AWARDS Pricing Plan & Cost Guide

AWARDS

Human services software for behavioral health and I/DD.

4.47/5 (32 reviews)

AWARDS Pricing

Starting from: $2000.00/month

Pricing model: Subscription

Pricing starts from $2000 per month.

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AWARDS Pricing Reviews

Pros
  • There are customizations that you can create for your own purposes. The team is easy to speak with and I appreciate that they really have a focus on quality.Brian C.Read the full review
  • Everything we need to provide services is easily in one place. We have successfully used Awards in various applications and it has been successful with each.Adele A.Read the full review
  • I have had the pleasure of working with AWARDS since 2009 and any time an agency had to undergo the process of selection of an EHR, AWARDS was what was selected. It's the best bang for your buck.Astrid H.Read the full review
Cons
  • The inability to have interoperability with the NJ Depart of Human Services Department of Developmental Disabilities, and more specifically with the iRecord system.Michele M.Read the full review
  • All items related, no need to enter the same information twice for a client. Billing integration saves you time and money while reducing errors and increasing revenue.Ed C.Read the full review
  • Having to constantly use backdating is a bit annoying but that may be part of our individual account, I'm not sure as I'm not an administrator for it.Sam K.Read the full review
100%
recommended this to a friend or a colleague

8 reviewers had the following to say about AWARDS's pricing:

Scott Auwarter

Foothold AWARDS

Used daily for 2+ years
Reviewed 2019-04-05
Review Source: Capterra

We use AWARDS for many different programs. The software has helped the organization's infrastructure and lead to additional growth.

Pros
The software is not only easy to use and customizable , but it can simultaneously satisfy multiple funding source requirements which saves an enormous amount of time. The help desk is first rate and the Foothold team is great to work with. I especially appreciate the ease in which key performance indicator reports can be programmed.

Cons
There are no significant limitations. The software is affordable and ideal for organizations that have to satisfy HUD HMIS requirements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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John Kulesza

Excellent Customer Relations

Used daily for 2+ years
Reviewed 2020-02-25
Review Source: Capterra

We have used the AWARDS database for about 16 years or so in different capacities. When we began billing Medicaid we began using the billing builder. We periodically evaluate our experiences with Foothold every few years and have looked at other EHR vendors at those times. Each time we decided to stay with Foothold. In our estimation Foothold gives us the biggest bang for the buck.

Pros
We have used the software so long that it has naturally integrated into our organization. Like with every EHR there are periodic glitchs. Customer support has been excellent. Between the Helpdesk staff and our monthly meetings with our Foothold analyst we are usually able to resolve things quickly. The best feature I believe has to do with it's form builder & report builders that allows an organization to customize the look & feel of the software, data collection as well as collect data point information.

Cons
Of course there are changes that our organization has championed in relation to the software. Sometimes Foothold administration doesn't agree or designates a change plan they do agree with as a low priority. That can at times be frustrating.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Michele Meyer

Customization, Collaboration, and Overall Utilization

Used daily for 2+ years
Reviewed 2020-02-20
Review Source: Capterra

Being one of the co-chairs of a committee of community providers who utilize the AWARDS program in NJ, having the same Senior Project Manager, [SENSITIVE CONTENT HIDDEN] , is helpful in streamlining the overall process for all users. We share ideas, forms, best practices, and sometimes resources. We have partnered with [SENSITIVE CONTENT HIDDEN] to meet on a regular basis to discuss and/or review topics such as AWARDS updates that affect the IDD population, Medicaid updates, regulatory compliance, enhancements, etc. Since [SENSITIVE CONTENT HIDDEN] works with all of us, there is ease in that no one provider agency has to explain the "Why" or "What type of data or work do you do" type questions. We can get into the meat of an issue which helps move to a resolution faster. This partnership and experience enhances the overall experience in that there is strength in numbers and having the leverage to make changes in not only the AWARDS program, but also in overall advocacy. To the actual AWARDS program, the overall experience has been positive. The "home" page is user friendly and intuitive. The new format in the Service Module with Plans and Review has made the overall process of Outcome/Strategy development less stressful and reduced the steps in modification and discontinuing plans.

Pros
The AWARDS program affords us opportunities to build forms to capture critical data and then run reports on that data for meaningful use when communication with doctors, nurses, dieticians, and medical or behavioral specialists. This in addition to having the ability to set up rules and parameters around progress note data entry, e-signing, and billing configurations.

