Apex LIS Pricing Plan & Cost Guide

Apex LIS

Laboratory information system for the healthcare industry

4.1/5 (10 reviews)

Apex LIS Pricing

Pricing model: Subscription

Contact Apex Healthware for pricing details.

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Apex LIS Pricing Reviews

Pros
  • The best things about the software are ease of use, reliability and adaptability to our needs.Kyjuan B.Read the full review
  • Robust LIS with excellent support at affordable price.Kyjuan B.Read the full review
  • As [SENSITIVE CONTENT HIDDEN] of one of Bermuda’s largest medical clinics we carefully evaluated which LIS would be best for us 5 years ago.Kyjuan B.Read the full review
Cons
  • No one ever teaches you really to use it. It works, but you will hate it because there is a lack of necessary functions.Shannon E.Read the full review
  • There are a lot of bugs and the software team wants nothing to do with you. Customer service is terrible.Shannon E.Read the full review
  • This is a process that should only take 2 weeks or less. Our clinic is NOT the only one having problems with Apex.Shane H.Read the full review
80%
recommended this to a friend or a colleague

5 reviewers had the following to say about Apex LIS's pricing:

Ralph Patton

Great LIS excellent support!

Used daily for 2+ years
Reviewed 2019-05-21
Review Source: Capterra

Have enjoyed working with Apex.

Pros
It does everything we need reliably and at an affordable price.

Cons
Not applicable. The LIS is easy to use, does everything we need and support when needed is competent and friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Amanda Foster

Great value!

Used daily for 2+ years
Reviewed 2019-05-08
Review Source: Capterra

Overall, the Apex LIS is definitely worth the price.

Pros
The system was affordable and the customer service is great. I'm able to get on a first name basis with employees so it feels familiar and personal.

Cons
Like most LIS systems, it can be confusing at first. But Apex is great about answering any questions and remotely logging into the system to help in any way possible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Lisa Clayton

Apex for your POL LIS

Used daily for 2+ years
Reviewed 2019-04-29
Review Source: Capterra

An LIS in the POL results in more timely results without transcription errors. However, most LIS are designed for large hospitals and are so expensive that the average POL cannot even consider the cost of installing one. Apex has changed that. I am the Lab Manager in a POL with 8 providers performing over 100,000 labs on an annual basis, and I must say that this was our best purchase ever! As a plus, the customer support has been very timely and personable.

Pros
The Apex LIS is perfect for the Physician Office Lab. Not only does it provide all the features needed, but, unlike most of its competitors, its is very affordable!

Cons
I honestly do not have anything negative to say about the Apex system.

Response from Apex Healthware


Thank you for you for allowing us to be your LIMS. Its a pleasure!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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David DelAngel

Great Support Behind The Product

Used daily for 2+ years
Reviewed 2019-05-20
Review Source: Capterra

When I was brought on as the IT Director, this app was the biggest open issue. After doing some testing I found that our ISP latency response time was extremely high thus being the underlying issue with the app communicating with our cloud server. Called and had a discussion with Oscar, we had a test console deployed into our Citrix environment that evening and began testing the next day. Console ran like a champ and my staff couldn't be more thankful!

Pros
For the price it's really hard to beat. Anytime we have any issue we are able to get a tech on the phone and get the issue resolved in a timely manner.

Cons
Sometimes devices stop communicating and the system needs to be rebooted. We've put in a process to simply reboot the workstation every evening and this seems to have minimized this issue.

Response from Apex Healthware


Thank you for your kind review its a pleasure to be of service to Legacy ER

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Shane Hill, M.D.

Apex sucks! Unprofessional answer...... yes. Truthful?.......Absolutely

Used daily for 2+ years
Reviewed 2016-08-06
Review Source: Capterra

Apex had good customer service initially, in fact I referred several other clinics to them in the first year after opening in 2009. At first they seemed very responsive to our clinic needs, however, over the years they have gone significantly downhill. As in I don't think customer service could get any worse.

Pros
Most of the time Apex works just fine. But how many software programs do you know that work perfectly all of the time? Its when it is NOT working is when you see their true colors. When see a companies response when things aren't working is when you measure the value of the company and the software program.

Cons
For 13 months now we have been trying to get Apex to interface with LabCorp. This is a process that should only take 2 weeks or less. Our clinic is NOT the only one having problems with Apex. Here we are 13 months later and still no interface. The problem is that clinics are held hostage by software companies because it is frequently cost prohibitive to drop your LIS company and switch to another (same thing with EMR's). At MedNorth we are at the point where we are going to just bite the bullet and switch to a new LIS company....that's how bad it is.

Response from Apex Healthware


Dr Hill we are sorry to hear of your frustration. Please note that this interface (1 of over 100) was completed by us in 10 weeks but we waited on your EMR for 9 months to complete delivery of insurance & guarantor data. what can we do to make this right for you?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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