Adracare Features

Adracare

Virtual practice management & telemedicine tool for clinics

4.62/5 (13 reviews)

Adracare Feature Summary

  • Appointment Reminders
  • Appointment Scheduling
  • File Sharing
  • For Medical Purposes
  • HIPAA Compliant
  • Medical Billing
  • Multi-Provider Practice
  • One-to-One Messaging
  • Online Forms
  • Payment Processing
  • Practice Management
  • Virtual Waiting Room

Competitor Feature Comparison

Alerts / Escalation
Analytics
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Custom Forms
Customizable Templates
Desktop Virtualization
Document Generation
Document Management
Document Storage
Document Templates
Drag & Drop Interface
Electronic Signature Capture
Email Alerts
Email Invitations & Reminders
Email Notifications
Forms Management
HIPAA Compliance
Multi-Location
Multimedia Support
Prescribing
Reminders
Reporting & Statistics
SMS Integration
Scheduled Reporting
Scheduling
Search Functionality
Self Service Portal
Surveys & Feedback
Template Management
Third Party Integration
Two-Way Audio & Video
Video Conferencing
Learn moreCompare App
Alerts / Escalation
Analytics
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Custom Forms
Customizable Templates
Desktop Virtualization
Document Generation
Document Management
Document Storage
Document Templates
Drag & Drop Interface
Electronic Signature Capture
Email Alerts
Email Invitations & Reminders
Email Notifications
Forms Management
HIPAA Compliance
Multi-Location
Multimedia Support
Prescribing
Reminders
Reporting & Statistics
SMS Integration
Scheduled Reporting
Scheduling
Search Functionality
Self Service Portal
Surveys & Feedback
Template Management
Third Party Integration
Two-Way Audio & Video
Video Conferencing
Visit WebsiteCompare App
Alerts / Escalation
Analytics
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Custom Forms
Customizable Templates
Desktop Virtualization
Document Generation
Document Management
Document Storage
Document Templates
Drag & Drop Interface
Electronic Signature Capture
Email Alerts
Email Invitations & Reminders
Email Notifications
Forms Management
HIPAA Compliance
Multi-Location
Multimedia Support
Prescribing
Reminders
Reporting & Statistics
SMS Integration
Scheduled Reporting
Scheduling
Search Functionality
Self Service Portal
Surveys & Feedback
Template Management
Third Party Integration
Two-Way Audio & Video
Video Conferencing
Visit WebsiteCompare App

Mobile apps

iOS App


0 reviews

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

Adracare Feature Reviews

12 reviewers had the following to say about Adracare's features:

RUWA SABBAGH

ADRACARE

2020-09-28

Overall, I am pleased with Adracare and feel that I'm getting good value.

Pros

I use Adracare to provide secure video sessions to my clients, I do not use the record keeping functions.

Cons

I would like it if I could enter recurring appointments into the calendar without having to enter them manually each week.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Adracare


Hi Ruwa,

Thank you for taking the time to share your feedback. We appreciate it!

Great to hear that you're using Adracare to provide your clients with a secure video session.

While we don't offer reoccurring appointments each week, we think it's a fantastic product feature and will be sharing it with the rest of the team.

Thanks again for your feedback, Ruwa!

-The Adracare Team

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Divin Kang

Great option for seeing patients during COVID-19

2020-09-22

Overall, Adracare has been amazing at helping our office get set up to host virtual appointments. I'm really impressed with the sophistication of the product and features, and with the level of care received from their customer support team.

Pros

Adracare has an extremely user-friendly and intuitive interface on both the admin- and patient-facing sides. The calendar booking function makes it easy for patients to view available appointments and book to their convenience.

Cons

I wish there was a function to auto-send follow-up emails with feedback collection/insurance claim forms. A payment at the time of booking feature would be great as well, though I have heard this is currently in the works.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Adracare


Hi Divin,

Thanks for taking the time to share your review with us. Your feedback is much appreciated! We're happy to hear that you're finding our software simple, easy to use, and convenient when booking appointments with your patients.

We are always looking for ways to improve our product to better meet the needs of our clients. Your feedback in regards to our note-taking features, alongside with auto-send follow up emails, will be shared with our team internally. To acknowledge your last point regarding patient payment, we're working hard to add this much-needed feature to our platform in the next couple of weeks!

As always, please reach out to us with feedback, questions, or concerns, and our support team will be more than happy to assist you!

Thanks again for providing your feedback.

-The Adracare Team

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Rohit Soni

Adracare is a great EMR choice!

2020-11-11

Adracare is not only easy to use, it has numerous functions that no other software had.

Pros

Outstanding customer service 4. Allows telehealth right through the booking software

Cons

I wish you could book more than 1 appointment at a time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Adracare


Thanks for the fantastic review, Rohit! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you.

All the best,
-The Adracare Team

Read more
michelle bloom

review

2020-06-24

good!!

Pros

Phipa compliment easy set up CLEAR video and sound easy access for clients good customer service

Cons

The name adracare identified in clients email...sometimes they missed that the invite was from me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Adracare


Hi Michelle,

Thanks for taking the time to share your feedback with us.

We're HIPPA PIPEDA, & PIPA compliant because your privacy and security are important to us.

Sorry to hear that some of your calls have been dropping, this certainly isn't the experience we want you or clients to have.

Before a session, we recommend doing a connectivity check, it's a great way to test your audio, speakers, and camera.

