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Pros
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CB
Carrie B.
MT
Megan T.
KC
Kelly C.
GW
Gloria W.
JT
Jennifer T.
km
kristin m.
62 reviews
Recommended
Liz M.
Mental Health Care, 51-200 employees
Used daily for less than 6 months
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The documentation is very simple to use, and I can usually have my notes done in half the time of what we use to have.
I haven't found anything yet , I love it
Thank you, Liz! we appreciate your review! It means a lot to the entire AZZLY team. We work hard every day to deliver the best solution for your needs. Glad you find it easy!
Jeremy P.
Hospital & Health Care, 51-200 employees
Used daily for less than 6 months
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Azzly is so amazing and easy to navigate through. It is by far the best program that I have used.
It's ease to navigate through. So easy and simple.
All the updates that have been happening. But this I know has to happen.
"Azzly is so amazing and easy to navigate through. It is by far the best program that I have used." WOW! Love this glowing review. Thanks, Jeremy.
Samantha C.
Mental Health Care, 11-50 employees
Used monthly for 2+ years
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Azzly was pretty easy to use and navigate
There were some reporting issues at first, but staff really tried to help out and eventually figured out what I needed.
Great! We're glad to here that AZZLY Rize is working out well for you and the support staff was able to help in in the transition. Please don't hesitate to call your Client Services rep again if you have any other issues.
Taylor W.
Mental Health Care, 51-200 employees
Used daily for less than 6 months
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Clinical side is nice, billing side needs major work.
Clinical side is easy to use. Therapist really seem to enjoy the new system.
Billing side is in shambles. Rize features do not work properly and bouncing from Rize to Silverlight is beyond annoying, especially when Siverlight (the old system) is way easier to use via billing than the new Rize system. Whoever thought more clicks per claim is better, obviously does not do much billing whatsoever.
Thank you for your review. I have forwarded your comments to our client services team and they will be reaching out to you shortly. We appreciate you bringing this to our attention. We're committed to always improving and working toward 100% customer satisfaction.
Jason J.
1-10 employees
Used daily for less than 6 months
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We needed to replace our last EMR with a more cost effective alternative, which was difficult due to specific needs we have. I had searched and sat through many demos until I found AZZLY. The entire process from demo to training has been exceptional.
Training
accessibility in some areas
ASHLEY B.
Mental Health Care, 11-50 employees
Used daily for 6-12 months
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Better once the option to up-load documents was available.
not user friendly, have issues scanning in large files, more steps, time consuming, hard to see
Jennifer and Ashley, thank you for reviewing honestly and expressing your concerns. That's how we get better. I've shared your comment with Client Services. They'll be in touch soon.
jodi h.
Mental Health Care, 51-200 employees
Used daily for less than 6 months
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the worklist is very helpful to keep things organized
questions being asked multiple times in different sections, functions still not working items being deleted
Thank you for your review, Jodi. We are glad to hear the worklist is helping you.
Christian D.
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I have been using the AZZLY system for the past 6 months. I really love how it makes my workflow more efficient. I never have to leave the platform. AZZLY is also really easy to learn and implement. I thought the setup and install would be brutal - it was a breeze since AZZLY is in the cloud! Great customer service as well. Overall the system makes my job easier. Worth the $600 monthly expense.
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Thank you Christian. We wish you and your practice much success.
Rachel M.
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The Azzly Team has been extremely responsive and easy to work with. They have gone above and beyond to accommodate our specific and unique organizational needs. The system has proven to be an elegant solution to our complex continuum of services. Their attention to ensuring staff are well equipped to transition to a new system has been much appreciated.
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Thank you Rachel. We wish you and your team much success.
Kelly C.
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AZZLY is extremely user friendly and the customer service is the best I have ever experienced. The AZZLY staff have an array of expertise in all areas- from clinical to billing- and they are always available to answer any questions we have. GREAT PRODUCT!!
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Thank you Kelly. We wish you and your practice much success.
Austin B.
Hospital & Health Care, 11-50 employees
Used daily for less than 6 months
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Horrible. They denied our request to terminate contract and are trying to get money out of us.
I did not like any aspect of this software.
Everything. They claim to be able to customize and that was not the case. Very confusing to navigate and not user friendly.
Johana D.
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GREAT PRODUCT TO RECOMMEND TO FACILITIES. GREAT FUNCTIONALITY FOR THE USER. EASY TO USE. INTEGRATIVE WITH ALMOST EVERY OTHER SOFTWARE.
No pros were added to this review
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Thank you Johana. We wish you and your practice much success.