Ambra Health Pricing

The cost was the best feature. We also liked that we could speak with someone and they were willing to get back to us in a timely manner.

The thing that I liked least was that we had to purchase anything. I can't really complain about any of the encounters we have had.

Hi Jana, Thank you so much for your review. We appreciate your feedback. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com

Very reliable, low cost platform for image transfer. Was very responsive to our needs for a custom solution and enabled us to build a high reliability, custom business to business service

Sometimes we want to do things that the service is not designed to do, but generally the team is very good about working with us to resolve.

Hi Beran, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Jake Goldstein Customer Success Manager jgoldstein@ambrahealth.com

Innovative, nimble, interoperability, user friendly, cost effective, customer service oriented company

The only con is sporadic and associated to being a web-based solution. The speed of image loading for viewing purposes can be dictated by the local internet traffic. While this is an infrequent occurrence, it is noticeable when it does happen.

Hi Tyler, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Anna Schmidt Customer Success Manager aschmidt@ambrahealth.com

Easy, Fast to send / Share . Ability to E-Mail reduces CD time and cost

sorting AE titles to share / need to sort by alphabetic order

Hi Davis, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com

Easy to use! If I get a call at home to "fix" something I don't have to travel into the hospital, I can do it from home. Customer service is second to none! You are talking to real people and they more often than not can have an answer for you while on the phone. I had a LOT of questions when we first started using Ambra and they were at my beckon call and tremendous to work with. Easy to fix studies that need images removed or moved from study to study (we do not have a worklist.)

In the last year of having it, we have only had it happen once, but there was a website outage. You have to purchase as an add on a license for an "always up link". I would rather that option be available in the price or communicated up front. The outage only last 10-15 minutes and we are a very small hospital so there was no issue with it, but large busy 24/7 departments I think the add on would be a must!

Hi Tiffany, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com

This is so easy and works in places that required hard copies or CD’s. The cloud makes it safe and accessible. This is the answer to our complete solution at a fraction of the price

The viewer is getting better and better.

Hi Dr. Papadopoulos, Thank you so much for your review! We are so glad that you and your team enjoy using Ambra! We look forward to continuing to work with you. Best, Jake Goldstein Customer Success Manager jgoldstein@ambrahealth.com

Ease of use and the support is timely and efficient. Requests are addressed within 24 to 48 hours if not sooner.

There is not anything that I can think of that I don't like about the system. I guess if I were forced to pick a negative at this time it would be the cost but even so it is in line with like products.

Ease of use. Less expensive for the features privided.

We'd like to see a way to encrypt the CDs that are printed from Ambra.

Hi Ethan, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Jake Goldstein Customer Success Manager jgoldstein@ambrahealth.com

Features good. Other products offer similar.

Question everything possible about their contracting. A small group of radiologists including myself contracted with Ambra to provide cloud based imaging reviews for legal clients. The service worked okay. Cheaper options would have sufficed. But during the Covid pandemic- like several other services, we had to dissolve this additional business. We completely stopped using the platform and repeatedly ask for termination of agreement. No - one will respond and we keep receiving threatening notifications. Accounting has been worthless. Get a 30-60 out in your agreement. Hospitals would demand this. You should as well!

Images are easy to upload and windows make viewing easy

I have to frequently measure Cobb angle and take other angles/measurements​. The tools needed for this are not the best and have low sensitivity when adjusting.

Hi there, Thank you for your review! We are so glad that you enjoy using Ambra! We would love to hear more about your feedback concerning measuring Cobb angles. Please feel free to email me at jgoldstein@ambrahealth.com and I will submit a ticket for you! Best, Jake Goldstein Customer Success Manager jgoldstein@ambrahealth.com

I like how easy it is to use, and everything is labeled.

I believe the system is very low and I don't like that you have to use chrome.

Hi there, Thank you so much for your review. I would love to hear more about your feedback! Please feel free to email me at jgoldstein@ambrahealth.com. Best, Jake Goldstein Customer Success Manager jgoldstein@ambrahealth.com

I like that the software is secure and we can attach pdf documents with the radiographs.

Some of the functionality, the steps that I have to take just to get to the radiographs that I want to send. The format or options that are available to us to send to recipients. I don't like how we can't track what was sent. I also don't think it's fair that there is a cost for every item that we send.

Hi Julie, Thank you for your feedback. I'm passing along your feedback to our product team. If you can send your email to me at jgoldstein@ambrahealth.com, I can help find a solution. Please let us know if there's anything else we can do for you! Best, Jake Goldstein Customer Success Manager jgoldstein@ambrahealth.com

The software is very easy to use and allows you to compare current studies to past studies. The software is cloud based and allows your practice to store all the images without having to have hardware and servers on site. The staff members are very helpful and responsive. They try to correct any problems with the software in a timely fashion.

The software is extremely slow loading the images. There is an accelerator program which makes the images load quicker, however in my opinion the images still take too long to load.

Hi Bryan, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com

Easy access , and easy to understand. I really like the way it is organized

Sometime it the system is low , but it happens very rarely

The customer service is great, the price is reasonable and the interface is very user friendly which is important.

I wish the email notifications had the study name or number in the headline so you could easily see which study without reasing the email

Hi, Thank you so much for your review. We appreciate your feedback. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com