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athenaOne vs DrChrono Comparison

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Overview

Category Leaders

Our award-winning EHR gives providers greater control, so they can focus on what they do best.

Category Leaders

Cloud-based EHR with fully customizable medical templates and easy billing software with industry leading iPhone and iPad apps.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.8

849

5

4

3

2

1

358

230

108

63

90

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

4.0

482

5

4

3

2

1

230

136

46

26

44

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

Pros

The billing side of the service is fantastic and best in class as far as I can tell. They could not do a better job of making sure I get all of my money - payments as well as incentives.
Ease of use good but especially like the ability to customize to make this “ mine.
The ability to share those shortcuts was also very useful for providing the same template to multiple people.

Pros

DrChromo has a good payment plan compared to other similar EHR which helps to save money. It keeps improving its functionality.
I love the ability to take templates that other users have created and then edit off of those. Also like that square is integrated with it for payment.
The feature we liked best was auto posting of insurance payments. Also, the reporting package had great flexibility.

Cons

The monthly cost is outrageous given all of the errors they make on posting and the terrible customer support.
By that time, you will have invested a ridiculous amount of time viewing training videos and probably don't want to start with a new company. Implementation was terrible and disorganized.
If Athena continues to ignore this gaping lack of service, they will lose clients to other programs (i.e. Epic) which have integrated this process more fully.

Cons

Its handled by auto generated scripts and it only gets to a live person via email, not a phone call, when the problem is out of hands and escalated by an irate consumer.
Pushy salespeople, bad experience with sales and billing staff, expensive. Took 6 months to integrate billing software with clearinghouse, poor follow up with customer service regarding this process.
Labs are always a problem they never receive it. With that situation of the labs i can tell that maybe is the labs company and not the Drchrono, but im not 100% sure whos guilty for that.
  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features82
  • API
  • Accounting Integration
  • Activity Dashboard
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Audit Trail
  • Bed Management
  • Before & After Pictures
  • Billing & Invoicing
  • Calendar Management
  • Case Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Clinical Notes
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Processing
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Digital Signature
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • EPCS Compliant
  • Electronic Claims
  • Electronic Prior Authorization
  • Employee Management
  • Exercise Library
  • Faculty/Staff Management
  • For Cardiologists
  • For Chiropractors
  • For Dermatologists
  • For Family Medicine
  • For Healthcare
  • For Medical Purposes
  • For Medical Spas
  • For Mental/Behavioral Health
  • For Neurologists
  • For Obstetrics & Gynecology
  • For Ophthalmologists
  • For Optometrists
  • For Orthopedics
  • For Pain Management
  • For Physical Therapy
  • For Plastic Surgery Practices
  • For Podiatrists
  • For Primary Care
  • For Psychiatrists
  • For Substance Abuse Therapy
  • For Urgent Care
  • For Urologists
  • Formulary Management
  • Growth Charts
  • HIPAA Compliant
  • Handwriting Recognition
  • Healthcare Compliance
  • Image Management
  • Immunization & Allergy Tracking
  • In-Patient Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice History
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medical History Records
  • Medication Alerts/Warnings
  • Medication History
  • Medication Management
  • Messaging
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • Notes Management
  • ONC-ATCB Certified
  • On Call Scheduling
  • One-to-One Messaging
  • Onsite Registration
  • Order Entry
  • Out-Patient Management
  • Outcome Assessment Tools
  • Paper-Based Claims
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Physician Management
  • Physician Scheduling
  • Policy Management
  • Practice Management
  • Prescription Renewal
  • Progress Notes
  • Quotes/Estimates
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Role-Based Permissions
  • SMS Messaging
  • SOAP notes
  • Scheduling
  • Self Check-In/Check-Out
  • Self Service Portal
  • Single Provider Practice
  • Task Scheduling
  • Therapy Notes
  • Treatment Planning
  • Vaccine Management
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Web-based Deployment
  • Total features112
  • API
  • Accounting Integration
  • Activity Dashboard
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Audit Trail
  • Bed Management
  • Before & After Pictures
  • Billing & Invoicing
  • Calendar Management
  • Case Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Clinical Notes
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Tracking
  • Confirmation/Reminders
  • Credit Card Processing
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Digital Signature
  • Document Templates
  • Drag & Drop
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • EPCS Compliant
  • Electronic Claims
  • Electronic Prior Authorization
  • Employee Management
  • Exercise Library
  • Faculty/Staff Management
  • For Cardiologists
  • For Chiropractors
  • For Dermatologists
  • For Family Medicine
  • For Healthcare
  • For Medical Purposes
  • For Medical Spas
  • For Mental/Behavioral Health
  • For Neurologists
  • For Obstetrics & Gynecology
  • For Ophthalmologists
  • For Optometrists
  • For Orthopedics
  • For Pain Management
  • For Physical Therapy
  • For Plastic Surgery Practices
  • For Podiatrists
  • For Primary Care
  • For Psychiatrists
  • For Substance Abuse Therapy
  • For Urgent Care
  • For Urologists
  • Formulary Management
  • Growth Charts
  • HIPAA Compliant
  • Handwriting Recognition
  • Healthcare Compliance
  • Image Management
  • Immunization & Allergy Tracking
  • In-Patient Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Invoice History
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medical History Records
  • Medication Alerts/Warnings
  • Medication History
  • Medication Management
  • Messaging
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • Notes Management
  • ONC-ATCB Certified
  • On Call Scheduling
  • One-to-One Messaging
  • Onsite Registration
  • Order Entry
  • Out-Patient Management
  • Outcome Assessment Tools
  • Paper-Based Claims
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Physician Management
  • Physician Scheduling
  • Policy Management
  • Practice Management
  • Prescription Renewal
  • Progress Notes
  • Quotes/Estimates
  • Records Management
  • Recurring Appointments
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • Role-Based Permissions
  • SMS Messaging
  • SOAP notes
  • Scheduling
  • Self Check-In/Check-Out
  • Self Service Portal
  • Single Provider Practice
  • Task Scheduling
  • Therapy Notes
  • Treatment Planning
  • Vaccine Management
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Web-based Deployment

Integrations

  • Total integrations30
  • AdvancedMD EHR
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8
  • Total integrations29
  • AdvancedMD EHR
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8