I've worked in.
I really have only used this software for mortgage processing so I don't have anything to really compare it too. I do like the way it is laid out and the colors make it more interesting to use.
Often Seller contributions don’t “stick” and have to be re-entered. The only other real complaint is I can’t figure out how to get a DPA program entered correctly, so I have to work around those.
Really impressed with the product and the service.
Big fan of the LOS and the support team behind it.
Lending Pad is easy to use and the pricing structure compared to other "legacy" providers is very favorable.
It's downright PHENOMENAL!!! One of the best business decisions we have ever made.
I liked that lending pad was very easy to use.
I like their Free POS function and their new scenario builder.
I do like that it integrates with Loanzify as well.
It’s really a great product adding new features constantly without downtime also it works on any platform including Mac.
Once you know how to navigate, everything will be fine. Customer Service respond fast.
I honestly do not have any, I tried to get a refund but they do not stand behind their product and service.
It has been a great experience, I highly recommend as it is a user friendly LOS with good features and the best customer service team.
And because I asked, they cancelled my service and took my data and refused to give it back without an extra fee of over $1,000 to get my own data back, even thought i did not give permission.
It is user friendly and good to work with a tool that is on your side.
I've been in the mortgage business since 1999. Lending Pad is the worst LOS I've worked in.
I enjoy the integration and the ability of the software to grow with my business.
I've been in the mortgage business since 1999. Lending Pad is the worst LOS I've worked in.
I really have only used this software for mortgage processing so I don't have anything to really compare it too. I do like the way it is laid out and the colors make it more interesting to use.
Often Seller contributions don’t “stick” and have to be re-entered. The only other real complaint is I can’t figure out how to get a DPA program entered correctly, so I have to work around those.
Really impressed with the product and the service.
Big fan of the LOS and the support team behind it.
Lending Pad is easy to use and the pricing structure compared to other "legacy" providers is very favorable.
It's downright PHENOMENAL!!! One of the best business decisions we have ever made.
I liked that lending pad was very easy to use.
I like their Free POS function and their new scenario builder.
I do like that it integrates with Loanzify as well.
It’s really a great product adding new features constantly without downtime also it works on any platform including Mac.
Once you know how to navigate, everything will be fine. Customer Service respond fast.
I honestly do not have any, I tried to get a refund but they do not stand behind their product and service.
The Mortgage Office logo
4.8
255

Web-based mortgage and loan servicing software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.7
    Features
    4.8
    Customer support
    4.8
Pros and Cons from The Mortgage Office users   
+15
Overall, I am impressed, especially by the ability to customize fields and save in formats that are ready for presentations to the board, or management.
Customer service is helpless as they are not prepped for the updates and typically don't have the operating expertise to comprehend the full scope of the problem.
TMO will make that growth painless and fluid as we keep our Veteran communities happy with great costumer service that TMO helps up provide.
I don't like that if you noticed a mistake from last month and you have entered 5 entries since then that you have to delete all the entries after and then re-enter everything.
And if you ever have any questions, you can always call customer support and they get back to you fast with how to resolve anything. I love that this software is easy to customize to your preference.
We used it for about 1.5 years, and the final straw was when we felt coerced to pay more money or they would disable our access to our data under threat from their lawyers that we breached contract.
The IT team is always happy and readily available to help resolve our issues. The teachings are also done in a manner that any elementary school kids should understand.
Data entry task can be convoluted or not always clear and frustrating.
The software is the most comprehensive software on the market without going to customization. For a small to medium-size firm, I would highly suggest this to be your best solution.
A key benefit is this platforms now works on most all systems, including iOS. That’s great news for small operators like myself.
The software is visually appealing and operates similar to Excel in the list view. It's user friendly from the entry level employee to the controller, who primarily focuses on the trust accounting.
We love the ease of us and the reporting features.
I like how efficient, simple and user friendly it is.
It's easy to setup and user friendly, quick implementation.
We are not utilizing all the modules. But their integration of ACH, emails, Text messages are very helpful.
Reports and customization options gives you a quick way to find what you need to find rapidly and present those findings in a coherent manner. It does what it is supposed to do flawlessly.
Great Loan origination for small private money lender.
We depend on their updates, their techs, their training of staff and their customer service ever day. We view The Mortgage Office as a partner in our continued growth and success.
Overall, I am impressed, especially by the ability to customize fields and save in formats that are ready for presentations to the board, or management.
Customer service is helpless as they are not prepped for the updates and typically don't have the operating expertise to comprehend the full scope of the problem.
TMO will make that growth painless and fluid as we keep our Veteran communities happy with great costumer service that TMO helps up provide.
I don't like that if you noticed a mistake from last month and you have entered 5 entries since then that you have to delete all the entries after and then re-enter everything.
And if you ever have any questions, you can always call customer support and they get back to you fast with how to resolve anything. I love that this software is easy to customize to your preference.
We used it for about 1.5 years, and the final straw was when we felt coerced to pay more money or they would disable our access to our data under threat from their lawyers that we breached contract.
The IT team is always happy and readily available to help resolve our issues. The teachings are also done in a manner that any elementary school kids should understand.
Data entry task can be convoluted or not always clear and frustrating.
The software is the most comprehensive software on the market without going to customization. For a small to medium-size firm, I would highly suggest this to be your best solution.
A key benefit is this platforms now works on most all systems, including iOS. That’s great news for small operators like myself.
The software is visually appealing and operates similar to Excel in the list view. It's user friendly from the entry level employee to the controller, who primarily focuses on the trust accounting.
We love the ease of us and the reporting features.
I like how efficient, simple and user friendly it is.
It's easy to setup and user friendly, quick implementation.
We are not utilizing all the modules. But their integration of ACH, emails, Text messages are very helpful.
Reports and customization options gives you a quick way to find what you need to find rapidly and present those findings in a coherent manner. It does what it is supposed to do flawlessly.
Great Loan origination for small private money lender.
We depend on their updates, their techs, their training of staff and their customer service ever day. We view The Mortgage Office as a partner in our continued growth and success.
Overall, I am impressed, especially by the ability to customize fields and save in formats that are ready for presentations to the board, or management.
Customer service is helpless as they are not prepped for the updates and typically don't have the operating expertise to comprehend the full scope of the problem.
TMO will make that growth painless and fluid as we keep our Veteran communities happy with great costumer service that TMO helps up provide.
I don't like that if you noticed a mistake from last month and you have entered 5 entries since then that you have to delete all the entries after and then re-enter everything.
And if you ever have any questions, you can always call customer support and they get back to you fast with how to resolve anything. I love that this software is easy to customize to your preference.
We used it for about 1.5 years, and the final straw was when we felt coerced to pay more money or they would disable our access to our data under threat from their lawyers that we breached contract.
The IT team is always happy and readily available to help resolve our issues. The teachings are also done in a manner that any elementary school kids should understand.
Data entry task can be convoluted or not always clear and frustrating.
The software is the most comprehensive software on the market without going to customization. For a small to medium-size firm, I would highly suggest this to be your best solution.
A key benefit is this platforms now works on most all systems, including iOS. That’s great news for small operators like myself.
The software is visually appealing and operates similar to Excel in the list view. It's user friendly from the entry level employee to the controller, who primarily focuses on the trust accounting.
We love the ease of us and the reporting features.
I like how efficient, simple and user friendly it is.
It's easy to setup and user friendly, quick implementation.
We are not utilizing all the modules. But their integration of ACH, emails, Text messages are very helpful.
Reports and customization options gives you a quick way to find what you need to find rapidly and present those findings in a coherent manner. It does what it is supposed to do flawlessly.
Great Loan origination for small private money lender.
We depend on their updates, their techs, their training of staff and their customer service ever day. We view The Mortgage Office as a partner in our continued growth and success.
Qualia logo
4.7
189

