Ambra Health Features

Ambra Health

Medical image management for health care providers

4.45/5 (40 reviews)

Ambra Health Feature Summary

  • EMR HL7 Bridge
  • EMR / EHR integration
  • PACS integration
  • Routing
  • Image storage
  • Medical image uploads
  • Ad hoc transfers
  • Online patient portal
  • Medical image exchange
  • Secure web-based links
  • Automated image routing
  • Automated routing rules
  • High volume imaging
  • Configurable workflow
  • Cloud VNA
  • Image repository
  • Automated retention rules
  • Permissions-based cloud access
  • Informatics-First migration
  • Universal viewer
  • Clinical trials
  • Custom fields
  • Mapping to DICOM tags
  • De-identification automation
  • Imaging data collection
  • Integrate outside DICOM data
  • Telestroke
  • Patient Aware Network
  • Single sign on

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Ambra Health Feature Reviews

25 reviewers had the following to say about Ambra Health's features:

Anonymous
(Hospital & Health Care company, 11-50 employees)

Ambra Health Feedback

2018-07-20

Ambra Health is a great platform for image management and the transferring of images.

Pros

I like the idea of image sharing through gateways. When there were issues with a gateway, we were able to use share codes in the interim. Ambra support was always helpful in addressing the gateway issues and they were very prompt and friendly!

Cons

It would be nice if you could pull a link from a study and share it with a doctor's office (etc.), rather than having them make an account or have a CD sent out to them. This would be a great benefit to have!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Brian Petrie

Ambra (aka DICOM GRID) has been an outstanding partner with our facility

2018-07-20

They helped Frederick Memorial Hospital become one of the first health care facilities in the country that allows patients to use a patient portal to access their images for viewing, sharing and downloading

Pros

Zero foot print viewer, easy to download dicom files.

Cons

Sometimes we have to use different filters to find a patients study e.g. if you just put in the medical record number you may not find the exam you want so you'll have to use the name and visa versa-but this is rare.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lauri Beltrand

Uploading made easy

2018-07-27

Ambra Health made uploading my scan easy

Pros

Easy to begin and easy to follow for uploading

Cons

First time use was a bit to follow - but after the first use very easy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Pharmaceuticals company, 5001-10000 employees)

AMBRA review

2018-07-23

Pros

User friendly platform that allows an easy navigation

Cons

The lack of pulling reports with metrics

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Pharmaceuticals company, 1001-5000 employees)

AMBRAhealth

2018-07-20

Pros

The simplicity of the platform makes my job as a project manager easier when dealing with clients. The support email is convenient to help clients with any issues so I do not have to.

Cons

There were only a few times where there were notification issues but they were fixed right away.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Brittney Walter

Ambra health software

2017-06-07

The variety of options of systems that are supported for operating is awesome!

Pros

It's also great being offered to have monthly or annual billing options.

Cons

The amount of time it takes to upload imaging can take some time. The quality of the software could be updated for better detailed images.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Kim McAbee

Easy access and user friendly

2018-08-28

I am not very good with computers, Ambra health transfer of images system is really easy to learn.

Pros

That it is user friendly. I also like that right on the main log in screen you have your training video that is very helpful.

Cons

I like least is that there are two ways to access your files.I like one way that way you know and do not have to figure out which way works best for your computer.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from Ambra Health


Kim,

Thank you for your review! I've passed your feedback on to our customer success team for their review.

Please let us know if you ever need anything.

Read more
Anonymous
(Research company, 201-500 employees)

Ambra is an efficient and effective way to store your medical images

2018-07-16

Pros

The customer service is great, the price is reasonable and the interface is very user friendly which is important.

Cons

I wish the email notifications had the study name or number in the headline so you could easily see which study without reasing the email

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Laurie Carraway

Ambra Review

2018-07-23

Overall I love Ambra Health and the convienence of looking for a patient and images.

Pros

The ease at looking up a particular patient and image.

Cons

Need more distinct search features to make the search faster

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Susan Moran

Ambra with medical trails

2018-07-23

I have not had any problems when sending information to Ambra Health

Pros

It is intuitive as it leads you through the process

Cons

Sometimes I have a difficult time returning to the program that I left if I was interrupted

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Diandra Fernandez

Ambra Health Review

2018-09-19

Pros

This software is great for loading imaging files. You are able to create different sections in order to keep everything organized and the customer services is very responsive and helpful.

