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Azalea Health vs ChARM EHR Comparison

Overview

Azalea Health is a cloud-based suite with modules to help manage electronic health records (EHR), track revenue cycles, manage...

ChARM EHR is a cloud-based, MU Stage 3 - 2015 Edition Certified suite that includes Integrated EHR, Practice Management and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(45)

5

4

3

2

1

25

13

2

1

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.4

(80)

5

4

3

2

1

46

26

4

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

Azalea's EMR is the third I have used and I believe it is the best. It is very user friendly, adaptable, and the support team is amazing.
Azalea is user friendly and the support team has been wonderful throughout the set up and any changes that have occurred over the past year.
I have had a great experience with Azalea. It is straight forward and very easy to navigate.

Pros

I heard from a colleague that Charm had fabulous customer support and that is what made me give it a try. I absolutely can say that I have gotten excellent customer support from Charm.
I am using it more and more. I have had a difficult time transitioning from paper charting, but ChARM is beginning to win me over.
We love a lot about this software and how it has optimized our buisness- the calendar is beautiful and the features are very thoughtful.

Cons

Then it gets sloppy with insurance denials on things that were already paid. Hard to tell what is what.
Billing errors frustrate our patients and you can count on angry calls and visits from our wonderful patients after invoices go out.
Sometimes when I post patients charges and codes the cost of the charge does not populate.

Cons

We have pracitioners that work in multiple facilities and it can be confusing to keep track of thier schedules.
This can be bad if you have a high number of low-fee visits (like ancillary services). This may make it difficult to estimate how much it costs per month.
Lets see what tomorrow brings. No higher-ups we can discuss issues and the aforementioned frustrations.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features29
  • API
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Appointment Management
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Chat
  • Claims Management
  • Client Portal
  • Collaboration Tools
  • Credit Card Processing
  • Customizable Templates
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Signature Capture
  • Electronic Submission
  • Email Notifications
  • Event Scheduling
  • Feedback Management
  • Financial Management
  • Follow-up Scheduling
  • HIPAA Compliance
  • Instant Messaging
  • Inventory Management
  • Multi-Language
  • Order Entry
  • Payroll Management
  • Personalized Profiles
  • Records Management
  • Recurring Billing
  • Registration Management
  • Reminders
  • Remote File Access
  • Reporting & Statistics
  • Revenue Management
  • Role-Based Permissions
  • SOAP notes
  • Self Service Portal
  • Tagging
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing
  • Visual Analytics
  • Workflow Management
  • Total features35
  • API
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Appointment Management
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Chat
  • Claims Management
  • Client Portal
  • Collaboration Tools
  • Credit Card Processing
  • Customizable Templates
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Signature Capture
  • Electronic Submission
  • Email Notifications
  • Event Scheduling
  • Feedback Management
  • Financial Management
  • Follow-up Scheduling
  • HIPAA Compliance
  • Instant Messaging
  • Inventory Management
  • Multi-Language
  • Order Entry
  • Payroll Management
  • Personalized Profiles
  • Records Management
  • Recurring Billing
  • Registration Management
  • Reminders
  • Remote File Access
  • Reporting & Statistics
  • Revenue Management
  • Role-Based Permissions
  • SOAP notes
  • Self Service Portal
  • Tagging
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing
  • Visual Analytics
  • Workflow Management

Integrations

  • Total integrations1
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Iguana
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne
  • Total integrations4
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Iguana
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Azalea Health vs. ChARM EHR

See how Azalea Health and ChARM EHR stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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