Discover the All-in-One Title Production Software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.6
Pros and Cons from Qualia users   
+15
This software is smarter than I am and knows what I need even before I do. The onboarding process helped me to set up for success and the customer service is the absolute best.
There has yet to be a single feature of the software I dislike or found confusing.
I love the "Tasks" list that helps me stay focused and take care of issues before they arise.
The Customer Service is horrible. Qualia quit interfacing which my bank correctly.
I have nothing but great things to say about this software. Keep up the amazing work.
Discount on property tax prorations missing, need to do it manually.
I love that it is easy to navigate through Qualia. I like the task lists and the connect feature as well.
Also, real estate and title is so different from one end of the country to the other, it's difficult to cater to everyone when it comes to specific features and options.
The workflow is awesome for anyone currently trying to be paperless or already paperless...the efficient of the software makes it so easy.
They even gladly help with things that aren't software issues and help me correct mistakes I made on my end. So helpful and friendly every single time.
It is very user friendly and documents can be customized to your own companies needs. We have two offices and I like the instant messaging between users.
It's a platform focused on ease of use for both administrators and users. A perfect fit for those who have tried (and struggled) with other programs, due to lack of partner integrations.
Also the integration with our underwriters is amazing.
Easy To use - Consumer based platform for clients to view progress on file (Connect) - I also really like the reporting features, especially for the revenue/payee labels.
The customer service is very friendly and helpful.
It is very user friendly, especially for a first time user like myself.
I love how all files are in one place and easy to navigate.
It is integrated with nearly every system we use, save us so much time (and time is money) allowing us to handle more transactions in less time.
This software is smarter than I am and knows what I need even before I do. The onboarding process helped me to set up for success and the customer service is the absolute best.
There has yet to be a single feature of the software I dislike or found confusing.
I love the "Tasks" list that helps me stay focused and take care of issues before they arise.
The Customer Service is horrible. Qualia quit interfacing which my bank correctly.
I have nothing but great things to say about this software. Keep up the amazing work.
Discount on property tax prorations missing, need to do it manually.
I love that it is easy to navigate through Qualia. I like the task lists and the connect feature as well.
Also, real estate and title is so different from one end of the country to the other, it's difficult to cater to everyone when it comes to specific features and options.
The workflow is awesome for anyone currently trying to be paperless or already paperless...the efficient of the software makes it so easy.
They even gladly help with things that aren't software issues and help me correct mistakes I made on my end. So helpful and friendly every single time.
It is very user friendly and documents can be customized to your own companies needs. We have two offices and I like the instant messaging between users.
It's a platform focused on ease of use for both administrators and users. A perfect fit for those who have tried (and struggled) with other programs, due to lack of partner integrations.
Also the integration with our underwriters is amazing.
Easy To use - Consumer based platform for clients to view progress on file (Connect) - I also really like the reporting features, especially for the revenue/payee labels.
The customer service is very friendly and helpful.
It is very user friendly, especially for a first time user like myself.
I love how all files are in one place and easy to navigate.
It is integrated with nearly every system we use, save us so much time (and time is money) allowing us to handle more transactions in less time.
This software is smarter than I am and knows what I need even before I do. The onboarding process helped me to set up for success and the customer service is the absolute best.
There has yet to be a single feature of the software I dislike or found confusing.
I love the "Tasks" list that helps me stay focused and take care of issues before they arise.
The Customer Service is horrible. Qualia quit interfacing which my bank correctly.
I have nothing but great things to say about this software. Keep up the amazing work.
Discount on property tax prorations missing, need to do it manually.
I love that it is easy to navigate through Qualia. I like the task lists and the connect feature as well.
Also, real estate and title is so different from one end of the country to the other, it's difficult to cater to everyone when it comes to specific features and options.
The workflow is awesome for anyone currently trying to be paperless or already paperless...the efficient of the software makes it so easy.
They even gladly help with things that aren't software issues and help me correct mistakes I made on my end. So helpful and friendly every single time.
It is very user friendly and documents can be customized to your own companies needs. We have two offices and I like the instant messaging between users.
It's a platform focused on ease of use for both administrators and users. A perfect fit for those who have tried (and struggled) with other programs, due to lack of partner integrations.
Also the integration with our underwriters is amazing.
Easy To use - Consumer based platform for clients to view progress on file (Connect) - I also really like the reporting features, especially for the revenue/payee labels.
The customer service is very friendly and helpful.
It is very user friendly, especially for a first time user like myself.
I love how all files are in one place and easy to navigate.
It is integrated with nearly every system we use, save us so much time (and time is money) allowing us to handle more transactions in less time.
nCino’s Mortgage Suite logo
4.8
125

