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GovPilot vs illico Comparison

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Overview

GovPilot is an e-government management solution designed to help government organizations streamline and manage their operations...

illico is a multichannel document and process management software that provides local governments with tools to facilitate...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

5

4

3

2

1

42

17

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5.0

5

4

3

2

1

1

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

GovPilot has been wonderful. They are very easy to work with and have been responsive to our needs.
Very User Friendly!!! Very government friendly. The information on in one spot is the best.
It's very flexible to our needs. If we need help or a change to the system your support team is very responsive and acceptable of our requests.

Pros

Not enoughreviews yet

Cons

Putting things in writing can do away with any misunderstanding there may be when discussing on the phone with the person handling complaint.
If GovPilot cannot detect the location, the resident is unable to move forward with logging in a complaint.
I am unaware of the cost so I cannot answer the value for money.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review10 months ago

Key features

  • Total features99
  • Access Controls/Permissions
  • Activity Dashboard
  • Administrative Hearings
  • Alerts/Notifications
  • Animal Licensing
  • Attendance Management
  • Attendance Tracking
  • Automated Routing
  • Barcode / Ticket Scanning
  • Bid Management
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Building Permits
  • Built-In Database
  • Business License
  • Calendar Management
  • Case Management
  • Case Notes
  • Categorization/Grouping
  • Census Data Integration
  • Citation Tracking
  • Code Enforcement
  • Code Maintenance
  • Color Codes/Icons
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Library
  • Contract/License Management
  • Cost Recovery
  • Customer Database
  • Customer Portal
  • Customizable Categories
  • Customization
  • Data Synchronization
  • Docket Management
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Duplicate Management
  • Email Distribution
  • Employee Management
  • Equipment Maintenance
  • Equipment Tracking
  • Event Calendar
  • Event Management
  • Expiry Notifications
  • Facility Management
  • Fee Management
  • Fines Management
  • Fixed Asset Management
  • Forms Management
  • GIS
  • Geocoding
  • HR Management
  • Image Management
  • Incident Response Checklists
  • Inspection Management
  • Interaction Tracking
  • Internet Mapping
  • Inventory Management
  • Inventory Tracking
  • Labeling
  • Land Planning
  • League / Team Management
  • License Issuance
  • Maintenance Scheduling
  • Map Creation
  • Map Sharing
  • Member Directory
  • Membership Management
  • Mobile Access
  • Mobile Capture
  • Multi-User Collaboration
  • Online Applications
  • Online Payments
  • Parking Management
  • Parking Permits
  • Payment Processing
  • Performance Management
  • Performance Metrics
  • Permit Issuance
  • Permit Management
  • Photo Management
  • Pictometry Imagery
  • Planning & Zoning
  • Process Control
  • Progress Tracking
  • Project Management
  • Property Database
  • Purchasing & Receiving
  • Real Time Data
  • Recognition Management
  • Recurring Tasks
  • Registration Management
  • Renewal Management
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Role-Based Permissions
  • Routing
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Sensor Data
  • Service Request Management
  • Signature Capture
  • Spatial Analysis
  • Tactical View
  • Task Management
  • Task Progress Tracking
  • Taxation & Assessment
  • Third Party Integrations
  • Ticketing
  • Training Management
  • Utility Billing
  • Violation Tracking
  • Volunteer Management
  • Volunteer Recruiting
  • Weed Abatement Control
  • Work Order Management
  • Workflow Management
  • Total features39
  • Access Controls/Permissions
  • Activity Dashboard
  • Administrative Hearings
  • Alerts/Notifications
  • Animal Licensing
  • Attendance Management
  • Attendance Tracking
  • Automated Routing
  • Barcode / Ticket Scanning
  • Bid Management
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Building Permits
  • Built-In Database
  • Business License
  • Calendar Management
  • Case Management
  • Case Notes
  • Categorization/Grouping
  • Census Data Integration
  • Citation Tracking
  • Code Enforcement
  • Code Maintenance
  • Color Codes/Icons
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Library
  • Contract/License Management
  • Cost Recovery
  • Customer Database
  • Customer Portal
  • Customizable Categories
  • Customization
  • Data Synchronization
  • Docket Management
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Duplicate Management
  • Email Distribution
  • Employee Management
  • Equipment Maintenance
  • Equipment Tracking
  • Event Calendar
  • Event Management
  • Expiry Notifications
  • Facility Management
  • Fee Management
  • Fines Management
  • Fixed Asset Management
  • Forms Management
  • GIS
  • Geocoding
  • HR Management
  • Image Management
  • Incident Response Checklists
  • Inspection Management
  • Interaction Tracking
  • Internet Mapping
  • Inventory Management
  • Inventory Tracking
  • Labeling
  • Land Planning
  • League / Team Management
  • License Issuance
  • Maintenance Scheduling
  • Map Creation
  • Map Sharing
  • Member Directory
  • Membership Management
  • Mobile Access
  • Mobile Capture
  • Multi-User Collaboration
  • Online Applications
  • Online Payments
  • Parking Management
  • Parking Permits
  • Payment Processing
  • Performance Management
  • Performance Metrics
  • Permit Issuance
  • Permit Management
  • Photo Management
  • Pictometry Imagery
  • Planning & Zoning
  • Process Control
  • Progress Tracking
  • Project Management
  • Property Database
  • Purchasing & Receiving
  • Real Time Data
  • Recognition Management
  • Recurring Tasks
  • Registration Management
  • Renewal Management
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Role-Based Permissions
  • Routing
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Sensor Data
  • Service Request Management
  • Signature Capture
  • Spatial Analysis
  • Tactical View
  • Task Management
  • Task Progress Tracking
  • Taxation & Assessment
  • Third Party Integrations
  • Ticketing
  • Training Management
  • Utility Billing
  • Violation Tracking
  • Volunteer Management
  • Volunteer Recruiting
  • Weed Abatement Control
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations2
  • ArcGIS
  • Authorize.net
  • Box
  • Constant Contact
  • Emma
  • Gmail
  • Google Calendar
  • Google Maps
  • Kindful
  • Laserfiche
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Word
  • NationBuilder
  • PayPal
  • QAlert
  • Salesforce App Cloud
  • Salesforce Sales Cloud
  • Workday HCM
  • Total integrationsN/A
  • ArcGIS
  • Authorize.net
  • Box
  • Constant Contact
  • Emma
  • Gmail
  • Google Calendar
  • Google Maps
  • Kindful
  • Laserfiche
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Word
  • NationBuilder
  • PayPal
  • QAlert
  • Salesforce App Cloud
  • Salesforce Sales Cloud
  • Workday HCM