Ambra Health Pricing Plan & Cost Guide

Ambra Health

Medical image management for health care providers

4.4/5 (356 reviews)

Ambra Health Pricing

Pricing model: Subscription

Free Trial: Available

Contact Ambra Health for detailed pricing information.

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Ambra Health Pricing Reviews

Pros

  • The software is effective has definitely is important at my company. Patients having access to their reports almost instantly is great.Aleksandra K.Read the full review
  • The Ease of use- functionality, and capabilities are far greater than our previous Cloud solution.Jason O.Read the full review
  • Ambra Health has been a great solution to assist with image exchange between facilities, eliminating delays and costs associated with CD/DVD imports. Great service and support from the staff.Jason o.Read the full review

Cons

  • The only problem I've found with the software at my company, which is a hospital, it that a lot of our clients are older and have trouble using it.Aleksandra K.Read the full review
  • The initial sign up could be confusing to patients with the sign up link sometimes patients complain their link does not load.Jessica S.Read the full review
  • Sometimes slow upload images missing not working all the time.Deborah L.Read the full review
94%
recommended this to a friend or a colleague

15 reviewers had the following to say about Ambra Health's pricing:

Stacy S.

Ambra Health

Used daily for 1-2 years
Reviewed 2019-09-19
Review Source: Capterra

We were able to move to a cloud based solution that gave us better management of our data and better access.

Pros
Its ease of use and that it is cloud based and clients can access it from anywhere. Patients can give anyone access to their images through the shareable interface.

Cons
We didn't really find anything we didn't like about the software. It is pretty much a whole package at a very good price compared to other PACs systems. Very affordable for smaller practices who can't afford to go with the larger PACs systems

Response from Ambra Health


Hi Stacy,

Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership.

Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Tiffany M.

Ambra Health has saved us money over and over again!

Used daily for 6-12 months
Reviewed 2019-09-12
Review Source: Capterra

The amount of money we were paying before was unreal! I was not the manager when the decision was made for the original software, but when I took over and heard the amount we were paying every month, I made it a personal mission to find something cheaper. That saved money can easily be put towards room upgrades or other modalities.

Pros
Easy to use! If I get a call at home to "fix" something I don't have to travel into the hospital, I can do it from home. Customer service is second to none! You are talking to real people and they more often than not can have an answer for you while on the phone. I had a LOT of questions when we first started using Ambra and they were at my beckon call and tremendous to work with. Easy to fix studies that need images removed or moved from study to study (we do not have a worklist.)

Cons
In the last year of having it, we have only had it happen once, but there was a website outage. You have to purchase as an add on a license for an "always up link". I would rather that option be available in the price or communicated up front. The outage only last 10-15 minutes and we are a very small hospital so there was no issue with it, but large busy 24/7 departments I think the add on would be a must!

Response from Ambra Health


Hi Tiffany,

Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership.

Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Beran R.

Outstanding image transfer

Used daily for 2+ years
Reviewed 2019-09-05
Review Source: Capterra

We enable critical image analysis to inform life changing procedures for emphysema using Ambra. Our customers rely on the security and reliability of the system to access this service and serve the needs of their emphysema patients.

Pros
Very reliable, low cost platform for image transfer. Was very responsive to our needs for a custom solution and enabled us to build a high reliability, custom business to business service

Cons
Sometimes we want to do things that the service is not designed to do, but generally the team is very good about working with us to resolve.

Response from Ambra Health


Hi Beran,

Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership.

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Julie O.

Ambra Health User Review

Used weekly for 1-2 years
Reviewed 2019-09-19
Review Source: Capterra

There are other things I did not like, but I cannot think of at the moment, as they were problems that came about as I was sending. Different occurrences on different days. Also I am a new employee to my company and we only started using Ambra more recently. There is a lack of reference/guidance on processes, procedures, and trouble shooting. Seems like everything comes with a price. What happens if its not our fault that the other provider isn't receiving? We have to get charged every time just to resend. Healthcare should be about quality care and not revenue. How can we afford to provide the best care to our patients if we can't afford to keep using a program that will safeguard their rights and information? Ambra has the potential to be great, but user functionality and costs need improvement. Not a lot of other providers have software that are up to date with ambra and cannot use it.

Pros
I like that the software is secure and we can attach pdf documents with the radiographs.

Cons
Some of the functionality, the steps that I have to take just to get to the radiographs that I want to send. The format or options that are available to us to send to recipients. I don't like how we can't track what was sent. I also don't think it's fair that there is a cost for every item that we send.

Response from Ambra Health


Hi Julie,


Thank you for your feedback. I'm passing along your feedback to our product team. If you can send your email to me at jgoldstein@ambrahealth.com, I can help find a solution. Please let us know if there's anything else we can do for you!

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Molly K.

Great product and wonderful customer support!

Used daily for less than 6 months
Reviewed 2017-10-13
Review Source: Software Advice

We had the pleasure of having one of Ambra's reps come by our office but mostly everything is done online with GoTo Meeting. I understand this completely and is the industry norm as everyone is in different states and time zones. I really do like that face to face communication though and I wish Ambra had more people in our area to be available for more in-person meetings. But other than that I am thoroughly impressed by their cloud-based PACS system. It's easy to use and an absolute dream compared to what we were using before.

