Ambra Health Reviews - Page 4

it is user friendly, fast , graphics are nice

sometimes I have to send the link like two or three times

Hi Lilema, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Chantel Hopper Customer Success Director chopper@ambrahealth.com

It is very reliable and allows radiology studies to remain in the system for longer period of time (6 mos I believe). Uploading information is very easy, which is good for our patients.

I am not able to see whom the studies were shared with and when.

Hi Ana, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Chantel Hopper Customer Success Director chopper@ambrahealth.com

Accessibility. The images are good quality.

It does not allow for easy printing of an image.

Hi Lampros, Thank you so much for your review! We are so glad that you enjoy using Ambra! We would love to hear more about your product request as well. Please feel free to email at jgoldstein@ambrahealth.com. Best, Jake Goldstein Customer Success Manager jgoldstein@ambrahealth.com

The eas of use of the DICOM viewer and functionality.

The two-factor authentication but that is more a limitation on our side.

Hi Nicholas, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Anna Schmidt Customer Success Manager aschmidt@ambrahealth.com

Easy upload of images for patients. Easy to extract images from ambra into our epic system

Shared images that are emailed to you that they are uploaded usually the links sent do not work. At times images are not loaded properly

Hi Mariam, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Chantel Hopper Customer Success Director chopper@ambrahealth.com

1. Simplicity in function 2. You can download any CD with images (xrays, CT's, MRI's). 3. Images are available for future visits

1. The images are only visible for 6 months and in some cases the original images are going to be needed for comparison past that time.

Hi LaReato, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Chantel Hopper Customer Success Director chopper@ambrahealth.com

I like that when we share or receive images from other facilities, we receive those images quickly and without errors.

I would like to see reports associated with images sent to attach to the images. I'm not sure the logistics of this or if it's possible at all, but this would be a nice feature.

Hi there, Thank you for taking the time to submit this review- we appreciate your feedback! If you would like to chat more about the report functionality, please don't hesitate to reach out to me directly. Best, Chantel Hopper Director of Customer Success chopper@ambrahealth.com

We can upload for review, all specialties within the Ambra system can review images. This saves physicians time, it allows more time to be spent with the patient rather than uploading a CD at the appointment.

I just wish more providers, facilities used Ambra

Hi Barbara, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Chantel Hopper Customer Success Director chopper@ambrahealth.com

Immediate Access ease uploading and viewing images

sometimes slow upload images missing not working all the time

Hi Deborah, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Chantel Hopper Customer Success Director chopper@ambrahealth.com

I find it easy to use and very helpful. I love it.

That I have to type in the information more than once.

Hi Melissa, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Chantel Hopper Customer Success Director chopper@ambrahealth.com

Images stay on site for 6 months. Fairly easy for both users and patients to upload images.

Lag time when signing in, makes you click again and get back to sign in page.

Hi Elizabeth, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Chantel Hopper Customer Success Director chopper@ambrahealth.com

The ease of use and setup with both the server and software

Wish it had come along sooner so we could have saved buying useless CD's

Hi Raphael, Thank you for your review! We are so glad that you enjoy using Ambra! We look forward to continuing to work with you. Best, Jake Goldstein Customer Success Manager jgoldstein@ambrahealth.com

Amber has great tools. I work in Orthopedics and a good imaging program is essential. Ambers provides almost all functions that I need to interpret x-rays.

It can be buggy at times but most of the kinks have been worked out since adopting this program.

Hi Karen, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Chantel Hopper Customer Success Director chopper@ambrahealth.com

Report and the images on the same page. Easy to look once getting on the site

Needs Crome. Not connected to Epic.takes too long to look up the images

Hi Kyoko, Thank you so much for your feedback. I would love to address your request. If you can send your email to me at chopper@ambrahealth.com, I can help find a solution. Best, Chantel Hopper Customer Success Director chopper@ambrahealth.com

How easy it is to patients upload their own images

when it freeze and takes a long time to download

Hi Mikaella, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Chantel Hopper Customer Success Director chopper@ambrahealth.com

The ease of use is what I enjoy most about this software.

The least thing I liked were all the g;itches and the time it takes to correct those glitches.

Hi Tymesha, Thanks so much for your review! I am so glad that you enjoy using Ambra. I would also love to hear more about the glitches so I can bring your feedback back to our developers. Please feel free to email me at jgoldstein@ambrahealth.com. Best, Jake Goldstein Customer Success Manager jgoldstein@ambrahealth.com

Easy to search and easily uploads images as well

The interface can sometimes be slow to load images

Hi Kristin, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com

When it loads, interface is easy to utilize to view and manipulate images

About 1/3 of the time, after logging in, a nearly blank screen appears instead of a search bar to query an image. If you log in and out a couple times, the problem typically resolves

Hi Jay, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Chantel Hopper Customer Success Director chopper@ambrahealth.com

availability on line, 24 hours access (in theory)

the system is frequently down test images frequently "freeze" during attempts to upload them or simply view them

Hi Stefano, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Chantel Hopper Customer Success Director chopper@ambrahealth.com

little bit faster the previous search appears when log in

Search functionality is not accurate or helpful No indication if someone reviewed the shared studies not a helpful tool to indicate if the studies was shared with anyone

Hi Magi, Thank you so much for your feedback. I would love to address your request. If you can send your email to me at chopper@ambrahealth.com, I can help find a solution. Best, Chantel Hopper Customer Success Director chopper@ambrahealth.com

It's fairly easy to use. Patient can upload from home.

It would be helpful if the imaging facilities can upload the images directly into Ambra instead of burning a disc for the patients. Patients automatically believe that discs are mailed to us.

Hi Francis, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Chantel Hopper Customer Success Director chopper@ambrahealth.com

All of Patient's images are at the bottom of the screen and you can access them without going back to the main screen. Easy to edit and send images

For our practice we download alot of CDs from other facilities and that process takes a long time. We have many complains about not being able to give a patient their images on a CD. Making CDs doesnt always work and takes a long time to do.

Hi Amber, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com

It is very user friendly. Most of the technologists here are able to use it. We have a lot of different information systems we have to be proficient on and it's nice when one we don't use every day is user friendly.

I wish there was a way to know when the recipient has the images, maybe an email back to me informing me it has been received.

Hi Stacey, Thank you so much for your review. We appreciate your feedback. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com