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Clio logo
4.7
1.5K

Cloud-based legal practice management software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.7
Pros and Cons from Clio users   
avatar
+15
I love living in one database. It is wonderful that it links with Outlook and can track all data related to a Matter or Contract, including related contacts.
I hate when I am asked for instructions on setting up their client portal because I have no instructions to give them.
Overall, the best time and billing software out there. I have demo'd several and Clio was the clear winner.
This is especially clear in light of its competition, Abacus or AbacusNext or AbacusLaw or whatever other evil derivative product they put out there which is all horrible in my experience.
Great support and excellent cloud-based option at a very reasonable price. Glad to see regular improvements and updates, taking user feedback into account.
My client started having trouble uploading her documents to me. Assignments went missing, and so deadlines were missed.
Clio provides effective and easy invoice creation and it's quite secure. Additionally, its costumer service is just amazing.
However, when I ask that they fix them, I am given a link to a site to "request a new feature" where apparently they wait until enough people complain before fixing a problem.
Functionality is nearly universal while specially and jusisdiction costomization is great. Easy law firm branding and pre sale marketing is brilliant.
I like the ease of its use and the ability to integrate all other legal applications in one place.
The customer service at Clio is always fantastic: responsive, kind, and helpful.
My overall experience with Cleo has been fantastic and has changed how I do my daily job for the better. It has made life at work much easier and less stressful.
Software is easy to use and does all the things we need it to do. I'm a happy customer and recommend CLIO to others.
It is a fast-developing software, very flexible and easy to learn, best suited for solo practitioner and law firms. It's a decent product though not without limitations.
I love Clio and will not change to another product. Customer service is excellent.
I like Clio's simplicity and intuitiveness best. It really is the easiest time management program I have used.
My overall experience has been great. They are always making sure to take the next step in integrations and constantly keep their software up to date and secure.
I am very satisfied with Clio as an online time management option. If you want/need to be 100% in-the-cloud, I would choose and recommend this program most highly to other firms.
I love living in one database. It is wonderful that it links with Outlook and can track all data related to a Matter or Contract, including related contacts.
I hate when I am asked for instructions on setting up their client portal because I have no instructions to give them.
Overall, the best time and billing software out there. I have demo'd several and Clio was the clear winner.
This is especially clear in light of its competition, Abacus or AbacusNext or AbacusLaw or whatever other evil derivative product they put out there which is all horrible in my experience.
Great support and excellent cloud-based option at a very reasonable price. Glad to see regular improvements and updates, taking user feedback into account.
My client started having trouble uploading her documents to me. Assignments went missing, and so deadlines were missed.
Clio provides effective and easy invoice creation and it's quite secure. Additionally, its costumer service is just amazing.
However, when I ask that they fix them, I am given a link to a site to "request a new feature" where apparently they wait until enough people complain before fixing a problem.
Functionality is nearly universal while specially and jusisdiction costomization is great. Easy law firm branding and pre sale marketing is brilliant.
I like the ease of its use and the ability to integrate all other legal applications in one place.
The customer service at Clio is always fantastic: responsive, kind, and helpful.
My overall experience with Cleo has been fantastic and has changed how I do my daily job for the better. It has made life at work much easier and less stressful.
Software is easy to use and does all the things we need it to do. I'm a happy customer and recommend CLIO to others.
It is a fast-developing software, very flexible and easy to learn, best suited for solo practitioner and law firms. It's a decent product though not without limitations.
I love Clio and will not change to another product. Customer service is excellent.
I like Clio's simplicity and intuitiveness best. It really is the easiest time management program I have used.
My overall experience has been great. They are always making sure to take the next step in integrations and constantly keep their software up to date and secure.
I am very satisfied with Clio as an online time management option. If you want/need to be 100% in-the-cloud, I would choose and recommend this program most highly to other firms.
I love living in one database. It is wonderful that it links with Outlook and can track all data related to a Matter or Contract, including related contacts.
I hate when I am asked for instructions on setting up their client portal because I have no instructions to give them.
Overall, the best time and billing software out there. I have demo'd several and Clio was the clear winner.
This is especially clear in light of its competition, Abacus or AbacusNext or AbacusLaw or whatever other evil derivative product they put out there which is all horrible in my experience.
Great support and excellent cloud-based option at a very reasonable price. Glad to see regular improvements and updates, taking user feedback into account.
My client started having trouble uploading her documents to me. Assignments went missing, and so deadlines were missed.
Clio provides effective and easy invoice creation and it's quite secure. Additionally, its costumer service is just amazing.
However, when I ask that they fix them, I am given a link to a site to "request a new feature" where apparently they wait until enough people complain before fixing a problem.
Functionality is nearly universal while specially and jusisdiction costomization is great. Easy law firm branding and pre sale marketing is brilliant.
I like the ease of its use and the ability to integrate all other legal applications in one place.
The customer service at Clio is always fantastic: responsive, kind, and helpful.
My overall experience with Cleo has been fantastic and has changed how I do my daily job for the better. It has made life at work much easier and less stressful.
Software is easy to use and does all the things we need it to do. I'm a happy customer and recommend CLIO to others.
It is a fast-developing software, very flexible and easy to learn, best suited for solo practitioner and law firms. It's a decent product though not without limitations.
I love Clio and will not change to another product. Customer service is excellent.
I like Clio's simplicity and intuitiveness best. It really is the easiest time management program I have used.
My overall experience has been great. They are always making sure to take the next step in integrations and constantly keep their software up to date and secure.
I am very satisfied with Clio as an online time management option. If you want/need to be 100% in-the-cloud, I would choose and recommend this program most highly to other firms.
TimeSolv Legal Billing logo
4.7
648

Time, expense & billing management software for legal firms

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.8
Pros and Cons from TimeSolv Legal Billing users   
avatar
+15
Love how easy it was to transition over to this program and customer service is top notch. This company provides the best customer service.
Every annoyance I had with it has been removed through updates.
TimeSolv is a great program and very easy to use. I like that it is easy to search between matters.
There is nothing that I have found to be much of a problem with the software.
Also the ability to edit entries within matters makes running reports seamless. Additionally, the layout is very user friendly and clear as to how to navigate around the system.
I experienced times when I couldn't put in an entry - that may have been the internet connection, but can be annoying.
I like TimeSolv's competitive pricing, ease of use, simple and intuitive interface, and helpful online guides compared to other programs.
Timesolv is a no-nonsense software which eases the burden on billing professionals and firm administration.
Best feature is their highly responsive Support and Account teams - real people who actually take the time to help solve your specific business needs.
I like that I can make changes to billing with ease. I like that TimeSolv can integrate well with the clients' billing software.
Overall, this product has a great user interface and is fairly easy to learn on your own. Support is easy to get in contact with, and most generally can answer and solve issues rather quickly.
Appears more robust than MyCase. Dedicated "Help" button which provides tutorials for TimeSolv.
I appreciate the ease of editing and adding entries from a previous date. As a paralegal, it can be difficult to accurately bill each task in the moment and this feature is incredibly helpful.
We switched to TimeSolv at the beginning of the year and have been so happy with it.
Ease of use - it's intuitive and offers excellent customer support.
It has been helpful to track time and see utilization and other data points. It could be interesting if it could integrate with an excel.
I love how easy it is to enter your time in TimeSolv.
Relatively easy to use, while being cost effective.
Love how easy it was to transition over to this program and customer service is top notch. This company provides the best customer service.
Every annoyance I had with it has been removed through updates.
TimeSolv is a great program and very easy to use. I like that it is easy to search between matters.
There is nothing that I have found to be much of a problem with the software.
Also the ability to edit entries within matters makes running reports seamless. Additionally, the layout is very user friendly and clear as to how to navigate around the system.
I experienced times when I couldn't put in an entry - that may have been the internet connection, but can be annoying.
I like TimeSolv's competitive pricing, ease of use, simple and intuitive interface, and helpful online guides compared to other programs.
Timesolv is a no-nonsense software which eases the burden on billing professionals and firm administration.
Best feature is their highly responsive Support and Account teams - real people who actually take the time to help solve your specific business needs.
I like that I can make changes to billing with ease. I like that TimeSolv can integrate well with the clients' billing software.
Overall, this product has a great user interface and is fairly easy to learn on your own. Support is easy to get in contact with, and most generally can answer and solve issues rather quickly.
Appears more robust than MyCase. Dedicated "Help" button which provides tutorials for TimeSolv.
I appreciate the ease of editing and adding entries from a previous date. As a paralegal, it can be difficult to accurately bill each task in the moment and this feature is incredibly helpful.
We switched to TimeSolv at the beginning of the year and have been so happy with it.
Ease of use - it's intuitive and offers excellent customer support.
It has been helpful to track time and see utilization and other data points. It could be interesting if it could integrate with an excel.
I love how easy it is to enter your time in TimeSolv.
Relatively easy to use, while being cost effective.
Love how easy it was to transition over to this program and customer service is top notch. This company provides the best customer service.
Every annoyance I had with it has been removed through updates.
TimeSolv is a great program and very easy to use. I like that it is easy to search between matters.
There is nothing that I have found to be much of a problem with the software.
Also the ability to edit entries within matters makes running reports seamless. Additionally, the layout is very user friendly and clear as to how to navigate around the system.
I experienced times when I couldn't put in an entry - that may have been the internet connection, but can be annoying.
I like TimeSolv's competitive pricing, ease of use, simple and intuitive interface, and helpful online guides compared to other programs.
Timesolv is a no-nonsense software which eases the burden on billing professionals and firm administration.
Best feature is their highly responsive Support and Account teams - real people who actually take the time to help solve your specific business needs.
I like that I can make changes to billing with ease. I like that TimeSolv can integrate well with the clients' billing software.
Overall, this product has a great user interface and is fairly easy to learn on your own. Support is easy to get in contact with, and most generally can answer and solve issues rather quickly.
Appears more robust than MyCase. Dedicated "Help" button which provides tutorials for TimeSolv.
I appreciate the ease of editing and adding entries from a previous date. As a paralegal, it can be difficult to accurately bill each task in the moment and this feature is incredibly helpful.
We switched to TimeSolv at the beginning of the year and have been so happy with it.
Ease of use - it's intuitive and offers excellent customer support.
It has been helpful to track time and see utilization and other data points. It could be interesting if it could integrate with an excel.
I love how easy it is to enter your time in TimeSolv.
Relatively easy to use, while being cost effective.
CosmoLex logo
4.7
335

