Alora Home Care Software Features

Alora Home Care Software

Home care support with online/offline point of service tools

4.58/5 (100 reviews)

Alora Home Care Software Feature Summary

  • Co-pay tracking
  • HIPAA compliant
  • Home health management
  • Multi-office
  • Physician management
  • Multiple fee schedules
  • Patient check-in
  • Patient demographic
  • Patient records management
  • Payment processing
  • Procedure-based scheduling
  • Provider productivity tracking
  • For home care providers
  • Schedule optimization
  • Patient intake
  • Scheduling
  • 485 plan
  • Medication database
  • Drug interaction database
  • Electronic signature
  • On-site employee tracking
  • Paperless charting
  • Private duty home care
  • OASIS assessment management
  • Generate electronic claims
  • Communication logs
  • Manage employee information
  • HIPAA encrypted data
  • Native iPad app
  • Multi-office capability
  • Offline charting
  • Intuitive payroll handling
  • QA manager document review tools
  • Schedule and track patient visits
  • Administrator dashboard
  • Automatic scheduling alerts
  • User security levels
  • Generate compliant and paperless billing
  • Full ICD9 diagnosis & procedure codes
  • Capture patient & employee signatures
  • Google Maps integration
  • Generate exportable reports
  • Time and task tracking

Healthcare & Pharmaceuticals Feature Comparison

Most popular features of all Healthcare & Pharmaceuticals apps

Activity Dashboard (121 other apps)
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Automated Scheduling (86 other apps)
Automatic Notifications (96 other apps)
Billing & Invoicing (148 other apps)
Calendar Management (101 other apps)
Charting (109 other apps)
Claims Management (107 other apps)
Client Portal (102 other apps)
Compliance Management (93 other apps)
Customizable Reporting (96 other apps)
Customizable Templates (81 other apps)
Document Management (79 other apps)
Document Storage (81 other apps)
HIPAA Compliance (179 other apps)
Records Management (140 other apps)
Reminders (141 other apps)
Reporting & Statistics (106 other apps)
Self Service Portal (78 other apps)
Workflow Management (101 other apps)

Mobile apps

iOS App


5 reviews

See all iPhone Apps

Requires iOS 9.2 or later. Compatible with iPhone, iPad, and iPod touch.

Alora Home Care Software Feature Reviews

25 reviewers had the following to say about Alora Home Care Software's features:

Cathie Allen

Customer service has always been on point and continues the same quality of service no matter how many times you contact them. 9:10 your problem is solved or there is a followup resolution expedited whether quickly.

2018-05-24

A request that was already discussed but note officially ticketed as feature upgrade.

Pros

Lots of hard work updating and creating new features for compliance with New CMS CoP's!!

Cons

Carry over feature for skilled nurse visits when there are multiple nurses on the case.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Hervin Jacinto

Alora Home Health Software Review

2017-04-25

It doesn't have have the capability to generate report for QAPI, OBQM, etc.

Pros

I like the how the calendar and scheduling system was designed.

Cons

Few QA Features especially not being able to generate reports on gender, ethnicity, or group according to DX.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Abraham Steel

Alora is a comprehensive, user-friendly platform with a team of dedicated professionals to offer remote support and software training.

2017-03-28

Pros

Easy to use, dedicated customer service staff to assist with issues, a lot of useful features constantly being added

Cons

Looking for more thorough and user-friendly billing options to edit/tweak claims, e.g. editable list of bill types, more clearly defined electronic claim/payer editing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
evelyn DE BELEN

Alora classic

2018-07-16

Pros

I love the reports, very useful.

Cons

The only thing I dont really like is the MSP claims are still not fixed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Garrison Griffin

Alora Plus still has a few minuses

2018-01-25

Limited number of electronic fax pages that can be sent on a monthly basis (100), is not good for larger companies trying to be paperless.

Pros

The dashboard is quite comprehensive.

Cons

While the 485 is created based off the completed Oasis assessment, it is not generated automatically, so you have to go back and manually click through to complete the 485 and fax out.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Software Advice
Helpful?   Yes   No
Read more
Johanna Oviedo

Excellent program from an excellent company

2017-06-08

I recommend Alora.

