Apollo Practice Management Features

Apollo Practice Management

Affordable online physical therapy practice management

4.4/5 (25 reviews)

Competitor Feature Comparison

API
Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Assessment Management
Billing & Invoicing
Calendar Management
Client Portal
Compliance Management
Confirmation/Reminders
Credit Card Processing
Customizable Reports
Customizable Templates
Document Storage
Document Templates
EMR/EHR
Email Management
Fax Management
Financial Analysis
Financial Management
Forms Management
HIPAA Compliant
Insurance Management
Mobile Access
Multi-Location
Payment Processing
Practice Management
Productivity Analysis
Progress Notes
Reminders
SOAP notes
SSL Security
Secure Data Storage
Template Management
Treatment Planning
Visit WebsiteCompare App
API
Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Assessment Management
Billing & Invoicing
Calendar Management
Client Portal
Compliance Management
Confirmation/Reminders
Credit Card Processing
Customizable Reports
Customizable Templates
Document Storage
Document Templates
EMR/EHR
Email Management
Fax Management
Financial Analysis
Financial Management
Forms Management
HIPAA Compliant
Insurance Management
Mobile Access
Multi-Location
Payment Processing
Practice Management
Productivity Analysis
Progress Notes
Reminders
SOAP notes
SSL Security
Secure Data Storage
Template Management
Treatment Planning
Visit WebsiteCompare App
API
Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Assessment Management
Billing & Invoicing
Calendar Management
Client Portal
Compliance Management
Confirmation/Reminders
Credit Card Processing
Customizable Reports
Customizable Templates
Document Storage
Document Templates
EMR/EHR
Email Management
Fax Management
Financial Analysis
Financial Management
Forms Management
HIPAA Compliant
Insurance Management
Mobile Access
Multi-Location
Payment Processing
Practice Management
Productivity Analysis
Progress Notes
Reminders
SOAP notes
SSL Security
Secure Data Storage
Template Management
Treatment Planning
Visit WebsiteCompare App

Mobile apps

Android App


9 reviews

Apollo Practice Management Feature Reviews

23 reviewers had the following to say about Apollo Practice Management's features:

Laura W.

Review

2019-07-17

Pros

Patients being able to receive email appointment reminders

Cons

Billing from Apple products is not user friendly

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Tina G.

Great system for scheduling but posting and reporting a bit difficult

2017-09-19

price! ease of conversion

Pros

The electronic reminders (text & email) are an excellent feature.

Cons

patient statements need a lot of work, reporting and search features need a lot of improvement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Alison H.

After years of researching software for my PT office, I am so lucky to have found Apollo!

2017-09-13

Rapid billing, organization, less paper clutter, reports,,...

Pros

Apollo consists everything a physical therapy office is looking for including billing, software, scheduling.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kelly R.

Apollo Review

2019-08-09

The support team rep has gone above and beyond in helping us get set up and making the transition from our previous software (PTOS)/in-house billing to Apollo.

Pros

Very user friendly, easy to navigate, like that I can see everything having to do with a patient from their dashboard and then easily get to a specific area from there, entering charges for a patient right from the schedule and "bill same as last time" extremely helpful/time saving, patients LOVE the bills and find them easy to understand compared to the bills generated from PTOS, reports are easy to understand

Cons

When we make multiple appointments for a patient one at a time (in lieu of a series at once on the same days and times) if we need to delete them we have to delete one at a time and cannot delete all of them at once like you can if you made the appointments as a series.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lisa L.

Excellent! The support staff has been incredibly patient and helpful. Love the personal touch of this company

2018-02-02

Pros

Easy to navigate and learn User friendly Customizable Amazing customer service Great value Love that we can pull up and use software from home

Cons

Would like to be able to see, when appropriate, notes about a patient on the daily schedule without having to hover over name Would like to be able to print up a schedule

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Amy S.

For a PT who would rather be using paper records, it is a pretty user-friendly system.

2017-09-13

Pros

It is HIPAA secure.

Cons

It is difficult to see more than one day of patient record at a time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Adriana O.

Apollo is just wonderful! I would recommend this software to everyone!

2016-05-12

Best decision we ever made was getting the Apollo Practice Management software.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Kristi B.

Easy to use scheduling and billing software

2019-07-15

He helped our clinic transition from an in house biller on a monthly basis, to billing daily using Apollo.

Pros

It has been so helpful to have easy access from home or remote locations to change appointments, bill visits etc.

