Cartegraph Features

Cartegraph

Manage every asset: indoors, outdoors, above and below.

4.9/5 (20 reviews)

Competitor Feature Comparison

"What If" Scenarios
API
Access Controls/Permissions
Accounting Integration
Action Management
Activity Dashboard
Activity Tracking
Alerts/Notifications
Analytics/ROI Tracking
Application Management
Appointment Scheduling
Assessment Management
Asset Accounting
Asset Lifecycle Management
Asset Tracking
Assignment Management
Audit Management
Audit Trail
Barcode / Ticket Scanning
Barcoding/RFID
Bid Management
Billing & Invoicing
Budgeting/Forecasting
CMMS
CRM
Calendar Management
Calibration Management
Code Enforcement
Collaboration Tools
Commercial Properties
Communication Management
Compliance Management
Configurable Workflow
Contract/License Management
Cost Estimating
Cost Tracking
Customer Database
Customer Service Analytics
Customizable Fields
Customizable Reports
Data Capture and Transfer
Data Import/Export
Data Mapping
Database Support
Depreciation Management
Digital Signature
Dispatch Management
Disposal Management
Document Automation
Document Management
Document Storage
Drag & Drop
Electronic Signature
Email Management
Engagement Tracking
Equipment Maintenance
Equipment Management
Equipment Tracking
Facility Management
Fixed Asset Management
For Mechanical Equipment
For Schools
Fuel Tracking
GPS
Geographic Maps
Geolocation
Heatmaps
Historical Reporting
IT Asset Tracking
Incident Management
Inspection Management
Inventory Control
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Job Costing
Job Management
Job Tracking
Key & Lock Management
Labor Cost Reporting
Labor Forecasting
Lease Management
Location Tracking
Maintenance Management
Maintenance Scheduling
Microsoft Outlook Integration
Mobile Access
Mobile Alerts
Mobile Signature Capture
Mobile Workforce Control
Monitoring
Multi-Department/Project
Multi-Location
Multiple Projects
Parts Management
Performance Management
Planning Tools
Predictive Analytics
Predictive Maintenance
Preventive Maintenance
Prioritization
Progress Tracking
Project Accounting
Project Estimating
Project Management
Project Planning
Project Time Tracking
Project Tracking
Project Workflow
Projections
Property Database
Purchase Order Management
Purchasing & Receiving
Quotes/Estimates
Ratings / Reviews
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Updates
Recurring Appointments
Recurring Tasks
Reminders
Remote Access/Control
Repair Tracking
Reporting/Analytics
Request Assignment
Residential Properties
Resource Management
Route Optimization
Routing
Rules-Based Workflow
SMS Messaging
Scenario Planning
Scheduling
Service History
Service Request Management
Social Media Integration
Space Management
Strategic Planning
Task Management
Task Planning
Task Progress Tracking
Task Scheduling
Technician Management
Third Party Integrations
Tire Management
Usage Tracking/Analytics
Utility Billing
Vehicle Information
Vendor Management
Warranty Tracking
Water
Website Integration
Work History
Work Order Creation
Work Order Management
Workflow Management
Workforce Management
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"What If" Scenarios
API
Access Controls/Permissions
Accounting Integration
Action Management
Activity Dashboard
Activity Tracking
Alerts/Notifications
Analytics/ROI Tracking
Application Management
Appointment Scheduling
Assessment Management
Asset Accounting
Asset Lifecycle Management
Asset Tracking
Assignment Management
Audit Management
Audit Trail
Barcode / Ticket Scanning
Barcoding/RFID
Bid Management
Billing & Invoicing
Budgeting/Forecasting
CMMS
CRM
Calendar Management
Calibration Management
Code Enforcement
Collaboration Tools
Commercial Properties
Communication Management
Compliance Management
Configurable Workflow
Contract/License Management
Cost Estimating
Cost Tracking
Customer Database
Customer Service Analytics
Customizable Fields
Customizable Reports
Data Capture and Transfer
Data Import/Export
Data Mapping
Database Support
Depreciation Management
Digital Signature
Dispatch Management
Disposal Management
Document Automation
Document Management
Document Storage
Drag & Drop
Electronic Signature
Email Management
Engagement Tracking
Equipment Maintenance
Equipment Management
Equipment Tracking
Facility Management
Fixed Asset Management
For Mechanical Equipment
For Schools
Fuel Tracking
GPS
Geographic Maps
Geolocation
Heatmaps
Historical Reporting
IT Asset Tracking
Incident Management
Inspection Management
Inventory Control
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Job Costing
