Ambra Health Features

Ambra Health

Medical image management for health care providers

4.4/5 (356 reviews)

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API
Access Controls/Permissions
Archiving & Retention
Audit Trail
Automated Routing
Client Portal
Comparison View
Compliance Management
Configurable Workflow
Data Compression
Data Import/Export
Data Mapping
Diagnostic Tools
EDI
EHR-Agnostic
EMR HL7 Bridge
HIPAA Compliant
HL7 Support
Health Record Access
Image Analysis
Image Library
Image Management
Lab Results
Mobile Access
Multi-Location
Multi-Physician
Non-DICOM Imaging Support
PACS Integration
Patient Portal
Patient Records Management
Referring Physician Portal
Routing
Scanning Input
Secure Messaging
Single Sign On
Third Party Integrations
Workflow Management
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API
Access Controls/Permissions
Archiving & Retention
Audit Trail
Automated Routing
Client Portal
Comparison View
Compliance Management
Configurable Workflow
Data Compression
Data Import/Export
Data Mapping
Diagnostic Tools
EDI
EHR-Agnostic
EMR HL7 Bridge
HIPAA Compliant
HL7 Support
Health Record Access
Image Analysis
Image Library
Image Management
Lab Results
Mobile Access
Multi-Location
Multi-Physician
Non-DICOM Imaging Support
PACS Integration
Patient Portal
Patient Records Management
Referring Physician Portal
Routing
Scanning Input
Secure Messaging
Single Sign On
Third Party Integrations
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Archiving & Retention
Audit Trail
Automated Routing
Client Portal
Comparison View
Compliance Management
Configurable Workflow
Data Compression
Data Import/Export
Data Mapping
Diagnostic Tools
EDI
EHR-Agnostic
EMR HL7 Bridge
HIPAA Compliant
HL7 Support
Health Record Access
Image Analysis
Image Library
Image Management
Lab Results
Mobile Access
Multi-Location
Multi-Physician
Non-DICOM Imaging Support
PACS Integration
Patient Portal
Patient Records Management
Referring Physician Portal
Routing
Scanning Input
Secure Messaging
Single Sign On
Third Party Integrations
Workflow Management
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Mobile apps

iOS App


43 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


7 reviews

Ambra Health Feature Reviews

25 reviewers had the following to say about Ambra Health's features:

Stacy S.

Ambra Health

2019-09-19

We were able to move to a cloud based solution that gave us better management of our data and better access.

Pros

Its ease of use and that it is cloud based and clients can access it from anywhere. Patients can give anyone access to their images through the shareable interface.

Cons

We didn't really find anything we didn't like about the software. It is pretty much a whole package at a very good price compared to other PACs systems. Very affordable for smaller practices who can't afford to go with the larger PACs systems

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Ambra Health


Hi Stacy,

Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership.

Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com

Read more
Enid G.

Ambra health review

2019-08-29

At this moment, I'm not sure what will our management will do to improve this software, but there as been comments about it.

Pros

The only thing I like about this software is that I'm able to electrically received images from other facility, if we can't use the other software for share to help our patient with their second opinion.

Cons

The things I don't like about this software is that it's very slow and time communing for our fast pace work flow everyday and if the patient has multiple images then it's even more slow for me to download images to my computer system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No

Response from Ambra Health


Hi Enid,

Thank you so much for your feedback. I would love to address your request. If you can send your email to me at lvoli@ambrahealth.com, I can help find a solution.

Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com

Read more
Anonymous
(Hospital & Health Care company, 11-50 employees)

Ambra Health Feedback

2018-07-20

Ambra Health is a great platform for image management and the transferring of images.

Pros

I like the idea of image sharing through gateways. When there were issues with a gateway, we were able to use share codes in the interim. Ambra support was always helpful in addressing the gateway issues and they were very prompt and friendly!

Cons

It would be nice if you could pull a link from a study and share it with a doctor's office (etc.), rather than having them make an account or have a CD sent out to them. This would be a great benefit to have!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Ambra Health


Hi,

Thank you so much for your review. We appreciate your feedback.

Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com

Read more
nikenji c.

Easy to Use

2019-09-17

Pros

The ability to schedule appointment for patient right from my office without calling is amazing

Cons

I cant saying anything Negative regarding the software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Ambra Health


Hi Nikenji,

Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership.

Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com

Read more
Amanda V.

Ambra Health review.

2019-09-05

This helps us improve patients care by getting reports out to our physicians and patient more quickly.

Pros

We like how quickly we can send prior mammograms to another facility and how quickly we can receive prior mammogram images needed for comparison.

