Ambra Health vs Qminder Comparison

Overview

Ambra Health is a cloud-based medical image management suite with features for image storage, exchange, viewing, and EHR integration

A digital queue management system that improves visitor experience and provides real-time data insights.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$100.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$299.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

196

122

27

6

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.8

(20)

5

4

3

2

1

15

5

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I like how it is easy to use. We have different sections on where to upload images so I like that we have our own organization to upload on and it accessible to the whole department.
Overall, the software solutions are integral to our work and provided a great platform for image viewing and data analysis for myriad studies and quality improvement initiatives.
I like how when you call into support, people are so helpful and understand that we need a quick resolution to our issues since we are in the healthcare industry.

Pros

What I appreciated most was the ease with which we could transform a sometimes chaotic check-in and queuing experience into a seamless one where visitors felt like they were taken care of.
The easy of use from both the user and admin side as well as how easy it is for students to use. Nice clear and easy to read from both the user as well as customer side.
More than Queue Management - an Integral Part of Creating Outstanding Customer Experiences.

Cons

The only problem I've found with the software at my company, which is a hospital, it that a lot of our clients are older and have trouble using it.
Only other downside is that I am no longer notified when a new study becomes available in system, I have to keep checking myself.
It doesn't say what info is required to search for a patients records so for a new user that is frustrating. If you don't put in all the criteria that it wants, it just says "no records found.

Cons

Sometimes agents forget to mark customers as served and there's no way to edit their service time, which can affect the performance data.
The overall look of qminder seems a bit ugly and out of date. Please give it a refresh on the UI.
Limited tools to extract more data for further analysis.
  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review10 months ago

Key features

  • Total features14
  • API
  • Archiving & Retention
  • Behavior Tracking
  • Business Analysis
  • Business Intelligence
  • Client Portal
  • Configurable Workflow
  • Configuration Management
  • Content Repository
  • Custom Fields
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer Profiling
  • Data Capture and Transfer
  • Data Mapping
  • Data Migration
  • Email Notifications
  • Event Management
  • Event Scheduling
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • File Transfer
  • History Tracking
  • Image Library
  • Meeting Management
  • Multi-Language
  • Permission Management
  • Queue Manager
  • Real Time Data
  • Registration Management
  • Reporting & Statistics
  • Self Service Portal
  • Single Sign On
  • Third Party Integration
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Workflow Management
  • Total features28
  • API
  • Archiving & Retention
  • Behavior Tracking
  • Business Analysis
  • Business Intelligence
  • Client Portal
  • Configurable Workflow
  • Configuration Management
  • Content Repository
  • Custom Fields
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer Profiling
  • Data Capture and Transfer
  • Data Mapping
  • Data Migration
  • Email Notifications
  • Event Management
  • Event Scheduling
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • File Transfer
  • History Tracking
  • Image Library
  • Meeting Management
  • Multi-Language
  • Permission Management
  • Queue Manager
  • Real Time Data
  • Registration Management
  • Reporting & Statistics
  • Self Service Portal
  • Single Sign On
  • Third Party Integration
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Workflow Management

Integrations

  • Total integrations5
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Luma Health
  • Microsoft Excel
  • Microsoft Outlook
  • NextGen Healthcare
  • PointClickCare
  • Practice Fusion
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne
  • Total integrations7
  • AdvancedMD for Mental Health
  • Avalon Laboratory System
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Luma Health
  • Microsoft Excel
  • Microsoft Outlook
  • NextGen Healthcare
  • PointClickCare
  • Practice Fusion
  • ProviderSuite
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Ambra Health vs. Qminder

See how Ambra Health and Qminder stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.