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Apex LIS

Laboratory information system for the healthcare industry

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Apex LIS Pricing

Pricing overview

Value for money rating

4.2

/5

11

Price starts from

5000

Pricing options
Free plan
Subscription
Free trial

Pricing details

Contact Apex Healthware for pricing details.

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What users say

Robust LIS with excellent support at affordable price.

KB

Kyjuan B.

Overall, the Apex LIS is definitely worth the price.

AF

Amanda F.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Worth The Price

Reviewed 16 days ago

One of the best Medical Lab Software used in hospitals and other reference laboratories. Easy to use and adaptable to your organization's needs.

Pros

Working in a government hospital, Been using this software 5 years now and this APEX LIS became our bestfriend in our workplace. It is very helpful especially when you are in health care industry. From order entry, specimen storage, data security and more. Files are safe and secure.

Cons

It is confusing at first. So glad we had training for this software. Still a 10/10 for me.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Support Behind The Product

Reviewed 3 years ago

When I was brought on as the IT Director, this app was the biggest open issue. After doing some testing I found that our ISP latency response time was extremely high thus being the underlying issue with the app communicating with our cloud server. Called and had a discussion with Oscar, we had a test console deployed into our Citrix environment that evening and began testing the next day. Console ran like a champ and my staff couldn't be more thankful!

Pros

For the price it's really hard to beat. Anytime we have any issue we are able to get a tech on the phone and get the issue resolved in a timely manner.

Cons

Sometimes devices stop communicating and the system needs to be rebooted. We've put in a process to simply reboot the workstation every evening and this seems to have minimized this issue.

Vendor response

Thank you for your kind review its a pleasure to be of service to Legacy ER

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Apex sucks! Unprofessional answer...... yes. Truthful?.......Absolutely

Reviewed 6 years ago

Apex had good customer service initially, in fact I referred several other clinics to them in the first year after opening in 2009. At first they seemed very responsive to our clinic needs, however, over the years they have gone significantly downhill. As in I don't think customer service could get any worse.

Pros

Most of the time Apex works just fine. But how many software programs do you know that work perfectly all of the time? Its when it is NOT working is when you see their true colors. When see a companies response when things aren't working is when you measure the value of the company and the software program.

Cons

For 13 months now we have been trying to get Apex to interface with LabCorp. This is a process that should only take 2 weeks or less. Our clinic is NOT the only one having problems with Apex. Here we are 13 months later and still no interface. The problem is that clinics are held hostage by software companies because it is frequently cost prohibitive to drop your LIS company and switch to another (same thing with EMR's). At MedNorth we are at the point where we are going to just bite the bullet and switch to a new LIS company....that's how bad it is.

Vendor response

Dr Hill we are sorry to hear of your frustration. Please note that this interface (1 of over 100) was completed by us in 10 weeks but we waited on your EMR for 9 months to complete delivery of insurance & guarantor data. what can we do to make this right for you?

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Apex for your POL LIS

Reviewed 3 years ago

An LIS in the POL results in more timely results without transcription errors. However, most LIS are designed for large hospitals and are so expensive that the average POL cannot even consider the cost of installing one. Apex has changed that. I am the Lab Manager in a POL with 8 providers performing over 100,000 labs on an annual basis, and I must say that this was our best purchase ever! As a plus, the customer support has been very timely and personable.

Pros

The Apex LIS is perfect for the Physician Office Lab. Not only does it provide all the features needed, but, unlike most of its competitors, its is very affordable!

Cons

I honestly do not have anything negative to say about the Apex system.

Vendor response

Thank you for you for allowing us to be your LIMS. Its a pleasure!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Robust LIS with excellent support at affordable price!

Reviewed 3 years ago

As [SENSITIVE CONTENT HIDDEN] of one of Bermuda’s largest medical clinics we carefully evaluated which LIS would be best for us 5 years ago. We selected Apex Healthware and have been very pleased with both the performance of the software as well as the professional and pleasant manner of the support services.

Pros

The best things about the software are ease of use, reliability and adaptability to our needs.

Cons

Can think of nothing that we are not happy with.

Vendor response

Thank you Dr Brown for your kind words. It has been our great pleasure to be of service to you and your excellent staff!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great value!

Reviewed 3 years ago

Overall, the Apex LIS is definitely worth the price.

Pros

The system was affordable and the customer service is great. I'm able to get on a first name basis with employees so it feels familiar and personal.

Cons

Like most LIS systems, it can be confusing at first. But Apex is great about answering any questions and remotely logging into the system to help in any way possible.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great LIS excellent support!

Reviewed 3 years ago

Have enjoyed working with Apex.

Pros

It does everything we need reliably and at an affordable price.

Cons

Not applicable. The LIS is easy to use, does everything we need and support when needed is competent and friendly.