Cons
The inability to have interoperability with the NJ Depart of Human Services Department of Developmental Disabilities, and more specifically with the iRecord system. If there were interoperability between these two programs running utilization reports would capture the data in which is impossible today. One example: The ISP (Individual Service Plan) and SDR (Service Detail Report) in iRecord show the billable units per calendar year (or set period of time). Having that data at our fingertips across programs and individuals in the AWARDS program would help run a report on the number of units available and the number of units utilized; resulting in a report on lost potential revenue. Currently there is a lot of data manipulation to capture the same information. This would also assist with the ease of transferring the data from the ISP/SDR into the AWARDS program rather than manual input.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Marissa Fanelli

Longtime User

Used daily for 2+ years
Reviewed 2020-02-03
Review Source: Capterra

We've been using AWARDS since 2004. We've been able to experience and benefit from many software updates and new functionality over the past 15 years. The software has solved many of our operational needs, regulatory compliance, and documentation of service provision.

Pros
Although this software is affordable, it is robust. Our Project Manager is smart, creative and responsive. She is direct and honest about what options and customization are available. The billing team at Foothold Technology is always willing to assist with technical details. The onsite training staff during our roll out truly built confidence in our team.

Cons
I always want more options and more features! We are fully committed to using technology to problem solve internal and community challenges. I am always asking for more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Tony Siracusa

Foothold Delivers

Reviewed 2015-03-24
Review Source: Capterra

RSS has been a customer of Foothold Technology since 2008. Foothold delivers an efficient and cost effective product for a variety of program types. In today's ever changing landscape, an innovative and responsive vendor is imperative to the future success of all agencies.

Rating breakdown

Ease of use
Customer support

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Lisanne Finston

Couldn't be happier!

Used daily for 2+ years
Reviewed 2020-02-21
Review Source: Capterra

We are especially pleased that AWARDS not only supports set up and training of staff on the system, but provides us with a long term, ongoing support specialist who continues to help us make the best use of the system in our work. Foothold Technology is not a transactional enterprise, they are a real partner in human services!

Pros
AWARDS is an easy to use, comprehensive tool designed for human services organizations. We spent years researching options and carefully considering the move from paper to digital, and finally selected AWARDS. In addition to the program having a wide array of important features (including outcomes reporting), it is affordable, can be easily customized and the customer service and support of the Foothold team is superb!

Cons
Not the fault of the software, but as we are located in Massachusetts we have specific document requirements that were preset in AWARDS. Our required paperwork limited us slightly in making full use of the AWARDS platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brian Cohen

Bang for the Buck!

Used daily for 2+ years
Reviewed 2020-02-21
Review Source: Capterra

We have been using this software for a very long time, almost 20 years. About 7 years ago many like sized not for profits were told that we were going to need to purchase other EHR's because of changing software requirements. Foothold technologies pushed AWARDS to keep up with those requirements at a reasonable cost. The AWARDS team is easy to speak with and has a full grasp of the populations we work with and is able to optimize the software to meet our needs. I appreciate that they stay abreast of the trends in our field and are able to help us stay current in the software.

Pros
It is very simple to use. There are customizations that you can create for your own purposes. The team is easy to speak with and I appreciate that they really have a focus on quality.

Cons
I keep in perspective what I would be getting often for much more money and realize there is very little I don't like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nicolas Du Mont

As a psychiatrist in an agency using awards EMR

Used daily for 6-12 months
Reviewed 2016-11-08
Review Source: Capterra

Comparing Foothold Technology's Awards system with other products, Foothold has showed it is a much better product, with much better performance, much more easily to use, more user-friendly. Also in the last 8 to 9 months the support has improved dramatically, and now the response time is excellent. So in my opinion Foothold exceeds other similar EMR/e-prescribing programs. The documentation is much more accessible to all employees that need access. The forms are much easier to complete than other EMR programs I have used in other mental health clinics, and the e-prescribing experience is way much easier (and has been without significant problems for the last 9 months). When you compare Foothold with other programs you can prescribe with much fewer steps, much faster, more intuitively, and you can verify right away if the prescription was successfully transmitted. Other products oftentimes are a nightmare, often telling you the transmission never went to the pharmacy until long time - sometimes several days later- and often you find out only because the patients can't fill their prescriptions. So for a relatively inexpensive program, it does way much more than the inefficient and expensive alternatives. Additionally, from what I understand, the control panel is apparently easy to be managed by the clinic supervisors, and they can fix problems with progress notes, and other clinical forms for most basic problems. In that regard, that's also my experience comparing Foothold with other programs. I must say the CONS I found: -When initially we started using this program, the training wasn't thoroughgoing and comprehensive, but in the last 9 months the staff in the agency has been well trained by the supervisors, so the issue has changed positively. I must say I have now a very positive opinion about Foothold's Awards. I recommend it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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