Pricing model: Subscription
Free Trial: Available
Contact Ambra Health for detailed pricing information.
15 reviewers had the following to say about Ambra Health's pricing:
We were able to move to a cloud based solution that gave us better management of our data and better access.
Pros
Its ease of use and that it is cloud based and clients can access it from anywhere. Patients can give anyone access to their images through the shareable interface.
Cons
We didn't really find anything we didn't like about the software. It is pretty much a whole package at a very good price compared to other PACs systems. Very affordable for smaller practices who can't afford to go with the larger PACs systems
Hi Stacy,
Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership.
Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com
Rating breakdown
Likelihood to recommend: 9/10
The amount of money we were paying before was unreal! I was not the manager when the decision was made for the original software, but when I took over and heard the amount we were paying every month, I made it a personal mission to find something cheaper. That saved money can easily be put towards room upgrades or other modalities.
Pros
Easy to use! If I get a call at home to "fix" something I don't have to travel into the hospital, I can do it from home. Customer service is second to none! You are talking to real people and they more often than not can have an answer for you while on the phone. I had a LOT of questions when we first started using Ambra and they were at my beckon call and tremendous to work with. Easy to fix studies that need images removed or moved from study to study (we do not have a worklist.)
Cons
In the last year of having it, we have only had it happen once, but there was a website outage. You have to purchase as an add on a license for an "always up link". I would rather that option be available in the price or communicated up front. The outage only last 10-15 minutes and we are a very small hospital so there was no issue with it, but large busy 24/7 departments I think the add on would be a must!
Hi Tiffany,
Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership.
Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com
Rating breakdown
Likelihood to recommend: 9/10
We enable critical image analysis to inform life changing procedures for emphysema using Ambra. Our customers rely on the security and reliability of the system to access this service and serve the needs of their emphysema patients.
Pros
Very reliable, low cost platform for image transfer. Was very responsive to our needs for a custom solution and enabled us to build a high reliability, custom business to business service
Cons
Sometimes we want to do things that the service is not designed to do, but generally the team is very good about working with us to resolve.
Hi Beran,
Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership.
Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com
Rating breakdown
Likelihood to recommend: 10/10
There are other things I did not like, but I cannot think of at the moment, as they were problems that came about as I was sending. Different occurrences on different days. Also I am a new employee to my company and we only started using Ambra more recently. There is a lack of reference/guidance on processes, procedures, and trouble shooting. Seems like everything comes with a price. What happens if its not our fault that the other provider isn't receiving? We have to get charged every time just to resend. Healthcare should be about quality care and not revenue. How can we afford to provide the best care to our patients if we can't afford to keep using a program that will safeguard their rights and information? Ambra has the potential to be great, but user functionality and costs need improvement. Not a lot of other providers have software that are up to date with ambra and cannot use it.
Pros
I like that the software is secure and we can attach pdf documents with the radiographs.
Cons
Some of the functionality, the steps that I have to take just to get to the radiographs that I want to send. The format or options that are available to us to send to recipients. I don't like how we can't track what was sent. I also don't think it's fair that there is a cost for every item that we send.
Hi Julie,
Thank you for your feedback. I'm passing along your feedback to our product team. If you can send your email to me at jgoldstein@ambrahealth.com, I can help find a solution. Please let us know if there's anything else we can do for you!
Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com
Rating breakdown
Likelihood to recommend: 5/10
We had the pleasure of having one of Ambra's reps come by our office but mostly everything is done online with GoTo Meeting. I understand this completely and is the industry norm as everyone is in different states and time zones. I really do like that face to face communication though and I wish Ambra had more people in our area to be available for more in-person meetings. But other than that I am thoroughly impressed by their cloud-based PACS system. It's easy to use and an absolute dream compared to what we were using before.
Pros
Quick and reliable customer service
Fast upload time
Competitive Prices
Easy and user friendly interface
Easy to navigate
Cons
Lack of face to face support (Customer support is great but pretty much everything is done over the phone)
Hi Molly,
Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership.
Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com
Rating breakdown
Likelihood to recommend: 10/10
Pros
The customer service is great, the price is reasonable and the interface is very user friendly which is important.
Cons
I wish the email notifications had the study name or number in the headline so you could easily see which study without reasing the email
Hi,
Thank you so much for your review. We appreciate your feedback.
Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com
Rating breakdown
Pros
Ease of use. Less expensive for the features privided.
Cons
We'd like to see a way to encrypt the CDs that are printed from Ambra.
Hi Ethan,
Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership.
Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com
Rating breakdown
Likelihood to recommend: 10/10
Good
Pros
Easy access , and easy to understand. I really like the way it is organized
Cons
Sometime it the system is low , but it happens very rarely
Rating breakdown
Likelihood to recommend: 10/10
We started as a more user friendly way to import outside facility images; now we use it as our complete solution, even for special use situations like our second opinion portal, our patient portal, and our mobile imaging units.
Pros
This is so easy and works in places that required hard copies or CD’s. The cloud makes it safe and accessible. This is the answer to our complete solution at a fraction of the price
Cons
The viewer is getting better and better.
Hi Dr. Papadopoulos,
Thank you so much for your review! We are so glad that you and your team enjoy using Ambra! We look forward to continuing to work with you.
Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com
Rating breakdown
Likelihood to recommend: 10/10
Pros
I like how easy it is to use, and everything is labeled.
Cons
I believe the system is very low and I don't like that you have to use chrome.
Hi there,
Thank you so much for your review. I would love to hear more about your feedback! Please feel free to email me at jgoldstein@ambrahealth.com.
Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com
Rating breakdown
Likelihood to recommend: 5/10
Pros
Images are easy to upload and windows make viewing easy
Cons
I have to frequently measure Cobb angle and take other angles/measurements. The tools needed for this are not the best and have low sensitivity when adjusting.
Hi there,
Thank you for your review! We are so glad that you enjoy using Ambra! We would love to hear more about your feedback concerning measuring Cobb angles. Please feel free to email me at jgoldstein@ambrahealth.com and I will submit a ticket for you!
Best,
Jake Goldstein
Customer Success Manager
jgoldstein@ambrahealth.com
Rating breakdown
Likelihood to recommend: 7/10
I would 100% go with this solution again if the opportunity presented itself
Pros
Innovative, nimble, interoperability, user friendly, cost effective, customer service oriented company
Cons
The only con is sporadic and associated to being a web-based solution. The speed of image loading for viewing purposes can be dictated by the local internet traffic. While this is an infrequent occurrence, it is noticeable when it does happen.
Hi Tyler,
Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership.
Best,
Anna Schmidt
Customer Success Manager
aschmidt@ambrahealth.com
Rating breakdown
Likelihood to recommend: 10/10
Getting providers images quickly
Pros
Easy, Fast to send / Share . Ability to E-Mail reduces CD time and cost
Cons
sorting AE titles to share / need to sort by alphabetic order
Hi Davis,
Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership.
Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com
Rating breakdown
Likelihood to recommend: 10/10
We have had nothing but the best experience so far. Nothing to complain about.
Pros
The cost was the best feature. We also liked that we could speak with someone and they were willing to get back to us in a timely manner.
Cons
The thing that I liked least was that we had to purchase anything. I can't really complain about any of the encounters we have had.
Hi Jana,
Thank you so much for your review. We appreciate your feedback.
Best,
Lucas Voli
Customer Success Specialist
lvoli@ambrahealth.com
Rating breakdown
Likelihood to recommend: 10/10
Providers like the system and are able to send and receive images from all over the US.
Pros
Ease of use and the support is timely and efficient. Requests are addressed within 24 to 48 hours if not sooner.
Cons
There is not anything that I can think of that I don't like about the system. I guess if I were forced to pick a negative at this time it would be the cost but even so it is in line with like products.
Rating breakdown
Likelihood to recommend: 10/10