Mortgage technology for the modern lender.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.7
    Features
    4.7
    Customer support
    4.7
Pros and Cons from nCino’s Mortgage Suite users   
avatar
avatar
+15
The Encompass integration is very tight, solid performance. Overall very happy with this platform.
Accessing the program is difficult if you forgot your PW. No simple password reminder or reset.
The calcultator that can help a client find out their future mortgage payment with a few choices. I also loved the fact that it connected directly to my pricer and I was able to check rates, live.
I have been a bit disappointed with the support process when our admin has questions. The response time has been tested at times.
The team at SimpleNexus are a joy to work with. They are flexible to our business model and offer a software that compliments our sales team quite well.
The difficult portion for me as a new builder lender, was the pre-approval letter. It was very hard to customize.
It helps me be more productive and is extremely useful in my daily business. It gives prospective clients immediate access to start the process even when I am not in a position to take a 1003.
This cuts down on time from both our end and the customer's end. We have seen a 20% quicker closing time than mortgage applications submitted via other methods.
The support is incredible. Anytime I or my customers need help, the support staff is available and helpful.
We are thoroughly pleased with it's performance and the technical/customer service team behind it.
The software was easy to use, easy to understand, easy to follow, easy for my partner and I to sign into from different locations etc.
It’s friendly and user friendly. M just the customer signing loan documents.
The options for our clients to use their preference of smartphone or PC is great as some will only use one or another.
I really like that borrowers can simply upload there information straight into the system which can be downloaded right away. It makes things so much easier.
I've had an overall great experience. Clients are able to easily apply online and upload documents directly to me all with the use of their phone.
They also like the Point of Sale features, such as preapproval letters, credit, and pricing that they can use on the go.
Ease of deployment to the client. Client can receive link quickly.
Integration with our LOS. Makes getting applications easy.
The Encompass integration is very tight, solid performance. Overall very happy with this platform.
Accessing the program is difficult if you forgot your PW. No simple password reminder or reset.
The calcultator that can help a client find out their future mortgage payment with a few choices. I also loved the fact that it connected directly to my pricer and I was able to check rates, live.
I have been a bit disappointed with the support process when our admin has questions. The response time has been tested at times.
The team at SimpleNexus are a joy to work with. They are flexible to our business model and offer a software that compliments our sales team quite well.
The difficult portion for me as a new builder lender, was the pre-approval letter. It was very hard to customize.
It helps me be more productive and is extremely useful in my daily business. It gives prospective clients immediate access to start the process even when I am not in a position to take a 1003.
This cuts down on time from both our end and the customer's end. We have seen a 20% quicker closing time than mortgage applications submitted via other methods.
The support is incredible. Anytime I or my customers need help, the support staff is available and helpful.
We are thoroughly pleased with it's performance and the technical/customer service team behind it.
The software was easy to use, easy to understand, easy to follow, easy for my partner and I to sign into from different locations etc.
It’s friendly and user friendly. M just the customer signing loan documents.
The options for our clients to use their preference of smartphone or PC is great as some will only use one or another.
I really like that borrowers can simply upload there information straight into the system which can be downloaded right away. It makes things so much easier.
I've had an overall great experience. Clients are able to easily apply online and upload documents directly to me all with the use of their phone.
They also like the Point of Sale features, such as preapproval letters, credit, and pricing that they can use on the go.
Ease of deployment to the client. Client can receive link quickly.
Integration with our LOS. Makes getting applications easy.
The Encompass integration is very tight, solid performance. Overall very happy with this platform.
Accessing the program is difficult if you forgot your PW. No simple password reminder or reset.
The calcultator that can help a client find out their future mortgage payment with a few choices. I also loved the fact that it connected directly to my pricer and I was able to check rates, live.
I have been a bit disappointed with the support process when our admin has questions. The response time has been tested at times.
The team at SimpleNexus are a joy to work with. They are flexible to our business model and offer a software that compliments our sales team quite well.
The difficult portion for me as a new builder lender, was the pre-approval letter. It was very hard to customize.
It helps me be more productive and is extremely useful in my daily business. It gives prospective clients immediate access to start the process even when I am not in a position to take a 1003.
This cuts down on time from both our end and the customer's end. We have seen a 20% quicker closing time than mortgage applications submitted via other methods.
The support is incredible. Anytime I or my customers need help, the support staff is available and helpful.
We are thoroughly pleased with it's performance and the technical/customer service team behind it.
The software was easy to use, easy to understand, easy to follow, easy for my partner and I to sign into from different locations etc.
It’s friendly and user friendly. M just the customer signing loan documents.
The options for our clients to use their preference of smartphone or PC is great as some will only use one or another.
I really like that borrowers can simply upload there information straight into the system which can be downloaded right away. It makes things so much easier.
I've had an overall great experience. Clients are able to easily apply online and upload documents directly to me all with the use of their phone.
They also like the Point of Sale features, such as preapproval letters, credit, and pricing that they can use on the go.
Ease of deployment to the client. Client can receive link quickly.
Integration with our LOS. Makes getting applications easy.
FileInvite logo
4.7
99

