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Recommended
Rakesh M.
Medical Practice, 11-50 employees
Used daily for 2+ years
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Continues to evolve. Had been using it for about 6 years now. We had signed a contract in 2011. In 2013, certainly be started getting charged for every single" closed loop" order, example each E prescription was charged 1 dollar. Each lab value was charged. If I ordered CBC, CMP, A1c, lipids for 1 patient, I was charged. This became quite expensive. This forces us to use paper prescriptions instead of the e-prescriptions. We paid per provider at the time of registration to enroll with sure scripts. We write about 40,000 prescriptions every year. As you could imagine, this becomes expensive fairly quickly.
Cloud based
Expensive
Christian M.
Health, Wellness and Fitness, 1-10 employees
Used daily for 2+ years
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Overall Athena is great from a user stand point. Usually, support is good, but if you're not a super user then you're out of luck.
This EMR is so easy to use. I am new to civilian EMR systems and I was able to pick it up quite easily. Scheduling and billing are simple and straight forward.
You need super user access to make any update and no one in the office has that capability even the owner and the support is usually good, but if you don't have super user access they're pretty much useless.