Pros

We use it for all functions related to the business including scheduling, HIPAA compliant patient and caregiver information storage, administrative level tracking of employees via a convenient telephony system, and company financial electronic paper trails.

Cons

The customer service department is not always easy to reach but when you get someone on the phone, or someone calls you back, you feel like you are very special to them.

Rating breakdown

Ease of use
Features
Customer support

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Nicole Mcleod

User friendly

2017-11-07

Pros

User friendly. Physical Therapy plan of care and eval is great. The comparison for previous oasis is a wonder tool

Cons

The uploading documents needs to be updated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Software Advice
Helpful?   Yes   No
Read more
evelyn DE BELEN

alora classic are easy to learn except the plus which is still on testing

2017-10-12

overall very good

Pros

friendly user easy to learn very good customer service always has an update give us an update from medicare changes which we requested

Cons

msp claim not working plus is still on testing sometimes scheduling are being deleted without tracking social worker notes has no spelling check

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Zach Krachinski

2012-11-13

Alora is the software company that we decided to use for all of our patient management and scheduling needs. The software is easy to use even for staff that is not very computer savvy and when there is a question they have absolutely the best customer support we have had the pleasure of working with anywhere.

Rating breakdown

Ease of use
Features
Customer support
Source: Software Advice
Helpful?   Yes   No
Read more
Vee Ellen Lewis

I am better able to navigate through once reps walked me through the software.

2018-11-05

Pros

In the Reports section you can type in what you want instead of scrolling down.

Cons

It is not as easy to navigate through an episode when scheduling.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Kati Christner

Best and most simple software I've ever used

2017-01-27

Every clinician loves the fact it is simple and fast to use and doesn't cause a lot of extra time to chart. We will use Alora forever!

Pros

Simple charting, tracking reports and makes every clinician happy.

Cons

None

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Alora Home Care Software

You cannot go wrong with this system.

Source: Software Advice
Helpful?   Yes   No
Read more
Judy Jones

Alora is non-interactive

2016-02-16

Pros

We do not like this product at all. We do not feel that the program is intuitive. Support is poor and not timely.

Cons

The product is set up by task, instead of set up by client chart. The point of care tablet use is frustrating and time consuming.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

1/10

Recommendations to others considering Alora Home Care Software

Keep Looking! There are much better programs out there as we have discovered for ourselves for approximately what we are paying.

Source: Software Advice
Helpful?   Yes   No
Read more
Stephane Saint-Louis

Alora - An Industry Leader

2017-06-08

Please use Alora. Your business will thank you.

Pros

All patient and caregiver related information is stored on its remote servers and all scheduling is done on its convenient, user-friendly Scheduler Calendar.

Cons

When I first joined the company, the interface was a bit dull in an aesthetic sense.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Angel Day

Director of Business Development and Clinical Services

2017-01-31

We recently decided to go with Alora and so far it's impressive. I would say it is very user-friendly and offers so much more than others. We spent several months looking for several software companies and all options and Alora was among the top that was a complete system. One other company that is very well known actually had fewer features and way more money. For homecare, this is by far the best choice.

Pros

Great for billing, payroll, and scheduling.

Cons

It would be nice to have an interface with EPIC, PCC, and others or be familiar to those that use those systems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Alora Home Care Software

Look at others, obtain demos, ask a lot of questions about billing scrubbers, multiple payers, set-up and training process before you decide. I am confident you will find Alora best for your needs and better than most.

Source: Software Advice
Helpful?   Yes   No
Read more
Stephanie Gordon

Alora Home Health

2014-10-15

Pros

They have great customer support! The software is very user-friendly.

Cons

The reports are not always as functional as we need them to be.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering Alora Home Care Software

Make sure that the software is meeting your needs, and evaluate the support you get from them.

Source: Software Advice
Helpful?   Yes   No
Read more
Enrique Lagrange

Interesting and educational.

