Alora Home Care Software Pricing, Features, Reviews & Comparison of Alternatives

Alora Home Care Software

Home care support with online/offline point of service tools

4.57/5 (99 reviews)

Alora Home Care Software overview

What is Alora Home Care Software?

Alora Home Care Software supports heath care agencies and practitioners with a comprehensive cloud-based administration solution. With features catering to both managers handling back office functionality and caregivers operating within the field, Alora boasts online and offline capabilities to remain operational at point of care. A centralized admin dashboard promises intuitive access and a wholly paperless workflow, integrating functionality spanning visit scheduling, care planning, physician order tracking and medication profiling.

Alora’s additional care features include offline charting and nursing notation across multiple devices, including support from a companion iOS app. Process patient admissions and add unlimited insurance records, track referrals, carry out OASIS assessments and generate claim forms. Office features extend to billing, payroll, employee HR processing, accounts receivable and reporting, while using the secured, HIPAA-compliant dashboard to track nurses with GPS as they undertake home visits. Encouraging paperless deployment with multi-office capabilities, Alora grants unlimited user licenses based on agency requirements uses electronic signature technology to capture employee or patient authorizations.
www.alorahealth.com

Pricing

Starting from
$295/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English, Spanish
Alora Home Care Software screenshot: Alora Plus on iOS features the 60-day Episode Calculator Home Health Software Solutions by Alora Homecare SoftwareAlora Home Care Software screenshot: Promising workflow adaptability and intuitive access, the Alora Plus app improves efficiency with mobile sign inAlora Home Care Software screenshot: Calculate a patient's episode periods from anywhere without relying on web connectionHome Health Care Software- The Alora Difference

Alora Home Care Software reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.4
  4.6
  4.7
Isabelle Onema

Administrative assistant/ Office manager/ Billing Manager

Used daily for 2+ years
Reviewed 2017-07-26
Review Source: Software Advice

On the Classic Version we do not have a place to put comment when the patient has a change on the profile. For the New Web version on the Oasis there is no name and date the person who made change on the Oasis.

Pros
Alora is easy software to use, to access and manage with the help of the windows that the programmer created for the client to be able to use. This software gives opportunity to any user whatever the level of computer knowledge to use it without worrying about the improvement of the work; you do not try to think too much to do the work. It is software that does not require much computer knowledge for its use. It is software that accepts the whole level of study to use it.

Cons
What concerns me the most after the webinar training there are no certificates provided to encourage all those who have taken the training that will allow the motivation and the participation of the user to follow the software update and some changes rules from CMS

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Tammy Stover

Thus far, my experience with Alora has been overall very good.

Reviewed 2014-03-25
Review Source: Software Advice

Pros
I am a fairly new user with lots of learning ahead of me. At this point of use with our new company, the software has been user-friendly and seems to be very comprehensive in the home care field. The best thing thus far has been the help/support I have received. They have been extremely helpful with resolving some issues and training, as well as with answering questions in a friendly and prompt manner. They have not only helped resolved what I felt like were some big issues but have also taken the time on several occasions to teach me. Our rep is very patient and personable. When it comes down to it, in my opinion, all the home care software out there is similar, for the most part, with varying degrees of bells and whistles, as well as price. Besides price, the thing that sets software vendors apart is the support staff who work with the agencies using the software. Alora has a really good team, and I think that will build on their reputation in a very positive way. I also like how Alora will listen to users that have suggestions to make something easier or better with the software and then sometimes make changes/updates to accommodate. It gives the users a sense of teamwork - that Alora is always trying to make the software better for its users, not just customers with no voice. I like how Alora is constantly updating and sending the updates to the users. I also like the ability to open so many windows from a single window that I'm in to check information, etc. This is very helpful and useful. I really like the scrubbing tool! I think the price is reasonable. I am hoping it stays that way. The more I use the software and learn its capabilities, the more I like it.

Cons
The biggest issue up to this point is that the system seems to crash a lot when I have entered and completed a 485 then go to print. I have lost all data more than once when this happened which was frustrating. I have now learned to hit the save button before I try to print. It still crashes at times, but when I reopen the software, the 485 is there.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Judy Jones

Alora is non-interactive

Reviewed 2016-02-16
Review Source: Software Advice

Pros
We do not like this product at all. We do not feel that the program is intuitive. Support is poor and not timely.

Cons
The product is set up by task, instead of set up by client chart. The point of care tablet use is frustrating and time consuming. To chart on a nursing note, or any type of form, put the client name in, choose the correct client. If a medication needs to be added, close the nursing note, choose the med profile, type in client name, choose the client, add the med. Close the med, go back to nursing notes, type the client name ... and so on. If the schedule is set up for a Monday, and you go into that visit and change the visit to Tuesday, the schedule does not update. You have to physically move the visit. Reports are poor. We recently had a CHAPS survey and they wanted to see the Transfer Summary for a patient hospitalized. No such thing in this software. When you call support, they rarely pick up the phone. Even though the issue is usually a question for IT, they will not let you speak with IT. They give IT the message and get back to you.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Cathie Allen

Customer service has always been on point and continues the same quality of service no matter how many times you contact them. 9:10 your problem is solved or there is a followup resolution expedited whether quickly.