Automated cloud-based document collection system for clients

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.8
Pros and Cons from FileInvite users   
avatar
avatar
avatar
+15
It also helps to keep everyone involved in the transaction with a status of what documents are still outstanding.
We are mortgage brokers - our problem has always been that to collect dozens of documents to submit a mortgage application was a convoluted and time consuming process.
You get regular updates as to the progress. Clients are happy knowing that their information is being uploaded in a secure environment.
It takes forever to delete unwanted documents.
Great value for the price. Easy to use and an effective way to improve productivity.
The signature feature is kinda broken. The signature never appears on the right spot and the box can't be resized.
Its fairly simple from the user side and theres lots of tutorials for clients. The price point is great and I love that there is a free version also available.
The software has no faults that I can see being an issue.
Easy to use, they have a great and responsive support team. The client interface is allows for an easy way for clients to upload documents.
I like that our clients can use this nice and simple software to keep track of what documents are required for their loan application.
It allows to create a secure portal to collect documents. It gives us peace of mind rather than using email its much more secure.
AMAZING, so easy to use and communicate with clietns.
Very easy to work with, excellent customer service and always available when needed.
Ease of use, everything contained in one dashboard/portal, ease when making changes, all communications in one area for each tracking.
Simple for clients to use and simple for our staff to use. Love the google drive integration and how it renames the files as per your request items.
The auto follow up are the main thing. Together with SMS integration it makes for a great combo.
FileInvite completely optimises this process and helps walk clients through the process.
Helps the process of obtaining necessary and required documents for clients.
It also helps to keep everyone involved in the transaction with a status of what documents are still outstanding.
We are mortgage brokers - our problem has always been that to collect dozens of documents to submit a mortgage application was a convoluted and time consuming process.
You get regular updates as to the progress. Clients are happy knowing that their information is being uploaded in a secure environment.
It takes forever to delete unwanted documents.
Great value for the price. Easy to use and an effective way to improve productivity.
The signature feature is kinda broken. The signature never appears on the right spot and the box can't be resized.
Its fairly simple from the user side and theres lots of tutorials for clients. The price point is great and I love that there is a free version also available.
The software has no faults that I can see being an issue.
Easy to use, they have a great and responsive support team. The client interface is allows for an easy way for clients to upload documents.
I like that our clients can use this nice and simple software to keep track of what documents are required for their loan application.
It allows to create a secure portal to collect documents. It gives us peace of mind rather than using email its much more secure.
AMAZING, so easy to use and communicate with clietns.
Very easy to work with, excellent customer service and always available when needed.
Ease of use, everything contained in one dashboard/portal, ease when making changes, all communications in one area for each tracking.
Simple for clients to use and simple for our staff to use. Love the google drive integration and how it renames the files as per your request items.
The auto follow up are the main thing. Together with SMS integration it makes for a great combo.
FileInvite completely optimises this process and helps walk clients through the process.
Helps the process of obtaining necessary and required documents for clients.
It also helps to keep everyone involved in the transaction with a status of what documents are still outstanding.
We are mortgage brokers - our problem has always been that to collect dozens of documents to submit a mortgage application was a convoluted and time consuming process.
You get regular updates as to the progress. Clients are happy knowing that their information is being uploaded in a secure environment.
It takes forever to delete unwanted documents.
Great value for the price. Easy to use and an effective way to improve productivity.
The signature feature is kinda broken. The signature never appears on the right spot and the box can't be resized.
Its fairly simple from the user side and theres lots of tutorials for clients. The price point is great and I love that there is a free version also available.
The software has no faults that I can see being an issue.
Easy to use, they have a great and responsive support team. The client interface is allows for an easy way for clients to upload documents.
I like that our clients can use this nice and simple software to keep track of what documents are required for their loan application.
It allows to create a secure portal to collect documents. It gives us peace of mind rather than using email its much more secure.
AMAZING, so easy to use and communicate with clietns.
Very easy to work with, excellent customer service and always available when needed.
Ease of use, everything contained in one dashboard/portal, ease when making changes, all communications in one area for each tracking.
Simple for clients to use and simple for our staff to use. Love the google drive integration and how it renames the files as per your request items.
The auto follow up are the main thing. Together with SMS integration it makes for a great combo.
FileInvite completely optimises this process and helps walk clients through the process.
Helps the process of obtaining necessary and required documents for clients.
Floify logo
4.8
74

