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Ambra Health
4.4
(360)

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Medical image management for health care providers

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(1)

Ambra Health Pricing

Pricing overview

Value for money rating

4.3

/5

360

Price starts from

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Free plan
Subscription
Free trial

Pricing details

Contact Ambra Health for detailed pricing information.

What users say

Ambra Health has been a great solution to assist with image exchange between facilities, eliminating delays and costs associated with CD/DVD imports. Great service and support from the staff.
The cost was the best feature. We also liked that we could speak with someone and they were willing to get back to us in a timely manner.

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Reviewers who mentioned pricing said:

SS
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Stacy S.

Medical Practice, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Ambra Health

Reviewed 3 years ago

We were able to move to a cloud based solution that gave us better management of our data and better access.

Pros

Its ease of use and that it is cloud based and clients can access it from anywhere. Patients can give anyone access to their images through the shareable interface.

Cons

We didn't really find anything we didn't like about the software. It is pretty much a whole package at a very good price compared to other PACs systems. Very affordable for smaller practices who can't afford to go with the larger PACs systems

Vendor response

Hi Stacy, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com

JR
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JANA R.

Medical Practice, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ambra

Reviewed 3 years ago

We have had nothing but the best experience so far. Nothing to complain about.

Pros

The cost was the best feature. We also liked that we could speak with someone and they were willing to get back to us in a timely manner.

Cons

The thing that I liked least was that we had to purchase anything. I can't really complain about any of the encounters we have had.

Vendor response

Hi Jana, Thank you so much for your review. We appreciate your feedback. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com

BR
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Beran R.

Medical Devices, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Outstanding image transfer

Reviewed 3 years ago

We enable critical image analysis to inform life changing procedures for emphysema using Ambra. Our customers rely on the security and reliability of the system to access this service and serve the needs of their emphysema patients.

Pros

Very reliable, low cost platform for image transfer. Was very responsive to our needs for a custom solution and enabled us to build a high reliability, custom business to business service

Cons

Sometimes we want to do things that the service is not designed to do, but generally the team is very good about working with us to resolve.

Vendor response

Hi Beran, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Jake Goldstein Customer Success Manager jgoldstein@ambrahealth.com

TM
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Tyler M.

501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great Image management solution

Reviewed 5 years ago

I would 100% go with this solution again if the opportunity presented itself

Pros

Innovative, nimble, interoperability, user friendly, cost effective, customer service oriented company

Cons

The only con is sporadic and associated to being a web-based solution. The speed of image loading for viewing purposes can be dictated by the local internet traffic. While this is an infrequent occurrence, it is noticeable when it does happen.

Vendor response

Hi Tyler, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Anna Schmidt Customer Success Manager aschmidt@ambrahealth.com

DC
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Davis C.

Medical Practice, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Product Review

Reviewed 3 years ago

Getting providers images quickly

Pros

Easy, Fast to send / Share . Ability to E-Mail reduces CD time and cost

Cons

sorting AE titles to share / need to sort by alphabetic order

Vendor response

Hi Davis, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com

TM
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Tiffany M.

Hospital & Health Care, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Ambra Health has saved us money over and over again!

Reviewed 3 years ago

The amount of money we were paying before was unreal! I was not the manager when the decision was made for the original software, but when I took over and heard the amount we were paying every month, I made it a personal mission to find something cheaper. That saved money can easily be put towards room upgrades or other modalities.

Pros

Easy to use! If I get a call at home to "fix" something I don't have to travel into the hospital, I can do it from home. Customer service is second to none! You are talking to real people and they more often than not can have an answer for you while on the phone. I had a LOT of questions when we first started using Ambra and they were at my beckon call and tremendous to work with. Easy to fix studies that need images removed or moved from study to study (we do not have a worklist.)

Cons

In the last year of having it, we have only had it happen once, but there was a website outage. You have to purchase as an add on a license for an "always up link". I would rather that option be available in the price or communicated up front. The outage only last 10-15 minutes and we are a very small hospital so there was no issue with it, but large busy 24/7 departments I think the add on would be a must!

Vendor response

Hi Tiffany, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com

SP
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Stephen P.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy Peasy

Reviewed 4 years ago

We started as a more user friendly way to import outside facility images; now we use it as our complete solution, even for special use situations like our second opinion portal, our patient portal, and our mobile imaging units.

Pros

This is so easy and works in places that required hard copies or CD’s. The cloud makes it safe and accessible. This is the answer to our complete solution at a fraction of the price

Cons

The viewer is getting better and better.

Vendor response

Hi Dr. Papadopoulos, Thank you so much for your review! We are so glad that you and your team enjoy using Ambra! We look forward to continuing to work with you. Best, Jake Goldstein Customer Success Manager jgoldstein@ambrahealth.com

LS
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Lisa S.

