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Alora Home Health vs Aaniie Comparison

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Overview

Alora Home Health Software is a cloud-based solution that simplifies how you deliver and manage home health care.

Aaniie, formerly Smartcare Software, is a complete, cloud-based platform for home care providers of all sizes. Utilizing...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

295

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

104

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

141

5

4

3

2

1

109

22

6

0

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.5

15

5

4

3

2

1

11

3

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

The customer support for this software is amazing and it's a great value for what you pay for.
I absolutely love this program and can confidently recommend it to any serious Home Health Care start-up or well established company as their primary business related software.
Issues are resolved promptly, prices are fair and my nurses love it. I definitely picked a winner with Alora and I am proud to say so.

Pros

They have taken all tips that I have asked for in features and are implementing them as fast as they can. Every single one of them have been so kind and responsive and I am beyond grateful for that.
We have been using this software for a little over a year and love it. It is very user friendly and the SMARTcare team will do anything to help you which is great.
The solution has made my business start up so easy. I get compliments on how professional and organize my new business appears due to Smart Care.

Cons

This project has been going on for approximately a month. This project is crucial to my business and this lag time of project completion is terrible.
The only problem I have found is difficulty reaching a staff member at times. Our agency commonly has to leave a message and await a return call.
The text that builds the 485 from the OASIS documents has errors. This reviewer knows of programs that have more robust error and data scrubbers.

Cons

Inability for the RNs to do assessments offline and transmit later.
When I first started with Smartcare I was very overwhelmed and frustrated trying to learn a new system.
  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features55
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Audit Management
  • Automated Scheduling
  • Bereavement Management
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Caregiver Scheduling
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Clock In/Out
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Customizable Forms
  • Customizable Reports
  • Document Management
  • Document Storage
  • EMR/EHR
  • Electronic Signature
  • Employee Management
  • Employee Portal
  • Forms Management
  • GPS
  • HIPAA Compliant
  • Historical Reporting
  • Insurance Management
  • Invoice Management
  • Live Chat
  • Medication History
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Patient Intake
  • Patient Records Management
  • Payroll Management
  • Physician Portal
  • Quality Assurance
  • Real Time Data
  • Real Time Reporting
  • Real-Time Notifications
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Time Tracking by Client
  • Workflow Management
  • Total features50
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Audit Management
  • Automated Scheduling
  • Bereavement Management
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Caregiver Scheduling
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Clock In/Out
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Customizable Forms
  • Customizable Reports
  • Document Management
  • Document Storage
  • EMR/EHR
  • Electronic Signature
  • Employee Management
  • Employee Portal
  • Forms Management
  • GPS
  • HIPAA Compliant
  • Historical Reporting
  • Insurance Management
  • Invoice Management
  • Live Chat
  • Medication History
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Patient Intake
  • Patient Records Management
  • Payroll Management
  • Physician Portal
  • Quality Assurance
  • Real Time Data
  • Real Time Reporting
  • Real-Time Notifications
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Time Tracking by Client
  • Workflow Management

Integrations

  • Total integrations3
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • DrChrono
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8
  • Total integrations3
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • DrChrono
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8

User reviews that mention these apps

CS
AvatarImg

Christine S.

Hospital & Health Care, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Aaniie logo

Aaniie

Caregivers love the mobile feature

Reviewed 4 years ago

Our aides and nurses love the electronic features. It eliminate paper and trips to the office.

Pros

Very inclusive software. From on boarding, scheduling, EVV, billing, and much more. Our home care company is almost paperless!

Cons

Inability for the RNs to do assessments offline and transmit later.

Vendor response

We are pleased you are taking full advantage of Smartcare's system and its intuitive easy-to-use mobile point-of-care functionality. Smartcare was made to remove all that paper and improve operations with complete front and back-office functionality (HR, CRM, scheduling, revenue cycle management, invoicing, and payroll) Electronic Visit Verification, engagement portals, and mobile point-of-care caregiver apps that you are using. We continue to release new enhancements and will have that additional functionality available shortly. Thank you for your feedback. It's customers just like you that drive the continual evolution of Smartcare and we look forward to hearing more about your success with Smartcare.

ST
AvatarImg

Steve T.

Hospital & Health Care, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Aaniie logo

Aaniie

Long-Time user

Reviewed 4 years ago
Pros

SMARTcare is customized for the home care industry. It's very easy to train new users how to use the system.

Cons

Years ago, there were very few management reports available, however, they continue to add new reporting and are always looking to users for their input on what new reports are needed. Great improvement!

Vendor response

We appreciate your positive feedback and love hearing from our customers. The platform allows full customization to meet each individual agency's unique workflow requirements. Our analytics suite now includes over 65 standard reports. If there is a unique reporting need you can now build that in the system.

SC
AvatarImg

Susan C.

Staffing and Recruiting, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Aaniie logo

Aaniie

Disappointing Software Rollout

Reviewed 2 months ago
Pros

There are features that could be useful, such as the billing component, if the overall software was delivered as promised.

Cons

In staffing, we need to know our in-home caregivers' schedules. The system does not provide us was a comprehensive view of the employee's schedule to staff them.

DA
AvatarImg

Durrand A.

Hospital & Health Care, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Aaniie logo

Aaniie

A true business partner...

Reviewed 4 years ago

Exceptional...Working with SMARTcare is like having our own IT Department, but without the cost. SMARTcare has been a true partner.

Pros

Solutions are very intuitive, easy to use and navigate. I have access to the capabilities and configuration(s) I need, when I need it, in a form that make the complexities of home care to manage and automate with ease: client and staff management or scheduling, care plan develpment,management and tracking, key business and operations KPI access and assessment all done real-time from my laptop, cell...

Cons

No software solution is perfect and over the last two years there have been a few bumps in the road, some system specific issues, as well as some challenges due to industry changes and advancement. Every step of the way SMARTcare has been a true partner in how they have approached these challenges. In many cases suggestions I and/or our Staff has made, problems we've encountered or opportunities presented were addressed by SMARTcare literally overnight. This is a company that believes in partnering with their customers and it shows.

Vendor response

Durrand — Thank you for taking the time to leave us this thoughtful review. It is one of our key values to be a partner for our users, and I am glad we have been able to be of service to you and your business. We are excited to see your continued success, and thank you for taking Smartcare with you along the way!