The Industry's Leading Mortgage Point-of-Sale Solution

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.7
    Features
    4.7
    Customer support
    4.9
Pros and Cons from Floify users   
avatar
+13
The customer contact and follow up are awesome. The ability to track the receipt of documents and interface with other systems like docusign is a game changer for our team.
For example 2016 and 2017 taxes and W-2's. I hate having to do that as it always takes me a little while to figure out since I have to do it once a year.
The tracking of the loan process is wonderful. The milestone updates the customers receive are both informational and entertaining.
Note that you can control the number of days that you send it, but I found that with the maximum setting (4 days) it was still excessive and the clients were getting very annoyed.
I like the end user experience. Since I began using this software I have had a number of positive comments about the ease of transmitting documents during a loan process.
This is almost a "set it and forget it" software for gathering documents from our borrowers.
It auto-follows up on what I need from clients and keeps running tabs on what's been sent in, cleared, and what's still outstanding.
Within 2 months our team's document struggles disappeared.
My customers report that it is super easy to use and the integration with Lending Pad works seamlessly.
The followup milestone updates are terrific as they keep the customer up to date of the loan process and offer excellent reminders to them of items missing to finish the loan process.
My overall experience has been extraordinary. I must say that Floify Rep has been amazing.
Every time I had to use the support team, they responded right away and they were always able to help and very friendly.
Excellent integrations, ease of use for client facing pos.
Interacts well with Encompass and user friendly for referral partners, clients and prospects.
I also have ease of use that once an item is uploaded it lets my entire team know. I just click a button on my phone or computer and it automatically uploads to my LOS.
He offers training which is easy to follow and is always available whenever you call and if he's not there's another floify customer service rep that is easily available.
The customer contact and follow up are awesome. The ability to track the receipt of documents and interface with other systems like docusign is a game changer for our team.
For example 2016 and 2017 taxes and W-2's. I hate having to do that as it always takes me a little while to figure out since I have to do it once a year.
The tracking of the loan process is wonderful. The milestone updates the customers receive are both informational and entertaining.
Note that you can control the number of days that you send it, but I found that with the maximum setting (4 days) it was still excessive and the clients were getting very annoyed.
I like the end user experience. Since I began using this software I have had a number of positive comments about the ease of transmitting documents during a loan process.
This is almost a "set it and forget it" software for gathering documents from our borrowers.
It auto-follows up on what I need from clients and keeps running tabs on what's been sent in, cleared, and what's still outstanding.
Within 2 months our team's document struggles disappeared.
My customers report that it is super easy to use and the integration with Lending Pad works seamlessly.
The followup milestone updates are terrific as they keep the customer up to date of the loan process and offer excellent reminders to them of items missing to finish the loan process.
My overall experience has been extraordinary. I must say that Floify Rep has been amazing.
Every time I had to use the support team, they responded right away and they were always able to help and very friendly.
Excellent integrations, ease of use for client facing pos.
Interacts well with Encompass and user friendly for referral partners, clients and prospects.
I also have ease of use that once an item is uploaded it lets my entire team know. I just click a button on my phone or computer and it automatically uploads to my LOS.
He offers training which is easy to follow and is always available whenever you call and if he's not there's another floify customer service rep that is easily available.
The customer contact and follow up are awesome. The ability to track the receipt of documents and interface with other systems like docusign is a game changer for our team.
For example 2016 and 2017 taxes and W-2's. I hate having to do that as it always takes me a little while to figure out since I have to do it once a year.
The tracking of the loan process is wonderful. The milestone updates the customers receive are both informational and entertaining.
Note that you can control the number of days that you send it, but I found that with the maximum setting (4 days) it was still excessive and the clients were getting very annoyed.
I like the end user experience. Since I began using this software I have had a number of positive comments about the ease of transmitting documents during a loan process.
This is almost a "set it and forget it" software for gathering documents from our borrowers.
It auto-follows up on what I need from clients and keeps running tabs on what's been sent in, cleared, and what's still outstanding.
Within 2 months our team's document struggles disappeared.
My customers report that it is super easy to use and the integration with Lending Pad works seamlessly.
The followup milestone updates are terrific as they keep the customer up to date of the loan process and offer excellent reminders to them of items missing to finish the loan process.
My overall experience has been extraordinary. I must say that Floify Rep has been amazing.
Every time I had to use the support team, they responded right away and they were always able to help and very friendly.
Excellent integrations, ease of use for client facing pos.
Interacts well with Encompass and user friendly for referral partners, clients and prospects.
I also have ease of use that once an item is uploaded it lets my entire team know. I just click a button on my phone or computer and it automatically uploads to my LOS.
He offers training which is easy to follow and is always available whenever you call and if he's not there's another floify customer service rep that is easily available.
The Loan Office logo
4.8
41