Job Management
Job Tracking
Key & Lock Management
Labor Cost Reporting
Labor Forecasting
Lease Management
Location Tracking
Maintenance Management
Maintenance Scheduling
Microsoft Outlook Integration
Mobile Access
Mobile Alerts
Mobile Signature Capture
Mobile Workforce Control
Monitoring
Multi-Department/Project
Multi-Location
Multiple Projects
Parts Management
Performance Management
Planning Tools
Predictive Analytics
Predictive Maintenance
Preventive Maintenance
Prioritization
Progress Tracking
Project Accounting
Project Estimating
Project Management
Project Planning
Project Time Tracking
Project Tracking
Project Workflow
Projections
Property Database
Purchase Order Management
Purchasing & Receiving
Quotes/Estimates
Ratings / Reviews
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Updates
Recurring Appointments
Recurring Tasks
Reminders
Remote Access/Control
Repair Tracking
Reporting/Analytics
Request Assignment
Residential Properties
Resource Management
Route Optimization
Routing
Rules-Based Workflow
SMS Messaging
Scenario Planning
Scheduling
Service History
Service Request Management
Social Media Integration
Space Management
Strategic Planning
Task Management
Task Planning
Task Progress Tracking
Task Scheduling
Technician Management
Third Party Integrations
Tire Management
Usage Tracking/Analytics
Utility Billing
Vehicle Information
Vendor Management
Warranty Tracking
Water
Website Integration
Work History
Work Order Creation
Work Order Management
Workflow Management
Workforce Management
Visit WebsiteCompare App
"What If" Scenarios
API
Access Controls/Permissions
Accounting Integration
Action Management
Activity Dashboard
Activity Tracking
Alerts/Notifications
Analytics/ROI Tracking
Application Management
Appointment Scheduling
Assessment Management
Asset Accounting
Asset Lifecycle Management
Asset Tracking
Assignment Management
Audit Management
Audit Trail
Barcode / Ticket Scanning
Barcoding/RFID
Bid Management
Billing & Invoicing
Budgeting/Forecasting
CMMS
CRM
Calendar Management
Calibration Management
Code Enforcement
Collaboration Tools
Commercial Properties
Communication Management
Compliance Management
Configurable Workflow
Contract/License Management
Cost Estimating
Cost Tracking
Customer Database
Customer Service Analytics
Customizable Fields
Customizable Reports
Data Capture and Transfer
Data Import/Export
Data Mapping
Database Support
Depreciation Management
Digital Signature
Dispatch Management
Disposal Management
Document Automation
Document Management
Document Storage
Drag & Drop
Electronic Signature
Email Management
Engagement Tracking
Equipment Maintenance
Equipment Management
Equipment Tracking
Facility Management
Fixed Asset Management
For Mechanical Equipment
For Schools
Fuel Tracking
GPS
Geographic Maps
Geolocation
Heatmaps
Historical Reporting
IT Asset Tracking
Incident Management
Inspection Management
Inventory Control
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Job Costing
Job Management
Job Tracking
Key & Lock Management
Labor Cost Reporting
Labor Forecasting
Lease Management
Location Tracking
Maintenance Management
Maintenance Scheduling
Microsoft Outlook Integration
Mobile Access
Mobile Alerts
Mobile Signature Capture
Mobile Workforce Control
Monitoring
Multi-Department/Project
Multi-Location
Multiple Projects
Parts Management
Performance Management
Planning Tools
Predictive Analytics
Predictive Maintenance
Preventive Maintenance
Prioritization
Progress Tracking
Project Accounting
Project Estimating
Project Management
Project Planning
Project Time Tracking
Project Tracking
Project Workflow
Projections
Property Database
Purchase Order Management
Purchasing & Receiving
Quotes/Estimates
Ratings / Reviews
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Updates
Recurring Appointments
Recurring Tasks
Reminders
Remote Access/Control
Repair Tracking
Reporting/Analytics
Request Assignment
Residential Properties
Resource Management
Route Optimization
Routing
Rules-Based Workflow
SMS Messaging
Scenario Planning
Scheduling
Service History
Service Request Management
Social Media Integration
Space Management
Strategic Planning
Task Management
Task Planning
Task Progress Tracking
Task Scheduling
Technician Management
Third Party Integrations
Tire Management
Usage Tracking/Analytics
Utility Billing
Vehicle Information
Vendor Management
Warranty Tracking
Water
Website Integration
Work History
Work Order Creation
Work Order Management
Workflow Management
Workforce Management
Visit WebsiteCompare App

