Alora Home Care Software vs WeCounsel Comparison

Overview

Alora Home Health Software is a cloud-based solution that simplifies how you deliver and manage home health care.

WeCounsel is a scalable telemedicine software which enables mental health providers to manage remote patient video conferencing,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$295.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$24.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

76

18

4

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.1

(32)

5

4

3

2

1

11

14

7

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

Pros

The number one reason we are so happy with Alora is their customer support. What makes their support so good is their ability to support us beyod the functionality of the system.
Issues are resolved promptly, prices are fair and my nurses love it. I definitely picked a winner with Alora and I am proud to say so.
I like the ease of use and that I can click right into DDE. The support team is always helpful, and they all have superior knowledge of the system and have great attitudes.

Pros

They have been responsive to my requests and helped me through every step of the process. I feel more confident using this technology while being supported in my business model.
Easy to use, functionality is top notch, great quality with audio and visual. Will recommend to others.
Their customer support is outstanding and they are always listening to their customers to make a superior product.

Cons

This project has been going on for approximately a month. This project is crucial to my business and this lag time of project completion is terrible.
Must pay for an internet access box OR this software does not work. When I was told by the sales rep' that this would not be an issue if I had drop-box.
They take your problems very seriously and they know what they are doing.

Cons

I am always cautious when I see software that is web-based for therapists; especially with HIPAA laws and how there is always a risk that confidential information can be hacked into.
And when we have to quit a session and re-enter due to technical problems, it's even more confusing because WeCounsel thinks you're double-booking.
No tools to identify when there are lags in service.
  • Vendor responds to reviews
  • Last review18 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features20
  • ACH Payment Processing
  • Access Control
  • Activity Dashboard
  • Appointment Management
  • Assessment Management
  • Authentication
  • Automatic Notifications
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Chat
  • Claims Management
  • Client Portal
  • Communication Management
  • Conferencing
  • Configurable Workflow
  • Customer Database
  • Customizable Branding
  • Customizable Templates
  • Data Import
  • Document Storage
  • Electronic Signature Capture
  • Employee Profile
  • File Management
  • Forms Management
  • GPS
  • Geographic Maps
  • HIPAA Compliance
  • Instant Messaging
  • Mobile Integration
  • Multi-Location
  • Office Directory
  • Offline Access
  • Payroll Management
  • Personalized Profiles
  • Productivity Reporting
  • Project Notes
  • Quality Assurance
  • Receipt Management
  • Reminders
  • Reporting & Statistics
  • Risk Alerts
  • Role-Based Permissions
  • SSL Security
  • Secure Data Storage
  • Task Scheduling
  • Template Management
  • User Management
  • Video Conferencing
  • Whiteboard
  • eCommerce Management
  • Total features37
  • ACH Payment Processing
  • Access Control
  • Activity Dashboard
  • Appointment Management
  • Assessment Management
  • Authentication
  • Automatic Notifications
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Chat
  • Claims Management
  • Client Portal
  • Communication Management
  • Conferencing
  • Configurable Workflow
  • Customer Database
  • Customizable Branding
  • Customizable Templates
  • Data Import
  • Document Storage
  • Electronic Signature Capture
  • Employee Profile
  • File Management
  • Forms Management
  • GPS
  • Geographic Maps
  • HIPAA Compliance
  • Instant Messaging
  • Mobile Integration
  • Multi-Location
  • Office Directory
  • Offline Access
  • Payroll Management
  • Personalized Profiles
  • Productivity Reporting
  • Project Notes
  • Quality Assurance
  • Receipt Management
  • Reminders
  • Reporting & Statistics
  • Risk Alerts
  • Role-Based Permissions
  • SSL Security
  • Secure Data Storage
  • Task Scheduling
  • Template Management
  • User Management
  • Video Conferencing
  • Whiteboard
  • eCommerce Management

Integrations

  • Total integrations1
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Luma Health
  • Mailchimp
  • Microsoft Outlook
  • NextGen Healthcare
  • Practice Fusion
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne
  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Luma Health
  • Mailchimp
  • Microsoft Outlook
  • NextGen Healthcare
  • Practice Fusion
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Alora Home Care Software vs. WeCounsel

See how Alora Home Care Software and WeCounsel stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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