Flexible loan servicing software for small lenders

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.7
    Features
    4.5
    Customer support
    4.9
Pros and Cons from The Loan Office users   
+15
We have just implemented The Loan Office software and are very happy with it's ease of use and reporting capabilities. The knowledgeable and pleasant support staff have been a pleasure to work with.
We used to spend many hours monitoring all activity and then hours getting them to correct mistakes. The mistakes became so painful that we decided to take the chance to do it ourselves.
With only 25 loans in our portfolio we were thrilled to find this cost effective solution.
The reports and notices are a pain to customize (in MS Word), but that is my only complaint. My portfolio is very small, so I generally do personalized collections notices anyway.
Overall, I am very pleased and would definitely recommend this program to anyone who carries and services notes. Excellent product and well worth the money.
As it turns out, it takes no more time for us to enter the data ourselves into The Loan Office than it took to monitor and correct the outside service.
Its very user friendly and again the tech support is fantastic. This program for our company has been a great assist in growing our company.
I was hesitant at first to switch my software. My old software was outdated and lacked many features I needed to take my business to the next level.
We love how we can process the payments and keep track of the delinquent borrowers. We are very pleased with the software and it helps us achieve our business goals.
It has a great user interface and customization features depending on users. Overall would recommend for any small business that needs an affordable options.
It is definitely worth finding out if it fits your lending needs. We are very glad we did.
This software is the best in such a way that it very complete and easy to use. It saves time and completely does the work for you.
The software provides the necessary tools to service our loans. The customer service department is excellent and has always done a superior job making sure that our needs are met.
Ease of use, ability to store & organize attached files, multi user capability. The integration with Quick Books for exporting payment transactions is smooth.
W're thrilled we left a full service servicer to switch to The Loan Office.
Loan Office is really helpful for servicing and management that offers integration with QuickBooks and is really easy to integrate with existing reports.
While we'd recommend that you do your homework to understand the features of The Loan Office, we're confident that The Loan Office will successfully do what it says it will do - what more can we ask.
It also provide all the reports quickly and in an easy format.
We have just implemented The Loan Office software and are very happy with it's ease of use and reporting capabilities. The knowledgeable and pleasant support staff have been a pleasure to work with.
We used to spend many hours monitoring all activity and then hours getting them to correct mistakes. The mistakes became so painful that we decided to take the chance to do it ourselves.
With only 25 loans in our portfolio we were thrilled to find this cost effective solution.
The reports and notices are a pain to customize (in MS Word), but that is my only complaint. My portfolio is very small, so I generally do personalized collections notices anyway.
Overall, I am very pleased and would definitely recommend this program to anyone who carries and services notes. Excellent product and well worth the money.
As it turns out, it takes no more time for us to enter the data ourselves into The Loan Office than it took to monitor and correct the outside service.
Its very user friendly and again the tech support is fantastic. This program for our company has been a great assist in growing our company.
I was hesitant at first to switch my software. My old software was outdated and lacked many features I needed to take my business to the next level.
We love how we can process the payments and keep track of the delinquent borrowers. We are very pleased with the software and it helps us achieve our business goals.
It has a great user interface and customization features depending on users. Overall would recommend for any small business that needs an affordable options.
It is definitely worth finding out if it fits your lending needs. We are very glad we did.
This software is the best in such a way that it very complete and easy to use. It saves time and completely does the work for you.
The software provides the necessary tools to service our loans. The customer service department is excellent and has always done a superior job making sure that our needs are met.
Ease of use, ability to store & organize attached files, multi user capability. The integration with Quick Books for exporting payment transactions is smooth.
W're thrilled we left a full service servicer to switch to The Loan Office.
Loan Office is really helpful for servicing and management that offers integration with QuickBooks and is really easy to integrate with existing reports.
While we'd recommend that you do your homework to understand the features of The Loan Office, we're confident that The Loan Office will successfully do what it says it will do - what more can we ask.
It also provide all the reports quickly and in an easy format.
We have just implemented The Loan Office software and are very happy with it's ease of use and reporting capabilities. The knowledgeable and pleasant support staff have been a pleasure to work with.
We used to spend many hours monitoring all activity and then hours getting them to correct mistakes. The mistakes became so painful that we decided to take the chance to do it ourselves.
With only 25 loans in our portfolio we were thrilled to find this cost effective solution.
The reports and notices are a pain to customize (in MS Word), but that is my only complaint. My portfolio is very small, so I generally do personalized collections notices anyway.
Overall, I am very pleased and would definitely recommend this program to anyone who carries and services notes. Excellent product and well worth the money.
As it turns out, it takes no more time for us to enter the data ourselves into The Loan Office than it took to monitor and correct the outside service.
Its very user friendly and again the tech support is fantastic. This program for our company has been a great assist in growing our company.
I was hesitant at first to switch my software. My old software was outdated and lacked many features I needed to take my business to the next level.
We love how we can process the payments and keep track of the delinquent borrowers. We are very pleased with the software and it helps us achieve our business goals.
It has a great user interface and customization features depending on users. Overall would recommend for any small business that needs an affordable options.
It is definitely worth finding out if it fits your lending needs. We are very glad we did.
This software is the best in such a way that it very complete and easy to use. It saves time and completely does the work for you.
The software provides the necessary tools to service our loans. The customer service department is excellent and has always done a superior job making sure that our needs are met.
Ease of use, ability to store & organize attached files, multi user capability. The integration with Quick Books for exporting payment transactions is smooth.
W're thrilled we left a full service servicer to switch to The Loan Office.
Loan Office is really helpful for servicing and management that offers integration with QuickBooks and is really easy to integrate with existing reports.
While we'd recommend that you do your homework to understand the features of The Loan Office, we're confident that The Loan Office will successfully do what it says it will do - what more can we ask.
It also provide all the reports quickly and in an easy format.
Shape logo
4.8
41