Cons

Also, it would be nice to be able to delete multiple appointments at once, instead of having to do them one at a time, such as when a patient is discharged from therapy early.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dina B.

Easy to learn, easy to use and customer service is great.

2015-06-01

Patient scheduling is seamless.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Scott S.

Does everything we need. If there are issues, or other needs, support is very responsive.

2015-11-06

I've had some people mention it took 15 to 20 min longer to get 1 appointment at the MD office than it did to get a series of appointments with us.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Bob M.

A very cusomizable platform; documentation take a while to figure out; billing is straightforward.

2017-09-17

No more charts

Pros

Flexibility and responsiveness of the support team. They are frequently available within minutes, and will get back to you the same day.

Cons

Although they are customizable, yo can't eliminate or consolidate a lot to the pages, so you end up creating work-arounds that are cumbersome also.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Tracie H.

Recommendation for use of Apollo

2020-02-07

Pros

I manage billing insurance claims and posting insurance payments.

Cons

I really do not have any complaints. If I had an issue, I would call customer support and my issues were easily handled.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rita P.

Apollo

2021-07-14

EXCELLENT!

Pros

[SENSITIVE CONTENT] is very patient to explain and re-explain as needed especially to someone like me, who is older, and not very computer or IT savvy!.

Cons

None :) everything has been wonderful so far

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rachel M.

Spectrum Therapy Center

2014-11-06

I am able to manage all patient information and bill right from the same software.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mary T.

Apollo is a great value for the price. And their customer service is amazing!

2017-09-18

Pros

I love that they include office staff at no additional cost (including the schedule and billing templates), and they do not nickel and dime you with additional products, you just pay based on how many therapists you have.

Cons

Sometimes the company makes changes and updates without notifying you ahead of time, which can be a little annoying.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Johanna R.

Good value for a great, easy to use product

2018-01-31

Pros

- affordable - simple, easy to use - great customer support - no added costs/hidden fees - recorded training sessions for future use - quick responses to questions, corrections etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Erin B.

FANTASTIC! Randy and his team did an awesome job in helping us transition!

2017-09-18

Freedom from small tasks that slowed us down. We have been able to streamline our clinic to be more efficient and less overhead costs.

Pros

We can work easier and be more prepared when patients arrive.

Cons

I would love to see transaction amounts zero out while in the patient transactions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lynne H.

Wakefield Physical Therapy Associates

2015-03-12

The only screen we have a problem with is the transaction screen for the patients-we have a hard time with having to scroll up or down to see what each column is.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Apollo Practice Management


Thank you Lynne,

The transaction screen is being tweaked in the next release. I am sure you will find it easy to use soon.

Read more
Brooke E.

Choose Apollo

2020-02-12

Excellent customer service that is unmatched by any other documentation company.

Pros

Initially I was interested due to the affordability, however we were blown away by the customization and the customer service that Apollo provides.

Cons

Interfaces could be more user friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Melissa H.

Very easy to use and great customer service

2017-09-23

Ease of use for a good price

Pros

There is also great customer service. I have had a reply within a very short time for any needs I have.

Cons

No separate place to have a HEP sheet that is easy to view and fill out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Marc G.

Great user friendly program.

2020-02-04

I have had a great experience with Apollo. I was with a previous company that closed their doors and left me a short time to find a new company. Apollo was great to work with and was able to transfer a lot of information for us. They got things done quickly and have had great customer care for the past few years. I have used other programs that are some of the most popular in the PT industry and like Apollo better, especially for the price.

Pros

Quick responsive customer care who work hard to make sure I am happy with the product and service. Easy to complete a daily note in a short amount of time.

Cons

I wish the progress note would automatically populate the objective numbers from the eval or the most recent progress note and display them to the side of the current objective measurements. I wish the eval was a little more adaptable - like on the foot/ ankle section that I could just enter ankle ROM and not have to enter or leave blank info about the foot or toes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gretchen M.

Apollo product support is wonderful!!

2015-04-10

It has the features that are necessary in a billing software.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Apollo Practice Management


Thanks Gretchen, its been fun working with you too!

Read more
Sandi E.

I have been a PT for 17 years and this was the worst experience that I ever had with an EMR system.

2018-01-04

Cons

It appeared to be a complete EMR and billing system that was reasonably priced with unlimited support but all of that means nothing if you cannot use it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more