Web Based Legal Practice Management & Accounting Software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.8
Pros and Cons from CosmoLex users   
+15
The technical support has been excellent, both from their quick responsiveness and their ability to solve any issues I may have.
Then why am I paying to use Cosmolex. Lastly, the customer service has been consistently terrible.
My overall experience with CosmoLex has been excellent. The initial onboarding process was very useful and the data migration from my previous accounting software program was quite seamless.
The only difficulty our firm has had has been in discerning how to remove or amend charges to clients once they have been billed and once payment has been received.
Cosmolex is by far the best Legal Management Software on the market. The accounting is superior and specific to the legal industry and the client management options are unmatched.
Second, when I chatted someone to find this "update" they could not find it or direct me to it. The lack of integrations (and the integrations they are getting) is really problematic.
After trying more than 5 of the other solutions, Cosmolex was the best cost effective solution, giving me a complete package of tools for all aspects of my firm.
I don't use a lot of them and it could make things confusing if i didn't already know what I'm doing.
It is really easy to get a live person, which is great. And I have been impressed with every single one of them.
What I like the most is that virtually everything is in one program and it is super easy to use. It was a smooth transition to migrate files and data over (CosmoLex took this over for me).
Billing with a timer, bulk billing (was added after I requested), super responsive customer support/chat, great reports, full back-end accounting.
Easy to use, good interface, web-based and does most accounting tasks quickly and simply. Software development team is very responsive to any concerns about the product.
The support features and articles are great. I've been able to solve most of my own issues without the need to submit a help ticket.
Easy to use and very user friendly. Support team is great and very helpful/quick to respond.
Customer service is also very good. I like that it integrates with several other applications, such as LawPay and Casemaker (although I no longer use Casemaker).
The versatility of being cloud based is very beneficial to me as I can log in from anywhere with an internet connection. Combined with the price it was the best choice for our law firm.
Cosmolex is very helpful for trust accounting.
Cloud-based, good interface. The program integrates with OneDrive and other vendors' products.
The technical support has been excellent, both from their quick responsiveness and their ability to solve any issues I may have.
Then why am I paying to use Cosmolex. Lastly, the customer service has been consistently terrible.
My overall experience with CosmoLex has been excellent. The initial onboarding process was very useful and the data migration from my previous accounting software program was quite seamless.
The only difficulty our firm has had has been in discerning how to remove or amend charges to clients once they have been billed and once payment has been received.
Cosmolex is by far the best Legal Management Software on the market. The accounting is superior and specific to the legal industry and the client management options are unmatched.
Second, when I chatted someone to find this "update" they could not find it or direct me to it. The lack of integrations (and the integrations they are getting) is really problematic.
After trying more than 5 of the other solutions, Cosmolex was the best cost effective solution, giving me a complete package of tools for all aspects of my firm.
I don't use a lot of them and it could make things confusing if i didn't already know what I'm doing.
It is really easy to get a live person, which is great. And I have been impressed with every single one of them.
What I like the most is that virtually everything is in one program and it is super easy to use. It was a smooth transition to migrate files and data over (CosmoLex took this over for me).
Billing with a timer, bulk billing (was added after I requested), super responsive customer support/chat, great reports, full back-end accounting.
Easy to use, good interface, web-based and does most accounting tasks quickly and simply. Software development team is very responsive to any concerns about the product.
The support features and articles are great. I've been able to solve most of my own issues without the need to submit a help ticket.
Easy to use and very user friendly. Support team is great and very helpful/quick to respond.
Customer service is also very good. I like that it integrates with several other applications, such as LawPay and Casemaker (although I no longer use Casemaker).
The versatility of being cloud based is very beneficial to me as I can log in from anywhere with an internet connection. Combined with the price it was the best choice for our law firm.
Cosmolex is very helpful for trust accounting.
Cloud-based, good interface. The program integrates with OneDrive and other vendors' products.
The technical support has been excellent, both from their quick responsiveness and their ability to solve any issues I may have.
Then why am I paying to use Cosmolex. Lastly, the customer service has been consistently terrible.
My overall experience with CosmoLex has been excellent. The initial onboarding process was very useful and the data migration from my previous accounting software program was quite seamless.
The only difficulty our firm has had has been in discerning how to remove or amend charges to clients once they have been billed and once payment has been received.
Cosmolex is by far the best Legal Management Software on the market. The accounting is superior and specific to the legal industry and the client management options are unmatched.
Second, when I chatted someone to find this "update" they could not find it or direct me to it. The lack of integrations (and the integrations they are getting) is really problematic.
After trying more than 5 of the other solutions, Cosmolex was the best cost effective solution, giving me a complete package of tools for all aspects of my firm.
I don't use a lot of them and it could make things confusing if i didn't already know what I'm doing.
It is really easy to get a live person, which is great. And I have been impressed with every single one of them.
What I like the most is that virtually everything is in one program and it is super easy to use. It was a smooth transition to migrate files and data over (CosmoLex took this over for me).
Billing with a timer, bulk billing (was added after I requested), super responsive customer support/chat, great reports, full back-end accounting.
Easy to use, good interface, web-based and does most accounting tasks quickly and simply. Software development team is very responsive to any concerns about the product.
The support features and articles are great. I've been able to solve most of my own issues without the need to submit a help ticket.
Easy to use and very user friendly. Support team is great and very helpful/quick to respond.
Customer service is also very good. I like that it integrates with several other applications, such as LawPay and Casemaker (although I no longer use Casemaker).
The versatility of being cloud based is very beneficial to me as I can log in from anywhere with an internet connection. Combined with the price it was the best choice for our law firm.
Cosmolex is very helpful for trust accounting.
Cloud-based, good interface. The program integrates with OneDrive and other vendors' products.
Rocket Matter logo
4.4
200

