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FAMCare vs Vozy Comparison

Overview

FAMCare is a web-based case management software for non-profit organizations, government bodies and human services agencies

Vozy transforms the way companies interact with customers through voice assistants and conversational AI.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10000/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

(15)

5

4

3

2

1

8

5

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

5.0

(2)

5

4

3

2

1

2

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It is user friendly and has scanning capabilities. It has the ability to create reports as well that are user friendly.
We highly recommend this software to anyone. We also highly recommend Kathryn Barney, who has been extremely helpful.
The staff at Global Vision Technologies have been extremely helpful and supportive throughout the process to set-up.

Pros

Not enoughreviews yet

Cons

In those cases, we do have to resort to paper documents. Currently, I am not aware of any offline components that can upload to FAMCare when internet connectivity is reestablished.
This would avoid the need to search an older client and then open the demographic page to then open an old treatment plan or discharge summary.
FAMCare is solely web-based which means that an internet connection is required. While most of the clients we serve have cell service in their area, we have a few that have little to no service.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review9 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features57
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Alerts / Escalation
  • Appointment Scheduling
  • Assessment Management
  • Assessment Notes
  • Audit Management
  • Authorization Tracking
  • Auto-Responders
  • Automatic Backup
  • Automatic Call Distribution
  • Billing & Invoicing
  • Biometrics
  • CRM
  • Calendar Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Candidate Profiles
  • Case List Management
  • Case Management
  • Certification & Licensing
  • Chat/Messaging
  • Chatbot
  • Child Welfare Management
  • Client Chart Audit Tools
  • Client Management
  • Communication Management
  • Computer Telephony Integration
  • Conversion Rate Optimization
  • Cost Tracking
  • Customizable Branding
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • EDI
  • Eligibility Verification
  • Event Tracking
  • For Healthcare
  • Graphical Data Presentation
  • Group Notes
  • HIPAA Compliant
  • Help Desk Management
  • IVR / Voice Recognition
  • Incident Management
  • Intent Recognition
  • Knowledge Base Management
  • Lead Management
  • Learning Management
  • Level of Care Evaluation
  • Live Chat
  • Machine Learning
  • Medical History Records
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Natural Language Processing
  • Patient Management
  • Patient Records Management
  • Payment Processing
  • Personalization
  • Process/Workflow Automation
  • Project Workflow
  • Queue Management
  • Referral Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Scheduling
  • Secure Data Storage
  • Self Payment
  • Speech Recognition
  • Task Management
  • Team Notes
  • Text to Speech
  • Time Tracking
  • Training Management
  • Treatment Planning
  • Utilization Reporting
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Voice Mail
  • Wait List Management
  • eCommerce Management
  • Total features36
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Alerts / Escalation
  • Appointment Scheduling
  • Assessment Management
  • Assessment Notes
  • Audit Management
  • Authorization Tracking
  • Auto-Responders
  • Automatic Backup
  • Automatic Call Distribution
  • Billing & Invoicing
  • Biometrics
  • CRM
  • Calendar Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Candidate Profiles
  • Case List Management
  • Case Management
  • Certification & Licensing
  • Chat/Messaging
  • Chatbot
  • Child Welfare Management
  • Client Chart Audit Tools
  • Client Management
  • Communication Management
  • Computer Telephony Integration
  • Conversion Rate Optimization
  • Cost Tracking
  • Customizable Branding
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • EDI
  • Eligibility Verification
  • Event Tracking
  • For Healthcare
  • Graphical Data Presentation
  • Group Notes
  • HIPAA Compliant
  • Help Desk Management
  • IVR / Voice Recognition
  • Incident Management
  • Intent Recognition
  • Knowledge Base Management
  • Lead Management
  • Learning Management
  • Level of Care Evaluation
  • Live Chat
  • Machine Learning
  • Medical History Records
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Natural Language Processing
  • Patient Management
  • Patient Records Management
  • Payment Processing
  • Personalization
  • Process/Workflow Automation
  • Project Workflow
  • Queue Management
  • Referral Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Scheduling
  • Secure Data Storage
  • Self Payment
  • Speech Recognition
  • Task Management
  • Team Notes
  • Text to Speech
  • Time Tracking
  • Training Management
  • Treatment Planning
  • Utilization Reporting
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Voice Mail
  • Wait List Management
  • eCommerce Management

Integrations

  • Total integrationsN/A
  • ArcGIS
  • Authorize.net
  • Box
  • Constant Contact
  • Emma
  • Gmail
  • Google Calendar
  • Google Maps
  • Kindful
  • Laserfiche
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QAlert
  • Salesforce App Cloud
  • Salesforce Sales Cloud
  • Stripe
  • Tableau
  • Workday HCM
  • Total integrations11
  • ArcGIS
  • Authorize.net
  • Box
  • Constant Contact
  • Emma
  • Gmail
  • Google Calendar
  • Google Maps
  • Kindful
  • Laserfiche
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QAlert
  • Salesforce App Cloud
  • Salesforce Sales Cloud
  • Stripe
  • Tableau
  • Workday HCM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

FAMCare vs. Vozy

See how FAMCare and Vozy stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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