Pros
Quick and reliable customer service Fast upload time Competitive Prices Easy and user friendly interface Easy to navigate

Cons
Lack of face to face support (Customer support is great but pretty much everything is done over the phone)

Response from Ambra Health


Hi Molly,

Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership.

Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Ambra is an efficient and effective way to store your medical images

Used daily for less than 6 months
Reviewed 2018-07-16
Review Source: Capterra

Pros
The customer service is great, the price is reasonable and the interface is very user friendly which is important.

Cons
I wish the email notifications had the study name or number in the headline so you could easily see which study without reasing the email

Response from Ambra Health


Hi,

Thank you so much for your review. We appreciate your feedback.

Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Ethan H.

Easy to use, Great customer support

Used daily for 6-12 months
Reviewed 2019-08-29
Review Source: Capterra

Pros
Ease of use. Less expensive for the features privided.

Cons
We'd like to see a way to encrypt the CDs that are printed from Ambra.

Response from Ambra Health


Hi Ethan,

Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership.

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Andrea G.

Exellent

Used daily for 6-12 months
Reviewed 2019-09-19
Review Source: Capterra

Good

Pros
Easy access , and easy to understand. I really like the way it is organized

Cons
Sometime it the system is low , but it happens very rarely

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Stephen P.

Easy Peasy

Used daily for 2+ years
Reviewed 2018-12-04
Review Source: Capterra

We started as a more user friendly way to import outside facility images; now we use it as our complete solution, even for special use situations like our second opinion portal, our patient portal, and our mobile imaging units.

Pros
This is so easy and works in places that required hard copies or CD’s. The cloud makes it safe and accessible. This is the answer to our complete solution at a fraction of the price

Cons
The viewer is getting better and better.

Response from Ambra Health


Hi Dr. Papadopoulos,

Thank you so much for your review! We are so glad that you and your team enjoy using Ambra! We look forward to continuing to work with you.

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

review

Used daily for 2+ years
Reviewed 2018-12-07
Review Source: Capterra

Pros
I like how easy it is to use, and everything is labeled.

Cons
I believe the system is very low and I don't like that you have to use chrome.

Response from Ambra Health


Hi there,

Thank you so much for your review. I would love to hear more about your feedback! Please feel free to email me at jgoldstein@ambrahealth.com.

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

Rating breakdown

Ease of use
Features

Likelihood to recommend: 5/10

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Anonymous

Ambra orthopedic review

Used daily for 1-2 years
Reviewed 2018-12-04
Review Source: Capterra

Pros
Images are easy to upload and windows make viewing easy

Cons
I have to frequently measure Cobb angle and take other angles/measurements​. The tools needed for this are not the best and have low sensitivity when adjusting.

Response from Ambra Health


Hi there,

Thank you for your review! We are so glad that you enjoy using Ambra! We would love to hear more about your feedback concerning measuring Cobb angles. Please feel free to email me at jgoldstein@ambrahealth.com and I will submit a ticket for you!

Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Tyler M.

A great Image management solution

Used daily for 2+ years
Reviewed 2018-01-15
Review Source: Software Advice

I would 100% go with this solution again if the opportunity presented itself

Pros
Innovative, nimble, interoperability, user friendly, cost effective, customer service oriented company

Cons
The only con is sporadic and associated to being a web-based solution. The speed of image loading for viewing purposes can be dictated by the local internet traffic. While this is an infrequent occurrence, it is noticeable when it does happen.

Response from Ambra Health


Hi Tyler,

Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership.

Best,
Anna Schmidt
Customer Success Manager
aschmidt@ambrahealth.com

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Davis C.

Product Review

Used daily for 2+ years
Reviewed 2019-08-29
Review Source: Capterra

Getting providers images quickly

Pros
Easy, Fast to send / Share . Ability to E-Mail reduces CD time and cost

Cons
sorting AE titles to share / need to sort by alphabetic order

Response from Ambra Health


Hi Davis,

Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership.


Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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JANA R.

Ambra

Used daily for 1-2 years
Reviewed 2019-09-05
Review Source: Capterra

We have had nothing but the best experience so far. Nothing to complain about.

Pros
The cost was the best feature. We also liked that we could speak with someone and they were willing to get back to us in a timely manner.

Cons
The thing that I liked least was that we had to purchase anything. I can't really complain about any of the encounters we have had.

Response from Ambra Health


Hi Jana,

Thank you so much for your review. We appreciate your feedback.

Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lisa S.

Ambra Review

Used daily for 2+ years
Reviewed 2021-03-30
Review Source: Capterra

Providers like the system and are able to send and receive images from all over the US.

Pros
Ease of use and the support is timely and efficient. Requests are addressed within 24 to 48 hours if not sooner.

Cons
There is not anything that I can think of that I don't like about the system. I guess if I were forced to pick a negative at this time it would be the cost but even so it is in line with like products.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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