Legal Practice Management & Time and Billing Software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.4
    Features
    4.1
    Customer support
    4.5
Pros and Cons from Rocket Matter users   
+15
Technical support is fabulous, both through packaged online help and, on the very few occasions when it has been necessary, direct contact with a technical support representative.
It freezes all the time. This is disruptive to my workday.
Overall, my experience with Rocket Matter has been very successful in navigating through the website and it is pretty self explanatory which helps when training new employees comes up.
It defaults to the current date which is slightly annoying when you are entering time for a prior date.
I also love the layout, being able to customize, the drop-down feature helps keep me organized and the page clean.
Constant problems with slow service. Accounting feature does not integrate well with QUICKBOOKS.
Overall, I would recommend this system to anyone. This is my first legal job and RocketMatter is a great software program.
Many of those links are clunky, ill conceived and generally a nuisance.
This software was easy to implement and it smoothly integrates with other systems. I love having access to it from anywhere.
The ability to quickly add new matters and time/expense entries makes this software quite responsive to my needs as a solo practitioner. The mobile apps also allow me to quickly enter data.
Software is very user friendly and very good customer service.
I love that you added the multiple timer option. It makes it very helpful.
Product is easy to use and intuitive, great customer service, web-based for easy access from anywhere.
I like that it is very user friendly and minimal cost.
I like that it is easy to use. I can get where I want to easily.
The software is easy to navigate and the reports are very useful.
It's a great overall product for small law firms to be efficient and track time and costs.
Rocket Matter is easy to use, works well with other integrations such as Google calendar.
Technical support is fabulous, both through packaged online help and, on the very few occasions when it has been necessary, direct contact with a technical support representative.
It freezes all the time. This is disruptive to my workday.
Overall, my experience with Rocket Matter has been very successful in navigating through the website and it is pretty self explanatory which helps when training new employees comes up.
It defaults to the current date which is slightly annoying when you are entering time for a prior date.
I also love the layout, being able to customize, the drop-down feature helps keep me organized and the page clean.
Constant problems with slow service. Accounting feature does not integrate well with QUICKBOOKS.
Overall, I would recommend this system to anyone. This is my first legal job and RocketMatter is a great software program.
Many of those links are clunky, ill conceived and generally a nuisance.
This software was easy to implement and it smoothly integrates with other systems. I love having access to it from anywhere.
The ability to quickly add new matters and time/expense entries makes this software quite responsive to my needs as a solo practitioner. The mobile apps also allow me to quickly enter data.
Software is very user friendly and very good customer service.
I love that you added the multiple timer option. It makes it very helpful.
Product is easy to use and intuitive, great customer service, web-based for easy access from anywhere.
I like that it is very user friendly and minimal cost.
I like that it is easy to use. I can get where I want to easily.
The software is easy to navigate and the reports are very useful.
It's a great overall product for small law firms to be efficient and track time and costs.
Rocket Matter is easy to use, works well with other integrations such as Google calendar.
Technical support is fabulous, both through packaged online help and, on the very few occasions when it has been necessary, direct contact with a technical support representative.
It freezes all the time. This is disruptive to my workday.
Overall, my experience with Rocket Matter has been very successful in navigating through the website and it is pretty self explanatory which helps when training new employees comes up.
It defaults to the current date which is slightly annoying when you are entering time for a prior date.
I also love the layout, being able to customize, the drop-down feature helps keep me organized and the page clean.
Constant problems with slow service. Accounting feature does not integrate well with QUICKBOOKS.
Overall, I would recommend this system to anyone. This is my first legal job and RocketMatter is a great software program.
Many of those links are clunky, ill conceived and generally a nuisance.
This software was easy to implement and it smoothly integrates with other systems. I love having access to it from anywhere.
The ability to quickly add new matters and time/expense entries makes this software quite responsive to my needs as a solo practitioner. The mobile apps also allow me to quickly enter data.
Software is very user friendly and very good customer service.
I love that you added the multiple timer option. It makes it very helpful.
Product is easy to use and intuitive, great customer service, web-based for easy access from anywhere.
I like that it is very user friendly and minimal cost.
I like that it is easy to use. I can get where I want to easily.
The software is easy to navigate and the reports are very useful.
It's a great overall product for small law firms to be efficient and track time and costs.
Rocket Matter is easy to use, works well with other integrations such as Google calendar.
Zoho Books logo
4.4
618

Online accounting software for growing businesses

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.2
Pros and Cons from Zoho Books users   
avatar
avatar
avatar
+15
I also like that I can attach receipts to my expenses. I'm very thankful for Zoho Books and hope they continue to meet the needs of sole proprietors like me.
The payment plans are a little frustrating. The limits are on the number of contacts and as a business with lots of contacts and only one transaction often per contact it gets really expensive.
To conclude, Zoho Books is easy to understand and its configuration is quick and easy. The automation of the system is great and you save a lot of time.
Bad automatic matching, paypal multi-currency feed all over the place.
That said, the Zoho family of products are solid, so if you have need for an accounting product and you are familiar with accounting software, this product would be a great choice.
The another problem of this software is that this software is very difficult for the new users and it is not so easy to learn how to handle our accounts and invoices.
Simple, handy software with nice visual graphics: data is accessible and easy to share with other users and specialists.
The weekly log does not allow us to enter our comments and it gets frustrating to open each day entry and enter the comments.
What i liked the most about this software is that is very easy to use and to customize it for you own purpose.
Cost and the ability to build your own integration tools. Compared to other options (unnamed here, but you know who they are), it is VERY cost efficient and effective.
Zoho Books has been great for our business. Helps us keep everything in order with our business finances.
Great value for money and great quality software.
Ease of use, it has all the features I was looking for in an accounting application. The security is another factor I like Zoho Books.
The product is stable, and the company offers solid tech support.
It links with multiple finance and backing systems including local banks making it pretty easy to work with.
This is the best bang for buck you can get if you are a startup, an independent freelancer or just need invoicing to start. There is no other system comparable with Zoho at this price point.
You can integrate easily with other tools, manage your invoices and reimbursements easily using zoho books. Me and my team are really satisfied.
The customer support is also very responsive and usually fixes your worries.
I also like that I can attach receipts to my expenses. I'm very thankful for Zoho Books and hope they continue to meet the needs of sole proprietors like me.
The payment plans are a little frustrating. The limits are on the number of contacts and as a business with lots of contacts and only one transaction often per contact it gets really expensive.
To conclude, Zoho Books is easy to understand and its configuration is quick and easy. The automation of the system is great and you save a lot of time.
Bad automatic matching, paypal multi-currency feed all over the place.
That said, the Zoho family of products are solid, so if you have need for an accounting product and you are familiar with accounting software, this product would be a great choice.
The another problem of this software is that this software is very difficult for the new users and it is not so easy to learn how to handle our accounts and invoices.
Simple, handy software with nice visual graphics: data is accessible and easy to share with other users and specialists.
The weekly log does not allow us to enter our comments and it gets frustrating to open each day entry and enter the comments.
What i liked the most about this software is that is very easy to use and to customize it for you own purpose.
Cost and the ability to build your own integration tools. Compared to other options (unnamed here, but you know who they are), it is VERY cost efficient and effective.
Zoho Books has been great for our business. Helps us keep everything in order with our business finances.
Great value for money and great quality software.
Ease of use, it has all the features I was looking for in an accounting application. The security is another factor I like Zoho Books.
The product is stable, and the company offers solid tech support.
It links with multiple finance and backing systems including local banks making it pretty easy to work with.
This is the best bang for buck you can get if you are a startup, an independent freelancer or just need invoicing to start. There is no other system comparable with Zoho at this price point.
You can integrate easily with other tools, manage your invoices and reimbursements easily using zoho books. Me and my team are really satisfied.
The customer support is also very responsive and usually fixes your worries.
I also like that I can attach receipts to my expenses. I'm very thankful for Zoho Books and hope they continue to meet the needs of sole proprietors like me.
The payment plans are a little frustrating. The limits are on the number of contacts and as a business with lots of contacts and only one transaction often per contact it gets really expensive.
To conclude, Zoho Books is easy to understand and its configuration is quick and easy. The automation of the system is great and you save a lot of time.
Bad automatic matching, paypal multi-currency feed all over the place.
That said, the Zoho family of products are solid, so if you have need for an accounting product and you are familiar with accounting software, this product would be a great choice.
The another problem of this software is that this software is very difficult for the new users and it is not so easy to learn how to handle our accounts and invoices.
Simple, handy software with nice visual graphics: data is accessible and easy to share with other users and specialists.
The weekly log does not allow us to enter our comments and it gets frustrating to open each day entry and enter the comments.
What i liked the most about this software is that is very easy to use and to customize it for you own purpose.
Cost and the ability to build your own integration tools. Compared to other options (unnamed here, but you know who they are), it is VERY cost efficient and effective.
Zoho Books has been great for our business. Helps us keep everything in order with our business finances.
Great value for money and great quality software.
Ease of use, it has all the features I was looking for in an accounting application. The security is another factor I like Zoho Books.
The product is stable, and the company offers solid tech support.
It links with multiple finance and backing systems including local banks making it pretty easy to work with.
This is the best bang for buck you can get if you are a startup, an independent freelancer or just need invoicing to start. There is no other system comparable with Zoho at this price point.
You can integrate easily with other tools, manage your invoices and reimbursements easily using zoho books. Me and my team are really satisfied.
The customer support is also very responsive and usually fixes your worries.
PracticePanther Legal Software logo
4.7
503

