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athenaOne vs EpicCare Comparison

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Overview

Category Leaders

Our award-winning EHR gives providers greater control, so they can focus on what they do best.

Category Leaders

EpicCare is a physician-friendly EMR platform designed to help organize patient data and optimize workflows with tools for...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.8

848

5

4

3

2

1

358

230

107

63

90

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

4.4

366

5

4

3

2

1

214

106

27

7

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

The billing side of the service is fantastic and best in class as far as I can tell. They could not do a better job of making sure I get all of my money - payments as well as incentives.
Ease of use good but especially like the ability to customize to make this “ mine.
The ability to share those shortcuts was also very useful for providing the same template to multiple people.

Pros

It is easy to use, once you get the appropriate training and practice. I like that is a great investigative tool to search for timelines in the past.
I really liked that it was easy to navigate and easy to find what I need for my patients. I like that you have to enter in certain information in order to move forward.
I have worked with several different electronic medical record resources through my educational career, but this one champions all the rest. It has an excellent, user friendly interface.

Cons

The monthly cost is outrageous given all of the errors they make on posting and the terrible customer support.
By that time, you will have invested a ridiculous amount of time viewing training videos and probably don't want to start with a new company. Implementation was terrible and disorganized.
If Athena continues to ignore this gaping lack of service, they will lose clients to other programs (i.e. Epic) which have integrated this process more fully.

Cons

Perhaps that is a limitation set up by my provider but that's annoying that I can't message a doctor from several years ago.
It was always a inconvenient time but I think that was the IT department's choice, not the actual software's choice; for this review anyways.
Steep learning curve, and i'm not even sure if that's something that can be fixed. People that have had other systems and are older struggle sometimes.
  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features82
  • Accounting Integration
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Bed Management
  • Billing & Invoicing
  • Case Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Customizable Dashboard
  • Decision Support
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Financial Management
  • For Cardiologists
  • For Family Medicine
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Neurologists
  • For Obstetrics & Gynecology
  • For Ophthalmologists
  • For Orthopedics
  • For Pain Management
  • For Physical Therapy
  • For Plastic Surgery Practices
  • For Podiatrists
  • For Primary Care
  • For Psychiatrists
  • For Substance Abuse Therapy
  • For Urgent Care
  • For Urologists
  • Formulary Management
  • Growth Charts
  • HIPAA Compliant
  • Health Monitoring
  • Healthcare Compliance
  • Immunization & Allergy Tracking
  • In-Patient Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Inventory Management
  • Invoice History
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medical History Records
  • Medication Management
  • Messaging
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Provider Practice
  • ONC-ATCB Certified
  • OSHA Recordkeeping
  • Out-Patient Management
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Physician Management
  • Physician Scheduling
  • Policy Management
  • Practice Management
  • Quotes/Estimates
  • Records Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • SMS Messaging
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Treatment Planning
  • Vaccine Management
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Web-based Deployment
  • Workflow Management
  • Total features35
  • Accounting Integration
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Bed Management
  • Billing & Invoicing
  • Case Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinical Notes
  • Code & Charge Entry
  • Coding Assistance
  • Compliance Management
  • Compliance Tracking
  • Customizable Dashboard
  • Decision Support
  • Drug Reference Database
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • Electronic Payments
  • Financial Management
  • For Cardiologists
  • For Family Medicine
  • For Healthcare
  • For Medical Purposes
  • For Mental/Behavioral Health
  • For Neurologists
  • For Obstetrics & Gynecology
  • For Ophthalmologists
  • For Orthopedics
  • For Pain Management
  • For Physical Therapy
  • For Plastic Surgery Practices
  • For Podiatrists
  • For Primary Care
  • For Psychiatrists
  • For Substance Abuse Therapy
  • For Urgent Care
  • For Urologists
  • Formulary Management
  • Growth Charts
  • HIPAA Compliant
  • Health Monitoring
  • Healthcare Compliance
  • Immunization & Allergy Tracking
  • In-Patient Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Inventory Management
  • Invoice History
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Medical History Records
  • Medication Management
  • Messaging
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Provider Practice
  • ONC-ATCB Certified
  • OSHA Recordkeeping
  • Out-Patient Management
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Physician Management
  • Physician Scheduling
  • Policy Management
  • Practice Management
  • Quotes/Estimates
  • Records Management
  • Reminders
  • Remittance Advice
  • Remote Treatment Planning
  • SMS Messaging
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Treatment Planning
  • Vaccine Management
  • Video Conferencing
  • Virtual Waiting Room
  • Voice Recognition
  • Web-based Deployment
  • Workflow Management

Integrations

  • Total integrations31
  • AdvancedMD EHR
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • DrChrono
  • Google Calendar
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8
  • Total integrations11
  • AdvancedMD EHR
  • Availity
  • Birdeye
  • Cerner Ambulatory EHR
  • Collectly
  • Dentrix
  • DrChrono
  • Google Calendar
  • Mailchimp
  • Microsoft Outlook
  • Podium
  • QuickBooks Online Advanced
  • Stripe
  • Swell
  • Twilio
  • Xero
  • Zapier
  • athenaOne
  • eClinicalWorks
  • rater8