AdvancedScheduling Features

AdvancedScheduling

Cloud based comprehensive medical office scheduling system

3.9/5 (479 reviews)

AdvancedScheduling Feature Summary

  • Appointment management
  • Billing and invoicing
  • Demographic data
  • Facility scheduling
  • Automatic reminders
  • Self service portal
  • Track and view history
  • Open API
  • Patient scheduling
  • Physician scheduling
  • Patient records
  • Staff scheduling
  • Confirmation tracking
  • Waitlist management
  • Staff communications
  • Overbook timeslots

Healthcare & Pharmaceuticals Feature Comparison

Most popular features of all Healthcare & Pharmaceuticals apps

Activity Dashboard (75 other apps)
Appointment Management (78 other apps)
Automated Scheduling (51 other apps)
Automatic Notifications (49 other apps)
Automatic Reminders (96 other apps)
Billing & Invoicing (91 other apps)
Calendar Management (61 other apps)
Charting (68 other apps)
Claims Management (64 other apps)
Client Portal (71 other apps)
Compliance Management (49 other apps)
Customizable Reporting (44 other apps)
Customizable Templates (51 other apps)
Document Storage (51 other apps)
Electronic Signature Capture (48 other apps)
HIPAA Compliance (127 other apps)
Health Insurance (45 other apps)
Records Management (96 other apps)
Task Scheduling (44 other apps)
Workflow Management (51 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


572 reviews

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Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

AdvancedScheduling Feature Reviews

25 reviewers had the following to say about AdvancedScheduling's features:

Manish Singh

Robust but custom report is painful

2018-06-14

Pros

Very detailed and every module is designed keeping the provider need in mind and to provide powerful case management and billing functionality

Cons

However, denials codes, remarks codes when tied with the claim, duplicates as it captures all transaction/insurance responses and should tie the recent insurance response only by default.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
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Anonymous
A verified reviewer

AdvancedMD is a great Practice Management software program.

2017-12-05

Verifying insurance eligibility upon entering new patients, scheduling, canceling, and rescheduling appointments were made so easy to allow more time for other tasks.

Pros

I am currently seeking my degree in Healthcare Management. The assignments learning practice management software had online simulations.

Cons

Training information to customize templates would be useful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Linda Wilson

Advanced MD review

2018-03-08

Pros

There are so many reports and their claim scrubbing module is nice.

Cons

The patient portal needs improvement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
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Richard Valdez

The billing application can be improve .

2018-03-08

Electronic billing, patient tracking and enforce HIPAA regulations.

Pros

The AMD Dashboard is my most favorite because I can see the health of our company every month.

Cons

The insurance information sometimes does not flow into AMD when we used the "check eligibility" functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Julia Chadwick

I mostly use this to look at patient visit documentation and to upload forms

2018-01-10

Pros

that it is connect to the practice management program.

Cons

I don't work with the Electronic Health Record side very much.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
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Sat Dudee

Seem to have overstretched themselves, resulting in poor quality and performance in the last few months

2017-06-09

Better than many, but not as good as a few

Pros

Simplicity Good with billing and claims Built in reports are ok, but need to have better reporting capability

Cons

Performance problems Changing the system look and feel unannounced and without notification Patient age calculations are wrong on schedule appointment lists/reports

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
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Kathy Chase

Excellent Customer Support

2018-05-10

Pros

The advancedMD Fax is a wonderful time saver to file all records into the patient's chart. Also, the tasks are a great way to reminder yourself for an upcoming ToDo.

Cons

We the advance insight reports, I wish I could extract out our monthly volume reports not only with the appointment type but with the CPT also.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Debbie Fryery

Would not recommend for a rural health clinic.

2016-07-22

Pros

Providers love the EHR side. Scheduling appointments is easy.

Cons

Practice management is outdated and not rural health clinic friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

1/10

Recommendations to others considering AdvancedScheduling

Look at their reporting system. Month end reports require manual adding.

Source: Software Advice
Helpful?   Yes   No
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ERIKA NEILSON

Poor customer service, and they lied about their capabilities

2016-10-03

After signing a contract with AdvMD (to which they falsely backdated the contract 5 days) and going through the setup process, we found out that they did not have the capabilities to update the DMEPOS Medicare fee schedule like they had originally claimed. We have now not heard from them for an entire month in effort to resolve the issue, and they won't return our phone calls.

Pros

I did like the insurance billing capabilities.

Cons

It cannot automatically update the DMEPOS Medicare Fee Schedule.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10

Recommendations to others considering AdvancedScheduling

Don't use this software for DMEPOS.

Source: Software Advice
Helpful?   Yes   No
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Kerry Gustason

Billing opinion

2016-10-28

The eligibility feature is very nice for insurance and we use that all the time.

Pros

the eligibility and the ease of submitting claims

Cons

Changing the payer ID to the Relay health ID can be difficult.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
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Michael Owens

Great Solution for Practice Management and Billing

2016-11-03

We switched from Kareo as we needed a more customizable product that could better handle the large number of insurance carriers we interact with.

Pros

- Software has many built-in claim scrubbers, meaning more errors are caught before submission.

Cons

- Their A/R module is confusing to use and has its fair share of problems - Because their system has so many customizable features, their support team is often unfamiliar with all aspects of the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering AdvancedScheduling

If you're looking for a customizable software and are willing to put in the time to setting the system up properly, AdvMD is well worth the money. Their clearinghouse connection is worth the price tag alone. If you're business minded and analytical, there's no better reporting suite than AdvMD. In the end, every piece of software you buy will have issues. Most medical billing software on the market is extremely limited and poorly designed, so be sure to have realistic expectations. AdvMD is the 4th billing software our company has used in 4 years and has performed significantly better so far.

