Ambra Health Pricing, Features, Reviews & Comparison of Alternatives

Ambra Health

Medical image management for health care providers

4.4/5 (356 reviews)

Ambra Health overview

What is Ambra Health?

Ambra is a medical data and image management suite with features for image storage, exchange, viewing, and EHR integration. The scalable and interoperable Ambra cloud platform is designed to serve healthcare providers, from large health systems to small private practices, as well as radiology practices, subspecialty practices and clinical research organizations to improve imaging and collaboration.

Ambra allows efficient image exchange among providers, departments and patients. Organizations are able to automate workflows and digitally route images for diagnostic viewing anywhere, anytime, along with contextual access to imaging and reporting data within EHR and RIS. The platform enables medical image uploads from a variety of sources. Admissions staff can use the one-click CD uploader, or automatically upload imaging directly from the EHR. The Ambra web uploader enables instant ad hoc transfers, and patients can upload prior imaging from home via the online patient portal.

Ambra’s secure cloud based storage allows users to keep all imaging within a single repository, and automatically purge data that has exceeded its legal retention period based on configurable retention rules. Users can store and retrieve various file formats including JPEG, TFF, DOC, and more. The universal viewer can be integrated with single sign-on and provides physicians with access to patient images from any PC, Mac, or tablet to make annotations, compare images, and more.

Ambra can be customized to fit specific trial needs by creating custom fields for the image upload process, and custom routing rules based on the demands of the trial. Downloadable detailed reports include important data such as when a new timepoint is updated, viewed, created, or shared with another organization for complete transparency. Ambra’s second opinion portal allows prospective patients to upload medical images and associated reports to instantly provide images for evaluation. Additional features are provided for trauma transfer, telestroke and radiology, and a patient aware network.
ambrahealth.com

Pricing

Starting from
$100/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, United Kingdom, India, Brazil

Supported languages

English
Ambra Health screenshot: Ambra’s secure and scalable cloud based storage enables organizations to move all imaging into one single repositoryAmbra Health - Your Medical Imaging CloudAmbra Health screenshot: Admissions staff can upload imaging using the one-click CD uploaderAmbra Health screenshot: Flexible, configurable routing rules automate workflows and facilitate sharing studies across organizations, locations, groups, or usersAmbra Health screenshot: The cloud DICOM viewer gives physicians access to patient images from any PC, Mac, or tabletAmbra Health screenshot: Share medical images in real time — no VPN or CDs required

Ambra Health reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.2
  4.4
  4.5
Mark Weathersbee

Awesome Ambra!

Used daily for 2+ years
Reviewed 2018-12-13
Review Source: Capterra

Pros
The features and functionality of the Ambra product is outstanding. We use the system in three distinct ways - 1) sharing images to, receiving images from, and bi-directional sharing with our partners, 2) providing online access to images and reports for our referring community and patients, and 3) supporting our business of providing radiology reads for family practice, urgent care, chiropratic and other imaging providers without a radiologist on staff. These three features, or capabilities, go well beyond the VNA aspect of the product. It's so powerful that the VNA is almost an afterthought to how you'll use it.

Cons
There is a learning curve to this vast product and some of the terminology is new or different from the imaging industry standard. Don't let that shy you away from engaging with Ambra. It's well worth the effort.

Response from Ambra Health


Mark,

Thank you so much for this wonderful review! It has been a pleasure to work with you and the entire Envision Radiology team, and we look forward to our ongoing partnership!

Best,
Chantel Hopper
Director of Customer Success

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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David Hulefeld

Amazing flexibilty and easy to use software

Used daily for 2+ years
Reviewed 2019-09-05
Review Source: Capterra

From the get-go, we were able to schedule calls and diagram what we wanted to do and they just hit the ground running. The project managers are very well versed in the application and were able to give us a great direction while implementing Ambra in our hospital. Whenever I do image exchange with another hospital, I recommend they change vendors.

Pros
Out of all the image exchange companies out there Ambra is by far the easiest to set up and use. Not only did we just give them a list of frequent customers that we exchange images with often and they took care of installing the software and creating bi-directional image exchange, but, they also were able to provide a solution for our teleradiology customers even building interfaces for HL7.

Cons
There isn't much I don't like. They are easy to reach for support and have a very knowledgeable support desk.

Response from Ambra Health


Hi David,

Thank you so much for your review. We appreciate your feedback.

Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Julie Ong

Ambra Health User Review

Used weekly for 1-2 years
Reviewed 2019-09-19
Review Source: Capterra

There are other things I did not like, but I cannot think of at the moment, as they were problems that came about as I was sending. Different occurrences on different days. Also I am a new employee to my company and we only started using Ambra more recently. There is a lack of reference/guidance on processes, procedures, and trouble shooting. Seems like everything comes with a price. What happens if its not our fault that the other provider isn't receiving? We have to get charged every time just to resend. Healthcare should be about quality care and not revenue. How can we afford to provide the best care to our patients if we can't afford to keep using a program that will safeguard their rights and information? Ambra has the potential to be great, but user functionality and costs need improvement. Not a lot of other providers have software that are up to date with ambra and cannot use it.

Pros
I like that the software is secure and we can attach pdf documents with the radiographs.

Cons
Some of the functionality, the steps that I have to take just to get to the radiographs that I want to send. The format or options that are available to us to send to recipients. I don't like how we can't track what was sent. I also don't think it's fair that there is a cost for every item that we send.

Response from Ambra Health


Hi Julie,


Thank you for your feedback. I'm passing along your feedback to our product team. If you can send your email to me at jgoldstein@ambrahealth.com, I can help find a solution. Please let us know if there's anything else we can do for you!

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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BRIAN PETRIE

SOFTWARE THAT PROVIDES MANY SOLUTIONS SUCCESSFULLY

Used daily for 2+ years
Reviewed 2019-08-29
Review Source: Capterra

Ambra (aka DICOM GRID) has always been very pleasant to work with over these past (close to) 10 years. They have not 'nickel and dimed' us for every improvement/request like many vendors (GE for example) do.

Pros
1. Aids patients/care givers in providing their exams with other institutions/care givers. 2. Patients are no longer dependent on CDs. 3. Patients take more control of their healthcare needs by being able to view, share and download their own exams

Cons
appears to be too dependent on bandwidth for image viewing. Increased/efficient compression algorithms would be nice to facilitate the speed of download and viewing.

Response from Ambra Health


Hi Brian,

Thank you so much for your review. We appreciate your feedback.

Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Scott Chelemer

Reasonable but not great Radiograph reviewing

Used weekly for 1-2 years
Reviewed 2019-09-23
Review Source: Capterra

As above

Pros
The log in process is simple thanks to linkage with my company's log in process

Cons
ALL x rays should be readily reviewable when one is pulled up on the software. Currently, to look at old xrays, one has to back out of current study and then find older study with new search. VERY INCONVENIENT,

Response from Ambra Health


Hi Scott,

Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership.

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Ambra Health pricing

Starting from
$100/month
Pricing options
Subscription
Free trial
View Pricing Plans

Contact Ambra Health for detailed pricing information.

Ambra Health features

API
Client Portal
Workflow Management

Activity Dashboard (185 other apps)
Appointment Management (210 other apps)
Automatic Notifications (137 other apps)
Billing & Invoicing (203 other apps)
Calendar Management (138 other apps)
Charting (137 other apps)
Claims Management (145 other apps)
Compliance Management (149 other apps)
Customizable Reporting (124 other apps)
Document Management (124 other apps)
Document Storage (112 other apps)
HIPAA Compliance (242 other apps)
Multi-Location (102 other apps)
Records Management (185 other apps)
Reminders (204 other apps)
Reporting & Statistics (177 other apps)
Self Service Portal (127 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Ambra Health

Key features of Ambra Health

  • EMR HL7 Bridge
  • EMR / EHR integration
  • PACS integration
  • Image storage
  • Medical image uploads
  • Ad hoc transfers
  • Online patient portal
  • Medical image exchange
  • Secure web-based links
  • Automated image routing
  • Automated routing rules
  • High volume imaging
  • Configurable workflow
  • Cloud VNA
  • Image repository
  • Automated retention rules
  • Permissions-based cloud access
  • Informatics-First migration
  • Universal viewer
  • Clinical trials
  • Custom fields
  • Mapping to DICOM tags
  • De-identification automation
  • Imaging data collection
  • Integrate outside DICOM data
  • Telestroke
  • Patient Aware Network
  • Single sign on
  • Routing
View All Features

Benefits

Ambra facilitates access to medical images and data for all, from anywhere, on any device, and in real time.

The solution provides contextual access to imaging and reporting data within EHR and RIS, fueling physician and administrative productivity.

Ambra helps reduce costs, improve agility and empowers staff to deliver optimized patient care.

Upload, share and exchange images using Ambra’s secure cloud based storage which enables users to keep all imaging within a single repository.

Configure routing rules and automate workflows to facilitate sharing studies across organizations, locations, groups, or users.