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Christian W.
Hospital & Health Care, 11-50 employees
Used daily for 2+ years
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From the first week of operating within Axiscare it was clear that it had the simplicity and all the flexibility to accommodate future use. Any software that accommodate growth and flexibility is going far beyond competition. The support team and manager are very forthcoming with quick response time.
Multi platform use i.e. smartphone, tablets, desktop. Low cost to enter. Multi-user integration without jeopardising security. Contact with support, improvements made over time, Listens to input and accommodate for special changes to one client. Form creating possibilities (which can only get better as it is in Beta) Financial reports. Overall very easy to use.
Would like the phone app to be introduced to UK. Full integration with xero.com accounting software for invoicing.
Matthew O.
Public Safety, 51-200 employees
Used daily for 1-2 years
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I like the reports that we can generate through the software, especially for tracking our numbers in regards to marketing. The calendar view for both clients and caregivers is easy to follow even though I do not access them as much as some of our office staff. It is very easy to add additional shifts and monitor overtime from these calendars. I think it is important that AxisCare leaves different areas for specific notes, this makes it easier to keep track of clients throughout their time with our company.
I think it would be beneficial to have more focus around referral sources, especially if there are duplicates. Another con is that the client's calendar is sent out after their schedule is put in, for new clients this can be stressful because we may not have caregivers in place right away and all they see is an empty schedule.