Cons

However, Ambra Health is very responsive in helping with uploads and have its own downloader in order to address the issue of large files.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Ambra Health


Diandra,

Thank you so much for your review and feedback! I'm passing along your kind words to our entire team!

Let me know if there is anything we can do for you!
-Jason

Read more
Anonymous
(Pharmaceuticals company, 501-1000 employees)

Good stuff

2018-07-20

Pros

Easy interface to navigate and follow about

Cons

Slow to load, can take a while to load and log off

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Matthew Smith

Great product!

2018-07-23

Pros

Great product! Interface was really easy to use!

Cons

Nothing, no major issues using this product.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Pharmaceuticals company, 1001-5000 employees)

Ambra health review

2018-07-20

Pros

easy in use, and easy for our clients to monitor data

Cons

limited in functionality and limited in use for a complete project in our specific fields

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Katie Shpanskaya

Aesthetically Pleasing and Easy to Use

2018-07-23

Pros

Logical, well-designed, great customer support.

Cons

Not all transferred studies would show up. Unclear why.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Molly Kellogg

Great product and wonderful customer support!

2017-10-13

But other than that I am thoroughly impressed by their cloud-based PACS system. It's easy to use and an absolute dream compared to what we were using before.

Pros

Quick and reliable customer service Fast upload time Competitive Prices Easy and user friendly interface Easy to navigate

Cons

Lack of face to face support (Customer support is great but pretty much everything is done over the phone)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Alex Alfaro

Very reliable

2018-07-26

It helps to easily complete our tasks in the PACS library due to practicality when sharing and importing images to our system.

Pros

It helps to easily complete our tasks in the PACS library due to practicality when sharing and importing images to our system.

Cons

Not able to select and download several studies at a time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ahmed Alayyoubi

Ambra cloud PACS

2018-07-24

Pros

The interface is simple and modern, the layout of buttons and overall looks of the user interface is great.

Cons

Loading images and changing quality from SD to diagnostic had been an on going issue for our users, sometimes it takes a little bit too much time to clear the image into a diagnostic quality. Also new users or external user who we share images with are not aware of the quality function and they think the image quality is bad, might be helpful to have a status indicator that the images are still loading and are not in a full diagnostic quality. The other issue is when changing the window level is the change from diagnostic quality to SD which is very annoying as it is hard to tell what is the optimal window level to stop at. Adding an option to export image into JPG or other simple format is important, the current way of exporting into PNG isn't very useful as you have to do one by one image plus you will have manually go to save each image.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Other

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from Ambra Health


Ahmed,

Thank you for taking the time for the feedback. I'm passing along your enhancement requests to our product team. Please let us know if there's anything else we can do for you!

-Jason

Read more
Debbie Harp

Good times and the bad times

2018-07-23

The employees are always nice and want to help but they have cannot solve all the issues. We like AMBRA but do not love AMBRA.

Pros

It is fairly easy to use.

Cons

When AMBRA is emailed about the issue, we get the an automated response that the issue is being looked into.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Nicole Alleyne

Easiest imaging software to use

2018-07-23

It has been really easy interacting with not only the people but also customer support when I have a problem.

Pros

The ease of use is wonderful. I never have any real problems with this software.

Cons

Out of all the software that I use this one is the easiest with no real down sides.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Hospital & Health Care company, 5001-10000 employees)

Good customer service

2018-07-23

Pros

I liked Ambra's customer service, and their willingness to set up shared screen sessions upon short notice. These were incredibly useful to assist research sites in their uploads, and troubleshoot issues that I would not have been able to identify otherwise.

Cons

I feel like it could be easier for users/more user friendly- some of the research sites consistently had issues during upload.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Rebekah Southard

Review for Ambra Health

2018-07-24

The more I use it, the easier it becomes to understand.

Pros

I like how quickly the site uploads images.

Cons

How the site is not the most user friendly (it can be confusing if multiple studies use it-selecting the other study/site)

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Wallace LaGuerre

Happy with the service

2018-07-27

Over all, I am satisfied with the company because it's sharing images with other clinics and/or hospitals a lot easier.

Pros

It is very easy to use, I can navigate through the site quickly to find patients.

Cons

I do not have any cons about the site.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nusrat Jahan

Ambra Health

2018-07-27

overall experience is good.

Pros

Quick upload good customer service easy access

Cons

sometime it get stuck longer waiting time if stuck.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Austyn Brown

Usage

2018-08-22

Pros

Easy access to patients and X-rays for our facility

Cons

Accelerator did not work some times as well with the loading

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more