Intuitive Cloud-based Law Practice Management Software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.6
Pros and Cons from PracticePanther Legal Software users   
avatar
avatar
+15
The client portal is wonderful, and I love how the accounting features are organized. Customer service is amazing.
Wasted hours trying to make it integrated with QuickBooks, only to have PP blame Quickbooks for PP inability to integrate. I spent at least 12 hours and gave up the integration.
I continue to be very impressed and happy with the software. They are constantly updating it with new useful features.
Since they have grown, they have lost some of their customer service.
There are simple reports and a great dashboard to see how much is outstanding, to be billed, and the amount in my trust account.
Technical Support and Correction of Problems - Discovered a serious problem with the partial payment of invoices that does not allow a Client to make a partial payment to an invoice.
Ease of use, great customer service and tutorials, countless helpful features to help me run my practice (i.e. calendar, billing/invoices, time management).
I don't know if they really have an IT department to fix any problem that is presented them. I have serious concerns that they don't know how to fix the bugs in their own system.
Also, the interface is extremely user-friendly -- the customer service is excellent, but I very rarely need it because the interface is natural and the tutorials are great.
We love Practice Panther Software for its ease of use and full capability to administer the cases, maintain and generate billing and keep us responsive to our clients' needs.
Helps me manage my solo practice all by myself. My clients are satisfied with their client portal and ability to send me messages.
PracticePanther is user-friendly, easy to learn, easy to set up and modify as you go along, easy to maintain, and easy on the budget. On top of that, customer service is top-notch.
I love the simplicity of this software. It makes keeping track of billable hours so easy.
I love it and I love all the possible intergrations.
Everything is in one place and it provides an excellent tool for collecting information from clients in a personalized portal that looks professional and is easy to use.
I love that you can learn it slowly - but start using it right away. We started by just entering time and expenses and invoicing, now we use the integrations.
The integration of calendar, client contact and billing, as well as the ability to utilize the full functionality of the software from any location.
The amount of money I've lost using PP has been in the thousands. I've switched to Clio now, which seems better so far.
The client portal is wonderful, and I love how the accounting features are organized. Customer service is amazing.
Wasted hours trying to make it integrated with QuickBooks, only to have PP blame Quickbooks for PP inability to integrate. I spent at least 12 hours and gave up the integration.
I continue to be very impressed and happy with the software. They are constantly updating it with new useful features.
Since they have grown, they have lost some of their customer service.
There are simple reports and a great dashboard to see how much is outstanding, to be billed, and the amount in my trust account.
Technical Support and Correction of Problems - Discovered a serious problem with the partial payment of invoices that does not allow a Client to make a partial payment to an invoice.
Ease of use, great customer service and tutorials, countless helpful features to help me run my practice (i.e. calendar, billing/invoices, time management).
I don't know if they really have an IT department to fix any problem that is presented them. I have serious concerns that they don't know how to fix the bugs in their own system.
Also, the interface is extremely user-friendly -- the customer service is excellent, but I very rarely need it because the interface is natural and the tutorials are great.
We love Practice Panther Software for its ease of use and full capability to administer the cases, maintain and generate billing and keep us responsive to our clients' needs.
Helps me manage my solo practice all by myself. My clients are satisfied with their client portal and ability to send me messages.
PracticePanther is user-friendly, easy to learn, easy to set up and modify as you go along, easy to maintain, and easy on the budget. On top of that, customer service is top-notch.
I love the simplicity of this software. It makes keeping track of billable hours so easy.
I love it and I love all the possible intergrations.
Everything is in one place and it provides an excellent tool for collecting information from clients in a personalized portal that looks professional and is easy to use.
I love that you can learn it slowly - but start using it right away. We started by just entering time and expenses and invoicing, now we use the integrations.
The integration of calendar, client contact and billing, as well as the ability to utilize the full functionality of the software from any location.
The amount of money I've lost using PP has been in the thousands. I've switched to Clio now, which seems better so far.
The client portal is wonderful, and I love how the accounting features are organized. Customer service is amazing.
Wasted hours trying to make it integrated with QuickBooks, only to have PP blame Quickbooks for PP inability to integrate. I spent at least 12 hours and gave up the integration.
I continue to be very impressed and happy with the software. They are constantly updating it with new useful features.
Since they have grown, they have lost some of their customer service.
There are simple reports and a great dashboard to see how much is outstanding, to be billed, and the amount in my trust account.
Technical Support and Correction of Problems - Discovered a serious problem with the partial payment of invoices that does not allow a Client to make a partial payment to an invoice.
Ease of use, great customer service and tutorials, countless helpful features to help me run my practice (i.e. calendar, billing/invoices, time management).
I don't know if they really have an IT department to fix any problem that is presented them. I have serious concerns that they don't know how to fix the bugs in their own system.
Also, the interface is extremely user-friendly -- the customer service is excellent, but I very rarely need it because the interface is natural and the tutorials are great.
We love Practice Panther Software for its ease of use and full capability to administer the cases, maintain and generate billing and keep us responsive to our clients' needs.
Helps me manage my solo practice all by myself. My clients are satisfied with their client portal and ability to send me messages.
PracticePanther is user-friendly, easy to learn, easy to set up and modify as you go along, easy to maintain, and easy on the budget. On top of that, customer service is top-notch.
I love the simplicity of this software. It makes keeping track of billable hours so easy.
I love it and I love all the possible intergrations.
Everything is in one place and it provides an excellent tool for collecting information from clients in a personalized portal that looks professional and is easy to use.
I love that you can learn it slowly - but start using it right away. We started by just entering time and expenses and invoicing, now we use the integrations.
The integration of calendar, client contact and billing, as well as the ability to utilize the full functionality of the software from any location.
The amount of money I've lost using PP has been in the thousands. I've switched to Clio now, which seems better so far.
MyCase logo
4.7
681

Practice More, Manage Less.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.6
Pros and Cons from MyCase users   
+15
I like the ability to easily communicate with staff and clients about their legal issues. The automation is very good and allows tasks to be done in half the time without automation.
The function to submit a question does not result in any feedback at all. The program is now getting glitchy and the newest update is just terrible looking and terrible functionally.
I have made a couple suggestions to improve the software and both changes have been made. Their customer support is outstanding.
So, I always try to take the "oops, MyCase is no longer available" as a sign that I should stop working.
Our firm uses this for EVERYTHING. I am very pleased with MyCase and will continue to recommend it to other firms.
I am worried that quality will decline after the recent buyout.
I think MyCase is very intuitive and they have excellent help when we need it.
I have made a few suggestions over the past few years that would enhance my experience and those have been ignored.
Its ease of use - as we continue to delve more into the functions we are pleased each time.
MyCase enables you to integrate all of the tools you need to run a successful practice. It includes tons of options to make the process flawless, easy, and convenient.
Excellent online tutorials and telephone support. I can put invoices together so quickly and I have all of my contacts and important info at my fingertips.
This program is much better than anything else I've used by far. The program continues to get better and better, offering new capabilities for law firms regularly.
It's available whenever you need it, wherever you are... it's a lifesaver.
I immediately jumped in and found this program to be ideal to our office setup and super user friendly. Every customer service experience I've had with MyCase has been exceptional.
I most like its ease of use, its comprehensiveness, and its accounting function.
Outstanding practice management at a competitive price.
The software does the billing and case management ok. The price point is very good for this product.
It was especially helpful during the pandemic in that I was able to send new clients contracts for their electronic signature, which is date and time stamped, and integrated into the file.
I like the ability to easily communicate with staff and clients about their legal issues. The automation is very good and allows tasks to be done in half the time without automation.
The function to submit a question does not result in any feedback at all. The program is now getting glitchy and the newest update is just terrible looking and terrible functionally.
I have made a couple suggestions to improve the software and both changes have been made. Their customer support is outstanding.
So, I always try to take the "oops, MyCase is no longer available" as a sign that I should stop working.
Our firm uses this for EVERYTHING. I am very pleased with MyCase and will continue to recommend it to other firms.
I am worried that quality will decline after the recent buyout.
I think MyCase is very intuitive and they have excellent help when we need it.
I have made a few suggestions over the past few years that would enhance my experience and those have been ignored.
Its ease of use - as we continue to delve more into the functions we are pleased each time.
MyCase enables you to integrate all of the tools you need to run a successful practice. It includes tons of options to make the process flawless, easy, and convenient.
Excellent online tutorials and telephone support. I can put invoices together so quickly and I have all of my contacts and important info at my fingertips.
This program is much better than anything else I've used by far. The program continues to get better and better, offering new capabilities for law firms regularly.
It's available whenever you need it, wherever you are... it's a lifesaver.
I immediately jumped in and found this program to be ideal to our office setup and super user friendly. Every customer service experience I've had with MyCase has been exceptional.
I most like its ease of use, its comprehensiveness, and its accounting function.
Outstanding practice management at a competitive price.
The software does the billing and case management ok. The price point is very good for this product.
It was especially helpful during the pandemic in that I was able to send new clients contracts for their electronic signature, which is date and time stamped, and integrated into the file.
I like the ability to easily communicate with staff and clients about their legal issues. The automation is very good and allows tasks to be done in half the time without automation.
The function to submit a question does not result in any feedback at all. The program is now getting glitchy and the newest update is just terrible looking and terrible functionally.
I have made a couple suggestions to improve the software and both changes have been made. Their customer support is outstanding.
So, I always try to take the "oops, MyCase is no longer available" as a sign that I should stop working.
Our firm uses this for EVERYTHING. I am very pleased with MyCase and will continue to recommend it to other firms.
I am worried that quality will decline after the recent buyout.
I think MyCase is very intuitive and they have excellent help when we need it.
I have made a few suggestions over the past few years that would enhance my experience and those have been ignored.
Its ease of use - as we continue to delve more into the functions we are pleased each time.
MyCase enables you to integrate all of the tools you need to run a successful practice. It includes tons of options to make the process flawless, easy, and convenient.
Excellent online tutorials and telephone support. I can put invoices together so quickly and I have all of my contacts and important info at my fingertips.
This program is much better than anything else I've used by far. The program continues to get better and better, offering new capabilities for law firms regularly.
It's available whenever you need it, wherever you are... it's a lifesaver.
I immediately jumped in and found this program to be ideal to our office setup and super user friendly. Every customer service experience I've had with MyCase has been exceptional.
I most like its ease of use, its comprehensiveness, and its accounting function.
Outstanding practice management at a competitive price.
The software does the billing and case management ok. The price point is very good for this product.
It was especially helpful during the pandemic in that I was able to send new clients contracts for their electronic signature, which is date and time stamped, and integrated into the file.
Xero logo
4.4
2.8K

