Azalea Health Pricing, Features, Reviews & Comparison of Alternatives

Azalea Health

Fully integrated EHR, RCM & Telehealth suite for healthcare

4.29/5 (40 reviews)

Azalea Health overview

Azalea Health is a suite of health care modules specifically designed for hospitals, community-based health care providers and ambulatory care settings. Its main functions include telehealth management, revenue cycle management, practice management, electronic medical records (EMR), electronic health records (EHR), and consulting services. Azalea Health software allows users to document SOAP notes, capture billing and send orders using a single screen.

Azalea Health’s HIPAA-compliant platform for telehealth is fully integrated with powerful applications and helps enable real-time charting. The software allows users to access patient records at home, in the hospital, in the clinic or during practice hours. Azalea Health’s patient portal, appointment reminders and mobile application provide hands-on access to all features and aim to enhance the customer experience. Azalea Health helps increase care coordination by engaging more patients, ultimately creating more income opportunities.

Azalea offers handheld guidance on all types of services including EHR incentive programs, payer credentialing and RHC certification. Azalea Health has a large library filled with customizable templates and forms with the aim of reducing manual tasks.

Pricing

Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Azalea Health screenshot: Overviews for each office provide insight into upcoming and complete appointmentsAzalea Health OverviewAzalea Health screenshot: Billing can be managed within the Azalea Health suiteAzalea Health screenshot: Patients can use the patient porta lot update their profile, make appointments, and access documentsAzalea Health screenshot: The Telehealth module allows patient/doctor consultations to be carried out online via video chat

Azalea Health reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.2
  4.4
  4.6
Mike Primeaux

Finally! An EHR customized for any size practice!

Used daily for 2+ years
Reviewed 2017-03-17
Review Source: Software Advice

I have worked with 5 EHR companies prior to Azalea Health. Customization has always been difficult with my previous vendors. Azalea Health started out of the gate asking our company how we operate. Unlike many solo practices, we have 34 locations across the country (and more anticipated soon). Azalea, along with our customer account rep, developed very user friendly templates. Each individual clinician can create templates to suit their practice, specialty. Also, online, there are many templates that are downloadable that will work in many situations until you can develop a good sense of designing your own templates. When it came to ICD9 to ICD10 changeover, Azalea did all the legwork. They have updates several times and we are able to better select more appropriate codes by searching simple descriptions. Azalea has even notated which codes may be inadequate for use (highlighted in red for ease of seeing). There is rarely any downtime in which Azalea is at fault. Having a cloud based EHR, there are occasional (not often) outages related to Google or other server issues. Azalea Health has been very responsive with our requests for updates/additions. They do have a process to follow and so, at times, your request may take longer than you think it should, but it is on their "to do list". Often, within a couple of updates, our requests become live.I love the ease of use compared to other EHRs I have used in the past. The customer service response has always had that "small town appeal" but their ability and the programmers' knowledge is nothing but higher tier.

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Bonnie Skipper

Awesome

Used daily for 2+ years
Reviewed 2017-03-08
Review Source: Software Advice

I can't begin to say enough about Azalea. I know its hard to believe people but if we had to purchase an EHR right now and knowing what we know, Azalea would be the one we would go to. The one thing I like the most is that when new regulations like MACRA or PQRS comes out, Azalea has already done the leg work for us. We just have to follow suit. They stay on top of all regulations from Medicare to Blue Cross because they do all aspects of a medical office. They have so many people that work for Azalea that give their input on what they need to make this one of the best EHR in the country. One of the best things I like about Azalea is that it does not go down very often. If it goes down, it is usually because of Google not because of Azalea.

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Jolene Reeves

Azalea Customer Service is EXCELLENT

Used daily for 2+ years
Reviewed 2018-05-18
Review Source: Software Advice

I have figured out a LOT of work-arounds to make Azalea work well for our practice, especially with the TASKing function. Would still like to see some better tracking for Authorizations and improvement on the primary/2ndary insurances - they should work based on the effective/term dates and many times you have to manually match them up. Would be GREAT if they were driven by date and type. Very user friendly - easy to train new staff on the functionality. Love the service ticket option as the response is typically quite fast and you can track the progress without calling., though when I do call in - the customer service reps are great. Lance has saved me many, many times.

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Laurie Duncan

Overall a well rounded product

Used daily for 2+ years
Reviewed 2017-03-21
Review Source: Software Advice

Overall, its a good product-it has all the functions needed for small or large practices. Not too much, not too little. Easy to use-simple click and point process. Easy for a entry level employee to use. Azalea is willing to accept and implement user ideas for upgrades. Auto downloading of eras is the best feature-no paying a payment poster to spend hours manually entering payments-automate the system with Trizetto-a clearinghouse Azalea partners with. Great support staff-tickets are handled quickly and efficiently.

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Hitham Khalil

A peace of mind

Used daily for 1-2 years
Reviewed 2017-03-09
Review Source: Software Advice

Fast and timely claims handling means reimbursement in fastest time possible. Hassle and worry free process. Diligent follow up on denials to maximize returns. I am able to print and view reports about accounts receivables, collections and payors at any time and for any period. All this at a reasonable cost and a peace of mind.Fast and timely claims handling means reimbursement in fastest time possible. Hassle and worry free process. Diligent follow up on denials to maximize returns. I am able to print and view reports about accounts receivables, collections and payors at any time and for any period. All this at a reasonable cost and a peace of mind. Customer Service is great and very responsive.

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Azalea Health pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Contact Azalea Health for pricing information.

Azalea Health features

Activity Dashboard
Appointment Management
Billing & Invoicing
Charting
Claims Management
Client Portal
Customizable Templates
Document Storage
Electronic Signature Capture
HIPAA Compliance
Records Management
Workflow Management

Automated Scheduling (65 other apps)
Automatic Notifications (60 other apps)
Automatic Reminders (112 other apps)
Calendar Management (72 other apps)
Compliance Management (62 other apps)
Customizable Reporting (55 other apps)
Health Insurance (52 other apps)
Reporting & Statistics (60 other apps)

Additional information for Azalea Health

Key features of Azalea Health

  • Appointment scheduling
  • Billing system integration
  • Code & charge entry
  • Compliance tracking
  • Customizable dashboard
  • Decision support
  • E-prescribing
  • EMR / EHR
  • HIPAA compliant
  • HL7 support
  • Health system EHR
  • Hospital EHR
  • In-patient management
  • Insurance eligibility verification
  • Invoice history
  • Lab integration
  • Meaningful use certified
  • Medical billing
  • Multi-office
  • Multi-physician
  • ONC-ATCB certified
  • Out-patient management
  • Patient billing
  • Patient eligibility checks
  • Patient portal
  • Patient records
  • Patient records management
  • Patient registration
  • Patient scheduling
  • Payment processing
  • Physician scheduling
  • Practice management
  • Pre-authorization services
  • Quotes/estimates
  • RCM billing services
  • Remittance advice
  • Telehealth
  • Voice recognition
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Benefits

• The centralized billing feature within Azalea Health allows hospitals and medical practitioners to streamline billing workflows and gain insight into growth and financial performance.

• Azalea Health’s RCM billing provides a wide range of functions including reimbursement accounting, patient invoicing, detailed billing reports, electronic claims submission, physician contracting, denials management, collections, and credentialing.

• The Azalea Health software helps capture professional and institutional reimbursement fees for telehealth visits.

• Azalea Health offers pre-authorization services that provide experienced partners who owns the process to help users increase claim reimbursements with instant turnaround, low data error, and low duplication.

• The pre-authorization services portal allows for transparency among practitioners with its single-screen management, and helps in procedure code look-up and status-based filtering.