Ambra Health Reviews - Page 7

Conveniently available at any time to review imaging exams with patients and providers. Improves surgical planning by expediting access to the imaging exams, as opposed to waiting for patient to bring a CD.

No complaints at this time, possibly make it formatted for IPhone in future

Hi John, Thank you so much for your review. We appreciate your feedback. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com

Very Friendly customer service and great help to get the project implemented

Took a little longer to transfer the data from our servers to the cloud than I expected it too. Doesn't mean this is a flaw with Ambra.

Hi Wendy, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com

I love how easy it is to use. Access to imagining is fast

I don't like that patient don't have access, but they will have it soon

Hi Gysel, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com

It is extremely user friendly. The most user friendly software we have ever used. Uploading images is very quick and effortless

There is nothing I dislike about Ambra Software

Hi Michaelene, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Chantel Hopper Customer Success Director chopper@ambrahealth.com

I enjoy how easy it is to upload images into the software.

I enjoy using AMBRA for my day to day job duties. However, when we upload media it would be useful if there was a short cut to review if the same images are already scanned in.

Hi Noemi, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Chantel Hopper Customer Success Director chopper@ambrahealth.com

Easy setup. Customer support during and after implementation.

The way it receives orders from Athena. It uses an API rather than HL7.

Hi Jonathon, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Chantel Hopper Customer Success Director chopper@ambrahealth.com

I like how easy it is to share x-rays and have the option to upload reports along with the images. Saves a lot of time instead of having to download each image one at a time.

When we send an email out to another facility the do not recognize AMBRA Health so they do not open the message, then patients start complaining that we haven't released records when usually we send them with in 5 days.

Hi Tianna, Thank you so much for your review. We appreciate your feedback. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com

Usability of the platform. Very functional

Slow at times. But this may be our connection

Hi Jason, Thank you so much for your review. We appreciate your feedback. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com

The software works, it does what it should when it should time after time

Getting it configured and working out complex issues can be difficult due to the time their techs don’t have...

Hi Doug, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com

Extremely user friendly, efficient, and easy to train others.

The uploading portion was slightly confusing at first, especially when training others.

Hi William, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Chantel Hopper Customer Success Director chopper@ambrahealth.com

I do like that the imaging comes through so quickly

I would like more functionality and interface options. And the refresh timing could be quicker

Hi Monique, Thank you so much for your feedback. I would love to address your request. If you can send your email to me at jgoldstein@ambrahealth.com, I will submit a support ticket for you! Best, Jake Goldstein Customer Success Manager jgoldstein@ambrahealth.com

I like Ambra because it gets the job done, I am able to download imaging to upload to outside vendors.

I feel it could be more user friendly. It is difficult to train new people how to use it because the pathway to get what you want does not make much sense.

Hi Deanna, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Anna Schmidt Customer Success Manager aschmidt@ambrahealth.com

The ability to modify DICOM data within the software

The inability to modify the report header on PT demographics once info is changed in RIS

Hi Chris, Thank you for your review. We are so glad that you enjoy using Ambra! I would love to help with your additional feedback - please feel free to email me at jgoldstein@ambrahealth.com and I will submit a ticket for you! Best, Jake Goldstein Customer Success Manager jgoldstein@ambrahealth.com

I love everything about this software . 1) Reliable and easy to locate documents and scans 2?Fast uploads 3)Format is very detailed

Nothing . Everything was amazing . I have no complaints .

Hi Quoshay, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com

Simple to use and secure software

No Dashboard, Would like to see a monitoring tool of some kind to alert if one end or other is down.

Hi George, Thank you for your review! We are so happy that you enjoy using Ambra! I would love to hear more about your product request. Please feel free to email me at jgoldstein@ambrahealth.com. Best, Jake Goldstein Customer Success Manager jgoldstein@ambrahealth.com

I like the idea of image sharing through gateways. When there were issues with a gateway, we were able to use share codes in the interim. Ambra support was always helpful in addressing the gateway issues and they were very prompt and friendly!

It would be nice if you could pull a link from a study and share it with a doctor's office (etc.), rather than having them make an account or have a CD sent out to them. This would be a great benefit to have!

Hi, Thank you so much for your review. We appreciate your feedback. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com

Easy way to get to see our imaging/universally available.

Takes too much time to upload. Difficult to see patients in clinic while awaiting upload, although this appears to be getting better.

Hi Jorge, Thank you so much for your feedback. I would love to address your request. If you can send your email to me at chopper@ambrahealth.com, I can help find a solution. Best, Chantel Hopper Customer Success Director chopper@ambrahealth.com

Easy interface to navigate and follow about

Slow to load, can take a while to load and log off

Hi, Thank you so much for your review. We appreciate your feedback. Best, Lucas Voli Customer Success Specialist lvoli@ambrahealth.com

Easy to use and time saving. Most importantly updated.

Took some time to get used to after increasing use it was very easy to acclimate.

Hi Katherine, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Chantel Hopper Customer Success Director chopper@ambrahealth.com

it is easy to use/friendly. self explanatory

sometimes takes a while to upload CD's from outside hospital. I wish it could be linked with some of the other bigger hospitals or shields.

Hi Melissa, Thank you so much for your feedback. I would love to address your request. If you can send your email to me at aschmidt@ambrahealth.com, I can help find a solution. Best, Anna Schmidt Customer Success Manager aschmidt@ambrahealth.com

Easy way for patients to get me images when we need to review images here.

It didn't work yesterday so we had patients that had uploaded images and we could see them.

Hi Wendy, Thank you so much for your review. We appreciate your feedback and look forward to our continued partnership. Best, Chantel Hopper Customer Success Director chopper@ambrahealth.com

it is very easy to use and user friendly.

we only uploading images, so on this part I do not have any issues so far.

Ease of uploading echocardiograms, can organize study participants echocardiograms by study visits

Sometimes slow loading website can take up time.

Hi Mary, Thank you so much for your review! I am sorry to hear that sometimes the website is slow to load. If this persists, please feel free to reach out to support@ambrahealth.com and someone will look into resolving these issues. Best, Chantel Hopper Director of Customer Success chopper@ambrahealth.com