Accounting software for small business

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.3
    Features
    4.3
    Customer support
    4.0
Pros and Cons from Xero users   
avatar
+15
I love the app and gives me accounting on the go. Helps me track invoices and profits with ease.
There are no delivery notes/packing slips. They tout a "workaround" but be warned, it's exactly 10 extra clicks so it's really not an option if you need this feature.
The ease of use and reputation are by far the greatest part of this product. In addition to this, the range of potential integrations is fantastic.
Our main complaint is that Xero stopped doing payroll in 2018, so now you have to pay an additional fee to a payroll processor such as Gusto.
Really easy to submit expenses, categorise them and check the progress of you submitted expense - super easy to do all from the app.
Changing accounting software from Xero is a horrible experience. They make it very difficult to pivot to other software.
Great that our external accountants and legal support can access online as they need. Seems to be continuously evolving and its reassuring to see ongoing development of the product.
Removing/deleting of transactions and line items are difficult, imported by error and had to delete one by one.
I very much like the ease of uploading expenses to Xero and the fact that you can save photos of your receipts rather than keep loads of paper receipts.
At times it can be frustrating that the only way to deal with customer service is via online, written support.
I think that Xero is easy to use and setup, and the UI is great for beginners to use. Overall very friendly to the eyes.
Xero has been easy to use, it's streamlined our invoicing processes and ensured that the right members of the team all have suitable appropriate access and knows what's happening financially.
Great Small Biz and Association software - Great Price.
I loved how easy it was to integrate XERO with my bank accounts and Paypal.
Solid and simple cloud accounting solution that is easy to navigate and customise.
Xero is easy to use and is widely adopted. It has a nice UI and quite a few different integrations that make keeping it updated easier.
Easy to use and implement and cost is very attractive.
Project tracking and automatic updates. Very supportive & available customer support.
I love the app and gives me accounting on the go. Helps me track invoices and profits with ease.
There are no delivery notes/packing slips. They tout a "workaround" but be warned, it's exactly 10 extra clicks so it's really not an option if you need this feature.
The ease of use and reputation are by far the greatest part of this product. In addition to this, the range of potential integrations is fantastic.
Our main complaint is that Xero stopped doing payroll in 2018, so now you have to pay an additional fee to a payroll processor such as Gusto.
Really easy to submit expenses, categorise them and check the progress of you submitted expense - super easy to do all from the app.
Changing accounting software from Xero is a horrible experience. They make it very difficult to pivot to other software.
Great that our external accountants and legal support can access online as they need. Seems to be continuously evolving and its reassuring to see ongoing development of the product.
Removing/deleting of transactions and line items are difficult, imported by error and had to delete one by one.
I very much like the ease of uploading expenses to Xero and the fact that you can save photos of your receipts rather than keep loads of paper receipts.
At times it can be frustrating that the only way to deal with customer service is via online, written support.
I think that Xero is easy to use and setup, and the UI is great for beginners to use. Overall very friendly to the eyes.
Xero has been easy to use, it's streamlined our invoicing processes and ensured that the right members of the team all have suitable appropriate access and knows what's happening financially.
Great Small Biz and Association software - Great Price.
I loved how easy it was to integrate XERO with my bank accounts and Paypal.
Solid and simple cloud accounting solution that is easy to navigate and customise.
Xero is easy to use and is widely adopted. It has a nice UI and quite a few different integrations that make keeping it updated easier.
Easy to use and implement and cost is very attractive.
Project tracking and automatic updates. Very supportive & available customer support.
I love the app and gives me accounting on the go. Helps me track invoices and profits with ease.
There are no delivery notes/packing slips. They tout a "workaround" but be warned, it's exactly 10 extra clicks so it's really not an option if you need this feature.
The ease of use and reputation are by far the greatest part of this product. In addition to this, the range of potential integrations is fantastic.
Our main complaint is that Xero stopped doing payroll in 2018, so now you have to pay an additional fee to a payroll processor such as Gusto.
Really easy to submit expenses, categorise them and check the progress of you submitted expense - super easy to do all from the app.
Changing accounting software from Xero is a horrible experience. They make it very difficult to pivot to other software.
Great that our external accountants and legal support can access online as they need. Seems to be continuously evolving and its reassuring to see ongoing development of the product.
Removing/deleting of transactions and line items are difficult, imported by error and had to delete one by one.
I very much like the ease of uploading expenses to Xero and the fact that you can save photos of your receipts rather than keep loads of paper receipts.
At times it can be frustrating that the only way to deal with customer service is via online, written support.
I think that Xero is easy to use and setup, and the UI is great for beginners to use. Overall very friendly to the eyes.
Xero has been easy to use, it's streamlined our invoicing processes and ensured that the right members of the team all have suitable appropriate access and knows what's happening financially.
Great Small Biz and Association software - Great Price.
I loved how easy it was to integrate XERO with my bank accounts and Paypal.
Solid and simple cloud accounting solution that is easy to navigate and customise.
Xero is easy to use and is widely adopted. It has a nice UI and quite a few different integrations that make keeping it updated easier.
Easy to use and implement and cost is very attractive.
Project tracking and automatic updates. Very supportive & available customer support.
BQE CORE Suite logo
4.5
738

