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AdvancedMD for Mental Health Pricing
Pricing overview
Value for money rating
3.7
/5
3
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1 reviewer mentioned:
Nicole B.
Mental Health Care, 11-50 employees
Used daily for 1-2 years
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In the beginning, we were assigned a Representative who was very attentive, returned all calls and emails promptly. Once we were "Live", our Rep was "no longer with the company" and for months we could not get in contact with anyone to resolve all of our issues. So glad our contract is over.
The interface of the scheduling calendar
We originally chose this software because of all the features they offer. Although the features are physically there, 98% of the time they don't work. Our biggest issue has been appointment reminders. I can't even count how many "tickets" we filed for them to fix the issue. Needless to say, we just stopped trying to use the reminder system because we were wasting out time. As a result, 50% of patients per day were a "no show". For what this software cost each month is NOT worth it. They advertise how much it will increase revenue and it did the complete opposite. Onto of the PM features not working, the EHR and eRx have also been issues the entire time. We finally got tired of tryin to get things switched and have since switched over to a much better program for 1/4 the cost.
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