Ambra Health Reviews - Page 5

The ease of use to install a gateway and connect with outside hospitals.

The anonymize software was a little clunky at first.

Hi Tara, Thank you for your review! We are so glad that you enjoy using Ambra! We look forward to continuing to work with you. Best, Jake Goldstein Customer Success Manager jgoldstein@ambrahealth.com

Ease of use. I work in a busy pulmonary clinic and frequently upload chest imaging to Ambra. Quick and easy; have been using for years without complaints.

There are no cons to this product. Very easy to use.

Ambra is very customizable. They go above and beyond to help the customer achieve their goals.

There were challenges being early adopters of certain modules but Ambra worked through issues with us. No real problems to report.

Hi Tara, Thank you so much for your review. We appreciate your feedback. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com

This software helps share images easily with patients

sometimes the features do not work properly

Hi Kelly, Thank you so much for your review. We appreciate your feedback. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com

Easy to use, patients can upload themselves. Easy to send link to patients for uploading

Takes a while to upload studies; can get stuck when trying to view images

Hi Gurpreet, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Chantel Hopper Customer Success Director chopper@ambrahealth.com

Simple and easy to use user interface. Clear buttons.

Sometimes the link does not work for viewing files and I have to switch to a different computer. It may return to functioning later. Not sure what the error is.

Hi Yujie, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Chantel Hopper Customer Success Director chopper@ambrahealth.com

It is very easy to use, I can navigate through the site quickly to find patients.

I do not have any cons about the site.

Hi Wallace, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com

I like how it is easy to use. We have different sections on where to upload images so I like that we have our own organization to upload on and it accessible to the whole department. It's easy to pull up images and has good built in tools when viewing images.

Sometimes it takes longer than usual to upload. I don'y like how you have to retrieve the images from a CD then upload it. It should automatically retrieve and upload.

Hi Diana, Thank you so much for your review. We appreciate your feedback. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com

efficiency it brings to our practice (no longer driving discs around from site to site)

the product has been successful in all respects - nothing to report

Hi Thomas, Thank you so much for your review. We appreciate your feedback. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com

This is the best medical image sharing of DICOM and non-DICOM data between patients, physicians, and hospitals. It really helps us connect with patients across the globe and follow them. This is a tool that facilitates telemedicine and helps us connect with our patients in real time.

Sometimes it would freeze and I would have to start over again but besides that it's a great system to use for any sized healthcare.

The thing that I like most about this software that you are able to upload images from a outside facility. It is easy to navigate to around. I like even when Ambra is not working for some odd reason, that you are still able to see the images

I don't like that there is not a feature that allow you to see all images for that one person that was uploaded. You have to go back out then back in to see that persons other images. Or maybe I just haven't learned how to navigate the software enough.

The ease of obtaining outside imaging from patients. The ability to decide which imaging is needed to download.

The web based interface can be problematic if you have connectivity issues.

Hi Bill, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Chantel Hopper Customer Success Director chopper@ambrahealth.com

The ability to have medical records available anytime anywhere you have internet access.

There are a lot of steps to upload and transfer images.

Hi Joshua, Thank you so much for your review. We appreciate your feedback. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com

It is very easy and convenient. We were able to seamlessly integrate this with our EMR system and we use it everyday at our practice.

Sometimes there are delays in uploading medical imaging and little errors in the system that randomly appear and then go away.

Hi Nupur, Thank you so much for your review! I am so glad you are finding Ambra easy to use. If there are uploading issues at any time, please submit a ticket at support.ambrahealth.com and someone will get back to you in a timely manner. Best, Jake Goldstein Customer Success Manager jgoldstein@ambrahealth.com

Reasonable responsive Don’t know what else to say but I’m asked to write more

I wish Ambra could link with the patient list so never the wrong images could be dictated to the wrong patient especially if names are close

Hi Josep, Thank you so much for your review. We appreciate your feedback. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com

Very easy to use, very efficient and quick.

The downloading was a little hard at first with different software.

Hi Courtney, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Chantel Hopper Customer Success Director chopper@ambrahealth.com

Ambra makes it easy to upload and share images, and I like the ease of access across clinical scenarios.

It would be great to be able to extract images as DICOM files to use in our dedicated PACs software. Alternatively, expanding the functionality of the image viewer would go a long way.

Hi John, Thank you so much for your feedback. I would love to address your request. If you can send your email to me at chopper@ambrahealth.com, I can help find a solution. Best, Chantel Hopper Customer Success Director chopper@ambrahealth.com

This software makes my job easier. I am able to quickly upload my patient's images while obtaining their vitals. Each patient is able to take their disk back home with them in a timely fashion.

Since I have used Ambra, I haven't experienced too many things that I didn't like about the software. It gets the job done.

Hi Gwendalyn, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Chantel Hopper Customer Success Director chopper@ambrahealth.com

cloud based, elimination of mailing CDs

my end users seem to have difficulty in their institutions getting signed up with their accounts

Hi Connie, Thank you so much for your feedback. I would love to address your request. If you can send your email to me at lvoli@ambrahealth.com, I can help find a solution. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com

Cloud based and can be used from phone, computer, anywhere.

Time to transmit orders between EHR and AMBRA takes too long at times for providers, but this issue has been resolved with the help of the customer support.

Hi Kara, Thank you so much for your review. I am glad our Customer Support team was able to help you solve that! Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com

We have been wanting to be able to store imaging and allow our providers to pull up images faster. Using Ambra has made that possible. Staff upload the disc and it is now easily available in our ERH.

Overall I would not have any negative feed back.

Hi Mindy, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com

I enjoy the ease of use and that the software enables patients to be able to import their own imaging from home for review.

Using the software with solely Google Chrome. Most of our presets are linked to Internet Explorer.

Hi Kenya, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Chantel Hopper Customer Success Director chopper@ambrahealth.com

Ease of storing and retrieving diagnostic images

Number of steps it takes to copy images to disk. We have to burn images to the desktop before burning them to disk, then deleting the images off the desktop

Hi Derek, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Chantel Hopper Customer Success Director chopper@ambrahealth.com