Cloud-based CRM, sales & marketing automation software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.7
    Features
    4.7
    Customer support
    4.7
Pros and Cons from Shape users   
avatar
+15
I love the easy means of communication to the borrower for items needed and if an item is declined or approved. The way that all the screens are laid out is very easy for all parties to follow along.
Terrible customer service glitchy and eSignature is garbage.
I was impressed with how easy it is o maintain your pipeline with all of the integrations and automations. I love how everything from lead funnels to file sharing easily accessible.
I wish some of the additional charges were included in the package but since the software is already so low, I do not mind paying them.
Shape Software is absolutely amazing. An important part of being a functional company is maintaining excellent communication and records.
There's nothing that I really don't like about shape.
It's super intuitive and easy to understand. As a UX designer myself, their UX is really good.
I haven't really found anything I don't like about this program.
Shape Software definitely fits my companies needs. On top of that, it is easy to install and has excellent support.
They frequently release excellent features and have top notch customer service. They built a custom system that fit all of my needs.
This makes it a great choice for anyone who wants to optimize their workflow and achieve better results.
Ease of use, accountability, incredible customer service, and reliability.
Shape software is easy to use, intuitive, and just the perfect software.
I highly recommend Shape to anyone looking for a cost-efficient, highly effective CRM software.
The software is very easy to use and all of the required data I need is displayed in a streamline and easy to monitor manner. The software is intuitive and easy for anyone to use.
This is the best CRM a mortgage company can use. And competitively priced too.
The software is user-friendly and very intuitive. I love how it organizes my leads and data quickly, and the marketing tools and integrations make life so much easier.
Fast response, easy to use website, very easy to request a demo.
I love the easy means of communication to the borrower for items needed and if an item is declined or approved. The way that all the screens are laid out is very easy for all parties to follow along.
Terrible customer service glitchy and eSignature is garbage.
I was impressed with how easy it is o maintain your pipeline with all of the integrations and automations. I love how everything from lead funnels to file sharing easily accessible.
I wish some of the additional charges were included in the package but since the software is already so low, I do not mind paying them.
Shape Software is absolutely amazing. An important part of being a functional company is maintaining excellent communication and records.
There's nothing that I really don't like about shape.
It's super intuitive and easy to understand. As a UX designer myself, their UX is really good.
I haven't really found anything I don't like about this program.
Shape Software definitely fits my companies needs. On top of that, it is easy to install and has excellent support.
They frequently release excellent features and have top notch customer service. They built a custom system that fit all of my needs.
This makes it a great choice for anyone who wants to optimize their workflow and achieve better results.
Ease of use, accountability, incredible customer service, and reliability.
Shape software is easy to use, intuitive, and just the perfect software.
I highly recommend Shape to anyone looking for a cost-efficient, highly effective CRM software.
The software is very easy to use and all of the required data I need is displayed in a streamline and easy to monitor manner. The software is intuitive and easy for anyone to use.
This is the best CRM a mortgage company can use. And competitively priced too.
The software is user-friendly and very intuitive. I love how it organizes my leads and data quickly, and the marketing tools and integrations make life so much easier.
Fast response, easy to use website, very easy to request a demo.
I love the easy means of communication to the borrower for items needed and if an item is declined or approved. The way that all the screens are laid out is very easy for all parties to follow along.
Terrible customer service glitchy and eSignature is garbage.
I was impressed with how easy it is o maintain your pipeline with all of the integrations and automations. I love how everything from lead funnels to file sharing easily accessible.
I wish some of the additional charges were included in the package but since the software is already so low, I do not mind paying them.
Shape Software is absolutely amazing. An important part of being a functional company is maintaining excellent communication and records.
There's nothing that I really don't like about shape.
It's super intuitive and easy to understand. As a UX designer myself, their UX is really good.
I haven't really found anything I don't like about this program.
Shape Software definitely fits my companies needs. On top of that, it is easy to install and has excellent support.
They frequently release excellent features and have top notch customer service. They built a custom system that fit all of my needs.
This makes it a great choice for anyone who wants to optimize their workflow and achieve better results.
Ease of use, accountability, incredible customer service, and reliability.
Shape software is easy to use, intuitive, and just the perfect software.
I highly recommend Shape to anyone looking for a cost-efficient, highly effective CRM software.
The software is very easy to use and all of the required data I need is displayed in a streamline and easy to monitor manner. The software is intuitive and easy for anyone to use.
This is the best CRM a mortgage company can use. And competitively priced too.
The software is user-friendly and very intuitive. I love how it organizes my leads and data quickly, and the marketing tools and integrations make life so much easier.
Fast response, easy to use website, very easy to request a demo.
Allegro Lending Suite logo
4.4
64

Loan origination software for dealers

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.3
    Features
    4.3
    Customer support
    4.9
Pros and Cons from Allegro Lending Suite users   
+13
The best experience with Allegro has been dealing with their team. They are very hands on and responsive to our needs.
Some features that we utilized in DILLS aren’t available on Allegro. I am sad to see DILLS go as this made our jobs more difficult and time consuming.
Allegro is very reliable and straightforward lending solution. It suites our smaller footprint very well and the Customer support is very good.
Dealers have told me that they submit an application with a trailer however on my end there is no indication of a trailer being added to the application.
I like the ability to navigate through the entire process. I like the valuable information that is available in real time.
The reporting and no online written manual available.
The customer service is great. They are always helpful and understanding and offer a solution right away.
Anytime we have had problems with the system they are really fast to get it fixed and keep us updated.
The Allegro Suite is pretty easy to use and we at Pa Central are finally starting to use more of the options/functions with Allegro and it make our daily work flow pretty good.
Support for service and changes to the platform are managed with great care, plenty of notice and with completed instructions.
I like that it's easy to maneuver through each section and is very detailed. Also, like the fact we can download the loan information into our core system which saves time for us.
They added some very helpful features and there is a lot of info and reports that are helpful within the system.
This is a very user friendly platform and I love the modified reports you can create on demand.
I like the integrations they have especially with a new program we have recently adopted Lend Pro makes the process seamless and very quick.
The ILT Team has been responsive and easy to work with during the process of customizing the software to our unique product needs.
Easy system to use, very reliable integration with Dealer Track and Route one.
The best experience with Allegro has been dealing with their team. They are very hands on and responsive to our needs.
Some features that we utilized in DILLS aren’t available on Allegro. I am sad to see DILLS go as this made our jobs more difficult and time consuming.
Allegro is very reliable and straightforward lending solution. It suites our smaller footprint very well and the Customer support is very good.
Dealers have told me that they submit an application with a trailer however on my end there is no indication of a trailer being added to the application.
I like the ability to navigate through the entire process. I like the valuable information that is available in real time.
The reporting and no online written manual available.
The customer service is great. They are always helpful and understanding and offer a solution right away.
Anytime we have had problems with the system they are really fast to get it fixed and keep us updated.
The Allegro Suite is pretty easy to use and we at Pa Central are finally starting to use more of the options/functions with Allegro and it make our daily work flow pretty good.
Support for service and changes to the platform are managed with great care, plenty of notice and with completed instructions.
I like that it's easy to maneuver through each section and is very detailed. Also, like the fact we can download the loan information into our core system which saves time for us.
They added some very helpful features and there is a lot of info and reports that are helpful within the system.
This is a very user friendly platform and I love the modified reports you can create on demand.
I like the integrations they have especially with a new program we have recently adopted Lend Pro makes the process seamless and very quick.
The ILT Team has been responsive and easy to work with during the process of customizing the software to our unique product needs.
Easy system to use, very reliable integration with Dealer Track and Route one.
The best experience with Allegro has been dealing with their team. They are very hands on and responsive to our needs.
Some features that we utilized in DILLS aren’t available on Allegro. I am sad to see DILLS go as this made our jobs more difficult and time consuming.
Allegro is very reliable and straightforward lending solution. It suites our smaller footprint very well and the Customer support is very good.
Dealers have told me that they submit an application with a trailer however on my end there is no indication of a trailer being added to the application.
I like the ability to navigate through the entire process. I like the valuable information that is available in real time.
The reporting and no online written manual available.
The customer service is great. They are always helpful and understanding and offer a solution right away.
Anytime we have had problems with the system they are really fast to get it fixed and keep us updated.
The Allegro Suite is pretty easy to use and we at Pa Central are finally starting to use more of the options/functions with Allegro and it make our daily work flow pretty good.
Support for service and changes to the platform are managed with great care, plenty of notice and with completed instructions.
I like that it's easy to maneuver through each section and is very detailed. Also, like the fact we can download the loan information into our core system which saves time for us.
They added some very helpful features and there is a lot of info and reports that are helpful within the system.
This is a very user friendly platform and I love the modified reports you can create on demand.
I like the integrations they have especially with a new program we have recently adopted Lend Pro makes the process seamless and very quick.
The ILT Team has been responsive and easy to work with during the process of customizing the software to our unique product needs.
Easy system to use, very reliable integration with Dealer Track and Route one.
LendingWise  logo
4.5
50