Health, Wellness and Fitness, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ambra Review

Reviewed 2 years ago

Providers like the system and are able to send and receive images from all over the US.

Pros

Ease of use and the support is timely and efficient. Requests are addressed within 24 to 48 hours if not sooner.

Cons

There is not anything that I can think of that I don't like about the system. I guess if I were forced to pick a negative at this time it would be the cost but even so it is in line with like products.

EH
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Ethan H.

Hospital & Health Care, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use, Great customer support

Reviewed 3 years ago
Pros

Ease of use. Less expensive for the features privided.

Cons

We'd like to see a way to encrypt the CDs that are printed from Ambra.

Vendor response

Hi Ethan, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Jake Goldstein Customer Success Manager jgoldstein@ambrahealth.com

JB
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Joey B.

Hospital & Health Care, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Questionable Business Ethics for Healthcare Software

Reviewed 9 months ago

Poor other customer treatment.

Pros

Features good. Other products offer similar.

Cons

Question everything possible about their contracting. A small group of radiologists including myself contracted with Ambra to provide cloud based imaging reviews for legal clients. The service worked okay. Cheaper options would have sufficed. But during the Covid pandemic- like several other services, we had to dissolve this additional business. We completely stopped using the platform and repeatedly ask for termination of agreement. No - one will respond and we keep receiving threatening notifications. Accounting has been worthless. Get a 30-60 out in your agreement. Hospitals would demand this. You should as well!

AR
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Anonymous Reviewer

Verified reviewer

Hospital & Health Care, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Ambra orthopedic review

Reviewed 4 years ago
Pros

Images are easy to upload and windows make viewing easy

Cons

I have to frequently measure Cobb angle and take other angles/measurements​. The tools needed for this are not the best and have low sensitivity when adjusting.

Vendor response

Hi there, Thank you for your review! We are so glad that you enjoy using Ambra! We would love to hear more about your feedback concerning measuring Cobb angles. Please feel free to email me at jgoldstein@ambrahealth.com and I will submit a ticket for you! Best, Jake Goldstein Customer Success Manager jgoldstein@ambrahealth.com

AR
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Anonymous Reviewer

Verified reviewer

Hospital & Health Care, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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review

Reviewed 4 years ago
Pros

I like how easy it is to use, and everything is labeled.

Cons

I believe the system is very low and I don't like that you have to use chrome.

Vendor response

Hi there, Thank you so much for your review. I would love to hear more about your feedback! Please feel free to email me at jgoldstein@ambrahealth.com. Best, Jake Goldstein Customer Success Manager jgoldstein@ambrahealth.com

JO
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Julie O.

Hospital & Health Care, 5,001-10,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Ambra Health User Review

Reviewed 3 years ago

There are other things I did not like, but I cannot think of at the moment, as they were problems that came about as I was sending. Different occurrences on different days. Also I am a new employee to my company and we only started using Ambra more recently. There is a lack of reference/guidance on processes, procedures, and trouble shooting. Seems like everything comes with a price. What happens if...

Pros

I like that the software is secure and we can attach pdf documents with the radiographs.

Cons

Some of the functionality, the steps that I have to take just to get to the radiographs that I want to send. The format or options that are available to us to send to recipients. I don't like how we can't track what was sent. I also don't think it's fair that there is a cost for every item that we send.

Vendor response

Hi Julie, Thank you for your feedback. I'm passing along your feedback to our product team. If you can send your email to me at jgoldstein@ambrahealth.com, I can help find a solution. Please let us know if there's anything else we can do for you! Best, Jake Goldstein Customer Success Manager jgoldstein@ambrahealth.com

BW
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Bryan W.

Medical Practice, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Ambra Health - A Cost Effective Solution for Viewing and Storing Images

Reviewed 5 years ago
Pros

The software is very easy to use and allows you to compare current studies to past studies. The software is cloud based and allows your practice to store all the images without having to have hardware and servers on site. The staff members are very helpful and responsive. They try to correct any problems with the software in a timely fashion.

Cons

The software is extremely slow loading the images. There is an accelerator program which makes the images load quicker, however in my opinion the images still take too long to load.

Vendor response

Hi Bryan, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com

AG
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Andrea G.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exellent

Reviewed 3 years ago

Good

Pros

Easy access , and easy to understand. I really like the way it is organized

Cons

Sometime it the system is low , but it happens very rarely

AR
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Anonymous Reviewer

Verified reviewer

Research, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Ambra is an efficient and effective way to store your medical images

Reviewed 5 years ago
Pros

The customer service is great, the price is reasonable and the interface is very user friendly which is important.

Cons

I wish the email notifications had the study name or number in the headline so you could easily see which study without reasing the email

Vendor response

Hi, Thank you so much for your review. We appreciate your feedback. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com