Time & Billing | Project Management | Accounting

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.3
    Features
    4.4
    Customer support
    4.6
Pros and Cons from BQE CORE Suite users   
+15
We are still using Quickbooks for accounting for now. The webinars have been great, the support team has been great, our trainer was great.
There are times when a question asked gets bumped up and it takes a long time to correct or answer that you lose track of the problem.
Invoicing is easy and we are impressed with professional looking invoice templates that are easy to read. Also it is easy to manage the outstanding accounts receivable.
The program was often slow and sluggish between screen changes (I have very fast ethernet connection 250mbps DL speed).
Each and everyone of them I have interacted over the years have been amazing. All of them in customer service are tremendously helpful in setting up the software for my new firm.
It was the most expensive waste of time I've experienced in a long while. It's right up there with Yelp advertising.
Billing process is easy and intuitive as we can provide clients with a detailed invoicing if required. Ability to manage subcontractors pretty much like our employees is very helpful.
We have not had any significant problems over the course of using it. At times the interface does require quite a few clicks to get things done.
The QuickBooks integration is very stable and makes sense once you understand it. The user interface looks nice, is operationally smooth and is very responsive both in design and speed.
We love the reports and other methods that allows us view the information helpful to make important business decisions.
While I am still learning and looking at how our company can best utilize CORE in all areas, we are definitely benefitting from using it.
We like the reporting features and use them often, the rich billing features as well. It has taken us away from using a separate software for managing contacts, which is very helpful.
Last but not the least we are enjoying excellent customer service and support.
We have used it for quite a few years now and it has given us good insight into the firms overall performance on projects. We have used those results to fine tune or pricing.
My overall experience with Core is great. I think it is more user friendly on the admin side.
We also use the Retainer aspect which is helpful for our clients, much better than trying to keep track of in manually in excel or quickbooks.
We have been very pleased with all aspects of customer service, the integration team, custom reports team, trainers, and call center for the one off type questions and issues.
This custom report is a great tool for us… color coded – RED, showing when over budget (time or ‘not to exceed’ contract fee).
We are still using Quickbooks for accounting for now. The webinars have been great, the support team has been great, our trainer was great.
There are times when a question asked gets bumped up and it takes a long time to correct or answer that you lose track of the problem.
Invoicing is easy and we are impressed with professional looking invoice templates that are easy to read. Also it is easy to manage the outstanding accounts receivable.
The program was often slow and sluggish between screen changes (I have very fast ethernet connection 250mbps DL speed).
Each and everyone of them I have interacted over the years have been amazing. All of them in customer service are tremendously helpful in setting up the software for my new firm.
It was the most expensive waste of time I've experienced in a long while. It's right up there with Yelp advertising.
Billing process is easy and intuitive as we can provide clients with a detailed invoicing if required. Ability to manage subcontractors pretty much like our employees is very helpful.
We have not had any significant problems over the course of using it. At times the interface does require quite a few clicks to get things done.
The QuickBooks integration is very stable and makes sense once you understand it. The user interface looks nice, is operationally smooth and is very responsive both in design and speed.
We love the reports and other methods that allows us view the information helpful to make important business decisions.
While I am still learning and looking at how our company can best utilize CORE in all areas, we are definitely benefitting from using it.
We like the reporting features and use them often, the rich billing features as well. It has taken us away from using a separate software for managing contacts, which is very helpful.
Last but not the least we are enjoying excellent customer service and support.
We have used it for quite a few years now and it has given us good insight into the firms overall performance on projects. We have used those results to fine tune or pricing.
My overall experience with Core is great. I think it is more user friendly on the admin side.
We also use the Retainer aspect which is helpful for our clients, much better than trying to keep track of in manually in excel or quickbooks.
We have been very pleased with all aspects of customer service, the integration team, custom reports team, trainers, and call center for the one off type questions and issues.
This custom report is a great tool for us… color coded – RED, showing when over budget (time or ‘not to exceed’ contract fee).
We are still using Quickbooks for accounting for now. The webinars have been great, the support team has been great, our trainer was great.
There are times when a question asked gets bumped up and it takes a long time to correct or answer that you lose track of the problem.
Invoicing is easy and we are impressed with professional looking invoice templates that are easy to read. Also it is easy to manage the outstanding accounts receivable.
The program was often slow and sluggish between screen changes (I have very fast ethernet connection 250mbps DL speed).
Each and everyone of them I have interacted over the years have been amazing. All of them in customer service are tremendously helpful in setting up the software for my new firm.
It was the most expensive waste of time I've experienced in a long while. It's right up there with Yelp advertising.
Billing process is easy and intuitive as we can provide clients with a detailed invoicing if required. Ability to manage subcontractors pretty much like our employees is very helpful.
We have not had any significant problems over the course of using it. At times the interface does require quite a few clicks to get things done.
The QuickBooks integration is very stable and makes sense once you understand it. The user interface looks nice, is operationally smooth and is very responsive both in design and speed.
We love the reports and other methods that allows us view the information helpful to make important business decisions.
While I am still learning and looking at how our company can best utilize CORE in all areas, we are definitely benefitting from using it.
We like the reporting features and use them often, the rich billing features as well. It has taken us away from using a separate software for managing contacts, which is very helpful.
Last but not the least we are enjoying excellent customer service and support.
We have used it for quite a few years now and it has given us good insight into the firms overall performance on projects. We have used those results to fine tune or pricing.
My overall experience with Core is great. I think it is more user friendly on the admin side.
We also use the Retainer aspect which is helpful for our clients, much better than trying to keep track of in manually in excel or quickbooks.
We have been very pleased with all aspects of customer service, the integration team, custom reports team, trainers, and call center for the one off type questions and issues.
This custom report is a great tool for us… color coded – RED, showing when over budget (time or ‘not to exceed’ contract fee).
CARET Legal logo
4.5
129

Legal software solution that creates space for what matters

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.6
Pros and Cons from CARET Legal users   
+15
When I have a question, I just type it into the help section and I receive either a phone call or email very promptly. As a solo, this product is amazing and does so much.
Until recently, we could live with those glitches. However, the software now refuses to delete emails from my Inbox and the company cannot correct this problem.
Integration with email is awesome and our staff gets a sense that your team is continually improving and adding options which makes it even more exciting.
It has been one of the worst conversions we have ever experienced.
Having the accounting "internal" for both trust & non trust accounts is a great help in not needing to use Quickbooks, then re-enter/log the checks, costs, details.
There isn't much to say in terms of negative content that I personally have experienced.
There are so many things to rave about this legal management software. If we have to pick, I would say its awesome customer service and its basic accounting capabilities offered.
They have added functions and features based on our requests. There are bugs, but they work hard to correct them.
Lastly, the customer support and training has been beyond my expectations, with their quick responses and help. Overall a great product and only I wish I would have made the switch sooner.
The integrated accounting solution is excellent, including the ability to write checks directly from Zola.
Zola Suite has been super easy to use. Although they provided an onboarding specialist to walk me through the product, I didn't need the help.
Billing and keeping track of time is very easy with this software. Additionally, the "Tasks" feature is very helpful for remembering deadlines and the like.
Great software at a great price with responsive service.
My overall experience has been very satisfactory. Customer service is excellent.
We spent months reviewing Zola, the people that worked there were so patient and helpful. Overall - we should have chosen Zola to have the accounting within the system.
The billing component of the software is user friendly.
Zola Suite is Perfect for Small and Solo Law Firms.
If Zola ironed out some kinks, including the ease by which emails are saved from Outlook into the software, it would be a top product.
When I have a question, I just type it into the help section and I receive either a phone call or email very promptly. As a solo, this product is amazing and does so much.
Until recently, we could live with those glitches. However, the software now refuses to delete emails from my Inbox and the company cannot correct this problem.
Integration with email is awesome and our staff gets a sense that your team is continually improving and adding options which makes it even more exciting.
It has been one of the worst conversions we have ever experienced.
Having the accounting "internal" for both trust & non trust accounts is a great help in not needing to use Quickbooks, then re-enter/log the checks, costs, details.
There isn't much to say in terms of negative content that I personally have experienced.
There are so many things to rave about this legal management software. If we have to pick, I would say its awesome customer service and its basic accounting capabilities offered.
They have added functions and features based on our requests. There are bugs, but they work hard to correct them.
Lastly, the customer support and training has been beyond my expectations, with their quick responses and help. Overall a great product and only I wish I would have made the switch sooner.
The integrated accounting solution is excellent, including the ability to write checks directly from Zola.
Zola Suite has been super easy to use. Although they provided an onboarding specialist to walk me through the product, I didn't need the help.
Billing and keeping track of time is very easy with this software. Additionally, the "Tasks" feature is very helpful for remembering deadlines and the like.
Great software at a great price with responsive service.
My overall experience has been very satisfactory. Customer service is excellent.
We spent months reviewing Zola, the people that worked there were so patient and helpful. Overall - we should have chosen Zola to have the accounting within the system.
The billing component of the software is user friendly.
Zola Suite is Perfect for Small and Solo Law Firms.
If Zola ironed out some kinks, including the ease by which emails are saved from Outlook into the software, it would be a top product.
When I have a question, I just type it into the help section and I receive either a phone call or email very promptly. As a solo, this product is amazing and does so much.
Until recently, we could live with those glitches. However, the software now refuses to delete emails from my Inbox and the company cannot correct this problem.
Integration with email is awesome and our staff gets a sense that your team is continually improving and adding options which makes it even more exciting.
It has been one of the worst conversions we have ever experienced.
Having the accounting "internal" for both trust & non trust accounts is a great help in not needing to use Quickbooks, then re-enter/log the checks, costs, details.
There isn't much to say in terms of negative content that I personally have experienced.
There are so many things to rave about this legal management software. If we have to pick, I would say its awesome customer service and its basic accounting capabilities offered.
They have added functions and features based on our requests. There are bugs, but they work hard to correct them.
Lastly, the customer support and training has been beyond my expectations, with their quick responses and help. Overall a great product and only I wish I would have made the switch sooner.
The integrated accounting solution is excellent, including the ability to write checks directly from Zola.
Zola Suite has been super easy to use. Although they provided an onboarding specialist to walk me through the product, I didn't need the help.
Billing and keeping track of time is very easy with this software. Additionally, the "Tasks" feature is very helpful for remembering deadlines and the like.
Great software at a great price with responsive service.
My overall experience has been very satisfactory. Customer service is excellent.
We spent months reviewing Zola, the people that worked there were so patient and helpful. Overall - we should have chosen Zola to have the accounting within the system.
The billing component of the software is user friendly.
Zola Suite is Perfect for Small and Solo Law Firms.
If Zola ironed out some kinks, including the ease by which emails are saved from Outlook into the software, it would be a top product.
CaseFox logo
4.5
96

