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FAMCare vs Penelope Comparison

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Overview

FAMCare is a web-based case management software for non-profit organizations, government bodies and human services agencies

Penelope by Athena Software is cloud-based case management software for human services and nonprofits. Ours is a secure and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

7500

/yryear
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

5

4

3

2

1

8

5

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.3

5

4

3

2

1

36

29

2

4

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

Our employees are out in the field most of the time so to be able to access the system from anywhere is awesome. The following aspects of FAMCARE are what make it great.

HL

Heather L.

It is user friendly and has scanning capabilities. It has the ability to create reports as well that are user friendly.

MT

Monique T.

FAMCare is the best system I have seen in regard to maintaining records for Foster Care, Residential Care and other community support programs that we operate.

TY

Todd Y.

Pros

Overall the staff at Penelope is helpful and knowledgeable. Penelope is pretty expensive compared to many other databases and the software does offer a good bit to help compensate for the cost.

BK

Beth K.

Overall, Penelope has been a great asset to our organization. It has helped to gather our data into one secure location for all staff to access.

EM

Elena M.

Our trainer has been very responsive when we have questions and need further direction. I am very excited to finish the production side of our project and to start using the program.

TS

Tara S.

Cons

In those cases, we do have to resort to paper documents. Currently, I am not aware of any offline components that can upload to FAMCare when internet connectivity is reestablished.

TD

Travis D.

This would avoid the need to search an older client and then open the demographic page to then open an old treatment plan or discharge summary.

KF

Kathy F.

FAMCare is solely web-based which means that an internet connection is required. While most of the clients we serve have cell service in their area, we have a few that have little to no service.

TD

Travis D.

Cons

This software is not intuitive. It could be the way the administrator had it set up but it was extremely frustrating and confusing to use -- even after years of using it.

SS

Stephanie S.

Her presentations were very monotone & quite boring. We found ourselves drifting away from the meeting.

TB

Trish B.

You are not able to delete errors so you are left with a lot of extra entries that make certain parts busy and confusing.

NA

Nicole A.

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features69
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Assessment Notes
  • Attendance Management
  • Audit Management
  • Authorization Tracking
  • Billing & Invoicing
  • Calendar Management
  • Candidate Profiles
  • Case List Management
  • Case Management
  • Case Notes
  • Certification & Licensing
  • Charting
  • Child Welfare Management
  • Claims Management
  • Client Chart Audit Tools
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • E-Prescribing
  • EDI
  • Electronic Payments
  • Electronic Signature
  • Eligibility Verification
  • Email Alerts
  • Employee Management
  • For Mental/Behavioral Health Practices
  • Forms Management
  • Goal Setting / Tracking
  • Graphical Data Presentation
  • Group Notes
  • HIPAA Compliant
  • Initial Assessments
  • Invoice Management
  • Level of Care Evaluation
  • Medical Billing
  • Medical History Records
  • Monitoring
  • Multi-Location
  • Multi-Provider Practice
  • Patient Management
  • Patient Records Management
  • Payment Processing
  • Program Management
  • Progress Reports
  • Progress Tracking
  • Real Time Reporting
  • Records Management
  • Referral Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Self Payment
  • Self Service Portal
  • Task Management
  • Task Scheduling
  • Team Notes
  • Template Management
  • Third Party Integrations
  • Time Tracking
  • Training Management
  • Treatment Planning
  • Utilization Reporting
  • Volunteer Management
  • Wait List Management
  • Workflow Management
  • Total features86
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Assessment Notes
  • Attendance Management
  • Audit Management
  • Authorization Tracking
  • Billing & Invoicing
  • Calendar Management
  • Candidate Profiles
  • Case List Management
  • Case Management
  • Case Notes
  • Certification & Licensing
  • Charting
  • Child Welfare Management
  • Claims Management
  • Client Chart Audit Tools
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • E-Prescribing
  • EDI
  • Electronic Payments
  • Electronic Signature
  • Eligibility Verification
  • Email Alerts
  • Employee Management
  • For Mental/Behavioral Health Practices
  • Forms Management
  • Goal Setting / Tracking
  • Graphical Data Presentation
  • Group Notes
  • HIPAA Compliant
  • Initial Assessments
  • Invoice Management
  • Level of Care Evaluation
  • Medical Billing
  • Medical History Records
  • Monitoring
  • Multi-Location
  • Multi-Provider Practice
  • Patient Management
  • Patient Records Management
  • Payment Processing
  • Program Management
  • Progress Reports
  • Progress Tracking
  • Real Time Reporting
  • Records Management
  • Referral Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Self Payment
  • Self Service Portal
  • Task Management
  • Task Scheduling
  • Team Notes
  • Template Management
  • Third Party Integrations
  • Time Tracking
  • Training Management
  • Treatment Planning
  • Utilization Reporting
  • Volunteer Management
  • Wait List Management
  • Workflow Management

Integrations

  • Total integrationsN/A
  • ArcGIS
  • Authorize.net
  • Box
  • Constant Contact
  • Emma
  • Gmail
  • Google Calendar
  • Google Maps
  • Kindful
  • Laserfiche
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Word
  • NationBuilder
  • PayPal
  • QAlert
  • Salesforce Sales Cloud
  • Workday HCM
  • Zapier
  • Total integrations1
  • ArcGIS
  • Authorize.net
  • Box
  • Constant Contact
  • Emma
  • Gmail
  • Google Calendar
  • Google Maps
  • Kindful
  • Laserfiche
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Word
  • NationBuilder
  • PayPal
  • QAlert
  • Salesforce Sales Cloud
  • Workday HCM
  • Zapier