Thanks again for the review, Michelle!

-The Adracare Team

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Anonymous
(Health, Wellness and Fitness company, myself only employees)

I have been delighted by how responsive Adracare is to adaptations suggested by its users.

2020-04-18

Adracare saved my business during the pandemic period during which we are not permitted to meet with clients face-t0-face.

Pros

There is no software for clients to download.

Cons

There is no feature supporting group chat with colleagues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Katharine De Santos RP

Review of Adracare

2020-09-22

Overall pretty good. Would love if it was a bit cheaper.

Pros

I like that I am supporting a product made in Canada. It is secure and meets my needs from a Privacy and Confidentiality point of view

Cons

Also having the option to record would be great as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Adracare


Hi Katharine,

We're HIPPA, PIPEDA, and PIPA compliant with end-to-end encryption because your privacy and confidentiality are of the utmost importance to us, so we're glad to hear that you've found that within using our software. While we understand your need to want to record sessions, we don't offer this feature to protect client/patient privacy and security.

We're sorry to hear that your clients were experiencing difficulty using our software initially. We want to ensure that all your sessions are seamless, which is why our support team is always happy to assist you. Never hesitate to reach out to support@adracare.com.

While we don't offer group sessions within our Basic Package, our Premium Package does accommodate group sessions. Let's get in touch to discuss features that are tailored to your business needs.

Thanks again for your feedback, Katharine!

The Adracare Team

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Louise McNamara

Glitchy

2020-09-22

Acceptable, would likely use a different platform if one could be found that meets confidentiality requirements.

Pros

I like the calendar and ease of setting up appointments

Cons

Glitchy, often have connection and audio issues, we've been unable to determine if it is user or system caused.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from Adracare


Hi Louise,

Thanks for taking the time to share your feedback with us. We're glad to hear that you're enjoying the calendar feature and that setting up appointments is easy!

We can imagine how frustrating a glitchy session would be, and we're sorry to hear that this has been your experience. Have you or your patients tried a connectivity check prior to starting your video session? By doing so, you can check to see your connection strength and audio.

If you have done this already, our support team is happy to help troubleshoot and can be reached at support@adracare.com.

Thanks again for your feedback, Louise!

-The Adracare Team

Read more
Vera Cheng

Easy to use

2020-04-09

Pros

Also, the program can send SMS to patients for reminders without costing me extra for this feature.

Cons

The encounter/session notes button wasn't visible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joan Worthington

Getting Better and Better

2020-10-07

Adracare addresses the social distancing issue of COVID, and does that better and better. They are willing to keep working at it.

Pros

So the system keeps getting easier.

Cons

The calendar shows only daytime hours but the booking allows appointments to be set up for overnight.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Adracare


Hi Joan,

We're always happy to help whenever you need it!

We're sorry to hear about your appointment that was scheduled during the early morning, but we're glad to hear that it was resolved. Your feedback is valuable and helps us with any future innovations and will be shared with the team.

Thanks again for your review, Joan!

-The Adracare Team

Read more
David Prendergast

Simple and Easy to Use

2020-06-29

It may take some of my clients a bit of time before they will be comfortable to come back and meet face-to-face and I will continue to use the application once I go back into my office.

Pros

This is a very easy and simple system to use. My clients find it very easy to use as well, a couple of clicks and we are connected - Wonderful.

Cons

There are no complaints very satisfied.

Rating breakdown

Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Adracare


Hi David,

Thank you for taking the time to share your feedback with us.

We're so happy to hear that you and your clients find our software easy to use and that connecting has been simple!

Glad that our software has been able to support your business needs throughout these challenging times with COVID-19.

Thanks again for your review, David!

-The Adracare Team

Read more
Tanya Weiler

Excellent product

2020-06-24

Pros

I like the ease of use with my clients, they are able to sign up quickly and have told me the process is fairly easy.

Cons

Navigating the administration screen takes a bit of getting used to, it is not 100% intuitive.

Rating breakdown

Value for money
Ease of use
Features

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Adracare


Hi Tanya,

Thanks for taking the time to share your feedback with us.

We're glad to hear that you and your clients found Adracare easy to use.

We are consistently looking for ways to improve our product, which includes the Admin Dashboard. Rest assured, your feedback is super helpful and will be shared with our team for any future updates and innovations.

Thanks again, Tanya!

-The Adracare Team

Read more
Norman Brodie

It really worked well!

2020-06-24

This system allowed me to switch to doing on-line virtual assessments during the period when my private practice office setting was shuttered due to the COVID pandemic and it worked well and I will continue to offer the option of doing some assessments on line for clients who are concerned about going out for face to face sessions or when people are from out of town.

Pros

I found the Adracare on-line interview system easy to use, with a straight-forward process for booking new appointments and new clients and the connexion was very good almost all the time.

Cons

Occasionally we had a few incidents of the video and audio signal freezing and we had to sign off and log back on to get it back, but this was a rare occurrence.

Rating breakdown

Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Adracare


Hi Norman,

Thanks for your review! We appreciate that you've taken the time to share your feedback. We're glad to hear that you were successfully able to conduct your neuropsychological assessments online with ease!

We hope you and your clients are still enjoying the features that our software has to offer. As always, if you ever have any feedback, questions, or concerns, please don't hesitate to contact us.

Thanks so much, Norman!

-The Adracare Team

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