Used occasionally for 2+ years
Reviewed 2018-05-24
Review Source: Software Advice

I would also like to see more features with Supervisory visit tracking (QA) and option to run multiple QA document type and status at one time. A request that was already discussed but note officially ticketed as feature upgrade. Also, enable more stricter and user friendly way that prohibits scheduling what is not authorized.

Pros
Fax ability, electronic nurses assessments. Lots of hard work updating and creating new features for compliance with New CMS CoP's!! Love the new POC Plus. Billing module, schedule module, etc...Perks!!

Cons
Carry over feature for skilled nurse visits when there are multiple nurses on the case. Other nurse's systems review boxes are carried over, interventions are carried over, general notes are carried over.... These are from another nurse's assessment and should not be part of the "carry over feature". Should have a choice to only carry over a particular user's last note, not just the last note in the system. So carry over feature should only populate from that specific user ID's last note.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kristi De Leon

Great Company Through and Through

Used daily for 6-12 months
Reviewed 2017-03-07
Review Source: Software Advice

I just want to say after all of the demos and conversing back and forth with other software companies before making my final decision, I must say it was all worth it, when you know you made the right decision. Alora has proved themselves to be not only the company that I chose to put all of my agencies documents in their hands but also a company that I can depend on. They are available late hours which is very important for us in the Pacific timezone. The support staff is awesome and very knowledgeable of the software. Issues are resolved promptly, prices are fair and my nurses love it. I definitely picked a winner with Alora and I am proud to say so. Thank you guys.

Pros
Availability, assessable, web-based, scanning capability, and easy to use

Cons
The only thing I don't like is that you can't view the scanned documents from the Alora Plus (web-base) but you can view it from Classic (desk version). I was able to voice this concern with the owner (whom is not hard to get a hold of (another plus)).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Alora Home Care Software pricing

Starting from
$295/month
Pricing options
Subscription
View Pricing Plans

Schedule a demo and request full pricing via the Alora website.

Alora Home Care Software features

Activity Dashboard
Billing & Invoicing
Charting
Claims Management
HIPAA Compliance

API (110 other apps)
Appointment Management (205 other apps)
Automated Scheduling (99 other apps)
Automatic Notifications (131 other apps)
Calendar Management (135 other apps)
Client Portal (124 other apps)
Compliance Management (141 other apps)
Customizable Reporting (118 other apps)
Document Management (117 other apps)
Document Storage (108 other apps)
Records Management (182 other apps)
Reminders (198 other apps)
Reporting & Statistics (166 other apps)
Self Service Portal (119 other apps)
Workflow Management (134 other apps)

Videos and tutorials

Additional information for Alora Home Care Software

Key features of Alora Home Care Software

  • Co-pay tracking
  • HIPAA compliant
  • Home health management
  • Multi-office
  • Physician management
  • Multiple fee schedules
  • Patient check-in
  • Patient demographic
  • Patient records management
  • Payment processing
  • Procedure-based scheduling
  • Provider productivity tracking
  • For home care providers
  • Schedule optimization
  • Patient intake
  • Scheduling
  • 485 plan
  • Medication database
  • Drug interaction database
  • Electronic signature
  • On-site employee tracking
  • Paperless charting
  • Private duty home care
  • OASIS assessment management
  • Generate electronic claims
  • Communication logs
  • Manage employee information
  • HIPAA encrypted data
  • Native iPad app
  • Multi-office capability
  • Offline charting
  • Intuitive payroll handling
  • QA manager document review tools
  • Schedule and track patient visits
  • Administrator dashboard
  • Automatic scheduling alerts
  • User security levels
  • Generate compliant and paperless billing
  • Full ICD9 diagnosis & procedure codes
  • Capture patient & employee signatures
  • Google Maps integration
  • Generate exportable reports
  • Time and task tracking
View All Features

Benefits

Alora Home Care Software supports multi-office agency managers and field care givers or nurses, with integrated wholly cloud-based features that can be deployed at the point of service.

Reduce waste and save costs by switching to a centralized, paperless workflow boasting electronic signature capture, form processing plus certification & plan of care generation.

Managers can access the dashboard-based, HIPAA-compliant system to perform telephony, scheduling, billing, HR and payroll tasks while following nurse visits thanks to GPS tracking.

Nurse and care givers, operating in patient homes, can access offline charting and note taking functions, complete assessments, file documents and follow detailed personalized care plans.

Alora Plus companion app for iOS offers native access for iPhone and iPad deployment, adding the online/offline 60 Day Episode Calculator for calculating a patient’s episode periods from anywhere without relying on web connectivity.