2018-05-24

You've got a great support team who always have been able to help, eitheir they know the answer or don't!

Pros

I think this software is esay to use. It's the inly software for home care I've used as I'm new to the industry, and pretty fast I was able to handle myself in it.

Cons

Also the interface, for certain things I prefer Classic and for others I prefer Plus.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Abraham Steel

Alora Plus is Alora Unlimited

2019-07-03

Pros

I used Alora’s very effective Classic platform for over seven years at another job, but when I opened my own Medical Claims Billing company, I acquired a client using Alora Plus, which is their powerful web browser based platform.

Cons

There are no cons with Alora. Period. In fact, I think people should be paying them MORE money to utilize their software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Melissa Kot

Unhappy!

2017-05-16

Our organization asked the tech support at Alora to fix certain features (be able to view a list of caregiver schedules, make the schedule week Monday-Sunday, etc.) and fix the billing issues and were told that they would be fixed, but they never were.

Pros

Alora is paperless and makes it easy to verify that a caregiver is where he/she should be.

Cons

Alora is extremely un-user friendly from a scheduling and billing standpoint.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Source: Software Advice
Helpful?   Yes   No
Read more
Robbie Pabst

New to Alora 2016

2017-05-24

Alora has great training for our company. It does take time to get everyone one on board. Once the confusion is over everything runs great.

Pros

All clients charts are easy to read or find something in the chart. I like how you can give each person as much or as little access to Alora.

Cons

A few customer Support members are not trained as well as others. When I get that person I'll hang up and call back, to get another team member. Don't like it take 4 hrs to get old logs due to if an attorney needs the ppr work that's to long.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Kendra Weldon

I absolutely LOVE Alora!

2014-04-29

Pros

The things I like best about this product and vendor are the ease of maneuvering through the software from its fully encompassing spectrum of scheduling, billing, and documentation options, as well as the many different functionalities within each system.

Cons

What I like least about this product and vendor is the schedule. For our agency, which has frequent scheduling changes, we need features that notify employees of schedule changes and the options to send them secure messages from the office.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering Alora Home Care Software

The recommendations that I have for others evaluating software like this is to have an itemized list of your agency's most needed product capabilities. Have the must haves, and then have the wants. For an agency to run proficiently and efficiently, the correct software is paramount!

Source: Software Advice
Helpful?   Yes   No
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john coy

Great staff.

2018-07-05

Great staff and customer service

Pros

wonderful staff, they help with teaching brush up and reminders. excellent staff!

Cons

15 minute round up or down of visits. it is in the product but has never worked. it has been brought up multiple times. This would be a great help with payroll.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Vechel Griffon

2012-12-08

Alora makes billing with Medicare, Medicaid and private insurance very easy to do.

Rating breakdown

Ease of use
Features
Customer support
Source: Software Advice
Helpful?   Yes   No
Read more
Mathew Montes

A Great System Overall - May Lack Specificity for Some Applications.

2019-04-02

The lack of specificity in the forms meant a lot of extra work on our end, to create many of the documents that we regularly use for Medicaid authorization renewals.

Pros

My favorite component of the system is one that is often underrated, the dashboard. The dashboard is not only visually appealing, but well organized with lots of helpful information at a glance.

Cons

The downside to the flexibility of the forms is that it lacks specificity. This means that, out of the box, you will have more work to do in setting up your forms than other EMR systems. It take s a while to customize many of these forms which takes time and effort away from the daily business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Eugene Thomas

It get's the job done.

2015-09-18

Pros

The service personnel respond very quickly to queries.

Cons

The text that builds the 485 from the OASIS documents has errors.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

7/10

Recommendations to others considering Alora Home Care Software

Give it a 2-week trial. Ask a lot of questions based on your needs.

Source: Software Advice
Helpful?   Yes   No
Read more
Jessica Thorpe

I enjoy my expierence while working with the Alora product.

2017-07-26

Pros

It is helpful when it comes to charting as well as the scheduling aspect.

Cons

I have not ran in to many cons with the Alora health care system. I would say the only con I have encountered is downloading Alora on apple products.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more