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Get Satisfaction Logo

Get Satisfaction

Drive Customer Engagement

(12)

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Get Satisfaction Pricing, Features, Reviews and Alternatives

Get Satisfaction FAQs

Q. What type of pricing plans does Get Satisfaction offer?

Get Satisfaction has the following pricing plans:
Starting from: $39.00/month
Pricing model: Free, Subscription

These products have better value for money


Q. Who are the typical users of Get Satisfaction?

Get Satisfaction has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Get Satisfaction support?

Get Satisfaction supports the following languages:
Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish


Q. Does Get Satisfaction offer an API?

Yes, Get Satisfaction has an API available for use.


Q. What other apps does Get Satisfaction integrate with?

Get Satisfaction integrates with the following applications:
Jira, Salesforce Sales Cloud, Zendesk Suite


Q. What level of support does Get Satisfaction offer?

Get Satisfaction offers the following support options:
FAQs/Forum, Email/Help Desk, Knowledge Base, Chat

Get Satisfaction product overview

Price starts from

39

Per month

What is Get Satisfaction?

<strong>Get Satisfaction</strong> is an easy solution to <strong>build online communities</strong> that enable productive conversations between a company and its customers. More than 70,000 enterprises trust Get Satisfaction and successfully provide a social support experience for their customers, build better products, increase SEO and improve customer loyalty.

Key benefits of using Get Satisfaction

Get Satisfaction helps you with...

- Help desk case deflection
- Increased revenue from existing customers
- Customer satisfaction improvement
- Net Promoter Score increase
- Capture feedback and ideas to enable you to build better products

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Knowledge Base
Chat

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Per month

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Why am I seeing this?

Get Satisfaction pricing information

Value for money

3.0

/5

4

Starting from

39

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Get Satisfaction features

Functionality

3.5

/5

4

Total features

9

7 categories

Most valued features by users

Reporting/Analytics
API
Complaint Monitoring
Content Management
Event Management
Feedback Management
Ideation
Moderation

Get Satisfaction users reviews

Overall Rating

4.3

/5

4

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5.5/10
Rating distribution

5

4

3

2

1

2

1

1

0

0

Common Get Satisfaction comparisons

Get Satisfaction logo
Zendesk Suite logo
Get SatisfactionvsZendesk Suite

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