Loan origination software with mobile-friendly portals

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.3
Pros and Cons from LendingWise users   
+13
We researched all CRM-LOS systems based around the financial industry and none come close to LendingWise. They have been very helpful and the training was amazing for team.
We cannot access every field to export and as a WebHook - this is very distressing.
I enjoy the ease of locating a potential or current Borrowers information with ease.
I would say this would be a lot more difficult for the technically challenged individuals.
The pros are effective customer service. Usability is great it just works for what you need it.
Certain features are missing or don't work well.
I like the interface and the ease of use. It is very easy to implement.
I lot of windows to open and close It has everything I need as an originator To navigate is a bit difficult.
But as they say: you need to have comradeship and share the good news. This is truly a must for any company small or big in the Commercial Lending Industry.
Great idea for pipeline management and the support team is responsive with bugs/requests.
Customizing loan programs and application is very user friendly. Customer service has been great.
It's extremely user friendly. The functionality, ease of use, anything you need, they can do for you.
I like the email wizard and auto populating the file/borrower specific information for standard emails like doc prep request or title search request and wires.
I love the integration of the Software- and if I was selfish I would not want to review it because I would not want my competitors to get it.
Customer service has always been top notch. Almost instant replies to support tickets anytime I've had an issue.
Integration of every aspect of the industry. From Lenders to applications to Credit reporting.
We researched all CRM-LOS systems based around the financial industry and none come close to LendingWise. They have been very helpful and the training was amazing for team.
We cannot access every field to export and as a WebHook - this is very distressing.
I enjoy the ease of locating a potential or current Borrowers information with ease.
I would say this would be a lot more difficult for the technically challenged individuals.
The pros are effective customer service. Usability is great it just works for what you need it.
Certain features are missing or don't work well.
I like the interface and the ease of use. It is very easy to implement.
I lot of windows to open and close It has everything I need as an originator To navigate is a bit difficult.
But as they say: you need to have comradeship and share the good news. This is truly a must for any company small or big in the Commercial Lending Industry.
Great idea for pipeline management and the support team is responsive with bugs/requests.
Customizing loan programs and application is very user friendly. Customer service has been great.
It's extremely user friendly. The functionality, ease of use, anything you need, they can do for you.
I like the email wizard and auto populating the file/borrower specific information for standard emails like doc prep request or title search request and wires.
I love the integration of the Software- and if I was selfish I would not want to review it because I would not want my competitors to get it.
Customer service has always been top notch. Almost instant replies to support tickets anytime I've had an issue.
Integration of every aspect of the industry. From Lenders to applications to Credit reporting.
We researched all CRM-LOS systems based around the financial industry and none come close to LendingWise. They have been very helpful and the training was amazing for team.
We cannot access every field to export and as a WebHook - this is very distressing.
I enjoy the ease of locating a potential or current Borrowers information with ease.
I would say this would be a lot more difficult for the technically challenged individuals.
The pros are effective customer service. Usability is great it just works for what you need it.
Certain features are missing or don't work well.
I like the interface and the ease of use. It is very easy to implement.
I lot of windows to open and close It has everything I need as an originator To navigate is a bit difficult.
But as they say: you need to have comradeship and share the good news. This is truly a must for any company small or big in the Commercial Lending Industry.
Great idea for pipeline management and the support team is responsive with bugs/requests.
Customizing loan programs and application is very user friendly. Customer service has been great.
It's extremely user friendly. The functionality, ease of use, anything you need, they can do for you.
I like the email wizard and auto populating the file/borrower specific information for standard emails like doc prep request or title search request and wires.
I love the integration of the Software- and if I was selfish I would not want to review it because I would not want my competitors to get it.
Customer service has always been top notch. Almost instant replies to support tickets anytime I've had an issue.
Integration of every aspect of the industry. From Lenders to applications to Credit reporting.
Bankingly logo
4.6
40

Empowering institutions through digital banking solutions

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.5
Pros and Cons from Bankingly users   
No pros & cons found