Mobile apps

iOS App


19 reviews

Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


12 reviews

Cartegraph Feature Reviews

20 reviewers had the following to say about Cartegraph's features:

Chet H.

Easy to use, flexible and GIS based maintenance and operations management system

2020-12-23

We now track all of our service requests in a single system, are setting service levels and tracking our performance, and have been able to schedule almost all of our preventive maintenance programs in one system.

Pros

Cartegraph OMS is easily one of the most user friendly CMMS/Service request/work order systems on the market.

Cons

If you're looking for a system to meet all of your asset management needs, and work mostly with vertical assets in a 3D environment, you may not find everything you're looking for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tom M.

Cartegraph and Trees

2021-01-05

This program has worked out great for us and continues to help us communicate our story.

Pros

Using this as a tree inventory is outstanding and very adaptable.

Cons

Although reporting is very customizable, it can be quite cumbersome depending how deep you want to find information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joe T.

Excellent GIS-integrated Work Management Platform

2021-02-26

We are using Cartegraph to empower data collection and work management across three departments: Road & Bridge, Facilities Management, and Waste Compliance. We continue to see more potential applications of their software platform.

Pros

Cartegraph continues to improve their mobile and web-based software based on community feedback, and their support is top notch.

Cons

Cartegraph is GIS integrated, but not as GIS-centric as it could be. Storing more of the data directly in GIS and enabling collection and manipulation from the GIS side would be a useful improvement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joshua M.

City of Helotes

2021-03-03

Good, the system is great and the support team has always been extremely helpful.

Pros

Also, Asset management and work flow features have been extremely helpful for the City.

Cons

Sometimes getting the scenario builder portion to function the way I want is difficult. Getting the different appreciation impacts just right so the system can differentiate between maintenance activates is a complicated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Leah J.

Asset & Operations Management made easy and, dare I say, fun

2021-01-06

Since working with Cartegraph OMS, the City of Arlington has increased staff productivity by automating workflows for field techs, preventing wasted time in duplicated efforts, and making data easily accessible and digestible for decision makers.

Pros

It allows you setup automated workflow processes through triggers that are followed by actions to create more effective, accurate, & efficient system.

Cons

The Cartegraph Team is always taking suggestions through their Ideas Portal and working on ways to improve the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike S.

Decisions don't happen without good data

2021-01-11

Customer Service with Cartegraph is very good, and they are just as invested in your success as you are.

Pros

Success with asset management starts with good data in the field, and only with that clean data, can admin successfully evaluate programs and changes.

Cons

This is probably true of any asset management software, it won't run itself.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Steve F.

Endless Possibilities

2021-01-06

We were able to work in a single system to track all resident requests, track all costs associated with the work we were doing, and manage all assets.

Pros

The reporting and dashboard features are tremendous at taking raw data and putting into a customizable and usable depiction of work performed.

Cons

Even at that point, Fleet was not accessible through the mobile solutions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Neville S.

