FAMCare Features List

FAMCare Reviews

FAMCare

Case management software for non-profits & government bodies

4.42/5 (12 reviews)
238

FAMCare Feature Summary

  • Case management
  • Case alerts & notifications
  • Automatic reminders
  • Workflow processor
  • Advanced data analytics
  • Automatic backup
  • Custom reports
  • Import data
  • Interactive dashboard
  • Referral management
  • Learning management
  • Knowledge base
  • Cost tracking
  • Dynamic calendar
  • Incident report management
  • Assessment management
  • Secure data centers
  • Event tracking
  • 128-bit encryption & secure data centers

Government & Social Services Feature Comparison

Most popular features of all Government & Social Services apps

API (3 other apps)
Activity Dashboard (5 other apps)
Administrative Reporting (2 other apps)
Alerts / Escalation (3 other apps)
Assessment Management (3 other apps)
Billing & Invoicing (4 other apps)
Case Management (6 other apps)
Client Portal (3 other apps)
Collaboration Tools (3 other apps)
Contact Database (4 other apps)
Custom User Interface (2 other apps)
Customizable Reporting (6 other apps)
Geographic Maps (5 other apps)
Incident Management (3 other apps)
Monitoring (4 other apps)
Receiving (3 other apps)
Remote Access (2 other apps)
SSL Security (4 other apps)
Status Reporting (4 other apps)
Workflow Management (5 other apps)

FAMCare Feature Reviews

11 reviewers had the following to say about FAMCare's features:

Louise Angermann

FAMCare is Wonderful!

2013-05-16

I would highly recommend FAMCare to anyone looking for an easily customizable case management database.

Pros

FAMCare is easy to use, easy to customize, easy to implement, easy to train on, and the customer service is phenomenal.

Cons

I can't really think of any. So far, our entire experience with FAMCare has been great.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Travis Dillard

Adaptable and Versatile for Business Practices

2017-12-07

Pros

FAMCare is efficient in data collection, reporting, and case management. The software has enabled our agency to go from paper files and documentation to electronic.

Cons

In those cases, we do have to resort to paper documents.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Global Vision Technologies


Travis - thank you for your feedback. It is very much appreciated. Regarding offline components - we have created a few forms for clients that have helped in this regard. In most cases they were tied to case notes and basic demographic. As a custom project - we can tailor forms to work in an offline setting which would sync to FAMCare once an Internet connection was established.

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Karen Brown

Marygrove FamCare

2013-05-10

Provide the option to transfer case notes or information to the treatment plan.

Pros

The pros are having everything at my fingertips, including: medications, incident reports, daily logs, etc; quick communication, ability to have overall communication with different team members.

Cons

Documents do not have smooth transitioning, font is too small, documents merge if you have more than one open. Manuevering between several pages to edit a treatment plan. Notes are not transferrable to treatment plans.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Global Vision Technologies


Thank you for your comments. As your Treatment plan is a customized form - we can work with you to tailor it further - if you desire. We always listen to quality feedback and suggestions by our user community. Our goal is to make FAMCare the most effective case management tool available for caseworkers and directors. We will be reviewing your topics and will consider them for R&D during our next planning sessions."

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Kathy Fowler

Review

2013-04-25

I would like to see a way for the client search page to have the same icon to quickly search for forms as the dashboard client case load does.

Pros

FamCare has increased our ability to centralize our information and provide a clear documentation and data system.

Cons

At times Famcare is challenging to configure reports for our needs.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Global Vision Technologies


Thank you for taking the time to provide feedback for our software and team. We have had the opportunity to work alongside a number of customers through the sometimes challenging process of transferring data from an older legacy system into an updated (modern) system such as FAMCare.

We are grateful to have been able to work closely with your team through the details until everything was worked out in your import.

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Joe Strickland

My experience has been very positive. Recommend!!!

2017-12-04

Report ability, measurability, accountability....

Pros

We've invested a great deal of energy and resources in adding more customizations since we went live with the system.

Cons

I, however, would like to improve on the developing and placement of quick reports. Additionally, PATHWAYS could be a little more flexible with regards to recurring events.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Global Vision Technologies


Joe - we appreciate your feedback! Your suggestion around the Pathways module is much appreciated and a great idea - will make it a consideration for an update. Thank you again for your continued support in our team and product!

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Todd Yourell

It is without peer

2016-08-18

I researched all over the world to find software that had a basis for what we needed it to do yet is customisable to our specific needs. FAMCare came out as the best product available, and I have not at all been let down. FAMCare is the best system I have seen in regard to maintaining records for Foster Care, Residential Care and other community support programs that we operate.

Pros

It is great that a lot of the fields and forms are customisable and that we can create our own forms The team worked so hard to amend the system to cater for our different time zone, spelling etc. Dave Becker

Cons

The lack of ability to get real time graphs showing progress of clients against various measures collected in documentation, without spending a lot of money to get reports written is a problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Global Vision Technologies


Thank you Todd. You're right, for a lot of the custom information, custom reporting is required. We are coming out with a brand new reporting tool/feature in the next R&D cycle which should be very helpful.

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Monique Tinsley Little

It is a credible case management software system.

2017-12-04

It's an electronic system that maintains data long term.

Pros

It has the ability to create reports as well that are user friendly.

Cons

The software does completly meet the current needs of the program as the program has changed since it's implementation. However, we cannot afford to upgrade it, nor am I sure that this program would be the most effective at this point.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Global Vision Technologies


Monique - thank you for your honest feedback! The platform flexibility does allow us to help you integrate your newer court program requirements, but we do understand having to work within budget constraints. We have introduced new tools and may want to have a conversation around what can be done to help. As always, thank you for your continued support.

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Thomas Coleman

Famcare Software Review

2013-04-29

I would recommend famcare to any company looking for flexiable.

Pros

The pro's to famcare is the forms can be personalize to what every your business needs, and if you need help or have questions the support team gives you get fast response.

Cons

The cons would be since famcare is so flexible the users want a form a report or some auto population all the time.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Heather Lytle

FAMCARE is wonderful!

2016-08-31

There are different security measures which can determine a person's access.

Pros

The ability to modify it to fit my needs.

Cons

It takes some technical knowledge to be able to create forms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering FAMCare

GVT staff spends time and energy making sure that we have what we need to do our business most efficiently. The customer service has been amazing. Each time I have needed assistance, or something modified, they have immediately addressed my needs. When I have needed immediate data because a funder was requesting it, or there was an emergency of some sort, GVT staff assisted me instantly. There hasn't been a single modification or change that I have asked for within the system that they didn't figure out how to accomplish.

Source: Capterra
Helpful?   Yes   No

Response from Global Vision Technologies


Thank you Heather. Great feedback and it appears we're doing things right!

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Scott Althauser

FamCare is Exactly What We Need

2013-04-26

We highly recommend this software to anyone. We also highly recommend Kathryn Barney, who has been extremely helpful!

Pros

The product is so vast and customizable that we are able to tailor it to our specific needs, and have yet to find an end to the potential applications within our program.

Cons

We also wish that the "template" forms were slightly more customizable, maybe even incorporating more "pathways" features into the base-level package.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Krystal Green

Lead Case Management Specialist

2013-05-02

Great System!!!

Pros

FAMCARE is very user friendly and will greatly enhance the work that we do with our program participants.

Cons

I have no cons at this time.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more