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AeronaClinic vs Practice-Web Comparison

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Overview

AeronaClinic is a cloud-based practice management solution, which helps dental & clinical professionals manage patient & dentist schedules, treatment planning, & KPI analysis to improve patient engagement & customer loyalty. It lets clients create and maintain a profile within a unified repository.

Category Leaders

Practice-Web is a dental software providing paperless and mobile solutions for dental practices. It's a fully integrated and supported solution with multiple modules for all business requirements including practice management, patient relationship management, claims processing, and marketing tools.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

45

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

109

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

23

5

4

3

2

1

18

5

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.9

108

5

4

3

2

1

101

5

0

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

One of the most important benefits from an IT providers view is all your data is safe and secure in the cloud.
Easy to use, straightforward software with great features. The customer service is always great.
The customer service is amazing and they really help especially with a start-up. The cons are like any cloud computing and Ireland's poor broadband network.

Pros

Overall, my experience has been fairly positive. Tech support has been responsive and helpful and with help, it has been able to meet most of our needs.
I really like all of the features it has to offer. On top of that, the customer support is amazing with helping me maximize all of these features.
My overall experience is very good and it’s very easy to use. Their monthly support system is also excellent I highly recommend to use their monthly support.

Cons

No more Monday morning panic calls, my PC has crashed, can't open my dental software or all our IT equipment was stolen over the weekend.
Some things are long winded - too many clicks - trying to organise family groups a little difficult.
Previously I used S.O.E. but the cost is prohibitive. I don't believe that I am in any way disadvantaged using Aerona.

Cons

When a patient sends us a text we can no longer minimize window and we end up losing the text.
I have found very few items to complain about. Some functions can be difficult to learn but effectiv when mastered.
I don't like how slow practice web can be sometimes, but that may just be due to us needing to update the software or our computers.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features41
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Communication Management
  • Confirmations/Reminders
  • Customer Database
  • Customer History
  • Customizable Reports
  • Customizable Templates
  • Data Synchronization
  • Dental Practice Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • E-Prescribing
  • Electronic Payments
  • Email Reminders
  • HIPAA Compliant
  • Imaging and X-rays
  • Inventory Management
  • Live Chat
  • Medical Billing
  • Multi-Location
  • Orthodontic Charting
  • Patient Portal
  • Patient Records Management
  • Periodontal Charting
  • Progress Notes
  • Records Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • Scheduling
  • Self Service Portal
  • Task Scheduling
  • Third-Party Integrations
  • Treatment Planning
  • Web Forms
  • Total features45
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Communication Management
  • Confirmations/Reminders
  • Customer Database
  • Customer History
  • Customizable Reports
  • Customizable Templates
  • Data Synchronization
  • Dental Practice Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • E-Prescribing
  • Electronic Payments
  • Email Reminders
  • HIPAA Compliant
  • Imaging and X-rays
  • Inventory Management
  • Live Chat
  • Medical Billing
  • Multi-Location
  • Orthodontic Charting
  • Patient Portal
  • Patient Records Management
  • Periodontal Charting
  • Progress Notes
  • Records Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • Scheduling
  • Self Service Portal
  • Task Scheduling
  • Third-Party Integrations
  • Treatment Planning
  • Web Forms

Integrations

  • Total integrations7
  • AdvancedMD EHR
  • Availity
  • Birdeye
  • Collectly
  • Dentrix
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Open Dental
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8
  • Total integrations14
  • AdvancedMD EHR
  • Availity
  • Birdeye
  • Collectly
  • Dentrix
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Open Dental
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8

User reviews that mention these apps

JM
AvatarImg

Joanne M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

AeronaClinic logo

AeronaClinic

I have had excellent support and the product is very easy to use.

Reviewed 9 years ago

I continue to learn the software. The pros are the ability to tailor the software to your practice. I have not used the practice management part of the software as I am a new practice building up my patient base. Previously I used S.O.E. but the cost is prohibitive. I don't believe that I am in any way disadvantaged using Aerona. The customer service is amazing and they really help especially with a start-up. The cons are like any cloud computing and Ireland's poor broadband network.

Pros

No pros were added to this review

Cons

No cons were added to this review

EJ
AvatarImg

Edward J.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

AeronaClinic logo

AeronaClinic

Aerona Software Team - Superb Customer Service.

Reviewed 9 years ago

We have recently had the Aerona appointments system installed in our Dental Practice in South Devon. From the moment we made contact with the Aerona team, regarding the possibility of implementing the system, they have done everything possible to help us through the transition. The system itself is versatile, easy to navigate and most importantly - Web Based, giving us the opportunity to use mail chimp and associated API plug ins - increasing our marketing capabilities. The team have been absolutely magnificent in their approach to and support of us and I would recommend Brigeen and her team unreservedly to anyone who is thinking of changing appointment systems for the better!

Pros

No pros were added to this review

Cons

No cons were added to this review

DJ
AvatarImg

Dr. Joseph B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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AeronaClinic logo

AeronaClinic

First rate software - excellent customer service

Reviewed 9 years ago

Aerona is a cloud based software meaning we have access to our system any time and anywhere. The customer service at Aerona is excellent and the staff are extremely proficient. No challenge is ever too big. I would fully recommend Aerona to any dental practice. It is a first rate software with the added benefit of easy customisation and flexibility.

Pros

No pros were added to this review

Cons

No cons were added to this review

PB
AvatarImg

Peter B.

Medical Devices, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

AeronaClinic logo

AeronaClinic

CDT practice use of Aerona

Reviewed 8 years ago

Working as a Clinical Technician our practice is exclusive to denture provision and found aerona offers everything we need in order to function well and be organised. Took a little to get used to some functions but support have been excellent and the inital days training was expensive but was good value for our small team. Have used couple of other systems before and for what we need this does offer more than what we require.

Pros

ease of use, simply design. Being cloud baed has been very useful as a new buiness getting up and running it has been great to even use mobile phone to log on and book patients.

Cons

when trying to book a patient in, if you are not careful and trying to select a slot to book them if you accidentally click just once on someone elses name then the patient selected at the top changes. Not sure how you would get round this though

BW
AvatarImg

Billy W.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

AeronaClinic logo

AeronaClinic

Review of Aerona Dental Practice Management Software

Reviewed 9 years ago

It wold be very hard to find anything negative to say about this company and its software. They have been amazing to us here at the Cork Dental Clinic and have really transformed our practice. They have facilitated us with every problem we have had and have been instrumental in us gaining a high profile corporate client contract. They were happy to work with this high profile computer company behind the scenes to iron out any problems that we had.

Pros

No pros were added to this review

Cons

No cons were added to this review