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Azalea Health vs Luma Health Comparison

Overview

Azalea Health is a cloud-based suite with modules to help manage electronic health records (EHR), track revenue cycles, manage...

Luma Health is your Total Patient Engagement Platform. Our smart, simple, and intuitive technology streamlines the entire...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(45)

5

4

3

2

1

25

13

2

1

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.7

(40)

5

4

3

2

1

30

9

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Azalea's EMR is the third I have used and I believe it is the best. It is very user friendly, adaptable, and the support team is amazing.
Azalea is user friendly and the support team has been wonderful throughout the set up and any changes that have occurred over the past year.
I have had a great experience with Azalea. It is straight forward and very easy to navigate.

Pros

Overall, Luma has been a huge asset to our practice- their customer service is top notch and we're very happy with them.
There are a lot more positives then negatives. For my money it has been so helpful, it’s like having a dedicated employee for a fraction of the price.
I love that Luma gives us the opportunity to customize the messages that go out to our patients. We have used other software that didn't and this capability is huge for us.

Cons

Then it gets sloppy with insurance denials on things that were already paid. Hard to tell what is what.
Billing errors frustrate our patients and you can count on angry calls and visits from our wonderful patients after invoices go out.
Sometimes when I post patients charges and codes the cost of the charge does not populate.

Cons

This was unacceptable and rendered the online booking useless.
For example if provider A has a full schedule an Provider B has an empty schedule only patients who cancel from provider A schedule will have their slots visible to others to book.
We had some initial difficulty in the restrictive options of the responses patients could use in responding to the texts.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features29
  • @mentions
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Auto-Dialer
  • Automated Scheduling
  • Automatic Notifications
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Charting
  • Chat
  • Claims Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Custom Forms
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Document Storage
  • Document Templates
  • Electronic Signature Capture
  • Electronic Submission
  • Email Invitations & Reminders
  • Feedback Automation
  • Feedback Management
  • Financial Management
  • Follow-up Scheduling
  • Forms Management
  • HIPAA Compliance
  • Inventory Management
  • Multi-Location
  • Order Entry
  • Payroll Management
  • Permission Management
  • Planning Tools
  • Progress Tracking
  • Ratings & Reviews
  • Real Time Updates
  • Records Management
  • Recurring Billing
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Revenue Management
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Surveys & Feedback
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing
  • Widgets
  • Workflow Management
  • Total features43
  • @mentions
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Auto-Dialer
  • Automated Scheduling
  • Automatic Notifications
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Charting
  • Chat
  • Claims Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Custom Forms
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Document Storage
  • Document Templates
  • Electronic Signature Capture
  • Electronic Submission
  • Email Invitations & Reminders
  • Feedback Automation
  • Feedback Management
  • Financial Management
  • Follow-up Scheduling
  • Forms Management
  • HIPAA Compliance
  • Inventory Management
  • Multi-Location
  • Order Entry
  • Payroll Management
  • Permission Management
  • Planning Tools
  • Progress Tracking
  • Ratings & Reviews
  • Real Time Updates
  • Records Management
  • Recurring Billing
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Revenue Management
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Surveys & Feedback
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing
  • Widgets
  • Workflow Management

Integrations

  • Total integrations1
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Iguana
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne
  • Total integrations13
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Iguana
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Azalea Health vs. Luma Health

See how Azalea Health and Luma Health stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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