Web-based legal billing software for lawyers, CPAs, & more

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.3
    Customer support
    4.4
Pros and Cons from CaseFox users   
avatar
+15
For the same price I was paying, Casefox provides the formatting I need, plus provides far greater functionality. My greatest praise is for its Customer Support.
I have only experience one system outage in the 2+ years I have been using the software. Unfortunately, such an occurrence happens at the most inconvenient times.
Great software, they always help when we need it, and have actually modified our program for us. Way better than software we used that was 3 times the price.
The interface changed and its completely unusable, clunky, unworthy, and confusing. If I could fire Casefox today, I would, but you have all my data, so I I can't.
Customer service is excellent they respond very quickly and are very open to suggestions on ways to improve the software.
Three things: there are typos, the bills looked rather unprofessional, and it often glitches. You can tell that it is created and managed by an offshore team because of the English typos.
We find it completely intuitive to use, and it has really cut down on the time we spend on billing. We also appreciate that it is cost effective, and accessible from anywhere.
This makes it difficult for me to use the software for invoicing as I cannot present reports or invoices in English in my country.
This keeps us much more organized, and being able to access it from pretty much any computer is great. I have not tried this with a phone.
I have received excellent service everytime that I have needed it. Each time they took my stress level down several notches by helping me deleting closed cases and getting my entries correct.
Case Fox is easy to use, keeps track of everything. The mobile app is great for checking on the telephone if not near a computer.
Great product for the price with necessary features.
I like that CaseFox contains all of the features I would need for basic case management in their free offering.
The linkages within the software allow it to play well in the office tools environment. Integrations to MSOffice, Quickbooks and Dropbox are well accepted.
It seems to do everything we need. Customer Support is top notch.
On top of that, I had some integration problems with my other bookkeeping software and the CaseFox staff were incredibly quick to accommodate my needs. CaseFox is also super affordable.
The invoices are accurate and come out looking very professional. It also tracks my trust account and reflects additions and withdrawals from the account for the clients.
User-friendly, intuitive, easy to fix mistakes...and, of course, the price.
For the same price I was paying, Casefox provides the formatting I need, plus provides far greater functionality. My greatest praise is for its Customer Support.
I have only experience one system outage in the 2+ years I have been using the software. Unfortunately, such an occurrence happens at the most inconvenient times.
Great software, they always help when we need it, and have actually modified our program for us. Way better than software we used that was 3 times the price.
The interface changed and its completely unusable, clunky, unworthy, and confusing. If I could fire Casefox today, I would, but you have all my data, so I I can't.
Customer service is excellent they respond very quickly and are very open to suggestions on ways to improve the software.
Three things: there are typos, the bills looked rather unprofessional, and it often glitches. You can tell that it is created and managed by an offshore team because of the English typos.
We find it completely intuitive to use, and it has really cut down on the time we spend on billing. We also appreciate that it is cost effective, and accessible from anywhere.
This makes it difficult for me to use the software for invoicing as I cannot present reports or invoices in English in my country.
This keeps us much more organized, and being able to access it from pretty much any computer is great. I have not tried this with a phone.
I have received excellent service everytime that I have needed it. Each time they took my stress level down several notches by helping me deleting closed cases and getting my entries correct.
Case Fox is easy to use, keeps track of everything. The mobile app is great for checking on the telephone if not near a computer.
Great product for the price with necessary features.
I like that CaseFox contains all of the features I would need for basic case management in their free offering.
The linkages within the software allow it to play well in the office tools environment. Integrations to MSOffice, Quickbooks and Dropbox are well accepted.
It seems to do everything we need. Customer Support is top notch.
On top of that, I had some integration problems with my other bookkeeping software and the CaseFox staff were incredibly quick to accommodate my needs. CaseFox is also super affordable.
The invoices are accurate and come out looking very professional. It also tracks my trust account and reflects additions and withdrawals from the account for the clients.
User-friendly, intuitive, easy to fix mistakes...and, of course, the price.
For the same price I was paying, Casefox provides the formatting I need, plus provides far greater functionality. My greatest praise is for its Customer Support.
I have only experience one system outage in the 2+ years I have been using the software. Unfortunately, such an occurrence happens at the most inconvenient times.
Great software, they always help when we need it, and have actually modified our program for us. Way better than software we used that was 3 times the price.
The interface changed and its completely unusable, clunky, unworthy, and confusing. If I could fire Casefox today, I would, but you have all my data, so I I can't.
Customer service is excellent they respond very quickly and are very open to suggestions on ways to improve the software.
Three things: there are typos, the bills looked rather unprofessional, and it often glitches. You can tell that it is created and managed by an offshore team because of the English typos.
We find it completely intuitive to use, and it has really cut down on the time we spend on billing. We also appreciate that it is cost effective, and accessible from anywhere.
This makes it difficult for me to use the software for invoicing as I cannot present reports or invoices in English in my country.
This keeps us much more organized, and being able to access it from pretty much any computer is great. I have not tried this with a phone.
I have received excellent service everytime that I have needed it. Each time they took my stress level down several notches by helping me deleting closed cases and getting my entries correct.
Case Fox is easy to use, keeps track of everything. The mobile app is great for checking on the telephone if not near a computer.
Great product for the price with necessary features.
I like that CaseFox contains all of the features I would need for basic case management in their free offering.
The linkages within the software allow it to play well in the office tools environment. Integrations to MSOffice, Quickbooks and Dropbox are well accepted.
It seems to do everything we need. Customer Support is top notch.
On top of that, I had some integration problems with my other bookkeeping software and the CaseFox staff were incredibly quick to accommodate my needs. CaseFox is also super affordable.
The invoices are accurate and come out looking very professional. It also tracks my trust account and reflects additions and withdrawals from the account for the clients.
User-friendly, intuitive, easy to fix mistakes...and, of course, the price.
Actionstep logo
4.3
129