Cons

We are limited to a small amount of locations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Ambra Health


Hi Amanda,

Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership.

Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com

Read more
Tianna h.

Great if Familiar with Program

2019-08-29

AMBRA had been great to use with people who are familiar with the program, however people are who are not familiar do not recognize and will not open the email. I wish there was away that instead of it coming from AMBRA it can say the organization who is sending the images.

Pros

I like how easy it is to share x-rays and have the option to upload reports along with the images.

Cons

When we send an email out to another facility the do not recognize AMBRA Health so they do not open the message, then patients start complaining that we haven't released records when usually we send them with in 5 days.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Ambra Health


Hi Tianna,

Thank you so much for your review. We appreciate your feedback.

Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com

Read more
Marisol M.

Ambra

2019-09-05

Overall I have had a good experience with Ambra and it has been very helpful uploading patients images

Pros

How easy to share images with doctors to view ahead of a patients appointment

Cons

Sometime Ambra is super slow and doesn't work

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Madeline B.

Good Software

2019-09-05

I like the ease of use for patients and how easy it is for them to sign up - they don't want to necessarily create a new user name and password for something so I think that makes it easier for them to sign up / easier for us to push the product to them

Pros

The ease of use and its easy to sign up patients.

Cons

The confusion about how long it takes for patients to get their email, and how long of a turnaround it takes from when the report is finished to when the patient gets the report.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Ambra Health


Hi Madeline,

Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership.

Best,
Chantel Hopper
Customer Success Director
chopper@ambrahealth.com

Read more
Jana A.

Ambra health

2018-12-07

Ambra works very well and efficient. My provider did have an experience when all of his studies went missing and could not find them. I think he called the helpdesk to try and resolve

Pros

Ambra health is very fast and efficient.

Cons

Sometimes the providers get stuck with finding the patients records/images

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Ambra Health


Hi Jana,

We are glad to hear that your experience with Ambra has been fast and efficient! Should you or a colleague ever have a similar issue again, the helpdesk (support@ambrahealth.com) is definitely the place to go. They will look into your issue and get back to you in a timely manner!

Best,
Chantel Hopper
Director of Customer Success

Read more
STACIE F.

So easy to use

2019-08-30

Overall, would absolutely recommend this to other health care systems, particularly those with EPIC.

Pros

It allows for quick and seamless uploading directly into the patients medical record.

Cons

The layout for our second opinion administrator is a little complicated with many steps and areas to check.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Ambra Health


Hi Stacie,

Thank you so much for your review. We appreciate your feedback.

Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com

Read more
Julie Z.

Ambra review

2019-09-05

Pros

Ease of use for patients! Patients like seeing their images and reports

Cons

Secondary software for patients, so gets confusing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Ambra Health


Hi Julie,

Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership.

Best,
Chantel Hopper
Customer Success Director
chopper@ambrahealth.com

Read more
Yaco T.

Ambra Review by Yaco

2019-09-12

Everything has worked very well since using Ambra, the films upload pretty fast to the system and they are not hard to locate by using the patient name or medical record number.

Pros

When I logged in for the first time, it was very self explanatory.

Cons

When it comes to disks that have large studies, sometimes the disks freeze up or stop altogether. There has been times when I have had to restart my computer and start all over three times before it has run all the way through.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessica S.

Ambra review

2019-09-05

We have been promoting online medical records

Pros

I like the ease of myself/patients having access to this software on a mobile phone or computer.

Cons

the initial sign up could be confusing to patients with the sign up link sometimes patients complain their link does not load

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Ambra Health


Hi Jessica,

Thank you for your feedback. I'm passing along your request to our product team and I'll follow up when I know more. Please let us know if there's anything else we can do for you!

Best,
Chantel Hopper
Customer Success Director
chopper@ambrahealth.com

Read more
Megan B.

Huge Improvement in Quality

2019-08-29

Overall it has been great and we are able to get better information faster than we were before with the disks

Pros

The software has made it much easier for us to access our patients images with a much higher quality than the disks that we used to get

Cons

It doesn't say what info is required to search for a patients records so for a new user that is frustrating.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Ambra Health


Hi Megan,

Thank you so much for your review. We appreciate your feedback.

Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com

Read more
Liz F.

Ease of sending images

2019-09-12

Pros

This software makes it easy to email patients and other medical providers images and reports.

Cons

It is easy to see the images but a little more difficult to find the report.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Ambra Health


Hi Liz,

Thank you so much for your review. We appreciate your feedback.

Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com

Read more
Candace J.

Not a Radiologist!

2019-09-07

With regard to complex spine deformity surgery, there is unquestionably a reduction in intra-operative delay previously due to manual measurement, inability to screen share with multiple images and/or access multi-modal views; directly benefitting our patients and surgeons.

