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ALIS vs IDEXX Neo Comparison

Overview

ALIS (Assisted Living Intelligent Solutions pronounced "Alice") is an integrated software solution purpose built for managing...

IDEXX Neo is a modern, web-based veterinary practice management software intuitively developed by a veterinarian to include...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$199/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

(66)

5

4

3

2

1

52

12

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.2

(81)

5

4

3

2

1

40

28

5

4

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

Their tutorials and trainings have been fantastic. It has been super easy to train staff from the start and all have nothing but good things to say about how easy it is.
Been a great experience and the customer service response is incredible. I really enjoy the constant updates and improving the current platform.
ALIS and Trisha Cole have been a wonderful addition to our company. The system is very user friendly and easy to navigate.

Pros

I love that this software is accessible anywhere. I also really like the ease of use and the ability to be truly paper free.
Love the template and form options. Makes it so nice to have easily accessible printable forms at everyone's fingertips.
Web based which means no backups necessary in clinic, great support, ease of use, fantastic price without a large investment, training staff is not a large learning curve.

Cons

If is annoying rather than a serious problem because the notes are archived, and we can still access them.
There is nothing about the software I dislike. I am sometimes impatient about changes that I want to occur---but it doesn't have anything to do with the software.
Anytime I have contacted ALIS they have been extremely quick with answering questions or fixing problems.

Cons

Multiple windows to click through (lost time/efficiency). Weak customer service (always say they are considering updating "whatever issue you have.
Disappointed after having high expectations with this software. Simple movements and transitions are very time consuming.
I was somewhat concerned about going to a cloud based system, but that has been a non factor. We are still not using NEO to it's maximum capacity, but that is our fault not the software's.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features34
  • API
  • Accounting Management
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Campaign Management
  • Case Management
  • Certification Tracking
  • Client Management
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Custom Fields
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Data Visualization
  • Discount Management
  • Document Storage
  • Drag & Drop Interface
  • Email Invitations & Reminders
  • Email Notifications
  • Employee Database
  • Employee Management
  • Employee Profile
  • Event Calendar
  • Event Scheduling
  • Facility Scheduling
  • File Management
  • Financial Management
  • HIPAA Compliance
  • History Tracking
  • Incident Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Multi-Location
  • Newsletter Management
  • Personalized Profiles
  • Prospecting Tools
  • Purchase Order Management
  • Real Time Data
  • Real Time Monitoring
  • Records Management
  • Recurring Billing
  • Reminders
  • Reporting & Statistics
  • Risk Assessment
  • SSL Security
  • Search Functionality
  • Social Network Marketing
  • Stock Management
  • Summary Reports
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Template Management
  • Time Clock
  • Training Management
  • Workflow Management
  • Total features37
  • API
  • Accounting Management
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Campaign Management
  • Case Management
  • Certification Tracking
  • Client Management
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Custom Fields
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Data Visualization
  • Discount Management
  • Document Storage
  • Drag & Drop Interface
  • Email Invitations & Reminders
  • Email Notifications
  • Employee Database
  • Employee Management
  • Employee Profile
  • Event Calendar
  • Event Scheduling
  • Facility Scheduling
  • File Management
  • Financial Management
  • HIPAA Compliance
  • History Tracking
  • Incident Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Multi-Location
  • Newsletter Management
  • Personalized Profiles
  • Prospecting Tools
  • Purchase Order Management
  • Real Time Data
  • Real Time Monitoring
  • Records Management
  • Recurring Billing
  • Reminders
  • Reporting & Statistics
  • Risk Assessment
  • SSL Security
  • Search Functionality
  • Social Network Marketing
  • Stock Management
  • Summary Reports
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Template Management
  • Time Clock
  • Training Management
  • Workflow Management

Integrations

  • Total integrations5
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Iguana
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne
  • Total integrations2
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Iguana
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

ALIS vs. IDEXX Neo

See how ALIS and IDEXX Neo stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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