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FAMCare vs AWARDS Comparison

Overview

FAMCare is a web-based case management software for non-profit organizations, government bodies and human services agencies

Electronic documentation software for I/DD and behavioral health service providers. We offer case management, client tracking,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10000.00/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$2000.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

(15)

5

4

3

2

1

8

5

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.5

(32)

5

4

3

2

1

17

13

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It is user friendly and has scanning capabilities. It has the ability to create reports as well that are user friendly.
We highly recommend this software to anyone. We also highly recommend Kathryn Barney, who has been extremely helpful.
The staff at Global Vision Technologies have been extremely helpful and supportive throughout the process to set-up.

Pros

I have had the pleasure of working with AWARDS since 2009 and any time an agency had to undergo the process of selection of an EHR, AWARDS was what was selected. It's the best bang for your buck.
Everything we need to provide services is easily in one place. We have successfully used Awards in various applications and it has been successful with each.
There are customizations that you can create for your own purposes. The team is easy to speak with and I appreciate that they really have a focus on quality.

Cons

When I have needed immediate data because a funder was requesting it, or there was an emergency of some sort, GVT staff assisted me instantly.
In those cases, we do have to resort to paper documents. Currently, I am not aware of any offline components that can upload to FAMCare when internet connectivity is reestablished.
This would avoid the need to search an older client and then open the demographic page to then open an old treatment plan or discharge summary.

Cons

The inability to have interoperability with the NJ Depart of Human Services Department of Developmental Disabilities, and more specifically with the iRecord system.
All items related, no need to enter the same information twice for a client. Billing integration saves you time and money while reducing errors and increasing revenue.
Having to constantly use backdating is a bit annoying but that may be part of our individual account, I'm not sure as I'm not an administrator for it.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features23
  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Alerts / Escalation
  • Assessment Management
  • Auditing
  • Automated Scheduling
  • Automatic Backup
  • Billing & Invoicing
  • Business Intelligence
  • Calendar Management
  • Case Management
  • Claims Management
  • Client Management
  • Clock In / Out
  • Compliance Management
  • Contact Database
  • Contact History
  • Contact Management
  • Cost Tracking
  • Custom Forms
  • Customizable Reporting
  • Data Import/Export
  • Document Management
  • Employee Database
  • Employee Management
  • Employee Time Tracking
  • Event Logs
  • Event Scheduling
  • Event Tracking
  • Help Desk Management
  • Human Resource Integration
  • Incident Management
  • Knowledge Base Management
  • Learning Management
  • Multi-Location
  • Password Management
  • Payroll Management
  • Progress Reports
  • Project Workflow
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Salary History
  • Scheduling
  • Search Functionality
  • Secure Data Storage
  • Task Management
  • Task Scheduling
  • Time Off Requests
  • Training Management
  • Training Record Management
  • Workflow Management
  • Total features40
  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Alerts / Escalation
  • Assessment Management
  • Auditing
  • Automated Scheduling
  • Automatic Backup
  • Billing & Invoicing
  • Business Intelligence
  • Calendar Management
  • Case Management
  • Claims Management
  • Client Management
  • Clock In / Out
  • Compliance Management
  • Contact Database
  • Contact History
  • Contact Management
  • Cost Tracking
  • Custom Forms
  • Customizable Reporting
  • Data Import/Export
  • Document Management
  • Employee Database
  • Employee Management
  • Employee Time Tracking
  • Event Logs
  • Event Scheduling
  • Event Tracking
  • Help Desk Management
  • Human Resource Integration
  • Incident Management
  • Knowledge Base Management
  • Learning Management
  • Multi-Location
  • Password Management
  • Payroll Management
  • Progress Reports
  • Project Workflow
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Salary History
  • Scheduling
  • Search Functionality
  • Secure Data Storage
  • Task Management
  • Task Scheduling
  • Time Off Requests
  • Training Management
  • Training Record Management
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Adobe Acrobat Reader DC
  • Anedot
  • ArcGIS
  • Authorize.net
  • Box
  • Constant Contact
  • Emma
  • Gmail
  • Google Calendar
  • Google Maps
  • Kindful
  • Laserfiche
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QAlert
  • Salesforce Sales Cloud
  • Stripe
  • Zapier
  • Total integrationsN/A
  • Adobe Acrobat Reader DC
  • Anedot
  • ArcGIS
  • Authorize.net
  • Box
  • Constant Contact
  • Emma
  • Gmail
  • Google Calendar
  • Google Maps
  • Kindful
  • Laserfiche
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QAlert
  • Salesforce Sales Cloud
  • Stripe
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

FAMCare vs. AWARDS

See how FAMCare and AWARDS stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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