Pros

Quick, user friendly, all access menu for review and selection of desired films and/or radiologist reports. Comprehensive menu options provide easy image manipulation for target viewing and multiple image view.

Cons

As of yet, I haven't encountered any situation in which I would hold Ambra (software) responsible. The provider is responsible for poorly executed studies, not the the purveyor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Ambra Health


Hi Candace,

Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership.

Best,
Anna Schmidt
Customer Success Manager
aschmidt@ambrahealth.com

Read more
Joshua H.

Ambra Health

2019-09-19

The abaility to give patients control over their medical records is a big plus as it helps patients be more active in their health care.

Pros

The ability to have medical records available anytime anywhere you have internet access.

Cons

There are a lot of steps to upload and transfer images.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Ambra Health


Hi Joshua,

Thank you so much for your review. We appreciate your feedback.

Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com

Read more
wayne f.

Easy to use

2019-09-19

Very easy to use and i can look up x-ray reports for all three clinics at what ever location i am at.

Pros

Very easy to use and i can look up x-ray reports for all three clinics at what ever location i am at.

Cons

I have had no issues with the system at this time

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Ambra Health


Hi Wayne,

Thank you so much for your review. We appreciate your feedback.

Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com

Read more
Ian N.

Ambra health review

2019-09-12

We had one issue uploading the images but customer support helped.

Pros

Fairly intuitive interface.

Cons

Too many link choices - unclear which is the text report, images, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Ambra Health


Hi Ian,

Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership.

Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com

Read more
DeeAnn N.

System very hard to figure out and not much training given

2019-08-29

It is good if you do zero to no medical billing. All of the billing comes back to you to figure out what to do with it.

Pros

I like the scheduling portion.

Cons

The billing. Everything comes back to the office to fix

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from Ambra Health


Hi DeeAnn,

Thank you so much for your feedback. I would love to address your request. If you can send your email to me at lvoli@ambrahealth.com, I can help find a solution.

Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com

Read more
Matthew G.

SHaring made easy

2019-08-29

Pros

We have linked two separate medical records systems (Dental School and Medical School) to allow our cleft clinic to share data files without having to reimage patients.

Cons

Search function isn't as easy as google search.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Ambra Health


Hi Matthew,

Thank you so much for your review. We appreciate your feedback.

Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com

Read more
Stephen P.

Easy Peasy

2018-12-04

We started as a more user friendly way to import outside facility images; now we use it as our complete solution, even for special use situations like our second opinion portal, our patient portal, and our mobile imaging units.

Pros

This is so easy and works in places that required hard copies or CD’s.

Cons

The viewer is getting better and better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Ambra Health


Hi Dr. Papadopoulos,

Thank you so much for your review! We are so glad that you and your team enjoy using Ambra! We look forward to continuing to work with you.

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

Read more
Brian P.

Ambra (aka DICOM GRID) has been an outstanding partner with our facility

2018-07-20

They helped Frederick Memorial Hospital become one of the first health care facilities in the country that allows patients to use a patient portal to access their images for viewing, sharing and downloading

Pros

Zero foot print viewer, easy to download dicom files.

Cons

Sometimes we have to use different filters to find a patients study e.g. if you just put in the medical record number you may not find the exam you want so you'll have to use the name and visa versa-but this is rare.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Ambra Health


Hi Brian,

Thank you so much for your review. We appreciate your feedback.

Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com

Read more
Liana T.

Great Product/Easy to use

2019-09-05

I love having a direct contact with the same person who helped me in implementation. She is awesome. She makes sure we are taken care of. If we run into any issues that support is not familiar with or if they can't take care of it, she is always available and goes above and beyond to make things happen.

Pros

I like that clinicians/providers don't even have to leave the chart to see results and results are ready in minutes!

Cons

We also have some integration issues in our EHR, Athena Health, as we cannot see the report and the link to the studies in one report within the chart. We have two links that have to be clicked, one for the report and one for the link to the image.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Ambra Health


Hi Liana,

Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership.

Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com

Read more
CAROLANN M.

AMBRA IS A GREAT SYSTEM

2019-08-29

VERY EASY TO USE, EASY TO PRINT XR/MRI REPORTS.

Pros

THIS SYSTEM IS VERY EASY TO USE.

Cons

PASSWORD CHANGES SOMETIMES DON'T WORK. FRUSTRATING TO CHANGE 3 OR 4 TIMES BEFORE IT STICKS.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Ambra Health


Hi Carolann,

Thank you so much for your review. We appreciate your feedback.

Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com

Read more