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Betterez vs Samsara Comparison

Overview

Betterez is a flexible reservation and ticketing management platform that is specially designed to cater to the needs of...

Samsara is a fleet operations management platform which helps various industries including transportation, logistics & construction...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(14)

5

4

3

2

1

10

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

133

39

9

6

17

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

Now almost 5 years later we are still reaping the benefits of an up to date, supported, and growing reservation system. It has been wonderful to be a part of the development of the Betterez system.
With hassle free reservations and an amazing support staff, YARTS is proud to recommend and partner with Betterez Inc.
I have already recommended them to another operator and will continue to recommend them.

Pros

The system has so many great features and is very user friendly. Even the drivers who aren't great with electronics are able to use this with ease.
The customer support and ease of use is awesome, they walk you through everything and make sure you understand how to use the software. Like night and day compared to the last company we were with.
The implementation team was amazing and made sure the setup process was very easy. The dashboard of the program is great and the integration with my other favorite software is on point.

Cons

We had a previous online reservation system that was costing quite a bit, was confusing to our customers, and was an overall pain to maintain and implement new trips or to revise current trips.
Similar services have tried to convert us over the years to their product, but when stacked up next to Betterez, they’ve all fallen short.
Some changes are slow and others happen like lightening- it makes for a bumpy ride at times, and soft/whiney employees can have a hard time dealing with the changes or lack there of.

Cons

Samsara is such a value additive software, that it dampens my frustration with the many bugs and problems evident in rushed development and poor testing for certain features.
I can see at a glance where our equipment is and when it moves, whereas before we had to rely on eyes in the field and calling around. Samsara solves this problem by taking out the human error.
With having to switch back and forth, I sometimes get a little lost and it takes clicking around a lot before I figure it out.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features24
  • API
  • Activity Dashboard
  • Barcode Scanning
  • Booking Management
  • Business Intelligence
  • Campaign Management
  • Capacity Management
  • Certification Management
  • Client Portal
  • Communication Management
  • Compliance Management
  • Customer Activity Reporting
  • Customer Profiling
  • Data Visualization
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Employee Management
  • Event Scheduling
  • Event Ticketing
  • Facility Scheduling
  • GPS
  • Gift Card System
  • History Tracking
  • Incident Management
  • Inventory Management
  • Location Tracking
  • Maintenance Scheduling
  • Monitoring
  • Online Booking Integration
  • Payroll Integration
  • Progress Tracking
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Updates
  • Records Management
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Route Management
  • Route Optimization
  • Sales Analytics
  • Search Functionality
  • Self Service Portal
  • Shopping Cart
  • Support Ticket Management
  • Tagging
  • Third Party Integration
  • Trend Analysis
  • Visual Analytics
  • Total features28
  • API
  • Activity Dashboard
  • Barcode Scanning
  • Booking Management
  • Business Intelligence
  • Campaign Management
  • Capacity Management
  • Certification Management
  • Client Portal
  • Communication Management
  • Compliance Management
  • Customer Activity Reporting
  • Customer Profiling
  • Data Visualization
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Employee Management
  • Event Scheduling
  • Event Ticketing
  • Facility Scheduling
  • GPS
  • Gift Card System
  • History Tracking
  • Incident Management
  • Inventory Management
  • Location Tracking
  • Maintenance Scheduling
  • Monitoring
  • Online Booking Integration
  • Payroll Integration
  • Progress Tracking
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Updates
  • Records Management
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Route Management
  • Route Optimization
  • Sales Analytics
  • Search Functionality
  • Self Service Portal
  • Shopping Cart
  • Support Ticket Management
  • Tagging
  • Third Party Integration
  • Trend Analysis
  • Visual Analytics

Integrations

  • Total integrations4
  • Adobe Acrobat Reader DC
  • ArcGIS
  • Authorize.net
  • Box
  • Constant Contact
  • Emma
  • Gmail
  • Google Calendar
  • Google Maps
  • Kindful
  • Laserfiche
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QAlert
  • Salesforce Sales Cloud
  • Stripe
  • Workday HCM
  • Zapier
  • Total integrations3
  • Adobe Acrobat Reader DC
  • ArcGIS
  • Authorize.net
  • Box
  • Constant Contact
  • Emma
  • Gmail
  • Google Calendar
  • Google Maps
  • Kindful
  • Laserfiche
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QAlert
  • Salesforce Sales Cloud
  • Stripe
  • Workday HCM
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Betterez vs. Samsara

See how Betterez and Samsara stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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