Build your firm advantage with Actionstep.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    3.9
    Features
    4.1
    Customer support
    3.9
Pros and Cons from Actionstep users   
avatar
+15
The system is a great concept. Great robust software that, if working properly, would allow practitioners to set up what they want by way of workflows and templates for each practice area.
There are no workable precedents in my field (conveyancing – I also pay $49 for the add on). I found errors in the documents and some documents are out of date (by a number of years - and versions).
The great strength of Actionstep is its flexibility and the ability to be quickly adapted as the business requirements change.
I do not have an 'accounts' menu. The software has bugs and Actionstep are incapable of fixing them.
The search feature is fantastic, I like the website design, I like the customer service.
The only con is the lack of an integration between Actionstep and Adobe software.
I like the ease of use and intuitive format of the software. I have worked in a number of different law firms with a number of different software packages, and Actionstep is by far the best.
Searching for documents is useless. Searching for contacts by employer/place of work is impossible.
The automation is fantastic. Once you learn how to use the triggers and actions effectively you can run a much smoother operation.
Adding things can be difficult, it can be very slow and freeze. It is difficult to load letter heads etc if they are not the selected size.
The features and functionality built in to Actionstep are amazing.
The lack of cohesion between. Actionstep (ie the software provider).
I have found that the combination of file management, ticklers, calendar and ability to operate across the law firm by our users was very helpful.
The overall efficiencies of the product are brilliant. Increasing productivity of fee earners and support staff.
I believe this is one of the best practice management programs available at a reasonable cost.
You can set tasks and monitor the step a matter is on with ease.
I used Actionstep in my previous company and it seems pretty good. However, after increasing the price, actionstep has not improved a lot and the billing system is still not work very good.
Improved over time; Covers all requirements; Integrates well with MS Office.
The system is a great concept. Great robust software that, if working properly, would allow practitioners to set up what they want by way of workflows and templates for each practice area.
There are no workable precedents in my field (conveyancing – I also pay $49 for the add on). I found errors in the documents and some documents are out of date (by a number of years - and versions).
The great strength of Actionstep is its flexibility and the ability to be quickly adapted as the business requirements change.
I do not have an 'accounts' menu. The software has bugs and Actionstep are incapable of fixing them.
The search feature is fantastic, I like the website design, I like the customer service.
The only con is the lack of an integration between Actionstep and Adobe software.
I like the ease of use and intuitive format of the software. I have worked in a number of different law firms with a number of different software packages, and Actionstep is by far the best.
Searching for documents is useless. Searching for contacts by employer/place of work is impossible.
The automation is fantastic. Once you learn how to use the triggers and actions effectively you can run a much smoother operation.
Adding things can be difficult, it can be very slow and freeze. It is difficult to load letter heads etc if they are not the selected size.
The features and functionality built in to Actionstep are amazing.
The lack of cohesion between. Actionstep (ie the software provider).
I have found that the combination of file management, ticklers, calendar and ability to operate across the law firm by our users was very helpful.
The overall efficiencies of the product are brilliant. Increasing productivity of fee earners and support staff.
I believe this is one of the best practice management programs available at a reasonable cost.
You can set tasks and monitor the step a matter is on with ease.
I used Actionstep in my previous company and it seems pretty good. However, after increasing the price, actionstep has not improved a lot and the billing system is still not work very good.
Improved over time; Covers all requirements; Integrates well with MS Office.
The system is a great concept. Great robust software that, if working properly, would allow practitioners to set up what they want by way of workflows and templates for each practice area.
There are no workable precedents in my field (conveyancing – I also pay $49 for the add on). I found errors in the documents and some documents are out of date (by a number of years - and versions).
The great strength of Actionstep is its flexibility and the ability to be quickly adapted as the business requirements change.
I do not have an 'accounts' menu. The software has bugs and Actionstep are incapable of fixing them.
The search feature is fantastic, I like the website design, I like the customer service.
The only con is the lack of an integration between Actionstep and Adobe software.
I like the ease of use and intuitive format of the software. I have worked in a number of different law firms with a number of different software packages, and Actionstep is by far the best.
Searching for documents is useless. Searching for contacts by employer/place of work is impossible.
The automation is fantastic. Once you learn how to use the triggers and actions effectively you can run a much smoother operation.
Adding things can be difficult, it can be very slow and freeze. It is difficult to load letter heads etc if they are not the selected size.
The features and functionality built in to Actionstep are amazing.
The lack of cohesion between. Actionstep (ie the software provider).
I have found that the combination of file management, ticklers, calendar and ability to operate across the law firm by our users was very helpful.
The overall efficiencies of the product are brilliant. Increasing productivity of fee earners and support staff.
I believe this is one of the best practice management programs available at a reasonable cost.
You can set tasks and monitor the step a matter is on with ease.
I used Actionstep in my previous company and it seems pretty good. However, after increasing the price, actionstep has not improved a lot and the billing system is still not work very good.
Improved over time; Covers all requirements; Integrates well with MS Office.
Lawcus logo
4.8
50

A new and better way to run your law firm remotely!

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.9
Pros and Cons from Lawcus users   
avatar
+15
This software has been great so far for being able to see the status of my business and helping me stay on top of my work.
Unlike most programs, which are (poor) billing software with other (poor) things built around it, Lawcus is a CRM and Project Management tool.
The customer service is incredibly responsive and helpful. I don't have anything other than great things to say about Lawcus.
There were some functions missing that have since been added.
They are quickly responsive, dedicated to ongoing improvement, and overall incredibly helpful. We highly recommend Lawcus.
The problem with the accounting, we had problem linking with QB but now its fine.
It's modern in function and appearance, fairly easy to use, and the customer support is FANTASTIC. I switched from Clio to this software because I like all the customizations.
But their responsiveness in problem resolution is unparalleled.
We recently switched to Lawcus from another legal software product. We are very happy with the integration and ability to automate tasks.
The ease of use with the product, the fact that it encompasses so many aspects of what we need to do every day while reducing the number of apps in the meantime, make it a fantastic product.
I liked the most that the software is easy to use, and helps you visualize my practice.
Everytime I try something new, I am easily able to figure it out. I am not that tech saavy so its so nice that its so easy.
The software is easy to use and understand. It's flexible and you can create your desired workflows and processes with it.
Best legal management software, especially for your money.
I've searched for a CRM that's easily integrated with law practice management software without a big upfront expenditure. Lawcus has built-in CRM in addition to great reporting and automation.
My overall experience with Lawcus has been great and I anticipate staying with the software for a long time to come.
I love the kanban view of my pipelines, the workflow automations, dynamic merge fields, relationships, tags, intake forms and most of all, lead tracking and the dashboard.
If I could give higher than 5 stars I would. This software does the work of 2-3 software combined and does it well for a very reasonable price.
This software has been great so far for being able to see the status of my business and helping me stay on top of my work.
Unlike most programs, which are (poor) billing software with other (poor) things built around it, Lawcus is a CRM and Project Management tool.
The customer service is incredibly responsive and helpful. I don't have anything other than great things to say about Lawcus.
There were some functions missing that have since been added.
They are quickly responsive, dedicated to ongoing improvement, and overall incredibly helpful. We highly recommend Lawcus.
The problem with the accounting, we had problem linking with QB but now its fine.
It's modern in function and appearance, fairly easy to use, and the customer support is FANTASTIC. I switched from Clio to this software because I like all the customizations.
But their responsiveness in problem resolution is unparalleled.
We recently switched to Lawcus from another legal software product. We are very happy with the integration and ability to automate tasks.
The ease of use with the product, the fact that it encompasses so many aspects of what we need to do every day while reducing the number of apps in the meantime, make it a fantastic product.
I liked the most that the software is easy to use, and helps you visualize my practice.
Everytime I try something new, I am easily able to figure it out. I am not that tech saavy so its so nice that its so easy.
The software is easy to use and understand. It's flexible and you can create your desired workflows and processes with it.
Best legal management software, especially for your money.
I've searched for a CRM that's easily integrated with law practice management software without a big upfront expenditure. Lawcus has built-in CRM in addition to great reporting and automation.
My overall experience with Lawcus has been great and I anticipate staying with the software for a long time to come.
I love the kanban view of my pipelines, the workflow automations, dynamic merge fields, relationships, tags, intake forms and most of all, lead tracking and the dashboard.
If I could give higher than 5 stars I would. This software does the work of 2-3 software combined and does it well for a very reasonable price.
This software has been great so far for being able to see the status of my business and helping me stay on top of my work.
Unlike most programs, which are (poor) billing software with other (poor) things built around it, Lawcus is a CRM and Project Management tool.
The customer service is incredibly responsive and helpful. I don't have anything other than great things to say about Lawcus.
There were some functions missing that have since been added.
They are quickly responsive, dedicated to ongoing improvement, and overall incredibly helpful. We highly recommend Lawcus.
The problem with the accounting, we had problem linking with QB but now its fine.
It's modern in function and appearance, fairly easy to use, and the customer support is FANTASTIC. I switched from Clio to this software because I like all the customizations.
But their responsiveness in problem resolution is unparalleled.
We recently switched to Lawcus from another legal software product. We are very happy with the integration and ability to automate tasks.
The ease of use with the product, the fact that it encompasses so many aspects of what we need to do every day while reducing the number of apps in the meantime, make it a fantastic product.
I liked the most that the software is easy to use, and helps you visualize my practice.
Everytime I try something new, I am easily able to figure it out. I am not that tech saavy so its so nice that its so easy.
The software is easy to use and understand. It's flexible and you can create your desired workflows and processes with it.
Best legal management software, especially for your money.
I've searched for a CRM that's easily integrated with law practice management software without a big upfront expenditure. Lawcus has built-in CRM in addition to great reporting and automation.
My overall experience with Lawcus has been great and I anticipate staying with the software for a long time to come.
I love the kanban view of my pipelines, the workflow automations, dynamic merge fields, relationships, tags, intake forms and most of all, lead tracking and the dashboard.
If I could give higher than 5 stars I would. This software does the work of 2-3 software combined and does it well for a very reasonable price.