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Axxess Home Health vs Agilon One Donor CRM Comparison

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Overview

Home health software with various integrations including billing, scheduling, financial, reports, and compliance

Category Leaders

Agilon One Donor CRM is a cloud-based donor relationship management and fundraising solution which assists nonprofits in...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

100

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

187

57

26

23

20

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.1

5

4

3

2

1

16

22

7

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

I am utterly grateful for all the amazing support personnel - knowledgeable, helpful, professional, kind, patient - ALL of the above. One of the best is CeCe.
Try it and see how user friendly it is once you are in the system, and the trainer or help support team are always pleasant and patient even if you are not technical when it comes to the computer.
The software is so easy to navigate and the customer service representatives are very kind, courteous, and helpful.

Pros

Customer service ranks at the top for me. Agilon has always exceeded expectations in providing help in a friendly, courteous, prompt and positive way.
The best thing about this software is truly the support you get from the Agilon staff because if you have an issue, they will do whatever they can to remedy it. Their daily Helpdesk is fantastic.
They have a wide variety of functionality, especially with report distribution and validation of new data coming into the system, which I truly love. Data entry processes are clean and easy to follow.

Cons

Secondly, they are not suppose to be harsh and rude when addressing a frustrated customer whom out of Axxess billers mistakes and in-experience made the customer loose money.
It is beyond frustrating to be on hold for hours. It is beyond frustrating when the software is not working and every nurse is calling from the field as they are unable to function.
This company has very poor ethics and is managed and run poor.

Cons

Also non data entry staff refuse to learn the product and they complain about it not working.
In our organization, lack of quality control in terms of data entry made the database prone with errors. Garbage in and garbage out.
No API, and the built-in support for querying is cumbersome, unintuitive, and enough of a pain to work with that I just dig into the database directly for our reporting.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features30
  • Access Controls/Permissions
  • Accounting
  • Alerts/Notifications
  • Alumni Management
  • Appointment Management
  • Audit Management
  • Auto-Responders
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Campaign Management
  • Care Plan Management
  • Claims Management
  • Collaboration Tools
  • Committee Management
  • Compliance Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Customizable Reports
  • Customization
  • Data Verification
  • Document Review
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Electronic Signature
  • Email Marketing
  • Email Tracking
  • Event Calendar
  • Event Management
  • Feedback Management
  • Financial Analysis
  • Fundraising Management
  • Gamification
  • Gift Matching Management
  • Grant Management
  • Help Desk Management
  • Interaction Tracking
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Management
  • Live Chat
  • Member Database
  • Membership Management
  • Milestone Tracking
  • Mobile Access
  • Mobile Giving
  • Multi-Channel Marketing
  • Multiple User Accounts
  • Online Giving
  • Patient Records Management
  • Payment Processing
  • Payroll Management
  • Pledge Management
  • Productivity Analysis
  • Project Management
  • Prospecting Tools
  • Quality Assurance
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Receipt Management
  • Recurring Giving
  • Reporting/Analytics
  • Role-Based Permissions
  • Scheduled / Automated Reports
  • Scheduling
  • Social Media Integration
  • Social Media Monitoring
  • Support Ticket Management
  • Task Scheduling
  • Time Tracking by Client
  • Volunteer Management
  • Total features49
  • Access Controls/Permissions
  • Accounting
  • Alerts/Notifications
  • Alumni Management
  • Appointment Management
  • Audit Management
  • Auto-Responders
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Campaign Management
  • Care Plan Management
  • Claims Management
  • Collaboration Tools
  • Committee Management
  • Compliance Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Customizable Reports
  • Customization
  • Data Verification
  • Document Review
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Electronic Signature
  • Email Marketing
  • Email Tracking
  • Event Calendar
  • Event Management
  • Feedback Management
  • Financial Analysis
  • Fundraising Management
  • Gamification
  • Gift Matching Management
  • Grant Management
  • Help Desk Management
  • Interaction Tracking
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Management
  • Live Chat
  • Member Database
  • Membership Management
  • Milestone Tracking
  • Mobile Access
  • Mobile Giving
  • Multi-Channel Marketing
  • Multiple User Accounts
  • Online Giving
  • Patient Records Management
  • Payment Processing
  • Payroll Management
  • Pledge Management
  • Productivity Analysis
  • Project Management
  • Prospecting Tools
  • Quality Assurance
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Receipt Management
  • Recurring Giving
  • Reporting/Analytics
  • Role-Based Permissions
  • Scheduled / Automated Reports
  • Scheduling
  • Social Media Integration
  • Social Media Monitoring
  • Support Ticket Management
  • Task Scheduling
  • Time Tracking by Client
  • Volunteer Management

Integrations

  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne
  • Total integrations2
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne