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Betterez vs Omnitracs Comparison

Overview

Betterez is a flexible reservation and ticketing management platform that is specially designed to cater to the needs of...

Omnitracs is a fleet management solution designed to help transportation businesses manage driver inspections, vehicle navigation,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(14)

5

4

3

2

1

10

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

3.9

(25)

5

4

3

2

1

11

8

2

1

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
73%
would recommend this app

Pros

Now almost 5 years later we are still reaping the benefits of an up to date, supported, and growing reservation system. It has been wonderful to be a part of the development of the Betterez system.
With hassle free reservations and an amazing support staff, YARTS is proud to recommend and partner with Betterez Inc.
I have already recommended them to another operator and will continue to recommend them.

Pros

Omnitracs is very attentive and customer service is excellent. When you are on the road and run into any issues they are quick to help and correct.
Omnitracs is pretty easy to learn to use and the interface between the driver and dispatch is great.
Once you get everything set up like you want it is very useful in your everyday mission.

Cons

We had a previous online reservation system that was costing quite a bit, was confusing to our customers, and was an overall pain to maintain and implement new trips or to revise current trips.
Similar services have tried to convert us over the years to their product, but when stacked up next to Betterez, they’ve all fallen short.
Some changes are slow and others happen like lightening- it makes for a bumpy ride at times, and soft/whiney employees can have a hard time dealing with the changes or lack there of.

Cons

Very Poor problems with equipment never got call back from company.
There are lots of problems with the server and running the reports causing a significant amount of downtime.
The system is completely backwards. So difficult to use along with the online system.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features24
  • API
  • Accounting Integration
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Analytics
  • Barcode Scanning
  • Booking Management
  • Business Analysis
  • Business Intelligence
  • CRM Integration
  • Campaign Management
  • Capacity Management
  • Client Portal
  • Cost Tracking
  • Customer Activity Reporting
  • Customer Profiling
  • Customizable Reporting
  • Customizable Templates
  • Dispatch Management
  • ERP Integration
  • Electronic Data Interchange
  • Employee Management
  • Employee Time Tracking
  • Equipment Maintenance
  • Equipment Tracking
  • Event Scheduling
  • Event Ticketing
  • Exception Reporting
  • Facility Scheduling
  • GPS Integration
  • Gift Card System
  • Inventory Management
  • Job Management
  • Labor Cost Reporting
  • Labor Management
  • Mobile Alerts
  • Mobile Integration
  • Mobile Workforce Control
  • Online Booking Integration
  • Order Management
  • Overtime Tracking
  • Performance Metrics
  • Performance Reports
  • Pipeline Reports
  • Productivity Reporting
  • Profitability Analysis
  • Progress Reports
  • Real Time Analytics
  • Real Time Reporting
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Risk Analytics
  • Route Optimization
  • SMS Integration
  • Sales Analytics
  • Scheduling
  • Self Service Portal
  • Shopping Cart
  • Skills Tracking
  • Status Reporting
  • Status Tracking
  • Support Ticket Management
  • Template Management
  • Territory Management
  • Third Party Integration
  • Visual Analytics
  • Work Order Management
  • Total features48
  • API
  • Accounting Integration
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Analytics
  • Barcode Scanning
  • Booking Management
  • Business Analysis
  • Business Intelligence
  • CRM Integration
  • Campaign Management
  • Capacity Management
  • Client Portal
  • Cost Tracking
  • Customer Activity Reporting
  • Customer Profiling
  • Customizable Reporting
  • Customizable Templates
  • Dispatch Management
  • ERP Integration
  • Electronic Data Interchange
  • Employee Management
  • Employee Time Tracking
  • Equipment Maintenance
  • Equipment Tracking
  • Event Scheduling
  • Event Ticketing
  • Exception Reporting
  • Facility Scheduling
  • GPS Integration
  • Gift Card System
  • Inventory Management
  • Job Management
  • Labor Cost Reporting
  • Labor Management
  • Mobile Alerts
  • Mobile Integration
  • Mobile Workforce Control
  • Online Booking Integration
  • Order Management
  • Overtime Tracking
  • Performance Metrics
  • Performance Reports
  • Pipeline Reports
  • Productivity Reporting
  • Profitability Analysis
  • Progress Reports
  • Real Time Analytics
  • Real Time Reporting
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Risk Analytics
  • Route Optimization
  • SMS Integration
  • Sales Analytics
  • Scheduling
  • Self Service Portal
  • Shopping Cart
  • Skills Tracking
  • Status Reporting
  • Status Tracking
  • Support Ticket Management
  • Template Management
  • Territory Management
  • Third Party Integration
  • Visual Analytics
  • Work Order Management

Integrations

  • Total integrations4
  • Adobe Acrobat Reader DC
  • ArcGIS
  • Authorize.net
  • Box
  • Constant Contact
  • Emma
  • Gmail
  • Google Calendar
  • Google Maps
  • Kindful
  • Laserfiche
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QAlert
  • Salesforce Sales Cloud
  • Stripe
  • Workday HCM
  • Zapier
  • Total integrations1
  • Adobe Acrobat Reader DC
  • ArcGIS
  • Authorize.net
  • Box
  • Constant Contact
  • Emma
  • Gmail
  • Google Calendar
  • Google Maps
  • Kindful
  • Laserfiche
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QAlert
  • Salesforce Sales Cloud
  • Stripe
  • Workday HCM
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Betterez vs. Omnitracs

See how Betterez and Omnitracs stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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