Mobile platform is good, some features are missing

2021-01-15

Pros

Assignments for maintenance crews are readily accessible in the field and receive tasks instantly from supervisors and administrators. The dashboard and reports help us know at any given time where we are in terms of our short-term and long-term targets.

Cons

When selecting multiple tasks to review, you have to open up each one individually.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Tim B.

A place for everything

2021-03-19

With the mobile functionality of Cartegraph we were able to put these records and plans in the hands of our fiels staff.

Pros

Being able to document what is being done as it is being done is fantastic.

Cons

As a Cartegraph Administrator in training I found email response from support to be informative and accurate but slow. Also using Cartegraph Campus (the searchable help section) only yeilds accurate results about 50 percent of the time.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
John J.

CARTEGRAPH REVIEW

2021-02-26

It's made tracking resources, and costs associated with the upkeep of our facilities, much easier and more detailed.

Pros

There are so many things I like about this software, that it's hard to pick what I like best. I guess my favorite would be using tools like the record filter, or automation manager, to simplify the process of entering information for the crews out in the field.

Cons

Reporting can sometimes be a bit complicated and kind of a "trial and error process", but it gets easier with time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeremy R.

CG Review

2021-02-23

They are the best in breed when it comes to work/asset software.

Pros

Resolves cases as soon as possible.

Cons

System is customizable, and can be overdone is not careful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Natalia F.

I didn't start out with Cartegraph, but I got here as soon as I could!

2021-03-03

It is easy to create a locally stored asset recordset (feature class) along with the needed attributes structure (schema), something that would be maintained solely out of Cartegraph.

Pros

Everything has been thought of, even something as simple as customizable asset detail layouts that are a vital first step to data quality, as well as the driver behind the simplified end user interfaces.

Cons

The only thing I could possibly add is that the Reporting module is a little too complicated and is unlikely to be fully utilized by all the users in the organization.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Debbie G.

Cartegraph Review

2021-04-01

However, with the use that we have had with it, we have improved tracking of vehicle maintenance costs and are implementing other maintenance tracking to assist with budgeting.

Pros

The asset component is very beneficial to track tasks and maintenance.

Cons

The most frustrating thing that continues to be a headache is the integration with our public facing work order software, Accela.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Michele A.

Flexible Software That Provides Thorough Data

2021-03-01

I have worked in the computer field for roughly 20 years and I have dealt with many different software companies.

Pros

With these options, you are given able to input more thorough data for reports.

Cons

Most all of my users are not able to make their own reports due to how difficult they are to build.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Matthew J.

Cartegraph Use at City of Pittsburgh

2021-01-12

Pros

This in addition to their intuitive user interface for desktop/mobile users that allows us to capture detail information about costs, conditions, and work performed on our city's assets and amenities.

Cons

Cartegraph allows for a lot of customization and, as a result, we've built a lot of different custom processes and workflows into the system such as a very detailed inventory system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jacob B.

If you can imagine it Cartegraph can do it!

2020-09-04

Pros

I like the automation and custom reporting this software provided out of the box.

Cons

I do not dislike anything about this software.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Nadine B.

Cartegraph Is The Best Asset Management Software

2021-01-10

Pros

The automation allows us to automate workflows. The Senator Builder feature allows us to build data drive budgets and capital plans.

Cons

I like everything about this software. I can't think of anything I like the least.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Timothy B.

Easy To Use!

2021-03-30

We hope to use more functionality such as dashboards and scenario builder.

Pros

I like that Cartegraph is a web-based software that does not require the need to set up or maintain a database in the backend.

Cons

The automations are not easy to use for someone who may not have experience with programming language.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Carol C.

K12 Facilities Department loves InVisionFM

2021-04-15

Great customer service. Very responsive with issues and responding to our needs.

Pros

Ease of use. available to use on computer, tablet or phone so our staff in the field can use it when needed. Customizable to our needs

Cons

Not being able to easily add new users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Daniel J.

Wonderful Product

2020-12-07

Great! Not only is their product great, so are their employees.

Pros

The software is user friendly and also offers a great mobile application for field use.

Cons

No cons come to mind. The platform is great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more