Source: Software Advice
Helpful?   Yes   No
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Byrd Evans

AdvancedMD was selected for our billing service platform

2017-07-10

I have been very happy with the overall AdvancedMD platform and compared to most PM software it is extremely easy to use and to teach staff.

Pros

User friendly Straight forward Extremely easy scheduling template creation Automated eligibility is excellent Incredible conversion successes Higher level of support for our billing company AdvancedInsight Reporting is extremely beneficial Video training is some of the best webinar training

Cons

There are some limitations such as not being able to view the claim form without printing a claim.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Other

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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Amanda Newton

We have a great partnership spanning over 8 years.

2018-03-09

Pros

We love the fact that everything is integrated into Practice Management. We don't have to use a bunch of other programs or separate clearinghouses.

Cons

Some of the reporting features confuse our clients. It would be helpful to have more reports that are sorted by deposit date.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Erica Harris

Advanced MD

2016-10-04

We've been using AdvancedMD both the practice management side and EHR side in our practice for 3 years now in our practice in a high traffic, fast paced office.

Pros

Fairly user friendly and easy to train new employees on the system.

Cons

Several of the reports are limited ie, you cannot separate patient's by insurance carrier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Cynthia Lasnier Unger

AdvancedMD Review

2015-01-13

Pros

The product really does cater to the advanced biller. Many of the features in AdvancedMD are really terrific for those individuals who have lots of experience in medical billing.

Cons

It does not provide the information that I have seen in some other practice management software products, and it goes down too often.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

8/10

Recommendations to others considering AdvancedScheduling

Look at all the modules, have a clear understanding of how you will be using the product, and compare this to other software products.

Source: Software Advice
Helpful?   Yes   No
Read more
Sally Covyeau

ADP AdvancedMD has met our demanding expectaions.

2014-06-06

Pros

The integration of PM and EHR including electronic claims submission and insurance eligibility verification makes ADP AdvancedMD a 10 out of 10.

Cons

The training videos would be better if they were divided into smaller segments and searchable for a specific activity the user would like to study, review, or complete.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering AdvancedScheduling

Make sure the system you are considering is completely integrated, including electronic claims submission. Make sure the developers are skilled in both EHR and Practice Management. Make sure the company has the programmers, etc. to can be prepared in advance of required industry changes.

Source: Software Advice
Helpful?   Yes   No
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Edwin Anselmi

Tried it, didn't work for us. Still got charged.

2016-04-06

Pros

It was a recommended partner of Practice Fusion and promised a very low claim rejection rate.

Cons

Labor intensive Practice Management Software.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

3/10

Recommendations to others considering AdvancedScheduling

Ask if there is a free trial period or money back guarantee.

Source: Software Advice
Helpful?   Yes   No
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Lea Petersen

Disappointed

2017-12-13

I always am on hold for a long time have about 10 open tickets with not much resolved, looked at billing service because apparently only way for AdvancedMD to look into my system to see if it is set up correctly but the references provided to me were not happy with billing company-just another number in a large company and practice still had to fight claims with insurance company, find a different credit card processing company and do own patient collections.

Pros

Simple to use, demographic portion, old scheduler, claim inspector, had system for almost 6 years-not much better

Cons

Lack of support, reporting is awful, buttons that don't work, very expensive to practice, aggressive sales force

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Other

Source: Software Advice
Helpful?   Yes   No
Read more
Solvita Borg

The system is hard to implement, once it is implemented for most of the parts working smoothly.

2018-05-08

I am able to run practice from one software.

Pros

From scheduling patients, sending automatic appointment reminders , medical records, great billing possibilities EDI/EFT, credit card charges, and variety of reports.

Cons

If something does not work properly, some times, it takes for ever for support to figure out the problem and how to fix it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Monika Ratajczyk

Very easy to use (both PM and EHR).

2018-05-08

It has both PM and EMR so there is no need of switching from one system to the other for billing or medical records.

Pros

very easy to use even for someone that never worked with any EMR system.

Cons

Not enough help with correcting the claims with RCM.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Carin Montei

Billing Made Easy

2016-10-31

Compared to other medical billing programs we've used, Advanced MD is the easiest system for sending electronic claims and printing paper claims. The eligibility tool is very helpful to ensure clients have active coverage.

Pros

Ease of submitting claims, the claim center is great, checking eligibility automatically is very nice.

Cons

If it could be more detailed and tag/count sessions automatically, it would be nice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Tasha Broussard

Practice Setting versus Hospital Setting

2017-02-24

I am in the Psychiatric/Mental Health/Addictions Field and have been using AdvancedMD since 2014.

Pros

Billing Module Claims Scrubber Clearinghouse Report Module

Cons

EHR (Hospital or Providers that do not see patients in an office setting)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Judy Moye

Horrible Customer Support

2018-04-09

They don't communicate with each other and when updates are done claim do not go out.

Pros

Very hard to find one. Reports are not bad, but not great either.

Cons

They Contract with relay health which you cant talk to but expect you to call the insurance carriers EDI department to get a problem fixed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Other

Likelihood to recommend

1/10
Source: Software Advice
Helpful?   Yes   No
Read more
Amanda Jeffres

Customizable; reasonably priced!

2017-02-06

This system is very customizable and reasonably priced!

Pros

Patient Portal Customized templates Cost.

Cons

Not specific to public health No immunization inventory module.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Tera Robinson

I did not have a good experience with AdvancedMD at all.

2017-06-09

Steer clear if you are trying to maintain the 'bottom line'!

Pros

My Office Manager especially likes it's ease of use with billing.

Cons

The lack of transparency with billing; meaning AdvancedMD has tripled our cost to use it in three months time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

1/10
Source: Software Advice
Helpful?   Yes   No
Read more