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athenaOne vs OperaDDS Comparison

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Overview

Category Leaders

Our award-winning EHR gives providers greater control, so they can focus on what they do best.

OperaDDS is an all-in-one HIPAA compliant intra-office communication & case collaboration software designed specifically for dental practices

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

79

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

293

195

95

56

80

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

5.0

5

4

3

2

1

12

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The billing side of the service is fantastic and best in class as far as I can tell. They could not do a better job of making sure I get all of my money - payments as well as incentives.

RW

Robert W.

Ease of use good but especially like the ability to customize to make this “ mine.

JJ

Janice J.

The ability to share those shortcuts was also very useful for providing the same template to multiple people.

Teegan F.

Pros

OperaDDS has been fantastic for increasing case acceptance and making our office more secure.

BL

Bryan L.

Increased production, higher patient quality and a much more happy team.

BL

Bryan L.

Amazing customer service - always available to answer any and all of our questions.

AR

Anonymous Reviewer

Cons

The monthly cost is outrageous given all of the errors they make on posting and the terrible customer support.

LC

Lindsay C.

By that time, you will have invested a ridiculous amount of time viewing training videos and probably don't want to start with a new company. Implementation was terrible and disorganized.

IK

Ildiko K.

If Athena continues to ignore this gaping lack of service, they will lose clients to other programs (i.e. Epic) which have integrated this process more fully.

LG

Luis G.

Cons

We are an office that sends many messages in a day and it may be a while before a response is given and its hard to track who answers what questions. We hear its in the works.

LV

Liz V.

Seems some office don't want to take the time to do this and they call and complain to us. However as this is a HIPAA requirement to send records securely, they don't have a choice.

LC

Laura C.

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features45
  • Accounting Integration
  • Activity Dashboard
  • Admissions Management
  • Appointment Management
  • Appointment Scheduling
  • Audience Targeting
  • Bed Management
  • Billing & Invoicing
  • Calendar Management
  • Campaign Management
  • Charge Capture
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Clinical Notes
  • Code & Charge Entry
  • Code Processing
  • Coding Assistance
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Customizable Dashboard
  • Customization
  • Decision Support
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • Email Management
  • For Medical Purposes
  • Forms Management
  • HIPAA Compliant
  • In-Patient Management
  • Insurance Eligibility Verification
  • Inventory Management
  • Invoice History
  • Live Chat
  • Marketing Automation
  • Meaningful Use Certified
  • Medical Billing
  • Medical History Records
  • ONC-ATCB Certified
  • Out-Patient Management
  • Patient Communications
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Physician Management
  • Physician Scheduling
  • Policy Management
  • Practice Management
  • Quotes/Estimates
  • Records Management
  • Reminders
  • Remittance Advice
  • SMS Messaging
  • SMS Reminders
  • Scheduling
  • Self Service Portal
  • Vaccine Management
  • Video Conferencing
  • Voice Recognition
  • Web Forms
  • Total features25
  • Accounting Integration
  • Activity Dashboard
  • Admissions Management
  • Appointment Management
  • Appointment Scheduling
  • Audience Targeting
  • Bed Management
  • Billing & Invoicing
  • Calendar Management
  • Campaign Management
  • Charge Capture
  • Charting
  • Chat/Messaging
  • Claims Management
  • Claims Scrubbing
  • Client Management
  • Client Portal
  • Clinical Notes
  • Code & Charge Entry
  • Code Processing
  • Coding Assistance
  • Communication Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Customizable Dashboard
  • Customization
  • Decision Support
  • Dunning Management
  • E-Prescribing
  • EMR/EHR
  • Email Management
  • For Medical Purposes
  • Forms Management
  • HIPAA Compliant
  • In-Patient Management
  • Insurance Eligibility Verification
  • Inventory Management
  • Invoice History
  • Live Chat
  • Marketing Automation
  • Meaningful Use Certified
  • Medical Billing
  • Medical History Records
  • ONC-ATCB Certified
  • Out-Patient Management
  • Patient Communications
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Physician Management
  • Physician Scheduling
  • Policy Management
  • Practice Management
  • Quotes/Estimates
  • Records Management
  • Reminders
  • Remittance Advice
  • SMS Messaging
  • SMS Reminders
  • Scheduling
  • Self Service Portal
  • Vaccine Management
  • Video Conferencing
  • Voice Recognition
  • Web Forms

Integrations

  • Total integrations19
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Mailchimp
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • Practice Fusion
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne
  • Total integrations2
  • BirdEye
  • Cerner PowerChart
  • Curogram
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Kareo
  • Luma Health
  • Mailchimp
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Podium
  • Practice Fusion
  • QuickBooks Online Advanced
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne